• Future Generali Life Insurance Customer Care

     4.0 / 5.0   by 14 users
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    Plan Benefits

    Payment Options

    Policy Coverage

    Customer Service

    Established following a joint venture between the India-based Future Group and the Generali Group, a leading Italy-based insurance provider, Future Generali is among the topmost life insurance providers in India. Over the years, the company has not only showcased stellar performance but also strengthened its foundation. Currently, Future Generali caters to the insurance needs of more than 11 lakh customers in India and has established offices in over 80 locations in India. One of the primary driving factor in the company’s success lies in its efficient and dedicated customer care team which works tirelessly to ensure quick resolution of complaints, grievances, and queries.

    One of the things which distinguishes Future Generali from other insurers by a mile, is the attention the insurer pays to details, especially when it comes to customer care. Besides providing multiple channels to enable customers to contact then easily, Future Generali has also included a special Customer Service section, using which customers can themselves carry out various requests and actions such as making premium payment, carrying out self-service transactions, finding out about SMS services, knowing about Escalation procedures, making use of service tools, and much more.

    Future Generali Toll Free Numbers:

    Future Generali customers who have any issues regarding their life insurance policy or wish to enquire about any Future Generali life insurance product can simply call the company’s customer care helpline number to get in touch with a representative. The customer care number is 1800-102-2355.

    Future Generali Life Insurance Customer Care - Email ID

    Alternately, customers can also get in touch with the customer care department via email to get their complaints, grievances, issues, and queries resolved. The customer care can be reached at care@futuregenerali.in. Additionally, customers who wish to enquire or register a complaint/grievance regarding a group insurance policy, can send an email to group.quotes@futuregenerali.in.

    Future Generali Life Insurance Customer Care Chat:

    Customers who wish to get in touch with the insurer’s customer care department but are unable to do so via the helpline number or email ID, have another option open to them. Future Generali life insurance has also put in place an online chat facility where customers can chat with a customer care representative to register their complaint or query and get a response shortly. The online chat facility can be availed on the Future Generali website under the customer service section.

    Future Generali Life Insurance Registered Office Address:

    For those who wish to get in touch with the customer care department at the insurers registered/corporate office can do so by sending a mail. The address of the Future Generali registered office is:

    Future Generali India Life Insurance Co. Ltd.

    Indiabulls Finance Centre Tower 3,

    6th Floor Senapati Bapat Marg,

    Elphinstone (W) Mumbai, India - 400013

    Phone: +91-22-4097 6666

    Fax: +91-22-4097 6900

    Future Generali Life Insurance Customer Care Reviews

  • Page 1 of 1
    • Future Generali Life Life Insurance
      "Average Policy"
      0.5 3.0/5 "Satisfactory"
      I have a life insurance with Future Generali from last 1 year and it is a long term policy. I am happy with the coverage and returns of this insurance policy. I pay my premium once in a year through net banking. The tenure of this insurance policy is 12 years.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Apr 24, 2018
    • Future Generali Life Life Insurance
      "Good policy to hold"
      0.5 4.0/5 "Great!"
      I took accidental cover from Future Generali, they are providing all the benefits and the product is good. For normal accident also I can claim from them. Yearly I make the premium around Rs. 2900 for the tenure of one year. Total sum assured value of Rs. 15 lakhs. For disability they provides good coverage.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 21, 2018
    • Future Generali Life Life Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      For more than 6years I got the Life insurance policy with future general life insurance company.This policy has the tenure of 10years. I pay the premium of Rs,24000 every year. The plan benefits and the coverage is good with this policy and I am satisfied with it.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 30, 2017
    • Future Generali Life Life Insurance
      "Good insurance company"
      0.5 3.5/5 "Pretty good"
      I do have life insurance policy with the Future generali life insurance company. Coverage value is good one like its around 50 lakh Rupees and the premium is not at all the comparable one. Claim ratio is the way to choose the policy rather than he premium like Future generali do have a good claims ratio.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 22, 2017
    • Future Generali Life Life Insurance
      "Flexi Online Term Plan - most competitive term plan"
      0.5 5.0/5 "Blown Away!"
      It's just the perfect solution for my need &&the flexibility of tailor making the solution/ payout options at the most competitive pricing. The entire application process didn't take more than 5 minutes and my policy got issued within 5 days
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 28, 2016
    • Future Generali Life Life Insurance
      "Cheapest term insurance with fantastic income option"
      0.5 5.0/5 "Blown Away!"
      I think the monthly income protection option is very good. It works just like salary protection, if something were to happen to me , my family would get a income till my retirement age or 10 years whichever is higher. Ensuring that my family is always protected.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 27, 2016
    • Future Generali Life Life Insurance
      "Best one"
      0.5 4.5/5 "Excellent!"
      "Future Generali life insurance is good this would best suitable for monthly income. anyone who is looking out for a cheaper plan can go ahead with this. Its less than rs15 per day . Actually I was looking out for a term plan I was looking out for a 50laksh I found this policy very attractive. They took medical test and they took my id proof and others to process my request. "
      Was this review helpful? 2
      , dehradun
      Reviewed on Apr 15, 2016
    • Future Generali Life Life Insurance
      "Good"
      0.5 5.0/5 "Blown Away!"
      My life insurance is taken from future generali for the tenure of 15 year. The only for 10 years. After completing the maturity period will get the amount. Policy coverage offered is four lakhs . Accidental and natural death coverage is for five lakhs. Payment is done through online.
      Was this review helpful? 1
      , bangalore
      Reviewed on Apr 15, 2016
    • Future Generali Life Life Insurance
      "Very good "
      0.5 4.0/5 "Great!"
      They are collecting the annual premium for the Insurance.They have explained the plan benefits as well.I have taken a 15years plan with future generali.Its basically a life coverage plan and the options given for the payment is good with Future generali.
      Was this review helpful? 0
      , pune
      Reviewed on Apr 13, 2016
    • Future Generali Life Life Insurance
      "Beware of fradulants "
      0.5 1.0/5 "Really Bad"
      The service provided was not good with future generali related to the life Insurance.They have sell the product to the customer with the false commitment in the Insurance provided by them.It will be good if they stop providing false commitments
      Was this review helpful? 1
      , new delhi
      Reviewed on Apr 02, 2016
    • Future Generali Life Life Insurance
      "No reply for emails "
      0.5 0.5/5 "Unacceptable"
      I requested to convert my existing policy to Paid up policy as i would not be able to pay the premium due to money issue. I have paid the premium till 5 years and do not want this money to be lapsed ,hence requested to convert it to permanent paid up . As advised by your customer care executive sunny sharma i have send email as i cannot visit the branch manually . i have send many email but even after 6 days there was no response i have escalated to gro also still there was no response . Policy number :-00791301 'FutGen=475-486' .
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 21, 2016
    • Future Generali Life Life Insurance
      "Good Services"
      0.5 5.0/5 "Blown Away!"
      Future Generali is good in their services. I get email alerts for the payments. I have taken a cash back policy from them. The premium is of 10K. I can make my payments online or through cash. They have good benefits and a policy coverage. Overall I have not faced any hassles till date.
      Was this review helpful? 1
      , faridabad
      Reviewed on Mar 19, 2016
    • Future Generali Life Life Insurance
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have taken my life insurance with Future Generali. The services are good from them. They send me updates. The plan benefits are good. The policy coverage is good too. The tenure is for 30 years. It is a term policy. The premium is of 50K.
      Was this review helpful? 1
      , faridabad
      Reviewed on Mar 19, 2016
    • Future Generali Life Life Insurance
      "Not good.."
      0.5 2.0/5 "Expected more"
      No good experience as I registered for mobile and address change but nothing happened til now from the Future Generali life insurance company. No online options as for each and everything we have to go to the branch. They don't have good customer support as all the times they make customer to wait.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Mar 12, 2016
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