Canara Bank Car Loan Customer Care

Canara Bank Car Loan Customer Care: Toll-Free 1800 1030 (24x7) |, Landline 080-2222-0491 (Mon–Sat, 10:00 AM–5:00 PM).  

The service is available 24/7, all throughout the year except on three major national public holidays. The service is available to all individuals who are account holders at the core banking branches.

Canara Bank Head Office

Customers can reach out to the head office of Canara Bank using the following address: Canara Bank, Customer Service Section, SP&D Wing, 112, J C Road, Head Office, Bangalore - 560002 Ph. no: 080-22221581/582/0490/0491/1788/ 1789/ 1790/1984/1985/1986

Canara Bank Live Chat

Customers can also make use of the live chat facility offered by Canara Bank to resolve some of the common queries. The programmed response available in the chatbot helps customers clear their doubts easily without even contacting the customer service representative or raising a complaint. This can be accessed easily as follows:

1. Visit the official website of Canara Bank at https://www.canarabank.com.
2. You can see a floating menu bar on the right side of the page.
3. Locate the menu 'chat' on this menu bar and click on it.
4. It will open a new chat window that allows you to chat with the chatbot.
5. On the chat window, you must provide your name, mobile number, and email ID to initiate the chat.

Grievance Redressal

Canara Bank has a specific grievance redressal mechanism similar to all top banks in the country. The grievance redressal procedure for resolving consumer queries is given as follows:

1. The first level of resolution involves contacting the customer care department using any of the above-mentioned methods. Once you have filed a complaint, you must keep the reference ID with you for further escalations.
2. If your issue is not resolved satisfactorily during the first level, you may escalate it further to the nodal officer in your circle or region. You can find the list of grievance redressal officers by clicking on the 'grievance redressal' link on the bottom of the homepage. You may use the reference ID of the original complaint for tracking the complaint easily. The maximum time for complaint resolution here is 30 days.
3. If you are still not satisfied with the response from the bank, you may escalate it further to the principal nodal officer of the bank. The contact information of the principal nodal officer is given as follows:

About Canara Bank

Canara Bank has been serving its customers in India for more than 110 years. The bank has a strong presence throughout the country, with more than 6,000 branches.

They have emerged as a preferred bank for customers through their pursuit of global benchmarks in operational efficiency, risk management, profitability, asset quality, and global expansion. The instant loan application sanction portal of the bank has been effective in disbursing car loans to eligible customers within the shortest possible time.

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