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    • IDBI Car Loan Customer Care is Rated as "Excellent!" by 27 Users

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    rated 4.5/5.0 by 27 users

    IDBI Car Loan Customer Care

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    IDBI provides its customers with different avenues to address their concerns and complaints. IDBI Bank Car loan customers can contact the customer care via phone or email. IDBI also has a customer care hotline dedicated to anti-corruption that operates between 10:00 a.m. and 6:00 p.m. Customers who are not satisfied with the resolution provided by the customer care service can also escalate their issues.

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    IDBI Car Loan Toll-Free Numbers

    IDBI has a dedicated customer care service. There are toll free and chargeable numbers. Listed below are the numbers customers can use to contact a representative from IDBI to resolve their issues, grievances and queries.

    Category Number
    Toll Free number 1800-200-1947
    Toll Free number 1800-22-1070
    Chargeable 022- 66937000
    Chargeable for NRIs 0091-22-66937000
    Anti corruption hotline 1800-22-8444 (10.00 am to 6.00 pm)
    Apply for Car Loan Online

    Other Ways to Contact IDBI

    You can use the following contact information to contact IDBI through other ways if needed.

    Office Address Phone Fax
    Registered Office IDBI Bank Ltd. IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai 400005. Not available Not available

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    IDBI Grievance Redressal

    You can address your grievances by contacting the customer care. If you are still not satisfied you can escalate the matter by filing an online complaint or you can write to IDBI. If you are still not satisfied within 8 working days, you can approach a grievance redressal officer between 10:00 a.m. and 6:00 p.m. They are available on Monday to Saturday. The 2nd and 4th Saturdays are holidays.

    Contact Phone Email Address Zonal Office Jurisdiction
    Shri. Anilkumar R. Jaiswara General Manager & GRO 011-23752724 gronorth1@idbi.co.in Delhi Zone Indian Red Cross Society Building, 1, Red Cross Road, Post Box Num 231, New Delhi Pin: 110001 Delhi Delhi & NCR, Rajasthan, Uttar Pradesh, Uttarakhand
    Shri Mahendra Ramabhai Patel General Manager & GRO Tel No: Email Id: 0172-5059302 gronorth2@idbi.co.in Chandigarh Zone SCO 72-73, Sector 17 – B, Chandigarh Pin: 160017 Chandigarh Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir
    Shri Trilok Sharma General Manager & GRO 033 - 22806780 groeast1@idbi.co.in Kolkata Zone 44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal Pin: 700017 Kolkata West Bengal, Bihar, North East States
    Shri. Anirudha Behera General Manager & GRO 0674-2541655 groeast2@idbi.co.in Bhubaneswar Zone IDBI House, Janpath Ground Floor, Unit -IX Bhubaneshwar , Odisha Pin: 751022 Bhubaneswar Odhisa, Jharkhand, Chhattisgarh
    Shri Narasimhan Venkatesh General Manager & GRO 022 - 61279262 growest1@idbi.co.in Mumbai Zone 4th Floor, IDBI Tower, Plot No C-7, G Block, Opp NSE, Next To SBI, BKC, Bandra (E), Mumbai Pin: 400051 Mumbai Mumbai, Nashik
    Shri Sanjay Deshpande General Manager & GRO 0712-6605119 growest2@idbi.co.in Nagpur Zone Gupta House, Plot no 1, Ravindra Nath Tagore Marg, Civil Lines, Nagpur Pin: 440001 Nagpur Eastern Maharashtra
    Shri Ekramul Haque General Manager & GRO 079-66072806 growest3@idbi.co.in Ahmedabad Zone IDBI Complex, Lal Bungalows, Off CG Road, Ahmedabad Pin: 380006 Ahmedabad Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu
    Shri Kapil Vashishat General Manager & GRO 020-66421641 growest4@idbi.co.in Pune Zone IDBI House, Fourth Floor Dynaneshwar Paduka Chowk Fergusson College Road, Shivaji Nagar Pune Pin :411004 Pune Pune, Satara, Kolhapur, Sangli Districts & State of Goa
    Shri R. Ramesh General Manager & GRO 044 - 22202124 grosouth1@idbi.co.in Chennai Zone 3rd Floor, Khivraj Complex – I, 480, Anna Salai, Nandanam, Chennai, Tamil Nadu Pin: 600035 Chennai Tamil Nadu, Puducherry and Andaman & Nicobar
    Shri R. Prakash General Manager & GRO 080-67990050 grosouth2@idbi.co.in Bangalore Zone IDBI House, 58 Mission Road, Bangalore, Karnataka Pin: 560027 Bangalore Karnataka, Kerala
    Shri Dhananjay Lele General Manager & GRO 040- 2323 5466 grosouth3@idbi.co.in Hyderabad Zone D. Num 5-9-89/1 and 2, Chapel Road, P. B. Num 370, Hyderabad Pin :500001 Hyderabad Telangana, Andhra Pradesh

    IDBI Car Loan Customer Care SMS Banking

    IDBI provides its customers with an option to get a response from the customer care by sending a text. Customers need to SMS “IDBICARE” to 9220800800.

    BankBazaar Finance app

    Check your eligibility easily by providing a few crucial details about yourself and what you require on BankBazaar. The website gives you the opportunity to apply for car loans online. Compare car loans, calculate your car EMI, find IFSC codes for different banks, and apply for it. As the largest online portal for all your banking needs, BankBazaar contains ton of information that can help you make a good decision when it comes to your loan. BankBazaar also has a mobile app that enables you to carry the banking world with you wherever you go. You can download this app from Google Play Store.

    About IDBI Bank

    Owned by the Indian government, IDBI offers financial facilities for the development of the nation. Headquartered in Mumbai, the Industrial Development Bank of India operates through over 1,800 branches and 3,350 ATMs. It also has a branch in Dubai. The bank is ranked as the 10th largest development bank of the world in terms of reach.

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    Car Loan Reviews

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    • IDBI Car Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've taken a car loan from the IDBI bank for 3 lacs, the interest rate was very low. I got the loan amount with in 3 days and the whole application process and the documentation process was easy and hassle free.
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      , lucknow
      Reviewed on Sep 11, 2018
    • IDBI Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am having the car loan with the IDBI bank and the processing charges were not aware from my end. The loan got disbursed within three days of time. Everything is better one with the IDBI bank and the processing charges are also nominal one for me with them.
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      , chennai
      Reviewed on Feb 06, 2018
    • IDBI Car Loan
      "Very Good"
      0.5 5.0/5 "Blown Away!"
      Purchased new car by car loan taking loan with IDBI bank. Rate of interest is good with 9.9%, I got loan amount rs 8,50,000 with tenure of 60 months. Also I have done part payment to the car loan which I taken with IDBI bank. My car loan is yet to be closed and have a outstanding amount of rs 30,000 only.
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      , chennai
      Reviewed on Jan 23, 2018
    • IDBI Car Loan
      "High on the ROI and charges"
      0.5 5.0/5 "Blown Away!"
      IDBI is excellent for the car loan process. They were very quick to contact me and inform me the details and disburse the loan on time. But the bank is very high on the rate of interest. It is around 14.25% and the processing charges are also high.
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      , hyderabad
      Reviewed on Nov 27, 2017
    • IDBI Car Loan
      "Too high when it comes to charges"
      0.5 2.0/5 "Expected more"
      In short, I would IDBI rules and regulations are very strict when it comes to car loan. The disclaimer was I need to complete one year to get the car loan from them. Interest rate offered by them was too high also they were too good in responding. When I approached them they simply told that they were unable to provide the loan and closed the deal.
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      , chennai
      Reviewed on Sep 07, 2017
    • IDBI Car Loan
      "Good Process"
      0.5 4.0/5 "Great!"
      I had taken car loan from IDBI bank. I am very much comfortable with the bank during the loan process. And everything was so convenient for me to take the loan from them. There is no interest for the loan which I took and I only paid the processing fee because I have the account which is tied up with LIC. The customer service is good.
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      , jamshedpur
      Reviewed on Jul 01, 2017
    • IDBI Car Loan
      "Better service"
      0.5 4.0/5 "Great!"
      IDBI bank process was very good and smooth, because it gave the better interest rate with my car loan applications. Got IDBI car loan with the help of idbi kissan credit card. The rate of interest, fee and charges are very low with IDBI, when compared with OBC. They provided the best service for my car loan.
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      , bhopal
      Reviewed on Apr 05, 2017
    • IDBI Car Loan
      "Very Good"
      0.5 4.0/5 "Great!"
      My car loan was taken from IDBI Bank. It is an good experience but I am happy that the process was smooth.Now its gonna be a year .Total 5 years and the EMI is 16835/- rate of interest is 11.25 was quit high and the processing fee is 9500/- One of my referred me to opt car loan from IDBI,customer service people are really friendly they help in all the manners.
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      , thane
      Reviewed on Feb 06, 2017
    • IDBI Car Loan
      "Good "
      0.5 5.0/5 "Blown Away!"
      I choose IDBI bank to get the car loan because am already having the housing loan. Interest rate was a good one when compare with other banks. Stamp duties and the processing charges are a nominal one according to the market. Within a day of time the loan amount got disbursed to the car dealer.
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      , hyderabad
      Reviewed on Apr 23, 2016
    • IDBI Car Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      I am very much happy to hold the IDBI Car loan. Rate of interest charged by them was very low. They are giving a discount to the Corporate employees. This car loan is already settled. The term of the loan is 5 years and the loan got closed automatically. I got the closure letter within a month's time.
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      , ghaziabad
      Reviewed on Apr 18, 2016
    • IDBI Car Loan
      "Excellent"
      0.5 4.0/5 "Great!"
      I have got the car loan with the IDBI bank and the interest rate was around 11.25%. The loan amount got disbursed to the account within two to three days of time. Customer service is good with them and the processing charges were nominal with them.
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      , faridabad
      Reviewed on Feb 05, 2016
    • IDBI Car Loan
      "Quick process!"
      0.5 5.0/5 "Blown Away!"
      Car loan process was pretty good as the loan was disbursed within an hour. Even the documentation was done in the respected time by the IDBI bank. Verification was done after the delivery of the vehicle. 9.95% is the interest rate, which is pretty low for the car loan.
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      , raipur
      Reviewed on Jan 28, 2016
    • IDBI Car Loan
      "Average!!"
      0.5 1.5/5 "Bad"
      Last year I availed my car loan with Idbi . Everything was done through my car dealer. However I found their customer service is not that good. I had to visi the branch often , since I was given a maximum tenure I opted with this bank. They should improve their customer service. They should be more customer centric. Other than they were competitive as like Sbi in terms of interest rate.
      Was this review helpful? 3

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      , pune
      Reviewed on Nov 27, 2015
    • IDBI Car Loan
      "Good "
      0.5 4.0/5 "Great!"
      I took the car loan with idbi bank with the interest rate of 10.75% and there was no processing fee. I visited three branches to get the loan and the customer service is was not good as they took 3 week of the loan process. They were forcing me to take the insurance on the loan and not giving the information prior.
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      , pune
      Reviewed on Nov 03, 2015
    • IDBI Car Loan
      "Excellent !!!!!"
      0.5 5.0/5 "Blown Away!"
      I took a car loan from IDBI Bank with the interest rate of 11% which should reduce but they did not charge any processing fee. They took only three days for the disbursement after submitting the documents. The representative came and collected all the documents related to the vehicle.They guided me very well throughout the process.
      Was this review helpful? 2

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      , ambala
      Reviewed on Sep 14, 2015
    • IDBI Car Loan
      "My Bank..."
      0.5 4.0/5 "Great!"
      I availed a car loan from IDBI bank. I approached the bank directly and they informed me the necessary documents. They collected the documents, checked my credit score and said that everything is genuine and provided me the loan within 4 days. They transfered the amount to the dealer directly. They did not charge any processing fees.
      Was this review helpful? 1

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      , mumbai
      Reviewed on Aug 17, 2015
    • IDBI Car Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The executive of the IDBI bank were cooperative and also it was a good service by the bank for the Car loan. The executive of the bank had come to my door step and he also had good knowledge about the loan. The bank was very transparent in their loan requirements and also they were flexible in changing the tenure period. They had given the appropriate information and they were also good in their extra features.
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      , mumbai
      Reviewed on Jul 23, 2015
    • IDBI Car Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      I would like to give 5stars for IDBI. It is very good for me, everything was in place. They came to my place for documents collections and it was only once I have been to their branch to sign the documents. In fact my account was dormant they have activated it. Responsiveness is good.
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      , hubli
      Reviewed on Jun 27, 2015
    • IDBI Car Loan
      "Satisfied!!!"
      0.5 4.0/5 "Great!"
      There is no processing charge in IDBI bank for car loan thus I opted. Actually I was in favor of floating rate of interest however IDBI only offered fixed rate of interest rate. Even though it was fixed I ended deal with IDBI. The car loan process was too long as the executive who handled my case was slow in process. Overall the process took a week to ten days thus bit dissatisfied. Interest rate was 10.5%. Nil pre closure charge and closing period of post six months. IDBI should speed up the loan process, which is my suggestion.
      Was this review helpful? 3

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      , new delhi
      Reviewed on Jan 19, 2015
    • IDBI Car Loan
      "Very good"
      0.5 4.5/5 "Excellent!"
      I am holding a car loan with IDBI. The value of the car is 7 lakhs and I have borrowed 5 lakhs . There is no additional cost on that. I would say this Bank is better than HDFC in all the ways and means. Its an ongoing loan and this was taken last year and no issues with them.
      Was this review helpful? 3

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      , raipur
      Reviewed on Jan 05, 2015
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