How to check Ageas Federal Life insurance Policy Status

For registered users:

Step 1: Login to Ageas Federal's official website.

Step 2: Click on the 'Login' button located on the top-right corner of the home page.

Step 3: It will direct you to the login portal.

Step 4: Enter your username and password in the relevant fields.

Step 5: After signing in successfully, you will be able to view your policy details. If you have multiple policies, you can view the details and manage the policies as well.

For new customers:

Step 1: Log on to Ageas Federal's website.

Step 2: Click on the 'Log in' button on the top right corner of the home page.

Step 3: You will be directed to the login portal.

Step 4: Click on 'Register' to sign up with the portal.

Step 5: You will be asked to enter your phone number, date of birth, email ID, and password.

Step 6: Verify your phone number with the one-time password sent to the same.

Step 7: After verification, you can register your policy.

Step 8: Use the login credentials to check the policy status and other such details.

How to log in if you forget your password?

Forgetting passwords is a common problem that may arise. However, Ageas Federal's customer portal provides an easy solution to that. Comprising only a few steps, you can conveniently reset your password and gain access to your account again.

Visit the customer portal's login page and click on the 'Forgot password' option. You will be required to enter your username and email address. After clicking on 'Generate OTP' a one-time password (OTP) will be sent to your registered email ID or phone number. Enter the OTP in the relevant field and click on 'Submit' to reset the password.

Alternative methods of checking policy status

Ageas Federal Life offers numerous other ways to its customers to obtain policy details. Apart from using the customer service portal, you can follow any of these alternative methods to check the status of your policy or to avail other services pertaining to the policy:

1. By calling the customer service department: You can call Ageas Federal Life's customer service department to file any queries or to get information about your policy. Call on 1800 209 0502 for any doubts pertaining to your insurance policy. The phone lines are open from 10:00 a.m. to 6:30 p.m. on weekdays.
2. By email: You can mail your query at support@idbifederal.com to get in touch with the insurer. When writing the mail, do not forget to mention your policy number.
3. By requesting a call back: You can request a call back from the customer service executives of Ageas Federal by clicking on the 'Need help' widget on the right side on the home page. You will be required to enter your name and phone number. Make sure to mention your query in a precise manner.
4. Branch locator: Ageas Federal's website offers a branch locator facility where you can find the nearest branch in your vicinity. After locating the nearest office, you can pay a visit to check the status of your policy or to avail yourself of other services provided by the company.
5. Writing to Ageas Federal: You can also choose to write your query to the insurer and send it to the address mentioned below: 22nd Floor, A Wing, Marathon Futurex, N.M. Joshi Marg, Lower Parel (East), Mumbai - 400013, India