How To Check Star Union Dai-Ichi Life Insurance Status

Star Union Dai-ichi Life Insurance is a leading life insurance company in India that was formed in a partnership between Union Bank of India, Bank of India, and Dai-ichi Life. The insurer offers a range of individual and group life insurance solutions to cater to the needs of its customers. The insurer also offers a number of channels through which existing policyholders can keep a track of their policies.  

If you own a life insurance policy from Star Union Dai-ichi, here are a few methods through which you can check the status of your policy:

Through the website

Customers of Star Union Dai-ichi Life Insurance can check their policy status by logging into the insurer’s official website. The steps to do so are as follows:

  1. Visit the official website of the insurer (www.sudlife.in).
  1.  Click on ‘Member’s Login
  1. Click on the ‘Customers’ option
  1. Enter the user ID, password and Captcha and then click on 'Login’
  1. Click on ‘New User’ option, if you are a new user
  1. Enter your client ID, policy number, mobile number, email ID, and date of birth
  1. Click on ‘Submit’ to create the account
  1. You can check the policy status once you have logged in

Through customer service channels

Policyholders can also track the status of their life insurance policies by contacting the insurer’s customer service team. You can get in touch with the insurer’s customer service department through the following channels:

  1. Toll-free number: Customers can enquire about the status of their policies by calling the toll-free number (1800 266 8833). The customer service team can be reached through this number from Monday to Saturday between 8:00 a.m. and 8:00 p.m.
  1.  Email ID: Policyholders can send an email to customercare@sudlife.in if they have any queries regarding the status of their policies. When you send an email to the insurer’s customer service team, make sure to mention your policy number along with your query.

Through a branch office

Policyholders can also visit a branch office to enquire about the status of their life insurance policy. A list of all branch offices of Star Union Dai-ichi Life is available on the insurer’s website. To locate the nearest office of the insurer through its official website, you will need to do as follows:

  1. Visit the official website of Star Union Dai-ichi Life Insurance (www.sudlife.in).
  1. Click on ‘Contact Us’, which you will find on the top-right corner of the homepage.
  1. As you scroll down the webpage that you are redirected to, you will see the address and contact details of the insurer’s corporate/head office, regional offices, and branch offices.
  1. You can choose to either directly visit the nearest branch office or contact the branch office via the contact number specified on the website.

Customers of Star Union Dai-ichi Life Insurance can contact the insurer to enquire about their policy details or policy status via any of the above-mentioned channels. It is highly recommended that you check the status of your policy often so as to keep a track of the maturity date of the policy, bonus-related information, upcoming premium payment dates, the tenure of the policy, etc.

FAQs on Star Union Dai-Ichi Life Insurance Status

  • What are the payment modes for Star Union Dai-ichi Life insurance policies?

    SUD Life Insurance policies offer various payment modes to their customers, such as Net-Banking Facility, cheque, Auto-debit Facility, Credit Card, and Debit Card.

  • Can I cancel my insurance plan if I am not satisfied with the terms and conditions of the plan?

    Yes, you can cancel your insurance plan during the free-look period, if you are not satisfied with the terms and conditions of the plan.

  • Can I delete or add riders with Star Union Dai-ichi Life Insurance plans?

    Yes, you can delete or add riders with your Start Union Dai-Ichi Life insurance policy as per your requirement, which is allowable during the policy anniversary date.

  • How will I receive my claim amount from the Star Union Dai-ichi Life Insurance plan?

    SUD Life Insurance company pays the claim amount to their customers through electronic mode of payment systems.

  • How can I check the policy status of the Star Union Dai-ichi Life Insurance Plan?

    To check the policy status of the Star Union Dai-Ichi Life Insurance plan, visit the official website and log into their account using your ID and password. You can also reach out to their customer care service or visit the nearest branch.

  • How can I track the performance of the policy funds in the case of unit-linked insurance plans?

    To track the performance of policy funds in the case of unit-linked insurance plans, you need to visit the official website of the SUD Life Insurance company.

  • How many riders can I choose under Star Union Dai-ichi Life Insurance plans?

    Under the chosen insurance coverage, you can choose the preferred rider options for your SUD Life Insurance plan by paying additional premium.

  • Can I take a loan against the Star Union Dai-ichi Life Insurance plan?

    Yes, you can take loan against the Star Union Dai-ichi Life Insurance plan to fulfil the financial needs provided the policy is in force, all the premiums are cleared, and the policy has completed the predetermined period.

  • Which premium paying frequencies are allowed under Star Union Dai-ichi Life Insurance Plans?

    Multiple premium frequencies are allowed under Star Union Dai-Ichi Life Insurance, such as Yearly, Half-yearly, Quarterly, Monthly, and Single Premium. The premium paying frequency can be selected by the customer as per their convenience depending on their financial condition.

  • How can I revive my policy which has lapsed?

    You can revive the lapsed policy by clearing all the unpaid premium along with late fees, if applicable. You also need to submit documents to revive the policy depending on the insurance company.

  • Can I pay SUD life insurance premium online?

    Yes, you can pay the SUD life insurance premium online by visiting the official website and selecting the preferred payment mode. Electronic Clearing Service (ECS) or Standing Instructions (SI) can be used to set up automatic premium deductions from your bank account.

  • How can I reach out to the customer care service of SUD life insurance?

    You can reach out the customer care helpline for insurance related inquires through the official website of SUD life insurance. You can also visit the nearest branch of SUD Life Insurance office to enquire about the life insurance plans or other information.

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