To access Religare’s IVR service, call on 1860 266 4111. You will hear the following:
|SMS banking||Send SMS ‘LOANS’ to 575758|
|Central office||Prius Global, 1st Floor,Plot No A-3, 4 & 5, Sector 125,Noida - 201301|
Religare’s grievance redressal system is a multi-level system. Consumers can file the grievance by calling on their toll-free customer care number, by using their SMS service, or by sending a mail to the customer care department. Alternatively, you can visit any of their nearest branches in your vicinity to file a grievance. Customers also have the option of mailing the complaint to Religare’s head office.
The addresses of some of their regional offices are mentioned below:
|Delhi NCR||Office Lower Ground Floor (LGF), Enkay Centre, A Block, Vanijya Nikunj, Udyog Vihar -5, Gurgaon, Haryana - 122016|
|Hyderabad||Aaltos A & M Trade Centre Unit No. 404, Himayathnagar Main Road , Hyderabad,Telangana-500029|
|Ahmedabad||606 to 610, 6th Floor, Parshwanath Business Park, Near AUDA Garden, SG Road Prahladnagar, Ahmedabad - 380015|
|Surat||Central Mall, Office No 4025, 4th Floor Varachha, in front of varachha police station. Surat, Gujrarat 395002|
|Bengaluru||New Municipal No. 116/152, Second Floor, 80 Feet Road, KHB, 2nd Stage, Agrahala Dasarahalli, Basaveshwar Nagar, Bangalore, Karnataka - 560079|
|Mysore||CH 9, 5/6, Mahendra Arcade, 2nd Floor, 2nd Main, Saraswathi Puram, Mysore, -570009|
|Mumbai||Prius Infinity, Subhash Road, Paranjpe B Scheme, Vile Parle (East), Mumbai- 400057|
|Nagpur||3rd floor, Yash Arcade, Plot No.1, Bajaj Nagar, South Ambazari Road, Nagpur, Maharashtra - 440010|
|Pune||Office No.113 TO 116, 1st Floor, Pride Silicon Plaza, Shivaji Nagar Pune-411016|
|Chennai||BBascon Towers, 12th floor, No 56, Venkatnarayana Road, T Nagar, Chennai - 600017|
|Jaipur||Office No. 302, 303, 3rd Floor, Luhadia Tower, K-11, Ashok Marg, C Scheme, Jaipur, Rajasthan-302001|
Once the query is filed, customers will receive a unique reference number. Response from the company might take approximately 4 weeks as each grievance is unique in nature. However, if the customer doesn’t receive a response within the stipulated time period or is dissatisfied with the solution provided, they can escalate the matter to the Grievance Redressal Officer.
The contact details of the Grievance Redressal Officer are mentioned below: Mr. Vinod Juneja , Grievance Redressal Officer, Tel:0120- 3395361, Email:email@example.com/ firstname.lastname@example.org
If the solution provided by the GRO is dissatisfactory, customers have the option of escalating the complaint to the Chief Business Officer. The escalation can be made by sending a mail regarding the same to email@example.com or firstname.lastname@example.org.
You can approach the Reserve Bank of India by writing to them for escalation. You can mail them at the following address:
National Housing Bank, Department of Regulation and Supervision (Complaint Redressal Cell) 4th Floor, Core- 5A, India Habitat Center, Lodhi Road, New Delhi-110003
You can access Religare’s call back service by following the steps mentioned below:
The following information is required to fill the grievance form:
You can locate Religare’s nearest branch in your vicinity by using their branch locator service available on their official website.
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