How to check IndiaFirst policy status?

IndiaFirst allows policyholders to check their policy status online with just a few clicks. Customers can access the details of their policy from the comfort of their homes. The only thing required is an internet connection and a smartphone or computer.

Mentioned below are the steps you must follow to check your policy status:

For registered users:

1. Log on to IndiaFirst's official website.
2. Click on the 'Login' button located on the top-right corner of the home page.
3. It will direct you to the login portal.
4. The portal allows you to log in using your user ID, policy ID, mobile number, or email address. Select the option you want to use and enter the credentials along with your password.
5. Click on 'Login' to sign in to the portal and view your policy details.

For new users:

1. Go to IndiaFirst's official website.
2. Click on the 'Login' button located on the top right corner of the home page.
3. It will lead you to the login portal.
4. Click on 'Register' to sign up with the portal.
5. You can register with IndiaFirst's customer portal with your policy ID or customer ID. Choose any of the two options available and fill the details.
6. Enter your date of birth in the relevant field and click on 'Verify and register'.
7. After verifying the policy you can access your account to view your policy details.

How to log in if you forgot your password?

If you do not remember the password to your IndiaFirst account, you can easily reset it by following the instructions mentioned below:

1. Go to the customer portal login page.
2. Click on 'Forgot password'.
3. It will lead you to a new page where you will be given the option to reset your password using your policy details, mobile number, or email ID.
4. Choose the option you want to use and enter the relevant details.
5. Click on 'Continue' to proceed.
6. After the details are verified, you will be able to reset your password.

Alternative methods of checking policy status

Apart from using IndiaFirst's customer service portal, the company provides numerous other options to policyholders to access policy details or for any query pertaining to the policy.

1. By call: You can call IndiaFirst's customer service department to find out the details of your policy. You can reach the company by calling 1800 209 8700. Make sure that you give the correct policy details when enquiring about your insurance plan.
2. By email: You can send your queries pertaining to the policy to customer.first@indiafirstlife.com. When composing the mail, don't forget to enter your policy number.
3. By visiting an IndiaFirst branch: The company has a presence in all major cities of the country. You can use their branch locator service to find the nearest office in your vicinity. You can check your policy status by directly visiting the branch.
4. SMS service: IndiaFirst allows policyholders to avail policy details with just an SMS. SMS 'POLICY < policy number > to 92444 92444 to access your policy status and other details like sum assured, premium amount due, etc.
5. Chatbot: IndiaFirst has a chatbot named IRIS. You can enter your query in the message box or select from the options available.