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  • HDFC Life Insurance Customer Care

     4.0 / 5.0   by 1149 users
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    HDFC Standard Life was formed as a joint venture between Housing Development Finance Corporation Ltd. (HDFC), one of India's most prominent and trusted housing finance provider, and Standard Life Aberdeen PLC, a leading UK-based financial savings & investment services company. The insurer has a widespread presence in over 980 Indian towns and cities and caters to several hundred customers at any given time. Considering this, customer service forms a very important part of the company’s operations. HDFC Standard Life has set up a robust and well connected customer service division which has been specially trained to handle all queries and complaints being faced by the customers at any point of time.

    HDFC Standard Life Customer Care Toll Free Number:

    Customers who wish to get in touch with the customer care call at HDFC standard life for any life insurance related query or complaint, can do so by dialling on the company’s customer service helpline number.

    • New individual / group customers - For new individual and group policy enquiries, customers can get in touch with the customer service team at their helpline number, which is 1800-266-9777. For individual policy enquiries, this number is reachable all days of the week from 10:00 AM to 7:00 PM. For group insurance enquiries, the helpline number is 1800-266-9777 and will be reachable from Monday to Saturday, 10:00 AM to 7:00 PM.
    • Existing HDFC Standard Life policyholders - Existing policyholders can get in touch with the customer care department for any queries, complaints, or issue relating to their policy by dialling 1860-267-9999. The number is reachable from Monday to Saturday, 10:00 Am to 7:00 PM. Users do not need to prefix any country code (+91) before dialling the number.
    • NRIs - Non-resident Indian customers who wish to contact the customer care team for any product related information or policy related query/complaint, HDFC Standard Life has set up a separate helpline number. The number is +91 89166 53100. It can be reached on all days of the week, from 10:00 AM to 7:00 PM. Users do not need to prefix the country code (+91) when dialling on this number.

    HDFC Standard Life Customer Care Email ID:

    For customers who have any query, complaint, or grievance regarding their HDFC Standard Life insurance policy can also get in touch with the customer service department via email.

    • For existing policyholders, the email address to get in touch with the customer care is service@hdfclife.com.
    • NRI customers who may have a query, complaint, or grievance regarding their HDFC Standard Life insurance policy can get in touch with the customer care at nriservice@hdfclife.com.
    • For all queries regarding HDFC Standard Life insurance products, customers can send an email to the customer service team at buyonline@hdfclife.in.

    HDFC Standard Life Customer Care Chat Service:

    HDFC Standard Life has also set up a dedicated online chat service wherein new customers can get in touch with a company representative to find out about suitable products and purchase them, and for existing policyholders to get in touch with the customer service team to have their complaints, queries, and grievances resolved. The online chat option is available on the HDFC Standard website under the ‘Contact Us’ section. Upon selecting this option, they will be immediately connected to a representative from the customer service team who will handle their query or register their complaint.

    HDFC Standard Life Customer Care Missed Call Service:

    HDFC standard Life also offers a missed Call service where customers (individual or policyholder) can give a missed call from their registered mobile number to certain designated numbers and carry out certain service related requests. This service can be availed by individuals and policyholders of HDFC Standard life insurance.

    • To find out the premium amount on a policy, send a missed call to 080 0000 6607.
    • To find out the policy premium amount with the due date for payment, send a missed call to 080 0000 6608.
    • To find out the fund value, give a missed call on 080 0000 6609.

    HDFC Standard Life Customer Care SMS Service:

    For their new individual and NRI customers who wish to know more about HDFC Standard Life insurance products, the insurer has also set up an SMS service to facilitate the same. Customers can simply send a pre-defined SMS message to a designated number and they will get information regarding the various life insurance products on offer. To use this option, please type the message ‘LIFE’ and SMS it to 56161 from your mobile number.

    HDFC Standard Life Customer Care Call Back Facility:

    If you are looking to purchase an HDFC Standard Life insurance policy but cannot get through to the customer service team via the helpline number, you can now request a call back to get the information. For using this option, simply head over to the HDFC standard Life website, and go to the ‘Contact Us’ section. Once there, locate the ‘Have Us Call You’ section, and click on ‘Get A Call Back’. Following this, you will be redirected to a new page where you will be asked to provide your name, contact number, and email ID. Further, you must select the type of plan that you wish to enquire about, from the drop down menu. Next, click on the Captcha box and submit the information. This service is only available between 9:00 AM and 9:00 PM IST.

    HDFC Life Insurance Customer Care Reviews

  • Page 1 of 50 1 2 3 4 5
    • HDFC Life Life Insurance
      "Good "
      0.5 5.0/5 "Blown Away!"
      I have taken 2 life insurance policies with HDFC Life, one was taken in the year 2007 and other is year back. I am very much satisfied with the policy coverage and benefits. They have introduced term plan and giving partial disability benefits. I am paying the premium of 3700 rupees monthly through ECS.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 13, 2018
    • HDFC Life Life Insurance
      "Good policy to have"
      0.5 5.0/5 "Blown Away!"
      I hold a term insurance with HDFC worth of Rs. 15 lakhs. I opened a term insurance in the year of 2013. I have been paying the premium of Rs. 6174. I have chosen the annual payment mode. Total tenure period of the policy 15 years. This is tax benefitable policy. Since I'm a existing customer of HDFC, i have chosen the same company.
      Was this review helpful? 0
      , dehradun
      Reviewed on Nov 13, 2018
    • HDFC Life Life Insurance
      "Good for saving with Tax benefits"
      0.5 4.0/5 "Great!"
      I have ULIP plan with HDFC Life, I pay the premium around Rs. 15,000 per annum based on market rate I get the benefits , it has locking period from 3 to 5 years. I can check my details directly with the bank, staff will check and update the information. The plan has tax benefits is good.
      Was this review helpful? 0
      , nagpur
      Reviewed on Nov 12, 2018
    • HDFC Life Life Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have a life insurance policy with HDFC LIFE from last 1 year, i am happy with the coverage value of this insurance policy. A premium of Rs 12000 has to be paid for this insurance every 6 months and i pay it through online. The tenure period for this policy is 15 years.
      Was this review helpful? 0
      , nellore
      Reviewed on Oct 31, 2018
    • HDFC Life Life Insurance
      "Beneficial"
      0.5 4.0/5 "Great!"
      I took one life insurance policy in HDFC LIFE. I don't know much about this policy, My friend made me to take this policy because of good benefits. Executive told me, its a saving plan and every year need to pay 30K for the next 7 years then the remaining will be paid by them for 3 years. Total duration is 10years and it will be beneficial and not sure about the full value. I pay the premium through card. After experiencing the benefits, I can recommend this policy to others.
      Was this review helpful? 0
      , gurdaspur
      Reviewed on Oct 31, 2018
    • HDFC Life Life Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have a life insurance with HDFC life. they have charged me nominal premium amount and i pay premium through any mode of payments there is no particular payment mode and till now i have no issue with their service, based on the features and benefits this policy is a good life insurance policy to have.
      Was this review helpful? 0
      , mumbai
      Reviewed on Oct 30, 2018
    • HDFC Life Life Insurance
      "Great card"
      0.5 4.5/5 "Excellent!"
      I have been using the HDFC Life Insurance policy for a while. they charge nominal premium for this policy it also offers accidental benefits and I make payment at the branches. so in terms of features and their service it has been a good experience with them. HDFC Life is a recommendable insurance provider.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Oct 30, 2018
    • HDFC Life Life Insurance
      "Not happy"
      0.5 4.0/5 "Great!"
      I have taken a life insurance from HDFC Life in January 2018. It was recommended by colleague. I am paying the premium through online. For a year paying 50K and need to pay for a 10 years. After the maturity period,the return will be 7 to 8L. I have received the hard copy and soft copy for the policy within a week.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Oct 29, 2018
    • HDFC Life Life Insurance
      "Maturity benefit from HDFC Life Insurance"
      0.5 0.5/5 "Unacceptable"
      Please don't take any policy from HDFC Life Insurance. especially Sampoorn Samridhi Plan. You will get same premium amount after 6 years without any additional. They are no.1 cheaters. I have taken the above policy. The annual premium was Rs.1 Lakh and I have paid total premium amount Rs. 5 Lakhs. After 6years I have received the maturity amount Rs.4.95 Lakhs only. If I deposited in the bank in fixed deposit with 7% interest I can get Rs. 7.34 Lakhs. So, Please don;t prefer HDFC Life insurance. They are no.1 cheaters.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 28, 2018
    • HDFC Life Life Insurance
      "Good policy"
      0.5 3.0/5 "Satisfactory"
      I took this Life insurance from Hdfc Life mainly because of the good returns, s , the payment am doing through on-line every year through online payments . The best about the policy is it covers accidental coverage and critical illness There customer service and customer response is good .
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Oct 26, 2018
    • HDFC Life Life Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      I have taken life insurance policy from Hdfc Life based on the benefits and income tax benefits i have chosen this policy . I make the payment quarterly directly in to their office . Their customer service is good as they respond that much.This policy covers the tenure period of 20 years.
      Was this review helpful? 1
      , mumbai
      Reviewed on Oct 15, 2018
    • HDFC Life Life Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken a life insurance from HDFC Life. I could purchase the insurance online. The tenure is for ten years and there are good plan benefits and sum assured. I would get my maturity amount after the 10th year. The premium is nominal and I can pay it online.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 20, 2018
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a life insurance policy with HDFC LIFE from last 3 months, i am happy with the returns and benefits of this insurance policy. I pay a premium of Rs 40000 on annual basis and this premium i have to pay for 7 years and after 10 years i will get returns of this policy.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Sep 06, 2018
    • HDFC Life Life Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      They had approached me in taking this life insurance policy and the process in starting this insurance has been good. I had been making the payments of premium monthly and the premium amount has been nominal. Their staff responses had been good and there has not been any hassle so far.
      Was this review helpful? 1
      , coimbatore
      Reviewed on Sep 04, 2018
    • HDFC Life Life Insurance
      "average policy "
      0.5 3.5/5 "Pretty good"
      I have take life insurance from Hdfc ergo . Am satisfied with the premium amount which am making the payment This policy covers accidental and critical illness coverage . Their customer representative explained the policy very well before taking the policy . Overall its average policy .
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 04, 2018
    • HDFC Life Life Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I had taken this insurance policy long time back and the process in taking this insurance policy had been simple. The premium had been paying online and it had been simple in the methods. There has not been any hassles faced with their services so far.
      Was this review helpful? 1
      , visakhapatnam
      Reviewed on Sep 03, 2018
    • HDFC Life Life Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have taken a term plan with HDFC LIFE from last 1 year and it is one of the best policy. I pay my premium for Rs 16000 every year through net banking and i am convenient with the payment options. The tenure period for this policy is 40 years and benefits are good in this policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 28, 2018
    • HDFC Life Life Insurance
      "Online information just very easy @ bank bazaarinsurance.com"
      0.5 4.0/5 "Great!"
      I have take life insurance from Hdfc life insurance which has of good returns , This coverage also covers accidental and critical illness coverage . I make the payment yearly through online This policy coverage is for life time had to renew yearly . I used to get income tax benefits. Their customer service explained well about the policy.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Aug 27, 2018
    • HDFC Life Life Insurance
      "Best Policy"
      0.5 5.0/5 "Blown Away!"
      I have take life insurance from Hdfc life insurance which has of good returns , This coverage also covers accidental and critical illness coverage . I make the payment yearly through online This policy coverage is for life time had to renew yearly . I used to get income tax benefits. Their customer service explained well about the policy.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Aug 25, 2018
    • HDFC Life Life Insurance
      "Very Good Service"
      0.5 4.0/5 "Great!"
      I had taken this insurance policy almost five years back. The payment methods has been good and it has been easy and i had been making the payments online. There has not been any hassles faced with them so far and it is a good insurance policy so far.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 31, 2018
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