How to check Aditya Birla Sun Life Insurance Policy Status?

1. Log on to Aditya Birla Sun Life's official website.
2. Click on the login button located on the top right corner of the home page.
3. It will direct you to a new page where you will be required to enter your login credentials.
4. After successfully logging in, you can easily access your policy details and check your policy status.

For new users:

1. Visit Aditya Birla Sun Life's official website.
2. Click on the login option on the top right corner of the home page.
3. It will lead you to the login page. Click on 'Register' to sign up as a new user.
4. Enter your policy number, date of birth, preferred username, and other relevant details in the relevant fields of the registration page.
5. After registering successfully, you can access your policy status and other such details.

Alternative ways to check policy status

Apart from using the customer care portal, there are other methods offered by Aditya Birla Sun Life that you can use to check the details of your policy. Mentioned below are some alternative methods you can use:

1. Chatbot: Aditya Birla Sun Life Insurance's official website has a virtual assistant feature. You can enter your query in the text box or select from the options provided, the chatbot will assist you in the process.
2. Call: You can call the insurer on their toll-free number - 1800 270 7000. The phone lines are open from 9:00 a.m. to 9:00 p.m. for all 7 days of the week.
3. E-mail: You can mail your query to Aditya Birla Sun Life's email address to care.lifeinsurance@adityabirlacapital.com
4. SMS alert: You can get your policy details by sending an SMS to the insurer. Send "POLICYDETAILS" to 567679 to know your policy status. Mentioned below are the other services available through SMS alerts. Keyword format "ServicePPC" For premium paid certificate, "POLICYDETAILS", For details of policy status, premium amount and frequency, "RENEWAL" For due date of policy renewal and premium amount, "FUNDVALUE" Receive current Fund Value of your Policy, "ALLOCATION" For details about future premium allocation, "PANCARD" To update your PAN Card Details, "UPDATE" To update your Mobile Number and Email, "BSLINAV" For NAV of a specific fund, "BSLINAV" For NAV of a specific date.
5. Branch locator: Use the branch locator service to locate the nearest Aditya Birla Sun Life branch in your vicinity. You can visit the branch to check your policy status and avail other services.