Citibank UPI Registration & Features

Features and Benefits of Citibank UPI

Unified Payment Interface offers customers who use it many features and benefits. Some of them are as follows:

1. It allows customers to instantly transfer funds or request funds using their registered mobile number.
2. The service is available all round the clock and offers the beneficiary immediate confirmation.
3. All incoming requests can be authorized using the ATM pin of the Citi debit card.
4. Each transaction is compliant with regulatory guidelines as it based on 2-factor authentication.
5. Helpful in authorizing merchant payments.

How to Register for Citibank UPI?

When an individual is looking to carry out UPI fund transfer, the first criteria that needs to be followed is to register the Citibank account on the BHIM app and a Virtual Payment Address (VPA) for himself/herself. This can be done by following the steps mentioned below:

1. First, the customer needs to download the BHIM app.
2. Following that, the Citibank account is required to be registered on the BHIM app.
3. Next, the customer is required to create a Virtual Payment Address (VPA).

How to Transfer Money via UPI Using Citibank UPI App?

To transfer funds using UPI on the BHIM app, a Citibank customer needs to follow the steps mentioned below:

1. First, the BHIM UPI app needs to be downloaded by the customer.
2. Next, an application passcode is needed to be created for the BHIM app.
3. Following that verify the mobile number.
4. Next, set Citibank as the preferred bank.
5. Following that, choose the Citibank account linked to the registered mobile number and create the VPA.
6. Select the 'send' option for transferring to beneficiary using any of the options like Virtual Payment Address, Account Number/IFSC code or Aadhaar number
7. Next, fill in the relevant details and press 'Pay'.
8. Authorize the payment using the ATM PIN.
9. The payment will be credited into the beneficiary's account instantly with a confirmation message sent to the beneficiary.

How to Send Money Using “Scan & Pay” in Citibank UPI?

Customers can also send transfer funds to beneficiaries using the 'Scan and Pay' facility offered by Citibank. This can be done by following the steps mentioned below:

1. Open the QR code scanner by choosing 'Scan and Pay' option.
2. Scan the beneficiary's QR code.
3. After the app reads the details in QR code, the customer is redirected to the payments page
4. Enter the amount
5. Press 'Pay'
6. Enter the ATM PIN to authorize the payment.
7. Once the payment is successful a confirmation message is sent to the beneficiary.

How to Request Money from others Through Citibank UPI?

Customers who use the the UPI facility offered by Citibank enables them to request money from others as well. This can be done by making sure that the below mentioned steps are followed:

1. On the app, choose the request option to initiate collect request from others.
2. Enter the VPA of the beneficiary.
3. Next, enter the amount.
4. Press 'Submit'
5. On doing that, the payer would get a notification following which he/she can accept or reject the payment.

Citibank UPI Transfer Limits, Fee & Timings

Citibank offers seamless UPI transactions with competitive limits, zero fees for most use cases, and round-the-clock service. Here’s a detailed breakdown:

UPI Transfer Limits for Citibank

1. Per Transaction Limit: ₹1,00,000
2. Daily Limit: ₹1,00,000 (aggregate of all UPI transactions)
3. Newly Registered Users: For the first 24 hours, the per transaction limit is ₹5,000 as per NPCI guidelines.
4. Maximum Number of Transactions: Subject to daily and monthly usage policies set by the bank.

Note: Limits may vary based on your account type, transaction history, and RBI/Bank updates.

UPI Transaction Charges in Citibank

1. UPI Transfers (P2P & P2M): Free of cost
2. Charges for Reversal or Failed Transactions: No charges, unless due to user error.
3. Merchant Payments: Typically free for customers; charges, if any, are borne by the merchant.

Citibank UPI Timings

1. Service Availability: 24x7x365, including Sundays and bank holidays.
2. Transaction Time: Usually processed instantly, within seconds.
3. Downtime: In rare cases (e.g., NPCI maintenance), users may experience temporary delays.