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DHFL Pramerica Life Insurance Customer Care

If you are a customer of DHFL Pramerica Life Insurance, you can reach out to the company through multiple channels. If you not yet a customer, you can reach out to the customer care for any information about a policy you wish to buy.
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Plan Benefits

Payment Options

Policy Coverage

Customer Service

DHFL Pramerica Life Insurance Company Limited offers a variety of plans under categories such as Protection Plans, Child Progress Plans, and Health Plans. If you need information on the products offered by the insurance provider, you can use the following channels to reach out to the customer care team at DHFL Pramerica Life Insurance.

DHFL Pramerica Life Insurance Toll Free Numbers:

You can contact the customer care centre at DHFL Pramerica Life Insurance on 1800 102 7070 (toll free number). On call assistance can be availed from Monday to Saturday between 9 a.m. to 9 p.m.

DHFL Pramerica Life Insurance Customer Care - Email Address

If you have concerns or queries relating to the plans offered by the insurer or have claim or premium related issues, you may drop an email at contactus@dhflpramerica.com.

DHFL Pramerica Life Insurance - Request A Call Back

You may give a missed call on 1800 102 7986 to get a call back from one of the customer care executives who will help you with your queries and product-related enquiries.

DHFL Pramerica Life Insurance Corporate Office Address:

DHFL Pramerica Life Insurance Company Ltd.,

4th Floor, Building No. 9 B,

Cyber City, DLF City Phase III,

Gurgaon-122002

DHFL Pramerica Life Insurance Branch Offices in Important Cities:

DHFL Pramerica Life Insurance Branch Offices in Mumbai:

Branch Address
Andheri East Unit Nos. 401 to 407, 4th Floor, Sterling Center, Andheri Kurla Road, Chakala, Andheri East, Mumbai - 400069 Tel: 022-49663737
Chembur Office No.501- 520, on 5th floor, Bezzola Complex C.H.S. Ltd., S. No. 237, C.S. No. 353, 352/2, 353/3, 353/4, Sion Trombay Road, Chembur Mumbai - 400071 Tel:022-49339200

DHFL Pramerica Life Insurance Branch Offices in Pune:

Branch Address
Pune 4th floor, Office No.406|07|08, Sourab Hall, Opp Jahangir Hospital, Tadiwala Road. Pune Station Pune - 411001 Tel: 020-41220047

DHFL Pramerica Life Insurance Branch Offices in Delhi NCR Region:

Branch Address

Connaught Place

Office No. 303 303A, Third Floor, Arunachal Building , 19, Barakhamba Road, New Delhi-110001

Tel: 011-43105380

Faridabad

2nd Floor, Sco-3, Sector-16, Faridabad - 121002, Haryana.

Tel: 0129-6900131

Gurgaon – 2nd Floor

2nd Floor, Building No.9b,Cyber City, Dlf City Phase-3, Gurgaon - 122002

Tel: 0124-4697000,59

Gurgaon - IFFCO

2nd Floor of (Shop cum Office bearing) SCO No. 386, Sector-29, IFFCO Chowk, Gurgaon - 122001

Tel: 0124-6590122

Gurgaon – 4th Floor

4th Floor, Building No.9b,Cyber City, Dlf City Phase-3, Gurgaon - 122002

Tel: 0124-4697000,59

Naraina

First Floor, C-190, Naraina Industrial Area Phase-I, New Delhi – 110028

Tel: 011-49081000

DHFL Pramerica Life Insurance Branch Offices in Ahmedabad:

Branch Address

Ahmadabad

102, 1st Floor, Shivalik 10, Opp Sbi Zonal Office Ambawadi - 380006

Tel: 079-40505148

DHFL Pramerica Life Insurance Branch Offices in Kolkata:

Branch Address

Kolkata EM- Bypass

Krishna building, Plot no . 697, Anandapur, opp. Manovikas kendra, near ruby hospital, Kolkata, West bengal- 700107.

Tel: 033-44057011

Kolkata - CBD

2nd Floor, Building Kankaria Mansion, Sector 7, Kyd Street, Kolkata &ndash 700016

Tel: 033-40701170

DHFL Pramerica Life Insurance Branch Offices in Bangalore:

Branch Address

Richmond Town

Ground Floor, SMR House, No.11, Convent Road Richmond Town, Bengaluru - 560025

Tel: 080-64540028

Indiranagar

Plot No.493, 2nd floor, Anjali Plaza,C.M.H Road, Indiranagar, Bengaluru - 560038

Tel:080-46721909

DHFL Pramerica Life Insurance Branch Offices in Hyderabad:

Branch Address

Secunderabad

Office No-314/A, Bhuvana Tower, Sarojini Devi Road, Secunderabad-500003

Phone:040-69000170

DHFL Pramerica Life Insurance Branch Offices in Chennai:

Branch Address

Nungambakkam

Second Floor, Rashmi Towers, 1 , Valluvarkottam High Road, Nungambakkam (Opp Harrison Hotel), Chennai - 600034

Tel:044-64501444

DHFL Pramerica Life Insurance Customer Care - SMS Alerts

Customers can request specific information through SMS and also perform a range of functions. Based on their needs, they can send the request code to 5607070 and get the relevant information within seconds. Here is how to use the SMS Alerts service:

  • To register mobile number through SMS, type MOBILE {Policy number} {Policy holder’s Date Of Birth (DDMMYYYY)} and send it to 5607070.

  • To register email address, Type EMAIL {9 digit policy number} {email address} and send to 5607070.

  • To get policy information such as Premium Amount or Due Date, type POLINFO {9 digit policy number} and send to 5607070

  • To know the Fund Value of your policy, type FUNDVAL {Policy number} and send to 5607070.

  • To get Unit Statement, type UNITST {9 digit policy number} and send it to 5607070.

  • To get Premium Certificate, type PRMCERT {9 digit policy number} and send it to 5607070

DHFL Pramerica Life Insurance Customer Care Reviews

Page 1 of 1
  • DHFL Pramerica Life Insurance
    "Best Policy"
    0.5 5.0/5 "Blown Away!"
    I have take life insurance from DHFL life insurance which has good returns , This coverage also covers accidental and critical illness coverage . I make the payment yearly through online This policy coverage is for life time had to renew yearly . I used to get income tax benefits. Their customer service explained well about the policy.
    Was this review helpful? 0
    , mumbai
    Reviewed on Aug 22, 2018
  • DHFL Pramerica Life Insurance
    "Good policy to use"
    0.5 5.0/5 "Blown Away!"
    I hold life insurance policy with DHFL PRAMERICA LIFE INSURANCE from last 4 years, this policy has to be renewed every year in order to continue. I pay a premium of Rs 35000 on annual basis through online and i am also convenient with the payment options which they are giving. The customer service and their response is good. I am also satisfied with the coverage and benefits of this policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 14, 2017
  • DHFL Pramerica Life Insurance
    "RAJESH SEHGAL"
    0.5 0.5/5 "Unacceptable"
    I have taken DHFL-Dhan Suraksha Plan with an anuual premium of Rs.30000. After paying premium for a tenure of 7 years (Rs.210,000) my surrender value is Rs.120,000/- only and there is also not a good return if I will pay for 15 years of policy. Its a big disappointment and fake commitment given by DHFL.
    Was this review helpful? 3
    , new delhi
    Reviewed on Jul 04, 2017
  • DHFL Pramerica Life Insurance
    "Nice"
    0.5 4.0/5 "Great!"
    I took the life insurance policy with the DHFL pramerica and the premium is around 26000 Rupees per annum and I got it as add-on while I got the loan. Services with them is good and I have not much concerned with them. Premium payment is good and its the single shot payment, also I have not experienced with them much till now.
    Was this review helpful? 0
    , lucknow
    Reviewed on Apr 15, 2017
  • DHFL Pramerica Life Insurance
    "Make it better"
    0.5 4.0/5 "Great!"
    I am having life insurance policy with the DHFL pramerica and the premium is around 1 lakh Rupees per annum and the tenure is around eighteen years of time and after that I will get around 18 lakh Rupees as the tenure for around ten years of time as payment period, also for the coverage of 50 lakh Rupees.
    Was this review helpful? 0
    , bangalore
    Reviewed on Apr 13, 2017
  • DHFL Pramerica Life Insurance
    "Good policy!"
    0.5 5.0/5 "Blown Away!"
    I have taken a term policy with DHFL Pramerica. Premium payment is getting deducted from my account on monthly basis through ECS manner. Before 6 months, I have started this policy and this is only for the risk factor. I am really satisfied in signing a policy with them.
    Was this review helpful? 1
    , pune
    Reviewed on Jun 04, 2016
  • DHFL Pramerica Life Insurance
    "good it is.."
    0.5 4.0/5 "Great!"
    As along with the home loan this life insurance been provided to me. I availed loan amount of 22 lakhs and the plan will give good benefits. At any time I can close the plan at DHFL Pramerica Life insurance and settle the amount for the loan. Premium is 20thousand per annum.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 30, 2016
  • DHFL Pramerica Life Insurance
    "DHFL Practicing Fraud insurace Policy "
    0.5 1.0/5 "Really Bad"
    Dear Sir, greeting for the day!! One of agents has told you will get Rs3,00,000 loan by doing the policy. So, i proceed to make policy and I received the policy bond also. I found the is was not give which was told to me. and my signature was duplicate. and I informed the customer care when they called me for confirmation. Then i was following with agent for the above & loan (reference number is PB1698DF) The lead was Preeti, Deepak, & they called from below numbers +91 9311738861;+91 9312612331;+91 9312625310; whats up no 9560778228. Till today no response.. This is not mistake of agent , But it is total mistake of DHFL who keep such agents for make money. If we ask you will tell IRDA rules. It is 100% mistake of DHFL ........DHFL Practicing Fraud insurace Policy
    Was this review helpful? 3
    , bangalore
    Reviewed on Jan 11, 2016
  • DHFL Pramerica Life Insurance
    "Great "
    0.5 4.0/5 "Great!"
    DHFL pramerica life insurance is the one which will have the tenure of 11 years of time. I am paying around 11000 Rupees as the premium per year of time and I been with them from the last three years of time. The services are quite good with them.
    Was this review helpful? 0
    , chandigarh
    Reviewed on Jan 11, 2016
  • DHFL Pramerica Life Insurance
    "Recommendable..."
    0.5 4.5/5 "Excellent!"
    I have taken life insurance from DHFL. It covers the over all housing cast. Other than no benefit. But my suggestion is, I recommend the people to go with DHFL. Policy coverage is for 10 lakhs. I used to make the premium amount which is 30k per annual.
    Was this review helpful? 1
    , mumbai
    Reviewed on Dec 19, 2015
  • DHFL Pramerica Life Insurance
    "Not Trustworthy"
    0.5 3.0/5 "Satisfactory"
    DHFL Pramerica life insurance has not informed me the right information on the plan benefits. To improve the sales. They have given me the wrong information. It is a life time policy. The tenure is for 15 years. The premium is paid on a half yearly basis. The payments can be done online.
    Was this review helpful? 0
    , ranchi
    Reviewed on Sep 30, 2015
  • DHFL Pramerica Life Insurance
    "Never recommend..."
    0.5 2.0/5 "Expected more"
    It is a traditional plan that offered along with my home loan. For 17 years of tenure I need to pay the premium and the maturity amount would be ten times of the premium amount. As this life insurance covers whole life and risk factors are also covered. I never recommend DHFL Pramerica life insurance.
    Was this review helpful? 0
    , ludhiana
    Reviewed on Sep 29, 2015
  • DHFL Pramerica Life Insurance
    "Excellent and Swift"
    0.5 5.0/5 "Blown Away!"
    The Bank Bazaar team helped me to select the right bank with lowest interest rates. Their Customer Service is so much brilliant and swift. Their website has taken care of everything and it is very help full to a common man. Thanks to Bank Bazaar that today I am having a house of my own.
    Was this review helpful? 0
    , kolkata
    Reviewed on Sep 13, 2015
  • DHFL Pramerica Life Insurance
    "Good Policy"
    0.5 5.0/5 "Blown Away!"
    I have taken my Life Insurance policy from DHFL PRAMERICA LIFE INSURANCE which is of twenty years. I just completed three years now, the major benefit on this policy is like gives an life coverage. After completion of 58 years I will be getting some benefits on this policy. Per year I am making my premium of 12k.
    Was this review helpful? 1
    , kolkata
    Reviewed on Sep 10, 2015
  • DHFL Pramerica Life Insurance
    "Not happy about services...."
    0.5 2.5/5 "Just OK"
    When I missed a payment there were lots of deductions and charges. I am just planning to withdraw the deposited amount on life insurance with DHFL Pramerica life insurance. I was informed that there would be no lockin period to close the plan but now they are saying that only they can give 50% of the invested amount. Branches are very less as they donâ??t have network in all the places.
    Was this review helpful? 1
    , bangalore
    Reviewed on Sep 07, 2015
  • DHFL Pramerica Life Insurance
    "Customer service has to be improved!!"
    0.5 3.0/5 "Satisfactory"
    The term policy taken from DHFL Life insurnace, the coverage is for 30 years. Incase of any issues my nominee will get a sum assured.The premium is paid every half yearly through online or the agent will come to collect the payment. The customer service is average is because when I submitted the cheque I still did not receive any receipts. The local team has to be improved.
    Was this review helpful? 0
    , thane
    Reviewed on Jul 14, 2015
  • DHFL Pramerica Life Insurance
    "Satisfied!!!"
    0.5 3.0/5 "Satisfactory"
    I have opted for annual premium and life insurance with DHFL Pramerica is good where they are providing death coverage. Coverage would be like of 75% but not very sure. DHFL is offering tax benefit. Employees should be in touch with the customer frequently because they are not contacting customers once the policy get opened.
    Was this review helpful? 2
    , mumbai
    Reviewed on Apr 17, 2015
  • DHFL Pramerica Life Insurance
    "Excellent customer service!!!!!!!!"
    0.5 5.0/5 "Blown Away!"
    DHFL PRAMERICA LIFE INSURANCE provided the insurance policies also. Initially I was unaware that they will provide insurances. However they do. Its an yearly premium policy where I will able to pay easily . Branch was near to my home so no hassle in payment . Overall they are good. The best part was they are providing quick response for all customers
    Was this review helpful? 8
    , bangalore
    Reviewed on Oct 02, 2014
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