WhatsApp Pay: In-Chat Payment

The WhatsApp In-Chat Payment feature will allow users to make payments to anyone from their WhatsApp contact list. The new option will enable WhatsApp users to both send and receive money. The social media messaging application has tied up with some of the largest banks in the country to make this service available to consumers. The payment system will work on the Unified Payments Interface (UPI) method, where fund transfers can be initiated without having to provide bank account number and Indian Financial System Code (IFSC).

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The UPI interface allows customers to make instant fund transfers through a virtual address, also known as, Virtual Payment Address (VPA). The fund transfer process is fast, easy and can be done on a 24/7 basis on all 365 days in a year.

How to Make a Payment Using WhatsApp In-Chat Payment?

Whatsapp pay

To transfer funds using the WhatsApp In-Chat Payment system, click on the 'Rupee' symbol under the 'Attachment' option. After this step, money transfers can be made in a single step by entering the transaction amount and the UPI PIN. The main advantage of this type of payment system is that users will not have to navigate out of the chat window to make a payment.

Let us now understand the step-by-step process involved in making payments via WhatsApp (for Android users):

Step 1: Go to the chat window of the person to whom you want to make a payment and click on the attachment icon

Step 2: Proceed to click on the 'Payment' option in the chat window and accept terms and conditions

Step 3: Enter the amount you want to transfer, UPI PIN and send the money For those with iOS phones, click on the plus symbol in the chat window and follow the procedure from step two.

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How to Set Up WhatsApp Pay with UPI

The procedure to set up WhatsApp UPI is mentioned below:

Step 1: Open WhatsApp and go to 'Settings'.

Step 2: Select 'Payments'.

Step 3: Tap on Add new account.

Step 4: Choose the bank from the options that are provided.

Step 5: Next, your mobile number must be verified to set up a UPI account.

Step 6: By using the UPI PIN, you can verify the bank account.

Features and Benefits of WhatsApp In-Chat Payment

The following are the features and benefits of WhatsApp In-Chat Payment:

  1. Make payment to anyone on WhatsApp contact list from anywhere and at anytime
  2. User-friendly 'pay' feature that makes transferring funds as simple as sending a photo or a message
  3. The payee/beneficiary will receive a payment notification on their chat window once the fund transfer has been made
  4. There is no need to ask the payee for account details such as account number or IFSC Code. All you need is a virtual address to make payment
  5. The WhatsApp In-Chat Payment application is a one-of-a-kind payment feature

How to Send Money via WhatsApp QR Code Feature

Go to the Settings and select the Payments options. From there, select the New Payments option followed by the Scan QR Code button. You will now be prompted to add the amount you want to transfer as well as the UPI PIN for verification. Your entire transaction history will be available under the Payments section on WhatsApp. Moreover, the app will also let you view your bank accounts linked with WhatsApp.

WhatsApp forayed in the digital payment market in India to compete against popular players like Google Pay, Paytm and MobiKwik. However, WhatsApp payments feature is still in beta and is not rolled out officially for all users. Currently, the Facebook owned messaging service has more than 200 million monthly users in India.

How WhatsApp Works with UPI for Payments

WhatsApp enjoys more than 1.4 billion monthly active users globally that makes it one of the largest messaging platforms across the world. The number of active users is growing by the day and the organisation owned by Facebook is expected to launch an array of new features this year. Some of these features have already been introduced in the beta versions of iOS and Android. WhatsApp is going to introduce a couple of features surrounding India as well. For instance, integration of UPI (Unified Payments Services) in the app, given the country is one of the largest markets for this messaging service with more than 250 million monthly active users.

Some of the most awaited features are the ability to edit the messages that have already been sent and to make group calls including voice as well as video on WhatsApp. The messaging service recently introduced the "Delete for Everyone" feature that lets users delete a message that has already been sent within seven minutes of hitting the "Send" button.

FAQs on WhatsApp Pay

  • How safe is WhatsApp Pay?

    According to WhatsApp, the payment data is used to protect people from fraud and abuse, offer customer support, and enable transactions. The service provider for WhatsApp Pay is Facebook, and their payment structure is secure and safe.

  • What is the procedure to accept payments via WhatsApp?
    1. Since the payment feature is UPI-based, the WhatsApp number must be the same number that is linked to the bank account. The bank account must have UPI option support as well.
    2. In order to enable the service, you must use the Payment Option that can be found in WhatsApp settings.
  • What is the maximum amount of money that can be transferred via WhatsApp Pay?

    Money can be transferred 20 times to a single VPA or to multiple VPAs. The maximum amount that can be transferred via WhatsApp Pay is Rs.1 lakh in a day. The government has set a limit of Rs.1 lakh as well.

  • Are WhatsApp payments secure?

    Since WhatsApp pay is done by using the government's UPI payments system, any payments made via WhatsApp Pay are secure.

  • How do I receive money from WhatsApp Pay?

    You need to activate your WhatsApp pay option with your bank details.

  • Is WhatsApp Pay free to use?

    Yes. WhatsApp Pay is free to use.

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