• Kotak Life Insurance Customer Care

     4.0 / 5.0   by 219 users
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    Plan Benefits

    Payment Options

    Policy Coverage

    Customer Service

    Established 17 years back, Kotak Life Insurance (Kotak Mahindra Old Mutual Life Insurance Ltd.) has been and continues to be one of the most popular and renowned life insurance provider in India. Kotak Life was established following a joint venture between the India-based Kotak Mahindra Group and the South Africa-based Old Mutual Group. Currently, Kotak Life has a strong presence across India, with offices in over 160 towns and cities. While they do emphasize on providing quality life insurance solutions to their customers, Kotak Life also puts great emphasis on providing dedicated and efficient customer service.

    Kotak Life Insurance Toll Free Numbers:

    For the benefit of all new and existing customers who wish to find out about Kotak Life policies, or want to register a query, complaint or grievance regarding their policy, Kotak life insurance has set up a dedicated helpline. Customers can call on this toll free helpline number to get in touch with a customer service representative and resolve their issue. The toll free helpline number is 1800-209-8800 and will be reachable from 8:00 AM to 10:00 PM.

    Kotak Life Insurance Customer Care – Email ID

    Customers can also get in touch with the customer service team at Kotak Life via email to get answers to their queries or get their grievances or complaints registered. The email address at which customer care can be contacted is clientservicedesk@kotak.com.

    Kotak Life Insurance Customer Care – Get A Call Back Service

    If you would like to get in touch with the customer care team, you can also request them to call you back on your registered number. To avail this service, customers can visit the Kotak Life website. On the right-side panel, you will find a box labelled ‘Get a call’. When you click on it, you will be asked to provide your name, your mobile number and your registered email address. Submit the information and the customer service will contact you shortly.

    Kotak Life Insurance customer Care – Branch Locator

    One of the easiest way to get in touch with the customer care staff at Kotak Life is at the branch itself. You can visit any nearby Kotak Life branch and get in touch with the customer service personnel at the branch itself who will be glad to assist you with whatever query or complaint you may have. You can easily locate the nearest Kotak Life branch near you by going to the ‘Contact Us’ section on the Kotak Life website and enter your state and city or pin code in the ‘Visit Our Branch’ section. Based on your information, the website will locate the closest Kotak Life branch around you.

    Kotak Life Insurance Registered Office:

    If you wish to get in touch with the customer care staff at Kotak Life, you can also write to them by post. The registered office address where you can send your communication to is:

    Kotak Mahindra Old Mutual Life insurance Ltd.

    2nd Floor, Plot # C- 12, G- Block, BKC, Bandra (E), Mumbai - 400051. 

    Kotak Life Insurance Customer Care Reviews

  • Page 1 of 11 1 2 3 4 5
    • Kotak Life Life Insurance
      "Good"
      0.5 4.0/5 "Great!"
      Kotak Mahindra Life Insurance service is good. I have one policy with Kotak Mahindra for the tenure period is for 15 years. The online portal is good with Kotak Mahindra Life Insurance service. The payments will be deducted through Ecs. It was a good experience with Kotak Mahindra Life Insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 23, 2018
    • Kotak Life Life Insurance
      "Good"
      0.5 4.0/5 "Great!"
      Kotak Mahindra Life Insurance service is good. I have one policy with Kotak Mahindra for the tenure period is for 15 years. The online portal is good with Kotak Mahindra Life Insurance service. The payments will be deducted through Ecs. It was a good experience with Kotak Mahindra Life Insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 23, 2018
    • Kotak Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have taken a term insurance with Kotak Life since 2011, it is a long term policy with the tenure period of 25 years. I pay a premium of Rs 12000 every year through net banking and i am convenient with the payment options. I have a health coverage of Rs 35 lakhs and accidental coverage of Rs 50 lakhs in this policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 18, 2018
    • Kotak Life Life Insurance
      "Very good"
      0.5 5.0/5 "Blown Away!"
      I have a Life insurance policy taken from Kotak Life, I got very good plan benefits on this policy, the policy is for 16 years, and I have to pay only for 8 years and I receive the money after 8 years. I pay the premium on yearly basis, over all I am happy with the policy and satisfied with it.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 12, 2018
    • Kotak Life Life Insurance
      "Better policy to use"
      0.5 4.0/5 "Great!"
      I have got the Life insurance policy from the KOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE company around 3years. This policy has the tenure of 12years . I pay the premium amount of Rs,1,00,000 per annum. I pay the premium annually, I pay it through online.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 05, 2018
    • Kotak Life Life Insurance
      "Better"
      0.5 4.0/5 "Great!"
      I am using Kotak Mahindra for past 7 years. I have taken a endowment policy. I used to pay Rs.30,000 per annum as a premium. I got the insurance papers on time. The total tenure period is 7 years. After the maturity period I will get the sum assured value.
      Was this review helpful? 0
      , kolkata
      Reviewed on Mar 13, 2018
    • Kotak Life Life Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken Life insurance with LIC.The premium amount is 18,000.The policy is taken eight years back.The sum assured is 1.05 lakhs.The policy is for 15 years.I don't have claim experience with them.The plan name are benefits.I make online payments.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 10, 2018
    • Kotak Life Life Insurance
      "Average Service"
      0.5 3.5/5 "Pretty good"
      Kotak Mahindra Life insurance service is good. The payments procedure was been online and also through cheques. The new schemes and offers are good. I have one policy with Kotak Mahindra. It is a average service from Kotak Mahindra Life insurance service.
      Was this review helpful? 0
      , namakkal
      Reviewed on Mar 05, 2018
    • Kotak Life Life Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I got the LIFE INSURANCE policy from KOTAK LIFE around 2 years ago. The customer support service is good with the KOTAK LIFE, I pay the premium through ECS mode which is a easiest way to do pay the premium . I pay the premium of Rs,35000 annually. This policy has the tenure of 15years .
      Was this review helpful? 0
      , kolkata
      Reviewed on Feb 27, 2018
    • Kotak Life Life Insurance
      "Good"
      0.5 2.0/5 "Expected more"
      I am having the life insurance policy with the Kotak mahindra life insurance company. Customer service is good one for me with them and the coverage value is not aware by my end. Services are fine one with the Kotak mahindra insurance company.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 09, 2018
    • Kotak Life Life Insurance
      "Okay"
      0.5 3.0/5 "Satisfactory"
      I am having the life insurance policy with the Kotak mahindra old mutual life insurance company. I would like to say that the customer service is okay one for me and the coverage value is not yet aware. Premium amount is nominal one for me with them.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 02, 2018
    • Kotak Life Life Insurance
      "Good Life Insurance"
      0.5 5.0/5 "Blown Away!"
      I have taken a Child plan from them. I have been paying a premium of Rs.44000 annually for this scheme. When my child reaches the age of 8 and upto 15th year I will be getting Rs.44000 yearly as a return and also a good sum assured. This is a good investment I have made.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 23, 2018
    • Kotak Life Life Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I had taken a life insurance from Kotak Mahindra life Insurance .I pay a minimum premium amount its debited from my salaried account once in year.I get a good policy policy coverage amount.The executives do respond on time without much delay.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 12, 2018
    • Kotak Life Life Insurance
      "Dis satisfactory"
      0.5 3.5/5 "Pretty good"
      Earlier I had taken a life insurance with Kotak. It was taken for a limited period of 3 years since I had a financial problem and have been forced to close this insurance. After completing the 3 years, I had submitted back and the total amount was not satisfactory.
      Was this review helpful? 0
      , mumbai
      Reviewed on Dec 30, 2017
    • Kotak Life Life Insurance
      "Wonderful"
      0.5 4.0/5 "Great!"
      I am having the life insurance policy with the Kotak mahindra old mutual life insurance company. Coverage value is good one with the Kotak mahindra old mutual life insurance company. Everything is fine one with the Kotak mahindra old mutual life insurance company.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 30, 2017
    • Kotak Life Life Insurance
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I have taken a Life Insurance with Kotak Mahindra Life.The premium amount is paid online or by an ECS.I get a policy coverage of 8-9 lakhs.I don't have a claim experience with them so far.I pay a premium amount of 62,000 per annum.The website is easy to understand and navigate.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 21, 2017
    • Kotak Life Life Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I have Life insurance policy with Kotak Mahindra Mutual Life insurance from last 7 months and this is a term insurance. The tenure of this life insurance policy is 40 years and i pay a premium amount of Rs 390/ month through net banking and the payment options are convenient for me. I have a coverage amount of Rs 46 lakhs which is less when compared to other insurance policies.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Dec 16, 2017
    • Kotak Life Life Insurance
      "Good "
      0.5 3.0/5 "Satisfactory"
      I am having the kotak mahindra life insurance company.I would like to say that the customer service is not much great one. Response is kind of okay one for me with them and I have not faced any such issues with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 09, 2017
    • Kotak Life Life Insurance
      "Better service"
      0.5 4.0/5 "Great!"
      I have taken a Life Insurance with Kotak Mahindra Bank.I have taken the policy for last three year.I pay a premium of 10,000 half yearly.I get a good policy coverage amount.The amount gets debited through an ECS payment.The online service is good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 29, 2017
    • Kotak Life Life Insurance
      "Good investment"
      0.5 3.0/5 "Satisfactory"
      I have been paying Rs.50000 per annum for my Life Insurance. The return promised by them is pretty high and something that could be used for my future. The maturity of the plan is for 15 years, after which I will be getting a good return for all my investment,
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 24, 2017
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