How to Check PNB Metlife Policy Status?

Existing Customers

You will have to follow the steps given below if you are an existing customer and wish to check the status of your policy:

1. The policyholders will be able to find the option for the customer login on the home page of the website.
2. Click on the Customer login and enter your login ID and password. Once you have entered the information, proceed with the ‘Submit’ option.
3. You will be able to see all the information about the policy on the screen. The details you will be able to see are the PNB MetLife premium payment information, policy status, and others.

During the process of entering the login credentials, there might be chances that you may enter incorrect password or login ID or you may forget your login credentials. The insurer offers its customers the opportunity to reset the login ID or password or both easily by following a few easy steps.

Customers Forgets Login ID

1. If the policyholder forgets login ID, then you have to click on the ‘Forgot Login ID’ on the page.

1. You will be redirected to a new page where you need to enter customer ID, email address, and phone number. The insurer will send the new login ID and additional details to the registered email ID of the policyholder.

1. Next, policyholders can enter the new login ID and then reset their password. Once done, they have to login again using their new credentials to check their policy status.

Customer Forgets Login Password

1.  If you are not able to remember your login password, then they need to click on the ’Forgot Password’ option.

1. Next, you have to enter your Username and registered email ID.

1. The system will ask you a security question and request you to enter the security answer.

1. Next, click on the ‘Submit’ button.

1. If you have entered the correct information, then you will receive a reset password link on your registered email ID.

New Customers

The process to create your credentials if you are a new customer is extremely simple. Below are the steps that you will have to follow:

1. If you are a new user, you need to register on the PNB MetLife website. You have to click on the ‘User Registration’.
2. You will be asked to enter your username and customer ID. After this, you need to enter your policy number and other details such as mobile number, date of birth, and email ID.
3. Next, you have to provide a security question as well as a security answer.
4. Once all the above-mentioned procedures are followed, you will be registered.
5. You will now be able to login with your newly created login ID and password and check the policy status by entering your policy number.

How to Check the PNB MetLife Policy Status Online?

The following are the steps to check the PNB MetLife policy status online:

1. Visit the official PNB Website .

1.  Enter your application number and date of birth.

1.  Click on’ Track’ button to check your PNB MetLife Policy Status online.

How to Check the PNB MetLife Policy Status Offline?

The policyholders who are not able to access the details after following all the steps that are mentioned above or want to opt for manual help with the PNB MetLife insurance advisors, you have to visit your nearest PNB MetLife branch. You also have to carry the policy documents and your ID proof. The branch executives will help you in tracking the policy status.

Other Methods to Check the Policy Status

The following are the other ways to check the policy status:

By Email

The policyholder of PNB MetLife can receive the policy related details by sending an email to indiaservice@pnbmetlife.co.in along with their policy number. They will receive a reply to that email with the PNB MetLife policy status.

Call or SMS

The customers can contact PNB MetLife Customer Care at 1800-425-6969 to receive their policy details. They have to enter their policy number as well as other details to the customer support executives. Once your details are verified, the policyholder will receive his or her policy status.

The PNB MetLife policyholder can also receive policy status by sending an SMS as ‘SMS MET HELP’ and send it to the 5607071. The insurance representative will call the policyholders back and provide them with policy related details and status.

There can be instances when you may not remember your customer id or password. You don't have to worry as the process to retrieve your customer ID or password is extremely simple.