How to Check Zurich Kotak General Insurance Policy Status

If You Are a New Customer to Zurich Kotak General Insurance Life Insurance 

1. Visit the official website of Kotak Life Insurance. 

1. Scroll down below to find ‘How do I’ section. You will find a host of options which will tell you how to take care of the various aspects of your policy. 

Manage my Policy

The following are the steps to login for new customer through ‘Manage my policy’: 

1. Click on ‘New Customer’, and under the ‘How do I’ section 

1. Click on ‘Manage my Policy’ 

1. Click on ‘Login’, you will be directed to a separate page. 

1. Click on ‘Individual customer’, you will be directed to a page where you will be required to enter your login credentials to enter the portal. 

1. Click on 'New User'.
2. Enter the details of your policy such as the policy number, client id, date of birth, and the date on which the policy commenced.     

1. Verify the number given below for security purposes 

1. Click on the box which states that you agree to the terms and conditions. 

1. Click on ‘Submit’. 

1. You will be asked to create a profile after which you can use those credentials to enter the login portal. 

If You Are a Group Insurance Customer 

The following are the steps to login for new customer through ‘Group Insurance Customer’: 

1. Under the ‘How do I’ section 

1. Click on ‘Manage my Policy’ 

1. Click on ‘Login’, you will be directed to a separate page. 

1. Click on Group customer. 

1. You will be directed to a new page, click on ‘New User Sign Up’ here. 

1. Click on either Company Representative for Group Life Insurance Policy or Superannuation Member of Group Insurance Policy, whichever you represent. 

1. Fill in the details and verify the mobile number to ensure the safety of the account details. 

1. Tick the boxes to agree with the terms and conditions. 

1. You will have to create a user id and password which you can use later to enter the portal. 

If You Are an Existing Customer of Zurich Kotak General Insurance 

The following are the steps to login to the official portal of Zurich Kotak General Insurance for existing customer: 

1. Visit the official website of Zurich Kotak General Insurance. 

1. Scroll down below to find ‘How do I’ section. 

1. You will find a host of options which will tell you how to take care of the various aspects of your policy. 

Manage my policy 

The following are the login steps through ‘Manage my policy’ for existing customer: 

1. Click on ‘Existing Customer' and under the ‘How do I’ section 

1. Click on ‘Manage my Policy’. 
2. You will be directed to a separate page. 

1. Click on ‘Login Now’ 

1. You will be directed to a separate page. 

1.  If you are an individual customer, click on it. A separate page will open. Enter your login credentials and you can enter the portal. 

1. If you are a group customer, click on it. A separate page will open. Enter your login credentials and you can then enter the portal. 

Alternative ways to log in to Kotak Life Insurance 

One of the simplest ways to login to your portal is to login directly. Once you visit the official website of the insurance company, you will find a login option on the right-hand side of the page. Click on it and you will be redirected to a separate page which will ask you whether you are an individual customer or group customer. Click on it, and you will be directed to another page. Enter the portal via the login credentials. 

If you forget username or password 

Below are the steps that you will have to follow if you forget your login password. 

1. Either by click on ‘Manage Policy’ or on ‘Login’ icon, click on ‘Login Now’ option 

1. Click on relevant option depending on whether you are individual customer or group customer 

1. After redirected to sperate page, click on ‘Forgot Password’ option 

1. Enter your email id. 

1. You will have to click on a link sent to your registered email id. 

1. You will be directed to a page where you can set your new password. 

Below are the steps that you will have to follow if you forget your login username. 

1. Either by click on ‘Manage Policy’ or on ‘Login’ icon, click on ‘Login Now’ option 

1. Click on relevant option depending on whether you are individual customer or group customer 

1. After redirected to sperate page, click on ‘Forgot Username’ option 

1. Enter policy number and date of birth on the separate page 

1. Click on ‘Submit’ 

1. User ID will send to registered number and email ID through which you can log into the portal 

How to Check Zurich Kotak General Insurance Policy Status Offline? 

The following are the steps to check the Zurich Kotak General Insurance Policy Status Offline: 

1. You can directly call on the number 1800 209 8800 in case of any policy-related queries. 

1. You can also use the ‘get a Call’ option available on the official website. 

1. Enter the details on the separate page redirected to: 

1.  Name 

1. Mobile number 

1. City 

1. Click on ‘I am not a robot’ 

1. Even if you are a registered under National Do Not Call Registry (NDNC), tick the box to confirm that you permit to be contacted 

1. You will receive a call from the agent 

1. Click on ‘Lets Chat’ option on the official website and click either ‘Yes’ or ‘No’ as per the relevancy to the question of whether you are an existing customer 

1. Enter the following details, such as: 

o   Name 

o   Mobile number 

o   Date of birth 

o   Email ID 

1. Click on ‘Lets’ Chat’ option and click on either ‘Yes’ or ‘No’ as per the relevancy to the question of whether you are an existing customer. 

1.   Enter the following details, such as: 

o    Name 

o   Mobile number 

o   Date of birth 

o   Email id 

1. Click on ‘Get Started’ and start chatting with the executive regarding policy-related queries 

1. You can also visit the nearest branch of Zurich Kotak General Insurance to check policy status offline 

Note: Visit the official website to locate the nearest branch and get the address of the branch office of Zurich Kotak General Insurance Company Limited. 

Alternative Ways to Check Zurich Kotak General Insurance Policy Status 

The following are the alternative ways to check Zurich Kotak General Insurance policy status: 

Calls: 

Here are the details regarding checking Zurich Kotak General Insurance policy status through call: 

1. Visit the official website and get the toll-free customer care number of Zurich Kotak General Insurance 

1. Customers can reach out anytime between 8 a.m. to 10 p.m. 

1.  Policyholder can call the toll-free number (1800 209 8800) for free 

Note: The contact numbers are separate for different states and cities in the country. 

SMS service 

You can also avail yourself of the SMS service in order to get your various policy-related queries clarified. All you have to do is send a message in a predetermined format to 5676788. Below is the list of SMS services that you can avail for yourself: 

Hence, these are some of the methods that can help you manage your policy as per your convenience. The processes mentioned above are extremely simple to follow and also very hassle-free in nature. You also get to save a lot of time, as you only need a secured internet connection and a smartphone or a laptop to help you manage your policy. 

Email: The official email address through which customer can check policy status or reach out to the customer care service is lifeexpert@kotak.com 

WhatsApp: Customer can also check their Zurich Kotak General Insurance policy status by sending a ‘Hi’ to the WhatsApp number 9321003007 from their registered mobile number. 

Advantages of Checking Policy Status 

The following are the advantages of checking the policy status of Zurich Kotak General Insurance policy: 

1. Helps in filing claim 

1. Managing policies 

1. Retrieving fund updates 

1. Ensures regular payment of premium 

1. Checking customer’s policy documents 

1. Knowing the maturity dates