How to Check Canara HSBC OBC Life Insurance Status
Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited was formed in 2008 following a joint venture, with Canara Bank having a 51% share in the company, HSBC Life Insurance and Holdings Limited having a 26% share, and Oriental Bank of Commerce having a 23% share in the company.
Since their inception, Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited has over 115 million customers and over 10,000 branches spread across India. Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited offers its customers with a plethora of life insurance products, ranging from traditional life insurance to ULIP (Unit Linked Insurance Plans), group plans, critical illness life insurance coverage, term plans, and online life insurance plans.
Applicants who have recently renewed their life insurance policy or existing life insurance policy holders who wish to check the current status of their life insurance policy can do so by contacting their insurer's customer care unit via the toll free number, email ID, customer care number or by using the SMS facility or the call back service. They may also write to their insurer's head office.
Steps to check the Canara HSBC Oriental Bank of Commerce Life Insurance policy status
Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited customers can use the following ways to check their policy status:
- Via the toll-free number: 1800-103-0003
- Via the SMS facility: Using their registered mobile number, customers can SMS the customer care centre of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited to know their policy details. The SMS has to be sent to 09779030003 in the format listed in the table below:
Type of request | SMS format |
To register the mobile number or view the status of the policy | SMS REGISTER <space> <10-digit Client ID> <space> <DOB in DDMMYYYY format > |
To know the fund value of the policy | SMS FUNDVALUE <space> < 10-digit policy number > |
To check the fund details | SMS FUNDDETAILS <space> < 10-digit policy number > |
To check the net asset value (NAV) of the fund | SMS NAV |
To know the premium payment modes | SMS METHODS |
To get a call back from the customer care unit of the insurer | SMS CALLBACK |
To make or resolve a query or register feedback | SMS QUERY <space> <message> |
To know more of the plans offered by the insurer | SMS ASQ |
To register one's email ID | SMS REG <space> <your email id> |
Via the Callback Facility:
To know the status of the policy via the call back facility, customers have to follow the steps mentioned below:
Step 1: Visit the website of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited and click on 'contact us'.
Step 2: From the drop-down menu, choose 'get a call back'.
Step 3: The page will be redirected, and the customer has to enter his/her name, email ID, and mobile number, type in the request, enter the captcha code, agree to the terms and conditions, and click on 'submit'.
Step 4: Once this is done, the customer care unit of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited will call back to resolve your query.
If the customer wishes to write directly to the head office or registered office of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited, he/she will have to send the mail to either of the addresses given below:
Head Office:
Canara HSBC OBC Life Insurance Company Ltd, 2nd Floor, Orchid Business Park, Sector - 48, Sohna Road, Gurugram - 122018, Haryana, India
Registered Office:
Unit No.208, 2nd Floor, Kanchenjunga Building, 18 Barakhamba Road, New Delhi - 110001, India
Via Email:
For resident Indians: customerservice@canarahsbclife.in
For Non-resident Indians: customercare.NRI@Canarahsbclife.in
If the customer resides in the country and would like to know the status of the policy or register a complaint, they can call the customer care units between 8.00 am and 8.00 pm from Monday to Friday and from 8.00 am to 6.00 pm on Saturday. The same time schedule is applicable for the customer who wishes to call customer care units of Canara bank of commerce life insurance company Limited from overseas.
If you're looking for life insurance, know the status of your policy, or want to file a complaint, you can also go to the website and find the nearest branch of Canara bank of commerce life insurance company Limited. Once you find the branch, you can get in touch with that branch to find out more about your policy or its status.
FAQ's on How to Check Canara HSBC OBC Life Insurance Status
- How can I check my Canara HSBC Life Insurance policy status online?
You can check your Canara HSBC Life Insurance policy status online by logging into the customer portal on the official website. Use your registered email ID or mobile number and password to access policy details like premium due date, bonus, loan eligibility, and more.
- Can I check policy status using my Canara HSBC policy number?
Yes, you can check your Canara HSBC Life Insurance policy status using your policy number. Simply enter the policy number on the online policy status page or provide it when calling customer service for instant updates.
- Is it possible to track my policy application with Canara HSBC Life Insurance?
Yes, Canara HSBC allows customers to track the status of their policy application. Visit the official website, navigate to the “Track Application” section, and enter your application number or registered mobile number to view real-time updates.
- What should I do if I forgot my login credentials for Canara HSBC customer portal?
If you've forgotten your login ID or password, go to the Canara HSBC customer login page and click on “Forgot Password” or “Forgot User ID.” Follow the instructions to reset your credentials using your registered email or mobile number.
- Can I receive policy status updates through SMS or email from Canara HSBC?
Yes, Canara HSBC provides policy updates via SMS and email. Ensure your contact details are updated in the insurer's records to receive timely notifications about premium due dates, policy status, and renewal reminders.
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