IDFC First Bank Customer Care

1. Email ID: banker@idfcfirstbank.com

1. Email ID (NRIs): nriservice@idfcfirstbank.com

Customer Care Number for Non-Resident Indians

In the case of Non-Resident Indians (NRIs), the customer care numbers are mentioned in the table below:

Grievance Redressal Procedure

In the case of any grievance, the below-mentioned procedure must be followed;

Stage 1

Contact the customer care number or send an email to IDFC First Bank.

Stage 2

Contact the nodal officer in your city. The email IDs are mentioned below:

1. Ahmedabad: ahmedabad@idfcfirstbank.com
2. Bangalore: bangalore@idfcfirstbank.com
3. Bhopal: bhopal@idfcfirstbank.com
4. Bhubaneswar: bhubaneswar@idfcfirstbank.com
5. Chandigarh: chandigarh@idfcfirstbank.com
6. Chennai: chennai@idfcfirstbank.com
7. Guwahati: guwahati@idfcfirstbank.com
8. Hyderabad: hyderabad@idfcfirstbank.com
9. Jaipur: jaipur@idfcfirstbank.com
10. Kanpur: kanpur@idfcfirstbank.com
11. Kolkata: kolkata@idfcfirstbank.com
12. Mumbai: mumbai@idfcfirstbank.com
13. New Delhi: delhi@idfcfirstbank.com
14. Patna: patna@idfcfirstbank.com
15. Thiruvananthapuram: thiru@idfcfirstbank.com
16. Dehradun: kanpur@idfcfirstbank.com
17. Ranchi: patna@idfcfirstbank.com
18. Raipur: bhopal@idfcfirstbank.com
19. Jammu: delhi@idfcfirstbank.com

Stage 3

In case your query is not resolved, you can contact the Principal Nodal Officer.

Address

Corporate Office

The Square,C-61, G Block, Ground Floor To 8th Floor Bandra Kurla Complex, Bandra East, Mumbai – 400051

Registered Office

IDFC FIRST Bank Ltd KRM Tower, 7th Floor, No. 1, Harrington Road, Chetpet, Chennai - 600031, Tamil Nadu, India

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