If you really think about it, it's easier getting a loan for a car than a loan for bus fare!
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  • ICICI Bank Car Loan Customer Care is Rated as "Great!" by 2310 Users

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    Promised Interest Rate

    Customer Service

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    Car Loan BYTES FROM OUR KITCHEN
    rated 4.0/5.0 by 2310 users

    ICICI Bank Car Loan Customer Care

    ICICI Bank provides its customers with a 24/7 customer service so that grievances can be addressed at any time from anywhere. ICICI Car loan customers can contact the customer care to resolve any problems they may incur or get answers to any queries they might have. ICICI Bank gives customer care utmost importance and strives to ensure that customer satisfaction is at its highest level. The bank provides various avenues for customers to contact the bank.

    ICICI Bank Online Submission

    You can submit your feedback, complaints or queries online on the ICICI Bank website.

    ICICI Bank Car Loan Toll-Free Numbers

    ICICI Bank has a dedicated customer care service. For unresolved queries, you can contact the bank between 9:00 a.m. and 6:00 p.m. on Monday to Friday. National holidays are not included. Service requests should not be more than 2 months old.

    Call toll free: 1800 102 4242.

    ICICI Bank Address

    You can also write to ICICI Bank at the following address:

    ICICI Bank Limited

    ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,

    Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,

    Hyderabad – 500032.

    ICICI Bank Help Desk

    Apply for Car Loan Online

    You can visit a branch or ATM to get help from ICICI Bank. You can locate a help desk on the ICICI Bank website.

    ICICI Bank Head - Phone Banking

    Mr. Subhendu Tripathy,

    ICICI Bank Ltd.,

    Phone Banking Center,

    ICICI Bank Tower,

    Financial District,

    Gachibowli,

    Hyderabad - 500032

    ICICI Bank Principal Nodal Officer

    If you are still not satisfied, you can contact the Principal Nodal Officer. You send an email directly on the ICICI Bank website or download the form and post it to the following address:

    Mr. Saurabh Singh,

    Senior General Manager and Head Customer Service,

    ICICI Bank Ltd.,

    ICICI Bank Towers,

    Bandra Kurla Complex,

    Bandra (East),

    Mumbai - 400 051

    You should receive a response within 4 working days from the date of the bank’s receipt of the latter.

    Banking Ombudsman

    If you are still not satisfied with the resolution provided by ICICI Bank, you can contact the Banking Ombudsman.

    Other Ways to Contact ICICI Bank

    You can use the following contact information to contact ICICI Bank through other ways if needed.

    Office/Agent

    Address

    Phone

    Fax

    Corporate Office

    ICICI Bank Towers,

    Bandra-Kurla Complex, Mumbai 400 051.

    91-22-33667777

    91-22-26531122

    Registered Office

    ICICI Bank Tower,

    Near Chakli Circle, Old Padra Road, Vadodara 390 007, Gujarat, India.

    91-265-3263701

    ICICI Bank Customer Care for Car Loan Customers State/City Wise

    State or City

    Phone

    Andhra Pradesh

    7306667777

    Ahmedabad

    07933667777 / 07944455000

    Assam

    9864667777

    Bangalore

    08033667777 / 08044455000

    Bihar

    8102667777

    Bhopal

    07553366777

    Chhattisgarh

    909866777

    Bhubaneswar

    06743366777

    Goa

    9021667777

    Chandigarh

    01723366777 / 01724445500

    Gujurat

    8000667777

    Chennai

    04433667777 / 04444455000

    Haryana

    9017667777

    Dehradun

    01353366777

    Himachal Pradesh

    9817667777

    Delhi

    01133667777 / 01144455000

    Jammu and Kashmir

    9018667777

    Ernakulam

    04843366777

    Jharkhand

    8102667777

    Gurgaon

    01243366777 / 01244445500

    Karnataka

    8088667777

    Hyderabad

    04033667777 / 04044455000

    Kerala

    9020667777

    Jaipur

    01413366777 / 01414445500

    Madhya Pradesh

    9098667777

    Kolkata

    03333667777 / 03344455000

    Maharashtra

    9021667777

    Lucknow

    05223366777 / 05224445500

    Orissa

    9692667777

    Mumbai

    02233667777 / 02244455000

    Punjab

    7307667777

    Panaji

    08323366777

    Rajasthan

    7877667777

    Patna

    06123366777

    Tamil Nadu

    7305667777

    Raipur

    07713366777

    Telangana

    7306667777

    Ranchi

    06513344339

    Uttar Pradesh

    8081667777

    Shimla

    01773366777

    Uttarakhand

    8081667777

    West Bengal

    8101667777

    ICICI Bank Car Loan Customer Care SMS Banking

    Contact SMS banking provided by ICICI Bank round the clock. You will be kept up to date with your account. You need to send the specified keyword to the SMS Banking number.

    BankBazaar Finance app

    The largest online portal for all your banking needs, BankBazaar gives you the opportunity to apply for car loans online. Check your eligibility easily by providing a few crucial details about yourself and what you require. BankBazaar also has a mobile app that enables you to carry the banking world with you wherever you go. Compare car loans, calculate your EMIs, and find IFSC codes for different banks. You can download this app from Google Play Store.

    About ICICI Bank

    An Indian multinational bank, ICICI Bank has secured second rank among the largest banks in India in terms of assets as of 2014. In terms of market capitalisation, it holds the third place. Its headquarters are in Mumbai, Maharashtra. The bank offers a wide range of banking services and products to its customers across the retail and corporate segments. The bank operates through a network of over 4,400 branches and more than 14,000 ATMs. It has an international presence in 19 countries.

    Car Loan Reviews

    • ICICI Bank Car Loan
      "Good process"
      0.5 4.0/5 "Great!"
      The approval for my Car Loan application with ICICI Bank happened very swiftly. They had a good process to follow up their Loan and the documentation was all done by them. Apart from this the Rate of Interest offered by them was pretty low compared to running market standards.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 22, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for the car loan from ICICI bank, my loan application was closed because there was no follow up done after the documents were submitted. Customer service part was good but they did not respond on time. The rate of interest is nominal when compared to all other banks.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 21, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the car loan from ICICI bank, my loan application was closed because i did not proper address proof, so once the address proof is ready i will reapply for the loan. Customer service was good and they responded on time, regular follow ups were done. The rate of interest was nominal when compared to other banks.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Nov 20, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the car loan from ICICI bank, my loan application was approved and the requested amount was disbursed. It took 3 weeks of time for the loan amount to get approved. The process was very smooth and easy, there was no delay. My car loan was approved based on the Ex-showroom price. Customer service was good, they provided door step service to collect the documents. The rate of interest was less when compared to other banks.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 18, 2017
    • ICICI Bank Car Loan
      "Happy with the services"
      0.5 4.5/5 "Excellent!"
      ICICI Bank completed the car loan process on time and the customer services are good. I have taken a Maruti Suzuki Baleno Alpha. The rate of interest was around 9% and the processing charges was normal. The best part of the car is the mileage and there are features like guide me home. Adding to that, I am getting 17 kmph in the city.
      Was this review helpful? 0
      , kolkata
      Reviewed on Nov 18, 2017
    • ICICI Bank Car Loan
      "Very good services"
      0.5 5.0/5 "Blown Away!"
      The process for the car loan is good and the customer services were on time. ICICI Bank has been very responsive and there were no hassles from the start to finish. The interest rate and processing charges is normal and the after loan services are also good.
      Was this review helpful? 0
      , pune
      Reviewed on Nov 18, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I haven't got the car loan with ICICI bank because I got the loan from the other bank. The customer support is good with ICICI bank. The rate of interest which is offered by ICICI bank was low and same when compared with others. I would say it was good service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 17, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My car loan process got processed from HDFC bank, so that was the reason I haven't got the card loan with ICICI bank. The customer support was good with ICICI bank. The rate of interest which the ICICI bank has offered was nominal when compared with others.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 17, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I received the car loan from other bank so that was the reason I haven't got the car loan from ICICI. The customer support was good with the ICICI bank. The rate of interest and the charges which was offered by ICICI bank was nominal when compared with others.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Nov 17, 2017
    • ICICI Bank Car Loan
      "Very Good"
      0.5 5.0/5 "Blown Away!"
      My car loan was taken with ICICI bank. The loan amount was 11.25 lakhs and the interest rate was 10.5 % which was satisfactory . The EMI period was 5 years. I had a very easy and quick loan process here . They have sanctioned the loan with the committed time and there is no processing fee at all. The pre closure si after 6 months so my overall experience was very good and Its recommendable.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 17, 2017
    • ICICI Bank Car Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have choose the other bank to go with the car loan because, I found it was convenient to get the car loan with other bank than ICICI. The customer support was good with ICICI bank. The rate of interest which was offered by ICICI bank was nominal when compared with others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 16, 2017
    • ICICI Bank Car Loan
      "Very good banking"
      0.5 5.0/5 "Blown Away!"
      I have taken a car loan with ICICI bank.The loan amount is 1.62 lakhs.The rate of interest is nominal as compared to other banks.They have given a very good service while interacting with team.They had deducted 1% as processing fees from the principal.Net banking is easy to operate.
      Was this review helpful? 0
      , nagpur
      Reviewed on Nov 16, 2017
    • ICICI Bank Car Loan
      "GOOD"
      0.5 4.0/5 "Great!"
      It was a good customer service i received from the ICICI Bank for the car loan when I applied for . i actually changed my plans for buying a car for the that reason i told them to hold the application but the bank people said they can't hold the application and later they cancelled the application . Information was not given properly to me . Customer service was good . i am happy with the service i received from the bank side .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 15, 2017
    • ICICI Bank Car Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I had cancelled my application, because I had a plan of flying abroad. There is no option part payment and pre closure with ICICI. The interest rate was good compare to other banks. The customer service and response was satisfactory. They made a genuine followup.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 15, 2017
    • ICICI Bank Car Loan
      "Very Good"
      0.5 5.0/5 "Blown Away!"
      I am having the car loan with the ICICI bank and the interest rate is around 9.45%, also I have got the loan amount in a year of time. Rate of interest and the processing charges are really okay one for me.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 15, 2017
    • ICICI Bank Car Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      My car loan was taken with ICICI bank which was taken 2.5 years back. The loan amount was 10 lakhs and the interest rate was 9% which was a bit high than other banks. The EMI period was 2.5 years back. The customer service and responsiveness was up to the mark. Here I had a very smooth loan process and no processing fee at all so I would like to recommend the same to others.
      Was this review helpful? 0
      , delhi
      Reviewed on Nov 15, 2017
    • ICICI Bank Car Loan
      "Good One"
      0.5 5.0/5 "Blown Away!"
      Its been a good customer i received from the ICICI Bank for the car loan . its been 7 months now that i am paying for the EMI . I got a full approval on the loan amount i asked from the bank . it got disbursed in 2 working days and the rate of interest given to me was real low and also the processing fee was there . the bank gave a option of pre closure and the part payment . I was happy with the over all experience .
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 14, 2017
    • ICICI Bank Car Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken car loan with ICICI Bank. The rate of interest was 8% which was satisfactory. The loan amount was 3 lakhs and the processing fee was 42,000. They have provided door step service for collecting documents. MY overall experience was excellent service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 14, 2017
    • ICICI Bank Car Loan
      "Good "
      0.5 4.0/5 "Great!"
      I have applied for my car loan with ICICI bank . The interest rate was 8-9% which was satisfactory but I have dropped the loan plan so I have cancelled the application. The customer service and responses was excellent and I would like to recommend to others.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 14, 2017
    • ICICI Bank Car Loan
      "Average"
      0.5 1.5/5 "Bad"
      I have approached for my car loan with ICICI bank . The rate of interest was 8.95% which was bit high than other banks and on road price was very high here so I have cancelled the application. The customer service and responses was not satisfactory so My overall experience was not good.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 14, 2017
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