A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Dhanalakshmi Bank Home Loan Customer Care

    Toll-Free Number 04876613000

    Dhanlaxmi Bank Customer Care IVR Manual

    1. Call 04876613000. The entire process when to call the customer care number is listed below:
    2. You will hear ‘Welcome to Dhanlaxmi bank phone banking’ once the call is connected.
    3. Next, you need to press 1 for English, 2 for Hindi, 3 for Malayalam or Telegu, and 4 for Tamil
    4. Once you opt for the language, the following options will be provided
      • To report a loss of card, press 1
      • If you are an existing customer, press 2
      • If you a new customer, press 3
    5. Once you select the appropriate number, your call will be forwarded to a customer care executive

    Other Ways to Contact Dhanlaxmi Bank Officials

    SMS Banking

    Give a missed call to the following numbers for the following services: 

    • +91-80-67747700: SMS with account balance
    • +91-80-67747711: Previous 3 months account E-statement sent to your registered email address
    • +91-80-67747733: One day's account E-statement sent to your registered email address
    • +91-88-93553553: Enable or disable bank debit card 
    Email customercare@dhanbank.co.in
    Online form to send queries and grievance For Queries & grievances
    Write to us at
    • Deputy General Manager, Dhanlaxmi Bank Limited, Dhanlaxmi Buildings, Naickanal, Swaraj Road, Thrissur – 680001
    • Manikandan P, Chief General Manager, Dhanlaxmi Bank Limited, Corporate Office, Naickanal, Thrissur, Kerala – 680001
    For queries/grievances
    • Dhanlaxmi Bank Limited, Dhanalakshmi Buildings, Naickanal, Thrissur, 680001
    • Dhanlaxmi Bank Limited, Thrimalai House, Ground Floor, Near Sion Hill Fort, Road No.29, Sion (E), Mumbai

    Points to remember

    Some important points that you need to know when it comes to contacting Dhanlaxmi customer care centre:

    • Phone banking services are available 24x7
    • No registration is required to avail phone banking services
    • For information regarding home loan, you can simply send a SMS to 5676751 with the message, ‘HL’

    Redressal of Complaints and Grievance System

    For redressal of customer complaints, you can call the customer care number 1800 425 1747 or write to customercare@dhanbank.co.in

    In case the response to the complaint falls short of expectation, you can send an email to - customer.complaint@dhanbank.co.in

    If you want to send any communication, you can call 0487 – 6617000 or send it to the address mentioned below: Mr. Manikandan P, Chief General Manager, Dhanlaxmi Bank Limited, PB No. 9, Dhanlakshmi Buildings, Corporate Office, Naickanal, Thrissur, Kerala 680001

      

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