Change of Address in LIC Policy

The Online Process

1. The first step towards changing a residential address on LIC policy is creating an account on http://www.licindia.in/.
2. The policyholder will then be required to enrol the said policy on his/her account with the accurate information.
3. Once the enrollment of the policy has been done, the policyholder will be required to take out a physical copy of the Enrollment Form and visit any LIC branch to submit the same.
4. Verification of the enrollment form by officials of LIC will then be proceeded with. This step is important as without the required verification, the policyholder will not be allowed to access policy details on the main website.
5. Once the LIC officials have conducted the necessary verification process, the policies of the insured will be successfully enrolled, post which one can access his/her policy details on the main website.
6. Log in to http://www.licindia.in/ once the verification process is done with. Under the link for 'Customer Services', choose the option 'Update Profile'.
7. Update the address section with the new address.
8. Click on 'Submit' once updation is done.

The Offline Process

1. As a first step, the policyholder will be required to draft a letter to LIC, which must encompass the exact policy number along with the reason for address change.
2. The policyholder will then be required to visit any LIC branch in his/her vicinity where the letter will be submitted. The policyholder will also be required to carry an identity proof, address proof, and the policy's photocopy along with the letter.
3. Officials at LIC will then verify the proof of address and the letter will then be accepted.
4. Updation of the new address is then done by LIC officials. It is usually done instantly, however, to double-check whether the new address has been updated or not, the policyholder will have to go through the policy document.
5. The process usually takes very little time if not an instant. In case the procedure takes more time than anticipated, the policyholder gets an intimation letter from LIC.
6. Once the policyholder receives the update from LIC, he/she must cross-check by logging in to the portal.

Important Points to Note:

1. You can access the enrolled policies only after the LIC branch has verified the enrollment form.
2. You cannot update your address on the website if the above-mentioned step is not done accurately.
3. Registration of any grievance can also be done online through the website.
4. If your account has any misinformation or discrepancy, it can be brought to the notice of LIC via an email or letter.