How to check Max Life policy status?

Max life insurance one of the most well-known insurance providers in the country. The company offers a multitude of insurance products for their large base of customers. Term insurance plans, ULIP plans, retirement plans, income and savings plans, etc., are some of the different categories of policies Max Life offers.

The company boasts of a user-friendly website where policyholders can access details pertaining to their products. The website also has a customer service portal that allows customers to pay their premiums online, view their policy details,track their application, download the premium receipt and so on.

Check policy status online

Follow the steps mentioned below to check your Max Life insurance policy status online:

  • Log on to Max Life’s official website.
  • Click on the ‘Customer Service’ tab located on the top right corner of the home page.
  • A drop-down menu will appear with options like ‘Pay Premium’, ‘Track Application’, ‘Change Nominee’, ‘Update Personal Details’, etc. Click on ‘View Policy Details’.
  • It will lead you to a separate page where you will have to enter your policy number or phone number along with your date of birth.
  • Click on the ‘Submit’ button to view your policy status.
  • Other methods to check policy details

    Apart from Max Life’s website, you can use any of the following methods to obtain details about your policy:

    • By call: You can check your policy details by calling Max Life’s helpline at 18601205577 from Monday to Saturday between 9:00 a.m. to 6:00 p.m.
    • By email: You can send your queries by mailing Max Life at By SMS: You can send an SMS to Max Life to get details about your policy. To file a query, you have to send a specified short code relevant to the query to 5616188. By visiting Max Life’s branch: You can use the branch locator facility available on the insurer’s website to find the nearest Max office in your vicinity. After finding a branch, you can physically visit them to check your policy status.

    Max Life SMS service

    Max Life allows you send a text message to receive details about your policy. Mentioned below are the codes you will have to send to 5616188 or 9871010012:

    Short code Details
    PR Duplicate of premium receipt
    Status Policy status
    LAP Last amount paid
    Due date Policy due date
    FV Fund Value
    US Unit statement
    CS Premium paid certificate

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