How to Check Aegon Life Policy Status?

Check your Aegon Life policy details online, via SMS, call, or email—quick, convenient, and hassle-free updates anytime.

Aegon Life is one of the leading insurance providers in India. Aegon is a multinational company with a presence in over 20 countries in America, Europe, and Asia.

With a history of over 173 years in the insurance sector, the company has millions of subscribers. In India, Aegon partnered with Times Group to bring their expertise to the country.

Aegon Life is now one of the most popular insurance providers in India with a precise focus on new-age digital service. The company has a user-friendly website which provides information about their insurance products which includes categories like life insurance, term insurance, retirement plans, group insurance plans, and so on.

Checking policy status

Mentioned below are the steps you should follow to check your Aegon Life policy status:

For registered users:

  1. Log in to the Aegon Life's official website.
  2. Click on the icon located on the right-hand side of the search bar.
  3. Select 'Customer Login' from the drop-down menu that appears.
  4. It will direct you to a new page where you will be required to enter your user ID and password.
  5. After entering the login credentials click on 'Sign In' to log in to the portal and view the details of your policy.

For new users:

  1. Log in to Aegon Life's website.
  2. Click on the icon located on the top-right corner of the home page, near the search bar.
  3. Click on 'Customer Login' from the drop-down menu.
  4. It will lead you to the login portal. Click on 'New User' to register with the customer service portal.
  5. You will be directed to a new page where you will be required to fill in your policy number, policy issuance date, and your date of birth.
  6. After entering the necessary details, create a password for yourself in the relevant field.
  7. After successful completion of the steps mentioned above, you will be able to create your profile.

If you forget login credentials:

  1. Go to the 'Customer Login' page on Aegon Life's official website by clicking on the icon in the top right corner of the home page.
  2. You will be directed to the customer login portal.
  3. The first section of the newly opened page has the login fields. Scroll a little down to find the alternative sign-in option.
  4. You can sign in to your profile by entering your policy number, date of birth, date of policy issuance, or nominee name.

Other methods to check policy Status

Apart from Aegon Life's website, you can use these methods to check the status of your insurance policy:

  1. You can call on Aegon Life's toll-free number 1800-209-9090 for information regarding your policy or in case of any other query.
  2. You can send a mail to customer.care@aegonlife.com for any queries pertaining to your policy.
  3. You can make use of the branch locator service available on Aegon Life's official website to find the nearest branch in your vicinity. After locating the branch you can visit there to check your policy status or to avail any of the numerous other services provided by the insurer.
  4. You can also send your query by post to the address mentioned below: The customer service Department, Aegon Life Insurance Company Limited, Building No.3, Third Floor, Unit No.1, Nesco IT Park, Western Express Highway, Goregaon (East) Mumbai - 400063

SMS service

Aegon Life allows customers to avail information about their policies by sending specified codes relevant to the service to 9221010101. The codes for the services offered by the insurer are mentioned below:

SMS Code

Description

MENU

To access the menu for the services

CALL

To request a call back

RENEW

Details of due premium

PROD

Details of new products

FUND

To get details about fund value

TPIN

To generate your TPIN

US

Unit Statement

STATUS

To get the current status of your policy

RECEIPT

To Request Premium Receipt

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