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  • Max Life Insurance Customer Care

    You may reach out to the Max Life Insurance customer care team to clarify your doubts, ask queries, and know about life insurance schemes you are interested in. You can visit their branch office, get information online, or call the customer centre to get your queries resolved and to know the purchase process and value added services.

    Here are the different ways in which you can contact Max Life Insurance customer care executives:

    Max Life Customer Care Toll Free Numbers:

    If you need any clarifications on the products and services offered by Max Life Insurance, you may call on 1800 200 5577 or 1800 200 3383 (To know about online term plans). While information can be obtained through the 24/7 interactive IVR, you can speak to customer service executives from Monday to Saturday between 9.00 a.m. to 6.00 p.m.

    Max Life Customer Care – Email ID

    If you wish to know about the plans offered by Max Life Insurance, have a complex query to ask, or want to share your feedback, you can write an email at service.helpdesk@maxlifeinsurance.com and the customer care team will respond with the correct information.

    Max Life Customer Care - NRI Helpdesk

    If you are a non-resident Indian seeking information from Max Life Insurance, you may call the direct helpline dedicated for NRI customers on 0124-3935900/0124-2385240. You may also drop an email at nri.helpdesk@maxlifeinsurance.com.

    Max Life Customer Care - Claims Related Assistance

    You may reach out to your nearest branch office of Max Life Insurance or your trusted distributor to get information on the claims process. You may drop an email at claims.support@maxlifeinsurance.com for the needed assistance or call on the toll-free number, 1800 200 5577.

    Max Life Customer Care - Locate An Office Or Request An Agent

    You may locate the nearest Max Life Insurance branch office by visiting the ‘Contact Us’ page on their official website. You can also request an agent to personally visit you and give you personalised advice.

    Email Addresses:

    If you wish to write to the insurer to enquire about certain products or services, you can use the following email addresses and get your query addressed:

    • For individuals - service.helpdesk@maxlifeinsurance.com
    • For groups - group.ref@maxlifeinsurance.com

    Max Life Customer Care - Request A Call back

    You may request a call back from a customer care representative. All you have to do is

    SMS 'Life'to54242.

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