How to check Tata AIA life insurance policy status?
To check the status of your Tata AIA Life Insurance policy, you can use the Policy Tracker on their official website. Alternatively, you can log in to the Tata AIA Customer Portal to view your policy details and make premium payments.
Tata AIA Life Insurance Company is a joint venture between Tata Sons Ltd. and AIA Group Ltd. The company is one of the most well-known insurance providers in the country and caters to the various needs of its customers with its diverse product line-up.
Tata AIA offers various kinds of insurance policies which include protection plans, child plans, retirement plans, savings plans, etc. The company has an online portal that allows customers and policyholders to obtain information about the policies in a simple and convenient manner.
Checking Tata AIA Life insurance policy status
Tata AIA's comprehensive customer portal allows customers to check the status of their policy with just a few clicks from the comfort of their homes. With the hassle-free e-services portal, policyholders can even make changes to the policy details with ease.
Mentioned below are the steps you should follow to check your policy status:
For registered users:
- Visit Tata AIA's official website.
- Click on the 'Login' option on the top right corner of the home page.
- Select 'Login as customer' from the drop-down menu.
- You will be directed to the login portal where you will be required to enter your login ID and password.
- Click on 'Submit' to sign in to the portal.
- You can choose to go to a service page directly by choosing the suitable option from the drop-down menu before clicking on 'Submit'.
For new users:
- Log on to Tata AIA's official website.
- Click on the 'Login' tab located on the top right corner of the page.
- Select 'Login as customer' from the drop-down menu that appears.
- It will lead you to the login portal. Click on 'New user' to register.
- A new page will open where you will have to enter your policy number and captcha.
- After entering the details you may have to enter personal information like email ID, phone number, date of birth, etc.
- After registering successfully, you can use the new credentials to log in to the portal and access your policy details.
Alternative methods of checking policy status
Apart from the customer service portal, Tata AIA offers numerous other methods that policyholders can use to check the status of their policies. Mentioned below are some of the alternative ways of accessing policy details:
- Call: You can reach the insurer by calling 1860-266-9966. Tata AIA's customer helpline is open from Monday to Saturday between 9:00 a.m. and 9:00 p.m.
- Email: You can also reach Tata AIA by sending your queries to life.complaints@tataaia.com. Make sure that you mention your policy number when sending the mail.
- WhatsApp: You can send your query on WhatsApp by sending a message to 7045118888. This service is available from Monday to Saturday between 9:00 a.m. and 9:00 p.m.
- SMS: Tata AIA offers SMS services where you can access details of your policy by sending the service code to 5676799 in a predefined format.
SMS format | Service |
REGPolicy numberDate of birth in DDMMYYYY formatSum assured | To register mobile number |
NAVpolicy number | To receive NAV and fund value |
POLpolicy number | To receive policy information |
EMAILpolicy numberemail address | For updating email address |
PCTpolicy numberemail addressfinancial year (yyyy-yyyy format) | For receiving premium certificate |
RPRpolicy numberemail address | To receive renewal premium receipt |
USTpolicy numberemail address | To receive unit statement |
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