Airtel Money Wallet Features

Airtel Money was started by Bharti Airtel. The Airtel Payments Bank is a public limited company which has its headquarters in New Delhi. Airtel Payments Bank is a subsidiary of Bharti Airtel.

Updated On - 13 Sep 2025
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Airtel Money vs Airtel Payments Bank

While Airtel Money and Airtel Payments Bank are related services, they serve different purposes.

  1. Airtel Money is a digital wallet service that allows users to store money digitally and make payments for recharges, bills, and more.
  2. Airtel Payments Bank is a full-fledged payments bank regulated by the RBI, offering savings accounts, UPI, online banking, interest on deposits, and debit cards.

Key Differences:

Feature

Airtel Money Wallet

Airtel Payments Bank

Type

Prepaid Wallet

Payments Bank

RBI Regulation

Yes

Yes

Interest on Balance

No

Yes (up to 2.5% p.a.)

Debit Card

No

Yes

UPI Support

Limited

Full UPI support

How to Register for Airtel Money Services

Follow these steps to register for Airtel Money:

  • Download the Airtel Thanks App from Google Play Store or Apple App Store.
  • Open the app and sign in using your Airtel number.
  • Tap on ‘Airtel Money Wallet’ or ‘Bank’ option.
  • Complete KYC verification (Aadhaar + PAN).
  • Add money to your wallet or link your savings account.

Airtel Payments Bank UPI

  1. Airtel Payments Bank has become India's first payment system to incorporate the UPI on its digital network.
  2. Airtel Payments Bank UPI allows immediate transfers of funds between two bank accounts.
  3. You need to create a Virtual Payment Address (VPA), and link the bank accounts to it through My Airtel App.
  4. You can personalize the VPA; for example- xyz@airtel or 9900000000@airtel.

Process to Set Up Airtel Payments Bank UPI

  1. Open the My Airtel App and sign in.
  2. Click on 'Payments Bank'
  3. Choose 'Airtel Payments Bank UPI'
  4. You will get an OTP from Airtel Payments Bank.
  5. Once the mobile number has been verified, you can generate your Airtel Payments Bank UPI virtual payment address (VPA) ID.
  6. Link your bank account to the UPI ID.

Airtel Money (Know Your Customer) KYC

  1. You need to give KYC information like your name, pin code, date of birth, and mobile number.
  2. The Complete KYC wallet has an expanded Rs.1 lakh cap.
  3. Airtel allows the free transfer of money from Airtel to Airtel numbers.

Features of Airtel Thanks App

  1. Manage your airtel services with just one app.
  2. Check the status of your account and also data balance.
  3. You can make prepaid recharge, and bill payments.
  4. Get 24x7 customer support.
  5. Get all banking needs and transfer money using BHIM UPI.
  6. Download and listen latest songs powered by Wynk Music.
  7. Enjoy TV and movies powered by Airtel Xstream.

Prepaid Recharge Process Via the Airtel Payments Bank Website

  1. Visit the website and login with your registered mobile number.
  2. Click on 'Prepaid'.
  3. Type in your mobile number.
  4. Choose the operator and submit the area/circle you reside.
  5. Enter the recharge amount.
  6. Click on 'proceed'.

Prepaid Recharge Process Via the Airtel Thanks App

  1. Open the Airtel Thanks App in your mobile and login to your account.
  2. Click on 'Recharge'.
  3. Choose 'Mobile Recharge'.
  4. Enter your mobile number.
  5. Click on 'Pay Now'.
  6. Choose the payment method.
  7. You will get an OTP on your mobile number.
  8. Enter the OTP.
  9. Make the payment.

Utility Bill Payment Through Airtel

  1. Log in to the My Airtel App
  2. Go to 'Payments Bank Section'.
  3. Click on 'Pay Bill' option.
  4. Choose the biller category for which you want to pay bills.
  5. Type in your account number
  6. Choose 'Pay Now.'
  7. Enter the bill amount
  8. Click on 'Confirm'
  9. Type in your MPIN and authenticate.
  10. Once the transaction has been completed you will get a message on your registered mobile number.

Airtel Money Customer Care Number

If you face any issues with Airtel Money or Airtel Payments Bank services, you can contact their support:

  1. Toll-Free Number: 400 (from Airtel number)
  2. Other Users: 8800688006
  3. Email: wecare@airtelbank.com
  4. WhatsApp: 8800688006

Customer service is available 24/7 for wallet, recharge, and UPI queries.

Airtel Money Charges and Limits

Understanding charges and limits helps you manage your Airtel Money usage better.

Wallet Transaction Limits:

  1. Monthly Load Limit: ₹10,000 (non-KYC); ₹1,00,000 (KYC done)
  2. Daily Wallet Usage: Up to ₹10,000 (non-KYC); higher for KYC
  3. Cash Withdrawal: Allowed only for Airtel Payments Bank account holders

Transaction Charges:

Service

Charges

Wallet to Bank Transfer

Free for KYC users (limits apply)

Utility Payments

Free

Prepaid/Postpaid Recharge

Free

IMPS/UPI

Free

Always refer to the official Airtel Payments Bank site for latest fee updates.

Features and Benefits of Airtel Money

No bank account is required

  1. You do not have to need a bank account to use the Airtel Money App.
  2. With Airtel Money, you do not need to maintain a minimum balance.

Quick payment process

  1. The payment process is simple.
  2. You need to know the Airtel Money number of a restaurant, hotel, grocery shop, coffee shop to make payment.
  3. You can make payments no matter where you are.

Airtel Money does not need internet connection

  1. The Airtel Money works on USSD technology.
  2. With the technology, you can communicate with the service provider's computer without the internet.
  3. You have to dial *400# to use the app.
  4. Your phone should support the USSD service.

Get deals and offers with Airtel Money

  1. You can get deals and offers with the app.
  2. Airtel Money has tie-ups with Flipkart, Amazon, Snapdeal, and Myntra.
  3. You can get cashback services and discounts.

Non-usage and deactivation

  1. If you do not use the Airtel Money App for more than six months, your account will be deactivated.

Safe and secure

  1. Payments made via Airtel Money are safe and secure.
  2. You only need an mPIN to carry out a transaction.
  3. You will get an ID for each of the transaction.

Features of Airtel Money

  1. After you download the app, you need to register with your email id.
  2. The app will not ask you to maintain a minimum balance.
  3. Airtel will charge Rs.15 as a loading fee if you load money through an agent.
  4. There is no charge when you load your money online.

Types of Airtel Money Accounts

Express Account

  1. This account offers a maximum balance of Rs.20,000.
  2. You can use up to Rs.20,000 every month.
  3. You will be assigned the account when you sign up for Airtel Money.

Power Account

  1. The Power Account gives give you a maximum balance of Rs.1 lakh.
  2. You can use up to Rs.50,000 every day.

How to Add Money on Airtel Wallet?

  1. Go to the 'Airtel Payment' page/'Airtel App'
  2. Click on 'Add Money'
  3. Login with your mobile number and mPIN.
  4. Select 'Login Securely'
  5. Choose 'Add Money'
  6. Enter amount you want to add.
  7. Choose a payment option - debit card, credit card and net banking.
  8. Type in details of the selected payment method.
  9. You will get an OTP on your mobile number
  10. Enter the OTP.
  11. 'Processing Your Request' will come up on the screen.
  12. After the process is done, you will get the transaction details on your mobile number.

Process to Open an Airtel Payments Bank Account

  1. Visit the airtel.in site and select 'Register'.
  2. Enter your mobile number.
  3. Choose any proof of identity.
  4. Choose 'Next'.
  5. Create your mPIN.
  6. Once you create the mPIN, you will get an OTP on the registered mobile number.
  7. Enter the OTP and choose 'Register'.

Airtel Thanks App Airtel Thanks is a new version of My Airtel App. Airtel Thanks offers customers bill payments, online recharge, and other services. You can use Airtel Thanks app for updating your account and also your data balance in real-time.

Airtel Payments Bank Saving Account

  1. Convenient access at over 5 lakh banking points in India.
  2. Affordable annual interest rate of 2.5%.
  3. Free personal accident compensation coverage of Rs.1 lakh.
  4. No minimum balance required.
  5. Virtual debit card paperless process.

Process to Pay an Online Postpaid Bill Via the Website

  1. Visit the website of Airtel Payments Bank.
  2. Log in by using your credentials.
  3. Go to 'Postpaid'.
  4. Type in your Airtel mobile number.
  5. Select your mobile operator.
  6. Enter your payment amount.
  7. Choose your payment method.
  8. Enter the OTP will be generated on your mobile number.
  9. Enter the OTP on the required field.

Process to Make an Online Postpaid Bill Payment Via Airtel Thanks App

  1. Open the Airtel Thanks App.
  2. Click on 'Pay Bills'.
  3. Tap on 'Postpaid / Datacard' option.
  4. Type in your mobile number.
  5. Enter the amount you need to pay.
  6. Choose your mode of payment.
  7. Enter the OTP that will be sent to your mobile number.
  8. Complete the payment.

FAQs on Airtel Money

  • What can I do with Airtel Money?

    Customers who have an Airtel Payments Bank account can do a variety of things with it, including deposit and withdraw money, transfer money to other Airtel Payments Bank Accounts and other bank accounts, recharge their cell and DTH, pay bills, book tickets, pay for goods online, and much more. 

  • Is Airtel Money safe?

    Even if you misplace your phone, Airtel Money services remain secure. Your PIN and the greatest level of security are used to protect all of your transactions. 

  • Can I use Airtel Money to transfer money to my bank account?

    Yes, you can use Airtel Money to transfer money to your bank accounts. 

  • Can I use Airtel Money to withdraw money from ATM?

    Yes, you can use Airtel Money to withdraw money from ATM. 

  • What is the maximum cash deposit done through Airtel Money?

    The maximum cash deposit done through Airtel Money is Rs.1,00,000. 

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