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PNB Metlife Insurance Customer Care

PNB Metlife is a life insurer that has a wide range of policies in its lineup. Existing customers who have any issues or doubts with their life insurance policies can contact the company’s customer service anytime to get their doubts clarified.
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Plan Benefits

Payment Options

Policy Coverage

Customer Service

Responsiveness

PNB MetLife India Insurance Company Limited offers a wide range of retirement and protection solutions through a network of more than 10,000 advisors and bank partners. The life insurance provider also provides employee benefit solutions for hundreds of corporate clients in India. If you wish to know about the company’s products or solutions or have queries or concerns to discuss, here are the PNB Metlife customer care contact details:

PNB Metlife customer care Email Address:

If you have any concerns or queries you want to bring to the customer care team’s notice, you can write an email at indiaservice@pnbmetlife.co.in. The customer care centre will respond with the relevant information within a stipulated time.

PNB Metlife Toll Free Numbers:

You can get in touch with the customer care centre at PNB Metlife on 1800-425-6969 (toll free number). The customer care representative will help you with your queries and concerns and suggest you the best possible resolution. However, this service can only be availed between 8.00 a.m. to 8.00 pm. For specific queries, you can also use the 24x7 IVR facility by calling on 91-80-26502244.

PNB Metlife Customer Care Fax Number:

+91-22-41790203

PNB Metlife Customer Care - Request a Call Back

You can click on the ‘Get a Call Back’ option on the right-hand menu bar in the official PNB Metlife website. Fill up the required details and the customer care representative will call you to help with your queries.

PNB Metlife Customer Care - Meet An Advisor

Click on ‘Meet An Advisor’ option on the right-hand menu bar in the official PNB Metlife website. Fill up the details and submit the request to get a meeting arranged with an advisor.

PNB Metlife Customer Care - SMS Help

Customers can request a call back through SMS too. All they have to do is SMS ‘MET HELP’ to 5607071.

Visit a PNB Metlife Branch:

You can get your queries resolved at any nearest PNB Metlife Branch office between 10.00 a.m. to 3.00 p.m. from Monday to Friday and between 10.00 am to 12.00 pm on Saturday. Here are the addresses of PNB Metlife Branch offices in some important cities:

PNB Metlife Branch Offices in Bengaluru:

Branch Address
M G Road Unit No. 701, 702 & 703 7th Floor, West Wing, Raheja Towers, 26/27 M G Road, Bengaluru - 560001
Jayanagar PNB MetLife India Insurance Company Ltd. “Tunga Complex” 1st & 2nd Floor, # 25, 32nd A Cross Road, 7th Block Jayanagar, Beside City College, Opp Bengaluru International Academy, Bengaluru - 560082
Kodandaramaiah PNB MetLife India Insurance Company Ltd. III Floor, Municipal No. 75/11 2nd Main Road, Vyalikaval, Kodandarampura

PNB Metlife Branch Offices in Mumbai:

Branch Address
Ghatkopar East PNB MetLife India Insurance Company Ltd. 2nd Floor, Neelyog Sq., Office No. 203,Near Railway Station, Patel Chowk, Near Railway Station Ghatkopar East, Mumbai-400 075
Goregaon West Unit No. 301, 3rd Floor, DLH Park, Opposite MTNL Exchange, S V Road, Goregaon West, Mumbai
Goregaon West PNB MetLife India Insurance Company Ltd. 1st Floor, Techniplex 1, Techniplex Complex, Off Veer Savarkar Flyover, Goregaon West, Mumbai
Lower Parel 202, 2nd floor A Wing, Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai

PNB Metlife Branch Offices in Pune:

Branch Address
Deccan Gymkhana PNB MetLife India Insurance Company Ltd. 2rd floor, Office No. 10, 11A & 11 B, CTS No. 1237, Sneh Leela Apartment, Apte Road, Deccan Gymkhana, Near Shruti Mangal Karyalaya, Pune, Maharashtra - 411004

PNB Metlife Branch Offices in in Delhi:

Branch Address
Janakpuri PNB MetLife India Insurance Company Ltd. B-23, 1st Floor, B1 – Community Centre, Above IndusInd Bank ATM, Janakpuri, New Delhi
Karol Bagh PNB MetLife India Insurance Company Ltd. 3rd Floor, 10201-10202, Above SBI Bank, Padam Singh Road Karol Bagh, New Delhi-110005
Nehru Place PNB MetLife India Insurance Company Ltd. Unit No.4, (Flat No.201, 2nd Floor, Plot No.7 & 8), Vardhman Trade Centre, Nehru Place, New Delhi - 110 019
Rohini PNB MetLife India Insurance Company Ltd. S-214, 215, 216, 2nd Floor, King's Mall, Plot No. 1B1, Twin District Centre, Sector-10, Near Rohini West Metro Station, Rohini- 110085 Delhi
Vishwas Nagar PNB MetLife India Insurance Company Ltd. 3rd Floor, Plot No. 23, Parmesh Business Centre-II, Community Center -5, E -11, Karkardooma Metro Station and Above Shiv Tikki Wala, Vishwas Nagar, Delhi, PIN : 110092

PNB Metlife Branch Offices in Chennai:

Branch Address
Adyar PNB MetLife India Insurance Company Ltd. 2nd Floor, Chellam Towers, No.52/100, L.B. Road, Next to Ganapathy Ram Theatre Above of Adidas Showroom Adyar - 600 020, Chennai
Anna Nagar PNB MetLife India Insurance Company Ltd. SB Complex,No 115,W Block,,Near Roundtana, Anna Nagar, Above VIP Showroom Opp Kandaswamy Naidu College. Nr Roundtana, Chennai -600040
Egmore PNB MetLife India Insurance Company Ltd. Door No S-4, 2nd floor, Alsa Mall, 147- 149, Montieth Road, opposite to Chennai Museum Egmore, Chennai, Tamil Nadu, Pin:600008

PNB Metlife Branch Offices in Kolkata:

Branch Address
Gariahat Road PNB MetLife India Insurance Company Ltd. Singhi Regency, 48 /1A , Gariahat Road, 1st Floor, Naar Gariahat Pantaloons Kolkata - 700019
Kankurgachi PNB MetLife India Insurance Company Ltd. Kashi Niket , 1st Floor, # 190 C, Satin Sen Sarani, Kankurgachi, Beside VLCC Office Kolkata - 700054
Park Street PNB MetLife India Insurance Company Ltd. 1st & 2nd Floor ,20A Park Street, Above KFC Park Street Kolkata
Salkia, Howrah PNB MetLife India Insurance Company Ltd. 1st Floor, Krishna Enclave, No 2/1, Bhajanlal Lohia Lane, Salkia, Near Howrah A C Market Howrah-711101

PNB Metlife Branch Offices in Hyderabad:

Dilsuknagar PNB MetLife India Insurance Company Ltd. 4th Floor, Legend Rinda Capital, 16-11-762/1-15, Musarambagh, Dilsukhnagar, Above Tanishq Showroom, Hyderabad, Telangana
Somajiguda PNB MetLife India Insurance Company Ltd. 5th Floor, # 6-3-1085/502, 5th Floor, Dega Towers, Opp: Karnataka Bank, Rajbhavan Road, Somajiguda, Opp Neelakanta Jewellers, Hyderabad, Telangana Opp: Karnataka Bank

PNB Metlife Insurance Customer Care Reviews

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  • PNB Metlife Life Insurance
    "They are giving more complementary things. "
    0.5 4.0/5 "Great!"
    I have taken my endowment plan with PNB Met life. Basically its a tie up with Punjab National bank. I have purchased this policy 4 years ago. The reason for choosing this policy 5 years tenure period which is the lowest one. The maturity will be in 10 years. I used to make the payment through credit card. They should disclose the bonus and other benefits details to the customer. In PNB, I'm expecting good returns in a short time. The customer care service is really pathetic.
    Was this review helpful? 0
    , new delhi
    Reviewed on Dec 02, 2018
  • PNB Metlife Life Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    I have my life insurance policy with PNB MET LIFE from last 5 months, it is a long term policy. I am not aware of the premium amount as my company pays it. I am convenient with the payment options of this policy and the returns are very good in this policy,
    Was this review helpful? 1
    , chennai
    Reviewed on Nov 29, 2018
  • PNB Metlife Life Insurance
    "Good"
    0.5 4.5/5 "Excellent!"
    Recently I have taken term plan with Punjab Met Life. Monthly have to pay 700 rupees as a premium. It will be auto debited from the HDFC Bank card. I have to pay till 40 years. My family will be getting a good benefits. The policy coverage is 50L. I am satisfied with the benefits. The customer service is good. Go with the benefits of medical life.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Nov 08, 2018
  • PNB Metlife Life Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I am having a Term insurance policy with PNB MET LIFE from last 2 years, Customer service is good with PNB MET LIFE and i am satisfied with the terms and conditions on returns. I pay my premium once in a year and i am convenient with the payment options.
    Was this review helpful? 0
    , chennai
    Reviewed on Sep 29, 2018
  • PNB Metlife Life Insurance
    "Very good service"
    0.5 5.0/5 "Blown Away!"
    I've been using the PNB Metlife insurance policy for a while. I am paying a premium 5 Lac, wife. I am paying the premium directly. It has been a good experience with the policy and their services. I never faced any issues so far.
    Was this review helpful? 0
    , ahmedabad
    Reviewed on Aug 24, 2018
  • PNB Metlife Life Insurance
    "Worst"
    0.5 1.0/5 "Really Bad"
    The worst experience that i had with this bank, because the policy that i have taken from this bank is only to have benefit but instead i could not claim the money when i am in need of that. So, I am currently not using this policy and i feel that I had taken this policy which is unwanted.
    Was this review helpful? 0
    , new delhi
    Reviewed on May 02, 2018
  • PNB Metlife Life Insurance
    "Decent product... Cheaper premium"
    0.5 4.0/5 "Great!"
    Decent product... Cheaper premium.... Value for money..... Go for online option for buying new insurance.... Better product then other competitors.... Would strongly recommend to go for this insurance.... Always for term insurance than other products
    Was this review helpful? 0
    , bangalore
    Reviewed on Apr 09, 2018
  • PNB Metlife Life Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    All the queries will be fulfilled by the PNB customer support service. The customer support service is good with the PNB METLIFE INDIA INSURANCE company. I have got the life insurance policy from the PNB METLIFE INDIA INSURANCE company around 2 years ago and this policy has the tenure of 10years. I pay the premium of Rs,6000 per month and it is very good returns.
    Was this review helpful? 0
    , allahabad
    Reviewed on Mar 26, 2018
  • PNB Metlife Life Insurance
    "Good Protection for Family"
    0.5 5.0/5 "Blown Away!"
    PNB Met life is good, the premium is okay and they gave me good coverage . But I haven't check about the claim settle ratio. I have chosen the sum assured value of Rs. 1.5 crore it has max maturity age upto 99 age. My total premium amount around Rs. 30,000 per annum. Which includes Rs. 7000 for critical illness for heart attack and cancer and Rs. 3000 for the accidental cover with Rs. 15 lakhs of coverage.
    Was this review helpful? 0
    , mumbai
    Reviewed on Feb 06, 2018
  • PNB Metlife Life Insurance
    "Trusted Policy"
    0.5 4.0/5 "Great!"
    PNB metlife term insurance benefits are good, they gave me accidental, critical illness cover with rider cover upto age of 75 years. I am making the monthly premium of Rs. 2000 it has the term of 40 years. My nominees will get the sum assured of Rs.2.25 crores from the insurance company.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 24, 2018
  • PNB Metlife Life Insurance
    "Good policy to use"
    0.5 4.0/5 "Great!"
    I have my life insurance policy with PNB METLIFE INDIA INSURANCE and it is a term insurance. The tenure of this life insurance policy is 16 years. I pay my premium on monthly basis through ECS and the payment options are convenient for me. I have a coverage amount of Rs 26 lakhs which is satisfactory and i am also happy with the benefits of this policy.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 17, 2018
  • PNB Metlife Life Insurance
    "Average"
    0.5 3.5/5 "Pretty good"
    I am having the life insurance policy with the PNB metlife and the services are bit slow but the plans are really good one with them on that time. Response and other things are also too good one with the PNB metlife insurance company. I am happy with them till now.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Jan 17, 2018
  • PNB Metlife Life Insurance
    "Better"
    0.5 4.0/5 "Great!"
    I have taken a MET LIFE with PNB in the year of 2009. It was recommended by one of my friend since I am happy with the policy benefits. It is a tenure of 15 years. The total coverage with the bonus and it will be accumulated around 10L. I was paying 12,000 yearly through net banking.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 12, 2018
  • PNB Metlife Life Insurance
    "Right place to shop"
    0.5 5.0/5 "Blown Away!"
    I am having the life insurance policy with the PNB metlife and I got it before a week of time. I would like to say that the coverage value is good one with them and I got the better offer with this with all riders and medical coverage too.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 04, 2018
  • PNB Metlife Life Insurance
    "Satisfying"
    0.5 5.0/5 "Blown Away!"
    I am so much satisfied with my Life Insurance with them. They have promised me a good return and I am pretty happy that my future is protected even after me. The payment options are good and you can check the status of insurance through website.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Nov 20, 2017
  • PNB Metlife Life Insurance
    "Satisfactory & fast process"
    0.5 5.0/5 "Blown Away!"
    I have opted for a ECS deduction from PNB Met life. I have taken a money back life insurance policy. The tenure is for the ten years and I get regular updates on the on the policy. The services are good and there is a bonus which I get every three years.
    Was this review helpful? 0
    , moradabad
    Reviewed on Nov 18, 2017
  • PNB Metlife Life Insurance
    "Good"
    0.5 3.0/5 "Satisfactory"
    I am having the life insurance policy with the Metlife and the customer service was not experienced, also it was not used my myself. Coverage value was good one with the Metlife like around 10 lakh Rupees.
    Was this review helpful? 0
    , gurgaon
    Reviewed on Nov 14, 2017
  • PNB Metlife Life Insurance
    "Good"
    0.5 4.0/5 "Great!"
    I am having the life insurance policy with the Metlife and the customer service is good , also the policy coverage and plan benefits are really good with them. I have not faced any claims with them till now.
    Was this review helpful? 0
    , new delhi
    Reviewed on Nov 11, 2017
  • PNB Metlife Life Insurance
    "Good policy to use"
    0.5 4.0/5 "Great!"
    With PNB met life I got the life insurance policy for past 7 years. The customer support is good with PNB met life. I pay the premium of Rs,7000 in every 6mon this once. This policy has the tenure of 15years. The plan benefits and the coverage is good with this policy.
    Was this review helpful? 0
    , karaikudi
    Reviewed on Nov 06, 2017
  • PNB Metlife Life Insurance
    "Good protection for my family"
    0.5 4.0/5 "Great!"
    I took the term insurance from PNB Met Life India, through online channel. I am paying the premium around Rs. 55,000 it covers for a year. If some thing happens in that year, PNB met life provides Rs. 1 crore of reimbursement to my family. Claim settler ratio is good with them.
    Was this review helpful? 0
    , bangalore
    Reviewed on Oct 05, 2017
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