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LIC Life Insurance Customer Care

Those who wish to contact the customer care unit of LIC Life Insurance can do so by writing to the addresses of the offices of the insurer or by using the SMS service. Customers can contact them to avail policies or register grievances and lots more.
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Customer Service

Life Insurance Corporation (LIC) can safely be counted as one of the first life insurance company that started in India. Established in 1956, LIC is the biggest state-owned life insurance company in India. Boasting of a long, illustrious history, LIC has served millions of customers since its inception and is has, for long, been considered one of the most popular and trusted name in the life insuranceindustry. The company offers a number of life insurance products such as traditional plans, child plans, unit plans, health plans, micro insurance plans, and pension plans. Give the high volume of customers that they cater to, LIC has set up a dedicated round-the-clock customer support service which takes care of any queries and complaints that customers may have.

LIC Life Insurance Customer Care – Customer Zone Helpline Number

For all their customers, LIC has set up special zonal offices in multiple zones across the country where customers can contact and get in touch with the customer support staff. You can go to the LIC website and click on ‘Contact Us’ to find the address and phone number of the zone that you may fall in and the zonal centre nearest to you. The timings for this helpline are 8:00 AM to 8:00 PM (Monday to Friday) and 10:00 AM to 6:00 PM (Saturday). You can get the following assistance from the helpline:

Services – Change of address, request for premium paid certificate, life certificate, and grievance redressal.

Information – Premium points, bonus, loan, policy revival, and LIC plans/benefits.

Assistance – For filling up application forms, registration on LIC’s Customer Portal, and registration of mobile number, email, pin code. Etc.

City Branch Address Contact number
Ahmedabad Maruti Complex, Subhash Chowk, Gurukul Road, Memnagar, Ahmedabad - 380052 Ph.- 1251 or 079-27456848 customerzone_ahmedabad@licindia.com
Bangalore No.202, 39th A Cross, 9th Main Road, Jayanagar (5th Block), Bangalore - 560041 IVRS: 080-1251/080-26659230, Ph.- 080 - 22966528/22966553 customerzone_bangalore@licindia.com
Bangalore II No. 817, Girija Complex, 1st Floor, 8th Block (Opp. Police Station), 80 Ft. Road, Koramangala, Bangalore - 560095 IVRS: 080 -1251 Ph.- 080 - 22966836/896 customerzone_banglr2@licindia.com
Bhopal MF 19 & 20, Mansarovar Complex, Block-B, Mezzanine Floor, Bhopal - 462016 Ph.- 1251 or 0755-2550242 customerzone_bhopal@licindia.com
Chandigarh S.C.O 107, Sector 47 – C, Chandigarh - 160047 Ph.- 1251/0172-2678107 customerzone_chandigarh@licindia.com
Chennai Chennai-DO-1,LIC Building, No.153, Anna Salai, Chennai - 600002 IVRS: 044 -1251/044-28884300 Phone no.- 044-28611912/28611642 customerzone_chennai@licindia.com
Chennai II Oriental Insurance Building, 47, Armenian Street Chennai- 600001 Ph.- 044-25331915 , M-CZEE: 044-25331914 customerzone_ch-2@licindia.com
Coimbatore Red Rose Chambers, 1437, Trichy Road, Coimbatore - 641018 Ph.- 0422-2300300 customerzone_cbe@licindia.com
Delhi H-39, New Asiatic Building, Connaught Place, New Delhi -110001 Ph.- 1251 or 011-23762681 customerzone_delhi@licindia.com
Delhi II G-2/B-15, LSC, Mayur Vihar, Ph-2, Delhi -110091 Ph.- 011-22785930 customerzone_delhido2@licindia.com
Ernakulam 28/295, SA Road, Panampilly Nagar, Ernakulam - 682 036 Ph.- 0484-2383883 customerzone_ernakulam@licindia.com
  Goa Shop No 1,2,3, Innam Complex, Opp. Don Bosco School, Panaji, Goa - 403 001 Ph.- 1251 or 0832-2490100 customerzone_goa@licindia.com
Guwahati Triveni Complex, Bhangagarh, G.S. Road, Guwahati - 781005 Ph.- 1251 or 0361-2450389 customerzone_guwahati@licindia.com
Gwalior Madan Tower, Sanatan Dharm Mandir Rd, Inderganj, Gwalior Ph.- 0751-2630272 customerzone_gwalior@licindia.com
Gurgaon SCO 60, First Floor, District Centre, Near More Outlet, Sector-56, Gurgaon - 122011 Ph.- 0124-2576060/2578060/2570060 customerzone_gurgaon@licindia.com
Hyderabad D.No. 6-3-1090/C/4, Hosanna Towers 1st Floor, Rajbhavan Road, Somajiguda (Above Andhra Bank), Hyderabad - 500082 IVRS: 040 -1251/040-23437997 Ph.- 040-23420730/23420740/23420761 customerzone_hyderabad@licindia.com
Jaipur 303-304, Trimurty Krishna Enclave, SB-52, Tonk Road, Bapu Nagar, Jaipur - 302015 Ph.- 1251 or 0141-2702845 customerzone_jaipur@licindia.com
Jammu Plot No 62, Sector - 8, Trikuta Nagar, Jammu - 180012 Ph.- IVRS : 0191 -1251/2479717, Pho.- 0191-2479791 customerzone_jammu@licindia.com
Kolkata Ground Floor, Hindustan Building, 4, CR Avenue, Kolkata - 700072 IVRS - 033-1251/22545454, Ph.- 033-22124172/22124176 customerzone_kolkata@licindia.com
Kolkata (S) KSDO, Jeevan Prabha, DD-5, Sector-1, Salt Lake City, Kolkata - 700064. Ph. - 033-2337-0642 customerzone_kolkata-sub@licindia.com
Kolkata II 166B, S.P. Mukherjee Road, 'Merlin Link', 1st Floor, Kolkata - 700 026 Ph.- 033 2419-8476 customerzone_kolkata-do2@licindia.com
Kottayam Ist floor, Kannampurath Buildings, Opp. BSNL Bhavan, MC Rd., Kottayam - 686001. Ph.- 0481 2307422 Help desk: 0481 2307411, C-zee manager: 0481 230240 customerzone_ktm@licindia.com
Lucknow Shop No. 9 & 10, Jeevan Bhavan – 1, Ground Floor, 43 - Hazratganj, Lucknow - 226001 Ph.- 1251 or 0522-2614782 customerzone_lucknow@licindia.com
Ludhiana 801/21, Loomba Street, Civil Lines, Near Dandi Swami Mandir, Ludhiana - 141001 Ph.- 1251 or 0161-2424074 customerzone_ludhiana@licindia.com
Mumbai M/s Mayfair Housing Pvt. Ltd., 9, Mayfair Meridian, Near St. Blaise Church, Caesar Road, Andheri(W), Mumbai-400058 IVRS: 022-1251/26766221. Ph.- 022-26788943 customerzone_mumbai@licindia.com
Mumbai II Shop No123, Om Sai Dutta, Plot No-32/A, Sector - 20, Opp. Nerul Rly Station, Nerul West, Navi Mumbai - 400 706 Ph.- 022-27725968/27723592 customerzone_mumbai2@licindia.com
Mumbai III 1st Floor, Jeevan Bima Shopping Center, Borivli (W), Mumbai - 400103 Ph.- 022-28912605/28913760 customerzone_mumbai-do3@licindia.com
Mumbai IV Madhuram, Opp. Satellite Br 923, Harishankar Road, Dahisar (E), Mumbai - 400 068 Ph.- 022- 28482907 customerzone_mumbai-do4@licindia.com
Noida B1A/14, Sector-51, Distt-Gautam Budh Nagar, U.P - 201301 IVRS - 0120-2444026/1251 customerzone_noida@licindia.com
Pune Ground Floor, Jeevan Prakash, University Road, Shivajinagar, Pune - 411005 IVRS -020-1251/25514248 Ph.-020 - 25539790 customerzone_pune@licindia.com
Trivandrum Upper Ground Floor, Trans Towers, Vazhuthacaud, Trivandrum, Kerala - 695014 Ph.- 1251 or 0471-2335222 customerzone_tvm@licindia.com
Vishakhapatnam 47-14-3, Potluri Classic, 1st Floor, Main Road, Dwarakanagar, Visakhapatnam - 530 016 IVRS : 0891-1251/2523473 Ph.- 0891-2558254/2513404 customerzone_vizag@licindia.com

LIC Life Insurance Customer Care – SMS Help

Customers can also get help from the customer service staff for their queries via SMS. For this, customers can send an SMS with the message ‘LICHELP to 9222492224 or 56767877.

LIC Life Insurance Customer Care Reviews

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  • LIC Life Insurance
    "Average"
    0.5 3.0/5 "Satisfactory"
    I have chosen 2 policies, long term and money back. LIC is good but they will provide the information only If I request them. Paying monthly 2500 rupees through ECS. I did not see any benefits and have no access for online. Every 5 years once they are giving bonus on the money back plan.
    Was this review helpful? 0
    , hosur
    Reviewed on Jan 14, 2019
  • LIC Life Insurance
    "Good policy"
    0.5 4.5/5 "Excellent!"
    I have taken 4 policies with LIC from long back. Its a mixed of endowment, money back and life insurance policy for family. I am satisfied with the benefits. If there is any problem I can manage the account online. I pay the premium by cash or cheque, its hardly around 1300 or 1400 rupees every quarterly and also monthly premium has been done.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 14, 2019
  • LIC Life Insurance
    "Good policy"
    0.5 5.0/5 "Blown Away!"
    I have a life insurance policy with LIC and it was taken almost now 10 years through an agent. The tenure period is 21 years and its a JEEVAN ANAND. The benefits are quite good. I never contacted the customer service, I go through with an agent. I make the premium through online every quarter.
    Was this review helpful? 0
    , thiruvananthapuram
    Reviewed on Jan 14, 2019
  • LIC Life Insurance
    "Good for me and for my nominees"
    0.5 4.0/5 "Great!"
    I have purchased Jeevan anand policy with LIC, my policy has the tenure period of 20 years. As per my policy I need to pay the premium for 15 years, I make Rs. 30,000 per annuam. At last I get the premium cover upto Rs. 20 lakhs and one other good benefits even after the policy expiry there is a maturity benefits of 14 lakhs will provide to the nominees for certain demise its good. But I suggest they need more improvement on the customer support,
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 11, 2019
  • LIC Life Insurance
    "Trusted Insurance Company"
    0.5 4.0/5 "Great!"
    It was taken the policy with LIC in month of 2014, they have good reputation and my relative is working as an agent. To secure my family I took this policy, the policy which I am holding it for 25 years, I will be getting the maturity after the tenure period.
    Was this review helpful? 0
    , kolkata
    Reviewed on Jan 11, 2019
  • LIC Life Insurance
    "Good Investment"
    0.5 5.0/5 "Blown Away!"
    Agents are professional in LIC, and they have flexi in the payment options. I have Jeevan anand policy it has the term period of 15 years, I need to pay the premium for whole year after 24 years I get the return value also they provide life coverage.
    Was this review helpful? 0
    , dandeli
    Reviewed on Jan 10, 2019
  • LIC Life Insurance
    "Good Policy to take"
    0.5 4.0/5 "Great!"
    LIC is providing lots of tax benefits policy hence i have chosen the policy with them. I have taken the Jeevan Anand policy. I used to make the premium amount through online. I'm very much satisfied with the sum assured amount. Total tenure period of the policy is 15 years.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Jan 10, 2019
  • LIC Life Insurance
    "Good Policy"
    0.5 3.0/5 "Satisfactory"
    I have money back policy policy with LIC, it has premium of Rs. 10,000 per annum. It gives the maturity benefits after 20 years of the tenure period, I used to get the bonus amount around Rs. 40,000 for every five years it has the tax benefits too.
    Was this review helpful? 1
    , malda
    Reviewed on Jan 10, 2019
  • LIC Life Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    It has been a good policy and i had started this insurance a long time back. The premium amount has not been not too high and i have been paying it annually where the payment method has not been high. The policy is good and can be suggested to others.
    Was this review helpful? 0
    , pune
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Average Policy"
    0.5 4.0/5 "Great!"
    Purchased my life insurance policy with Life Insurance Corporation of India. I have selected the LIC because of the wife's suggestion. I have chosen the Jeevan Bhima policy. I am paying the premium amount of Rs. 30000 every year. I have no idea about the coverage value. I make the premium through agent via money transfer.
    Was this review helpful? 1
    , new delhi
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Better to invest"
    0.5 5.0/5 "Blown Away!"
    I have a money back policy from LIC which was taken before 10 years through an agent. Every 4 years once they are providing good benefits like bonus points. The agent was very helpful. I got the insurance paper. I am paying the premium every quarterly 1000 rupees through online.
    Was this review helpful? 1
    , pondicherry
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Benefits part should be increased"
    0.5 2.0/5 "Expected more"
    I have term insurance with LIC, they give the life coverage to the nominees, they have option to add multiple nominees. I have taken it for 20 lakhs hence I need to pay the premium around Rs. 7000 per annum, the draw back with this policy they wont provide paritial amount to the holder.
    Was this review helpful? 0
    , thrissur
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Good Bonus Policy"
    0.5 4.0/5 "Great!"
    LIC is national insurance company and it has the good reputation. I have taken the policy called money back policy, it has maturity period around 15 to 20 years, I used to get bonus amount every 3 years or 5 years, they have tax benefits and other facilities.
    Was this review helpful? 1
    , thrissur
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Its Good"
    0.5 4.0/5 "Great!"
    I have taken some policy with LIC, I could not recall the name of the life insurance. But it has the term of 15 years, I need to pay only for 10 years, I get the coverage for whole year. They are providing tax benefits with the life insurance premium and it has life coverage.
    Was this review helpful? 1
    , bangalore
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Not satisfied"
    0.5 2.0/5 "Expected more"
    I have my life insured with LIC from last 15 years and it is a long term policy. I pay my premium once on 6 months through direct payment and i am convenient with the payment options. I am not happy with the returns and tenure period for this policy is for 25 years.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Trusted Insurance"
    0.5 5.0/5 "Blown Away!"
    They saving our money and providing the loan based on the premium but we need to maintain proper track record for the LIC. I have taken the policy for the tenure of 25 years, I need to pay the premium for whole year I expect good value from my three policy.
    Was this review helpful? 0
    , cuddalore
    Reviewed on Jan 09, 2019
  • LIC Life Insurance
    "Life Saving Policy"
    0.5 5.0/5 "Blown Away!"
    My life was insured with Life Insurance Corporation of India. I have purchase a plan called Jeevan Bhima Yojana. Since my father is paying the premium, I'm not sure about the amount. This is a 20 years tenure period policy. I never had any trouble with this policy.
    Was this review helpful? 1
    , chandigarh
    Reviewed on Jan 08, 2019
  • LIC Life Insurance
    "Good service"
    0.5 5.0/5 "Blown Away!"
    I have been holding my life insurance with Life Insurance corporation of India,i took this insurance long bank , the agent had explain me clearly about the policy coverage and plan benefit,and i pay premium on quarterly basis, i pay up to 2700-2800 rupees which was nominal for me,it use to get auto debited from my account.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 08, 2019
  • LIC Life Insurance
    "Benefits part should be increased"
    0.5 4.0/5 "Great!"
    I don't like the LIC, my father have done hence I am paying the money. Because the money is locked for long term, if I go for the withdrawal I will be getting 60% of money alone, better we can invest in other insurer. The its long term policy its not much beneficial too.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 08, 2019
  • LIC Life Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I had taken this insurance policy a while back and the premium had been paying online which was convenient and easy. The premium amount has not been too high and the services with them has been quite good so far. It has been a good policy where there was no issues faced.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 08, 2019
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