"Spending a whole day looking for insurance is fun," said nobody, EVER!
  • HDFC Life Insurance Customer Care

     4.0 / 5.0   by 1136 users
    Used this product? Write a review >>

    Plan Benefits

    Payment Options

    Policy Coverage

    Customer Service

    Responsiveness

    HDFC Standard Life was formed as a joint venture between Housing Development Finance Corporation Ltd. (HDFC), one of India's most prominent and trusted housing finance provider, and Standard Life Aberdeen PLC, a leading UK-based financial savings & investment services company. The insurer has a widespread presence in over 980 Indian towns and cities and caters to several hundred customers at any given time. Considering this, customer service forms a very important part of the company’s operations. HDFC Standard Life has set up a robust and well connected customer service division which has been specially trained to handle all queries and complaints being faced by the customers at any point of time.

    HDFC Standard Life Customer Care Toll Free Number:

    Customers who wish to get in touch with the customer care call at HDFC standard life for any life insurance related query or complaint, can do so by dialling on the company’s customer service helpline number.

    • New individual / group customers - For new individual and group policy enquiries, customers can get in touch with the customer service team at their helpline number, which is 1800-266-9777. For individual policy enquiries, this number is reachable all days of the week from 10:00 AM to 7:00 PM. For group insurance enquiries, the helpline number is 1800-266-9777 and will be reachable from Monday to Saturday, 10:00 AM to 7:00 PM.
    • Existing HDFC Standard Life policyholders - Existing policyholders can get in touch with the customer care department for any queries, complaints, or issue relating to their policy by dialling 1860-267-9999. The number is reachable from Monday to Saturday, 10:00 Am to 7:00 PM. Users do not need to prefix any country code (+91) before dialling the number.
    • NRIs - Non-resident Indian customers who wish to contact the customer care team for any product related information or policy related query/complaint, HDFC Standard Life has set up a separate helpline number. The number is +91 89166 53100. It can be reached on all days of the week, from 10:00 AM to 7:00 PM. Users do not need to prefix the country code (+91) when dialling on this number.

    HDFC Standard Life Customer Care Email ID:

    For customers who have any query, complaint, or grievance regarding their HDFC Standard Life insurance policy can also get in touch with the customer service department via email.

    • For existing policyholders, the email address to get in touch with the customer care is service@hdfclife.com.
    • NRI customers who may have a query, complaint, or grievance regarding their HDFC Standard Life insurance policy can get in touch with the customer care at nriservice@hdfclife.com.
    • For all queries regarding HDFC Standard Life insurance products, customers can send an email to the customer service team at buyonline@hdfclife.in.

    HDFC Standard Life Customer Care Chat Service:

    HDFC Standard Life has also set up a dedicated online chat service wherein new customers can get in touch with a company representative to find out about suitable products and purchase them, and for existing policyholders to get in touch with the customer service team to have their complaints, queries, and grievances resolved. The online chat option is available on the HDFC Standard website under the ‘Contact Us’ section. Upon selecting this option, they will be immediately connected to a representative from the customer service team who will handle their query or register their complaint.

    HDFC Standard Life Customer Care Missed Call Service:

    HDFC standard Life also offers a missed Call service where customers (individual or policyholder) can give a missed call from their registered mobile number to certain designated numbers and carry out certain service related requests. This service can be availed by individuals and policyholders of HDFC Standard life insurance.

    • To find out the premium amount on a policy, send a missed call to 080 0000 6607.
    • To find out the policy premium amount with the due date for payment, send a missed call to 080 0000 6608.
    • To find out the fund value, give a missed call on 080 0000 6609.

    HDFC Standard Life Customer Care SMS Service:

    For their new individual and NRI customers who wish to know more about HDFC Standard Life insurance products, the insurer has also set up an SMS service to facilitate the same. Customers can simply send a pre-defined SMS message to a designated number and they will get information regarding the various life insurance products on offer. To use this option, please type the message ‘LIFE’ and SMS it to 56161 from your mobile number.

    HDFC Standard Life Customer Care Call Back Facility:

    If you are looking to purchase an HDFC Standard Life insurance policy but cannot get through to the customer service team via the helpline number, you can now request a call back to get the information. For using this option, simply head over to the HDFC standard Life website, and go to the ‘Contact Us’ section. Once there, locate the ‘Have Us Call You’ section, and click on ‘Get A Call Back’. Following this, you will be redirected to a new page where you will be asked to provide your name, contact number, and email ID. Further, you must select the type of plan that you wish to enquire about, from the drop down menu. Next, click on the Captcha box and submit the information. This service is only available between 9:00 AM and 9:00 PM IST.

    HDFC Life Insurance Customer Care Reviews

  • Page 1 of 50 1 2 3 4 5
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a life insurance policy with HDFC LIFE from last 3 months, i am happy with the returns and benefits of this insurance policy. I pay a premium of Rs 40000 on annual basis and this premium i have to pay for 7 years and after 10 years i will get returns of this policy.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Sep 06, 2018
    • HDFC Life Life Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      They had approached me in taking this life insurance policy and the process in starting this insurance has been good. I had been making the payments of premium monthly and the premium amount has been nominal. Their staff responses had been good and there has not been any hassle so far.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Sep 04, 2018
    • HDFC Life Life Insurance
      "average policy "
      0.5 3.5/5 "Pretty good"
      I have take life insurance from Hdfc ergo . Am satisfied with the premium amount which am making the payment This policy covers accidental and critical illness coverage . Their customer representative explained the policy very well before taking the policy . Overall its average policy .
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 04, 2018
    • HDFC Life Life Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I had taken this insurance policy long time back and the process in taking this insurance policy had been simple. The premium had been paying online and it had been simple in the methods. There has not been any hassles faced with their services so far.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Sep 03, 2018
    • HDFC Life Life Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have taken a term plan with HDFC LIFE from last 1 year and it is one of the best policy. I pay my premium for Rs 16000 every year through net banking and i am convenient with the payment options. The tenure period for this policy is 40 years and benefits are good in this policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 28, 2018
    • HDFC Life Life Insurance
      "Online information just very easy @ bank bazaarinsurance.com"
      0.5 4.0/5 "Great!"
      I have take life insurance from Hdfc life insurance which has of good returns , This coverage also covers accidental and critical illness coverage . I make the payment yearly through online This policy coverage is for life time had to renew yearly . I used to get income tax benefits. Their customer service explained well about the policy.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Aug 27, 2018
    • HDFC Life Life Insurance
      "Best Policy"
      0.5 5.0/5 "Blown Away!"
      I have take life insurance from Hdfc life insurance which has of good returns , This coverage also covers accidental and critical illness coverage . I make the payment yearly through online This policy coverage is for life time had to renew yearly . I used to get income tax benefits. Their customer service explained well about the policy.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 25, 2018
    • HDFC Life Life Insurance
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this insurance policy almost five years back. The payment methods has been good and it has been easy and i had been making the payments online. There has not been any hassles faced with them so far and it is a good insurance policy so far.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 31, 2018
    • HDFC Life Life Insurance
      "Good policy "
      0.5 3.0/5 "Satisfactory"
      I have to pay Rs. 5000 for this policy and the tenure period of the policy is 3 years. I used to pay the premium through credit card net banking. Its a money back policy. I used to a receive a money back after completion of the policy. Their is no risk coverage in this policy. Its a tax benefitable policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 21, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the HDFC Life life insurance policy for a while. I pay a premium of 50000 Per year, I am getting insurance benefits ULIP bonus amount and 5 lacs coverage, accidental coverage is also there. Considering the features and benefits it is a recommendable policy to have.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 04, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have a health insurance policy wiht the HDFC Ergo. Monthly I am paying a premium of 280 rupees. It offers accidental benefits of 25 lacs and the features looked promising. Overall it has been a good policy considering the low premium I am paying and never faced any issues so far.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 25, 2018
    • HDFC Life Life Insurance
      "Good "
      0.5 4.0/5 "Great!"
      I am having the life insurance policy with the HDFC life and the customer service is good too. I would like to say that everything is good and their response too. I am happy with them till now and everything is better with the HDFC life insurance company.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2018
    • HDFC Life Life Insurance
      "Best"
      0.5 4.0/5 "Great!"
      I am having the life insurance policy with the HDFC life and the customer service is good too. Response is also good too. I would like to say that the coverage value is fine one with the HDFC life and everything is better one too.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Jun 19, 2018
    • HDFC Life Life Insurance
      "Good Service so far"
      0.5 5.0/5 "Blown Away!"
      I've a life insurance from the HDFC life. The Sum assured is 50 lacs. I am paying the premium 31000 per year. Overall I never had any issues with their services. HDFC life is a recommendable insurance provider. Based on the features and benefits this policy is a good life insurance policy to have.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 18, 2018
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have been using Life insurance from Hdfc life . It has good benefits with accidental coverage and critical medical claim . I make payment on line through on line net banking after ever 2 years Their customer service and response is good. Overall am satisfied with my life insurance policy
      Was this review helpful? 0
      , noida
      Reviewed on Jun 18, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the HDFC Life Insurance policy for a while. I pay a premium of 25000 per year, it also offers accidental benefits and I make payment at the branches. So in terms of features and their service it has been a good experience with them. HDFC Life is a recommendable insurance provider.
      Was this review helpful? 0
      , thane
      Reviewed on Jun 18, 2018
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have been using Life insurance from Hdfc life . It has good benefits with accidental coverage and critical medical claim . The policy coverage is 60 years with tenure period of 25 years . I pay the payment annually through on line banking . Am getting Income tax benefits from this policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 17, 2018
    • HDFC Life Life Insurance
      "Fair service"
      0.5 2.0/5 "Expected more"
      I've a health insurance policy with the HDFC life. I pay a premium of 8000 per year via an agent. I am not aware about the in depth features of the policy. So far the experience has been good with them. It is a recommendable insurance policy to have.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 14, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a life insurance policy with the HDFC life. I pay a premium of 9000 Per annum, the tenure of the policy is 30 years and I never faced any issues with their services. Overall it is a recommendable policy to have.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 08, 2018
    • HDFC Life Life Insurance
      "Good"
      0.5 3.0/5 "Satisfactory"
      I had the life insurance policy with the HDFC life and I have closed it because of my personal reason. I would like to say that the services aspects are okay with the HDFC life. I am really happy with the HDFC life.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 07, 2018
    Common Loader Icon
    Page 1 of 50 1 2 3 4 5

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.