Chennai Metro Water Bill Payment via Online and Offline

Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB)

The government generates revenue by imposing taxes on the various services and facilities it provides its people. One such form of tax is ‘Water tax’ imposed by Chennai Metro Water Supply and Sewerage Board (CMWSSB) in Chennai.

Updated On - 04 Oct 2025

What is Water Tax in Chennai?

In Chennai, the Water Tax is a fee collected by the Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) to provide essential water supply and sewage management services in the city. This tax is imposed on the property owners to fund the maintenance, expansion, and operation of the water services.

How to Pay Chennai Metro Water Bill through Online mode:

If you are residing in Chennai, you can conveniently pay their metro water bills online through the official CMWSSB website. Follow these simple steps for making your Chennai water tax payment online:

Step 1: Visit the official website of the Chennai Metropolitan Water Supply & Sewerage Board (CMWSSB)

Step 2: Select the "Pay/Check Water Tax" option.

Step 3: You will be redirected to a new page. Click on the "Water Tax and Charge Payment" option.

Step 4: Enter your registered mobile number, email address, and password if you are an existing user.

Step 5: Click the "Login" button to access the Chennai Metro Water Bill Payment Portal. Here, you can also check the status of your CMWSSB bill payment.

Step 6: After logging in, you will be redirected to the payment page. Using your registered mobile number simplifies the process, as all necessary details are pre-filled. To proceed, click "Pay" if you prefer using your mobile number. Alternatively, manually enter details such as area, bill number, division, and subdivision, then click the "Pay" button.

Step 7: A payment gateway page will appear. Select your preferred payment method.

Step 8: Complete the payment and save or print the receipt for your records.

How to Chennai Water Tax Payment through Offline Mode

While online payment for metro water tax in Chennai is convenient for most households and businesses, offline payment options are also available.

To pay your Chennai metro water bill offline, you can visit the Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) office during working hours. Area offices operate from 9 a.m. to 3 p.m., while depot offices are open from 8 a.m. to 11 a.m.

Payments can be made using cash, a demand draft, or a crossed cheque drawn in favor of CMWSSB. You can also check the list of district and depot offices with cash counters for offline payments.

While the traditional method of visiting offices for bill payment is still an option, Chennai Metro Water online payment has significantly simplified the process, reducing the need to carry documents to government offices and easing the burden of manual transactions.

FAQs on Chennai Water Tax (CMWSSB)

  • Who is responsible for collecting water tax in Chennai?

    The Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) is responsible for the administration and collection of water tax in Chennai.

  • What are the working hours for offline payments?

    Area offices operate from 9 a.m. to 3 p.m., while depot offices are open from 8 a.m. to 11 a.m.

  • Is there a penalty for late water tax payments?

    Late payments may incur penalties or additional charges. It is advisable to pay your tax on time to avoid these.

  • How do I get a receipt for my water tax payment?

    After making the payment online, you can download and print the receipt. For offline payments, a receipt will be provided at the payment counter.

  • What documents are required for water tax payment?

    For offline payments, you may need your bill or property details. For online payments, your registered mobile number or bill details are sufficient.

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