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  • The 9-Step Guide For Home Loan Procedure

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  • A decade back, the home loan procedure was time-consuming and difficult but not anymore. Online has made it all trouble-free and processing a home loan application is only a few hours away, given that the applicant submits all the required documents properly.

    The procedure to take a home loan is simple. Though this varies from one bank to the other (in India), the overall procedure is the same. To help you further, here is a detailed step-by-step guide on how it is done.

    What Is The Procedure For Home Loan?

    The steps to complete the home loan process are as follows:

    Step 1: Fill The Loan Application Form & Attach The Documents

    Step 2: Pay The Processing Fee

    Step 3: Discussion With The Bank

    Step 4: Valuation Of The Documents

    Step 5: The Sanction/Approval Process

    Step 6: Processing The Offer Letter

    Step 7: Processing The Property Papers Followed By A Legal Check

    Step 8: Processing A Technical Check & The Site Estimation

    Step 9: The Final Loan Deal, Signing The Agreement, & Disbursal

    Step 1: Fill The Loan Application Form & Attach The Documents

    The procedure to take Home Loan begins with an application form. This loan application will require a few basic information about the applicant. Usually, this includes:

    • The personal details of the applicant (Name, Phone number, etc.)
    • The residential address of the applicant
    • The monthly or yearly income of the applicant
    • The educational information of the applicant
    • The employment details of the applicant
    • The property details on which the loan is applied
    • The estimated cost of the property
    • The present means of financing the home property

    Required Documents For Home Loan Procedure

    Once the formal application is filled, the next step is to attach all the valid documents required by the bank with it. Usually, this includes the:

    • Applicant’s income proof
    • Applicant’s identity (or ID) proof
    • Applicant’s age proof
    • Applicant’s address proof
    • Applicant’s employment details
    • Applicant’s educational proof (school/diploma/degree certificates)
    • Applicant’s bank statements
    • Property details on which the loan is applied (if finalized)

    Note: Most banks offer doorstep service. Hence, an applicant doesn’t have to spend his or her time waiting at the bank and having the documents submitted. However, a few banks might still want the applicant to visit their respective workplace at least once.

    There are three important reasons banks ask for all the above proofs from an applicant:

    • One: to authenticate the applicant.
    • Two: to obtain valid clues on the applicant’s financial health.
    • Three: to check if the applicant is eligible and has sufficient income to pay back the loan.

    Explanation Of Each Document

    1. Income Proof: This is the applicant’s actual proof of income. This usually encloses a copy of the each:

    • ITR (Income Tax Returns) for the last 3 years
    • Annual accounts/Computation of Income (if any)
    • Salary slips for the last six months
    • Form 16 or Form 16A for the last three months
    • Bank statements for the last 6 months
    • Other bank accounts (active) if it reflects the current income

    Note: You may also be asked to submit a few other employment details but this differs from one bank to the other. Overall, the documents mentioned above are mandatory.

    2. Identity (or ID) Proof: This is the applicant’s proof of identity. This document should have a clear photograph of the person. It can be a copy of any one of the below:

    • PAN card of the applicant
    • Driving license of the applicant
    • Aadhaar card of the applicant
    • Voter Id of the applicant
    • Passport of the applicant
    • Ration card - if it contains the applicant’s photograph

    3. Age Proof: This is the applicant’s proof to validate his/her DOB (Date of Birth) and age. The applicant can submit a copy of any one of the documents mentioned below:

    Driving license of the applicant

    • PAN card of the applicant
    • School/college transfer certificate of the applicant
    • Passport of the applicant
    • Voter Id of the applicant
    • Driving license of the applicant
    • Ration card of the applicant

    4. Address Proof: This is the applicant’s proof to authenticate his or her residential address. The applicant can submit a copy of any one of the documents listed below:

    • Driving license of the applicant
    • Aadhaar card of the applicant
    • Voter Id of the applicant
    • Passport of the applicant
    • Ration card of the applicant

    5. Employment Details: This encloses the applicant’s employer information. If the organization the applicant is working for, has a standard website, then that will do.

    However, if the firm is not popularly known or is small, then the applicant has to submit a summary of the company profile, which usually includes the below:

    • The location of the company the applicant is working for.
    • The business sector the company features in.
    • The nature of the firm.
    • The company’s turnover and profit.
    • The number of employees working in the company.
    • The number of branches the company holds (with the headquarters).
    • The company’s competitors.
    • The company’s customers.

    6. Educational Proof: This is the applicant’s piece of evidence of his or her education information. This can usually include a copy of any one of the documents listed below:

    • School certificate of the applicant.
    • College graduation certificate of the applicant.
    • Diploma certificate of the applicant.

    7. Bank Statements: This is the applicant’s bank statements of the transactions happened in the last six months. This is asked by the bank:

    • To Check The Activity Level: This applies to a self-employed individual. It gives a proper evidence of the business activities done through the bank.
    • To Check The Average Balance: A sufficient amount of balance maintained by the applicant can raise a green flag for the loan sanction. So, a bank investigates this to see the saving and spending habits of the applicant.
    • To See The Cheque Returns: This is usually a small fee debited the bank saying that the cheque handed out by the applicant was actually returned by the bank. The more the cheque returns, the lesser are the chances for the loan to be sanctioned.
    • To Look For Cheque Bounce: Any cheque(s) that goes on a bounce is visible in the bank’s statement. Note that every bank has certain norms on how much of that can be acceptable in a one-year period. The more, the worse.
    • To Check For Consistent Periodic Payments: If there are any periodic payments done to the other financial institutions or banks, then it is a clear sign that there exists a liability. In such cases, the applicant has to provide complete details.
    • To Check For Investments: Any investment made by the applicant will also be helpful while sanctioning the loan. In fact, this assists a bank to assess the abilities of an applicant to pay off some amount as a down payment.

    8. Property Details: This is the home property documents for which the applicant applies a loan for. If the property has been finalized, then the applicant has to submit all the necessary details to the bank.

    Step 2: Pay The Processing Fee

    Once the formal application and document submission process is done, the applicant has to pay the processing fee to the bank. This is the amount collected for maintaining the applicant’s loan account. It includes sending some confidential paperwork (like IT certificates, post-dated cheque, etc.) every year.

    The processing fee of a bank usually:

    • Ranges from 0.25 % to 0.50 % of the requested loan amount.

    Say, for example, the applicant has applied for a home loan of Rs. 15 lakh, then the processing fee will be Rs. 3,750 (at 0.25%) and Rs. 7,500 (at 0.50%) respectively.

    A commission is then generated by the bank to the agent handling the applicant’s home loan process, which to an extent is taken from the processing fee paid by the applicant. Though most banks have a proper fee structure, it can be negotiated. There is no crime in trying to bargain with the processing fee.

    Note: Every bank will have a processing fee for a loan. However, there are banks that offer zero processing fee home loans. Well, don’t fall for this because this advantage can call for a higher rate of interest, stamp duties, and other legal charges.

    Step 3: Discussion With The Bank

    Once the applicant has completed the application and documentation process, he or she has to wait until the bank or the respective financial company checks the papers. It usually takes about 1-2 days or even less if the submitted paperwork is correct.

    However, there might be times when the bank might want the applicant to pay a visit to the bank for a face-to-face interaction before the loan is sanctioned. This is done to collect more details about the applicant and to make sure if he/she will be able to repay the loan with the interest amount.

    Step 4: Valuation Of The Documents

    Keep in mind that millions of people apply for home loans on a daily basis and to ensure that bank approves the paperwork as soon as possible, the applicant has to be genuine in the entire procedure.

    Any fake document or fraudulent activity is unacceptable by the bank. It is a criminal offense and can lead to bigger troubles. As soon as the application form & documents are submitted, and the processing fee is paid, the bank authority then evaluates them.

    A bank examines the following details of an applicant:

    • Residential address (previous and current)
    • Place where he/she is employed
    • Credentials of the employer
    • Workplace contact number
    • Residence contact number

    Note: A bank representative pays a visit to the applicant’s residence or workplace to verify his/her details. At times, the references listed by the applicant in the form are also checked. This enables a clear trust between both the parties.

    Step 5: The Sanction/Approval Process

    The approval or sanction part is one of the most crucial stages of a home loan process. This can either have a fruitful result or can be rejected. It all comes down to the bank. If it is not satisfied with any of the documents provided by the applicant, the probability of approval turns less. However, if everything goes well, the loan will be sanctioned or approved in no time.

    A bank usually deep-checks the applicant’s following documents to approve a home loan:

    • The qualification, age, and experience details.
    • The transactions made with the applicant’s bank.
    • The monthly and yearly income.
    • The current employer and the type of job he/she pursues.
    • The nature of the business (applicable only for a self-employed).
    • The ability to repay the loan amount with the set interest rate.

    Based on the information mentioned above, the bank finalizes and communicates the maximum loan amount the applicant can receive. Finally, this proceeds with an official sanction letter. It can be either unconditional or can contain a few policies, which has to be fulfilled by the applicant before the disbursal.

    Step 6: Processing The Offer Letter

    As soon as the loan is sanctioned or approved, the bank then sends a certified offer letter, which mentions the following details:

    • The loan amount that is being sanctioned.
    • The interest rate on the total loan amount.
    • Whether the interest rate is variable or fixed.
    • The loan’s tenure details.
    • The mode of loan repayments.
    • Terms, policies, and conditions of the home loan.

    The Acceptance Copy

    Once the applicant agrees to the offer letter, he or she has to sign a duplicate copy of the offer letter, which is for the bank’s records. Years back, this usually came with a specific administrative fee. However, it is no longer practiced.

    Note: Make sure to read all the details carefully. Check if the rate of interest is applied as per the percentage discussed and decided with the bank. Remember that the interest rate on the home loan can be negotiated. Always give it a try and use this as the best for your advantage.

    Step 7: Processing The Property Papers Followed By A Legal Check

    Once the offer letter is officially accepted by the applicant, the bank next concentrates on the home property he/she intends to purchase. Even if it is not finalized, the applicant can request for a time duration to select one.

    Once the property is selected, the applicant has to:

    • Submit all the original property documents to the bank. It remains with them until the loan is repaid. Also, this serves as the security towards the home loan the applicant has applied for.

    The original property papers will normally include the following details:

    • The name of the seller.
    • The identification and address proofs of the seller.
    • The name of the property.
    • The address of the property.
    • The chain of written documents if the seller isn’t the primary or actual owner.
    • NOC (No Objection Certificate) from the primary legal owner (if any).
    • NOC from the statutory development board representative & cooperative housing society.
    • If the land is already on a lease, the bank will require a NOC from the lessor as well.

    Note: The original property papers stay with the bank until the home loan is completely repaid.

    Legal Check

    Once the property papers are submitted, the bank then validates them for authentication. This process is termed as “legal check.” In fact, the sale papers between the applicant and the seller are verified.

    These original documents are sent to the bank’s lawyer for an in-depth check. Only when the lawyer approves all the submitted documents as clear, then everything related to home loan is good. If not, the applicant will be asked to submit a few more documents for verification.

    Step 8: Processing A Technical Check & The Site Estimation

    Every bank is highly cautious with the loan it lends and the home property it plans to finance. Hence, a technical check or a double check is further done. The bank sends a property expert to check the premises an applicant intends to buy.

    Now, this person could either be an employee of the bank or a civil engineer or someone from an architect’s firm.

    The visit to the “site property” is basically conducted for verifying the details given below:

    • The stage in which the construction is.
    • Quality of the construction.
    • Work progression.
    • The time required to build the house.
    • The layout of the house and whether the governing authority has permitted it or not.
    • If the builder has valid requisite certificates for construction on the land.
    • Property valuation and the environmental areas.

    If the construction is already for resale or in a ready stage, then the representative will check for:

    • The building’s age.
    • The internal or external property maintenance.
    • The loan tenure and if the building falls within the applicant’s loan eligibility criteria.
    • The quality of the construction.
    • The surrounding area.
    • The valid requisite certificates to hand over the flat/house’s possession to the buyer.
    • The existing mortgage on the home property.
    • The property valuation.
    • The building’s approval plans, following the government laws, etc.

    Note: A bank conducts a proper technical check to understand the construction progress and to gain the trust of the applicant. This is an important phase of the home loan process and hence, cannot be skipped by the applicant.

    Also bear in mind that there will be a fee for this technical check, which may be either charged separately or might be taken from the upfront fee.

    The Site’s Value Estimation

    Once the expert completes the technical inspection of the site, it is then followed by determining and checking the property’s overall value. This is basically done because of the increasing malpractices. There have been multiple cases where the applicants have shown property purchases from the associated entities at extremely inflated rates just to acquire cheap loans.

    Thus, the risk for a bank to lend the money to his/her applicant has become high. However, a site’s estimation can help the bank to determine the total loan amount so that the sanction is straightforward.

    Note: A few banks charge an extra fee for the estimation check as well. It is covered either by the upfront amount or the applicant might be asked to pay separately.

    Step 9: The Final Loan Deal, Signing The Agreement, & Disbursal

    The Final Loan Deal

    Once the technical and site’s estimation is done by the bank, and the lawyer clears all the paperwork, the next step is the final registration of the deal. The lawyer of the bank finalizes the loan documents, drafts them, and have them stamped as well as signed.

    Signing The Loan Agreement

    After the paperwork is complete, the applicant has to sign the agreement of the home loan. He/she has to submit the cheques (post-dated) for the initial 36 months or the duration both the parties have agreed upon.

    After this, the original property papers have to be handed to the bank. Some banks can even create a video recording of the applicant handing over these papers to the bank. This is for the bank’s security, safety, and proof.

    This stage is known as the MOE (Memorandum of Execution) and has a stamp duty based on the state the applicant applies at. This duty is paid by the applicant.

    The Loan Disbursal

    Once the applicant signs the papers and everything is legally clear, the loan amount is given via cheque. However, prior to this, the applicant has to submit a few essential documents to the bank, as these will serve as his/her personal contribution to the home property.

    If the applicant is trying to source some more funds from outside, then the pieces of evidence have to be submitted as well. Only then, the bank releases the loan’s part-disbursement. The cheque is always under either the seller or development/society authority or builder.

    Nevertheless, there can be a few exceptional cases too. Say, for instance, the applicant has made excess payment from his/her own account, then the cheque is handed to him/her directly from the bank.

    Note: Make sure not to delay the house loan process after approval because every day counts here. The moment the loan is sanctioned, the interest rates are charged from that day onwards. So, every single day costs! Hence, ensure that the cheque is taken on the mentioned delivery date. Avoid paying additional interests.

    FAQS On Loan Disbursement

    Here are a few important questions often asked by the applicants regarding the loan disbursement.

    1. What Is Full Disbursement?

      A loan is disbursed based on the construction stage of the house property. In the case of ready/resale, the loan disbursement is full, meaning that the bank delivers full or complete payments to the recipient via cheque.

    2. What Is Part Disbursement?

      If the house is “under construction”, the loan payment is typically done in parts, which is officially termed as a part disbursement. When the loan is disbursed partly, the bank will not begin the EMIs right away. Since the EMI is calculated against the total loan sum at the agreed interest rate for a given duration, the repayment dues on part disbursement may not be applicable in the beginning.

      To resolve this, banks charge SI (Simple Interest) on the loan amount that is partly disbursed. Say, for example, the applicant has sanctioned a loan amount of Rs 15 lakh. For some reasons, the home is still under the stage of construction, and this has made the bank to only disburse Rs. 8 lakh (for the time being), then the charged interest will only be on the Rs. 8 lakh and not on Rs. 15 lakh. This method continues until there is a final disbursement taking place and is termed as “pre-EMI.”

    Key Points To Remember

    • Research for the banks offering the cheapest home loans.
    • Read the bank’s eligibility criteria carefully before entering the procedure to take home loan.
    • Keep all the ID proofs, address proofs, employment proofs, and other details handy.
    • Do not fake any of the documents, as this will only call for serious troubles.
    • During the face-to-face meeting with the bank representative, ensure to carry the original documents.
    • Just because the applicant is eligible for a home loan, it doesn’t mean he/she can borrow a higher sum.
    • The interest rates are negotiable. So, always use this opportunity for the best.
    • There is a separate fee for processing the loan, reality check, site estimation, and other administrative works.
    • Do not skip any stage during the valuation and verification process.
    • Read every loan document carefully before signing.
    • Once the loan is sanctioned, the original property papers are handed over to the bank and remain with them until the loan is completely repaid.
    • It usually takes about two weeks to complete the process of home loan, provided that the documents submitted by the applicant are valid.  
      

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    Home loan procedure Reviews

    • Central Bank of India Home Loan
      "Highly recommendable bank"
      0.5 5.0/5 "Blown Away!"
      My home loan was purchased from Central bank of India. The branch offer was approved the loan immediately and they had a good behavior with the customer. I got the better clarity about the loan process as well as the rate of interest in central bank of India is less than compared to others so i have chosen this bank and the Branch Manager helped me in a better way.
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      , bhubaneshwar
      Reviewed on Oct 05, 2019
    • SBI
      SBI Home Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I have taken home loan directly through State Bank Of India .The rate of interest and the processing fee was nominal ,I have got the loan amount on time and got a clear picture about the loan process ,I have availed this loan for the tenure of 20 years .I have completed only 2 years of EMI so far .,
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      , vizianagaram
      Reviewed on Oct 04, 2019
    • HDFC Limited Home Loan
      "Excellent"
      0.5 4.0/5 "Great!"
      I have completed my home loan with HDFC BANK before 3 years ago. I did foreclosure and that time the interest rate is not much. I bought a residential property and the loan procedure is very easy because my papers are strong and clear to proceed faster.
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      , madurai
      Reviewed on Sep 29, 2019
    • Bank of Baroda Home Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      I have applied for Home loan directly through Bank Of Baroda and got the loan on stipulated time .This loan was upto 15 years and got the loan amount on time ,The agent gave all the required information about the loan process .I have got all the required details about the loan process and there was no drawbacks faced as well.
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      , surat
      Reviewed on Sep 29, 2019
    • ICICI Bank Home Loan
      "Need to be very clear with the process"
      0.5 1.0/5 "Really Bad"
      I am running a home loan with ICICI BANK and making the payments time to time from last 3 years. They have provided me 31L to purchase residential property but the loan process and services are not good, whatever I enquire they don't know that. The interest rate was very good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 24, 2019
    • LIC Housing Home Loan
      "Excellent Service"
      0.5 4.0/5 "Great!"
      I have availed Home loan directly through LIC Housing Finance .I have got the loan on stipulated time and got all the details about the loan process through the agent and it was sufficient as well .I have submitted the required documents also.This loan is still active and no drawbacks faced so far.
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      , thiruvananthapuram
      Reviewed on Sep 21, 2019
    • Syndicate Bank Home Loan
      "Need scope of improvement"
      0.5 3.0/5 "Satisfactory"
      Syndicate bank took some long time to complete my home loan process, I had visited twice to the bank to complete the paper work. They released the money based on the property construction. The bank staffs need more attentive interms of process, the rate of interest is quite nominal and its a reducing one. I have chosen this loan for 20 years of duration.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Sep 19, 2019
    • SBI Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My Father has taken a home loan with State Bank of India. There was no hassle on the loan process, the manager was clearly explained about the charges. They have processed the loan faster and the rate of interest was reasonable when compared with other banks. We have purchased a residential property.
      Was this review helpful? 5
      , hyderabad
      Reviewed on Sep 14, 2019
    • HDFC Limited Home Loan
      "Wonderful Experience"
      0.5 5.0/5 "Blown Away!"
      My home loan process was hassle free, I took Rs. 30 lakhs for the duration of 30 years. I submitted general documents like KYC, property documents, form 16 within a weeks time the amount credited in my account. At the time Hdfc branch manager was my friend they took care of everything.
      Was this review helpful? 0
      , lucknow
      Reviewed on Sep 12, 2019
    • HDFC Limited Home Loan
      "Interest rate should be affordable"
      0.5 4.0/5 "Great!"
      The loan process was easier for getting home loan from HDFC Limited, within expected time they sanctioned the amount. I submitted the KYC documents, property papers to them I took the loan around Rs. 35 lakhs with 10 years of loan period. They gave higher interest rate its far when compared to market.
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 06, 2019
    • HDFC Limited Home Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have applied for HDFC Ltd Home loan through Online and got all the required information about the loan process through the agent .I am unable to avail this loan since my Mother passed away due to this reason cancelled the plan.I have submitted required documents as well.I have received proper follow up and response form HDFC Ltd.
      Was this review helpful? 2
      , jaipur
      Reviewed on Sep 05, 2019
    • Punjab National Bank Home Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I have taken Home loan through Punjab National Bank which was referred by my friend.The service is not upto the mark.I have got this loan sanctioned within 20 days.I have got all the required information about the loan process through the agent .The rate of interest and the processing fee was very high .
      Was this review helpful? 1
      , coimbatore
      Reviewed on Sep 03, 2019
    • LIC Housing Home Loan
      "Average Service"
      0.5 1.0/5 "Really Bad"
      I have applied for Home loan directly through LIC Housing Finance directly.The rate of interest and the processing fee was high .Since have requirement taken this loan .I have applied for 8lakhs for 15 years of tenure .The agent gave all the details about the loan process .
      Was this review helpful? 3
      , coimbatore
      Reviewed on Aug 29, 2019
    • Punjab National Bank Home Loan
      "Good Experience for the housing loan"
      0.5 4.5/5 "Excellent!"
      The PNB housing loan process was convenient but from my end the documentation submitted delay hence it took some time. I purchased the apartment from the builder, based on the under construction they released the amount. The best part they gave me attractive interest and process was good and faster as compared to others.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 26, 2019
    • LIC Housing Home Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      LIC housing loan process was easy since I am a staff, generally the procedure is simple for the salary person. They collect basic required documents and also the rate of interest is good even I got 8.4% its good. Being a centralized company its trust worthy, I took Rs. 20 lakhs for 20 years my emi amount is around Rs.17,000. They do have balance transfer, foreclosure, part payment without any charges.
      Was this review helpful? 1
      , chennai
      Reviewed on Aug 26, 2019
    • IDBI Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I have applied for IDBI Home Loan which was applied through Bank directly.The rate of interest and the processing fee was nominal and got the loan on time .I have got all the details about the loan process very clearly .I have not yet faced any issues while submitting the documents .I have applied for the loan amount of 30lakhs for the tenure of 25 years .The loan is still active and the service was really good .
      Was this review helpful? 4
      , thiruvananthapuram
      Reviewed on Aug 12, 2019
    • DHFL Home Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      I have taken Home loan directly through DHFL ,The agent gave all the details about the loan process very clearly and the rate of interest and the processing fee was nominal .I have applied for 15 lakhs for the tenure of 15 years .This loan is still active.The process was very smooth and there was no difficulties faced .
      Was this review helpful? 3
      , chennai
      Reviewed on Aug 12, 2019
    • LIC Housing Home Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have taken Home loan through LIC Housing finance.I have got the loan amount on time ,I have applied for the loan amount of 7 lakhs for the tenure of 10 years .There was no difficulties faced .I have got all the required details about the loan process through the agent .I am really satisfied with the service .
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 08, 2019
    • DHFL Home Loan
      "Good but can do better on the interest"
      0.5 4.0/5 "Great!"
      Currently my DHFL home loan is active at the time of loan process. My land was in airport area hence its became an issue but DHFL helped me a out however the interest rate was quite more but still due to my situation they fulfilled my needs. As per the government rule they are reversing the loan Every six to one year. The bank staffs are helpful and comfortable.
      Was this review helpful? 0
      , kochi
      Reviewed on Aug 05, 2019
    • LIC Housing Home Loan
      "Interest rate should be reasonable"
      0.5 3.0/5 "Satisfactory"
      From LIC housing I am going to balance transfer because of the interest they are quoted 9.5% per annum. They didn't revise the interest as per the RBI, the loan process was good through builder I went for the loan when I purchased apartment on that time they sanctioned the requested amount.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 05, 2019
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