"Spending a whole day looking for insurance is fun," said nobody, EVER!
  • HDFC Life Insurance Customer Care

     4.0 / 5.0   by 1127 users
    Used this product? Write a review >>

    Plan Benefits

    Payment Options

    Policy Coverage

    Customer Service

    Responsiveness

    HDFC Standard Life was formed as a joint venture between Housing Development Finance Corporation Ltd. (HDFC), one of India's most prominent and trusted housing finance provider, and Standard Life Aberdeen PLC, a leading UK-based financial savings & investment services company. The insurer has a widespread presence in over 980 Indian towns and cities and caters to several hundred customers at any given time. Considering this, customer service forms a very important part of the company’s operations. HDFC Standard Life has set up a robust and well connected customer service division which has been specially trained to handle all queries and complaints being faced by the customers at any point of time.

    HDFC Standard Life Customer Care Toll Free Number:

    Customers who wish to get in touch with the customer care call at HDFC standard life for any life insurance related query or complaint, can do so by dialling on the company’s customer service helpline number.

    • New individual / group customers - For new individual and group policy enquiries, customers can get in touch with the customer service team at their helpline number, which is 1800-266-9777. For individual policy enquiries, this number is reachable all days of the week from 10:00 AM to 7:00 PM. For group insurance enquiries, the helpline number is 1800-266-9777 and will be reachable from Monday to Saturday, 10:00 AM to 7:00 PM.
    • Existing HDFC Standard Life policyholders - Existing policyholders can get in touch with the customer care department for any queries, complaints, or issue relating to their policy by dialling 1860-267-9999. The number is reachable from Monday to Saturday, 10:00 Am to 7:00 PM. Users do not need to prefix any country code (+91) before dialling the number.
    • NRIs - Non-resident Indian customers who wish to contact the customer care team for any product related information or policy related query/complaint, HDFC Standard Life has set up a separate helpline number. The number is +91 89166 53100. It can be reached on all days of the week, from 10:00 AM to 7:00 PM. Users do not need to prefix the country code (+91) when dialling on this number.

    HDFC Standard Life Customer Care Email ID:

    For customers who have any query, complaint, or grievance regarding their HDFC Standard Life insurance policy can also get in touch with the customer service department via email.

    • For existing policyholders, the email address to get in touch with the customer care is service@hdfclife.com.
    • NRI customers who may have a query, complaint, or grievance regarding their HDFC Standard Life insurance policy can get in touch with the customer care at nriservice@hdfclife.com.
    • For all queries regarding HDFC Standard Life insurance products, customers can send an email to the customer service team at buyonline@hdfclife.in.

    HDFC Standard Life Customer Care Chat Service:

    HDFC Standard Life has also set up a dedicated online chat service wherein new customers can get in touch with a company representative to find out about suitable products and purchase them, and for existing policyholders to get in touch with the customer service team to have their complaints, queries, and grievances resolved. The online chat option is available on the HDFC Standard website under the ‘Contact Us’ section. Upon selecting this option, they will be immediately connected to a representative from the customer service team who will handle their query or register their complaint.

    HDFC Standard Life Customer Care Missed Call Service:

    HDFC standard Life also offers a missed Call service where customers (individual or policyholder) can give a missed call from their registered mobile number to certain designated numbers and carry out certain service related requests. This service can be availed by individuals and policyholders of HDFC Standard life insurance.

    • To find out the premium amount on a policy, send a missed call to 080 0000 6607.
    • To find out the policy premium amount with the due date for payment, send a missed call to 080 0000 6608.
    • To find out the fund value, give a missed call on 080 0000 6609.

    HDFC Standard Life Customer Care SMS Service:

    For their new individual and NRI customers who wish to know more about HDFC Standard Life insurance products, the insurer has also set up an SMS service to facilitate the same. Customers can simply send a pre-defined SMS message to a designated number and they will get information regarding the various life insurance products on offer. To use this option, please type the message ‘LIFE’ and SMS it to 56161 from your mobile number.

    HDFC Standard Life Customer Care Call Back Facility:

    If you are looking to purchase an HDFC Standard Life insurance policy but cannot get through to the customer service team via the helpline number, you can now request a call back to get the information. For using this option, simply head over to the HDFC standard Life website, and go to the ‘Contact Us’ section. Once there, locate the ‘Have Us Call You’ section, and click on ‘Get A Call Back’. Following this, you will be redirected to a new page where you will be asked to provide your name, contact number, and email ID. Further, you must select the type of plan that you wish to enquire about, from the drop down menu. Next, click on the Captcha box and submit the information. This service is only available between 9:00 AM and 9:00 PM IST.

    HDFC Life Insurance Customer Care Reviews

  • Page 1 of 50 1 2 3 4 5
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the HDFC Life life insurance policy for a while. I pay a premium of 50000 Per year, I am getting insurance benefits ULIP bonus amount and 5 lacs coverage, accidental coverage is also there. Considering the features and benefits it is a recommendable policy to have.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 04, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have a health insurance policy wiht the HDFC Ergo. Monthly I am paying a premium of 280 rupees. It offers accidental benefits of 25 lacs and the features looked promising. Overall it has been a good policy considering the low premium I am paying and never faced any issues so far.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 25, 2018
    • HDFC Life Life Insurance
      "Good "
      0.5 4.0/5 "Great!"
      I am having the life insurance policy with the HDFC life and the customer service is good too. I would like to say that everything is good and their response too. I am happy with them till now and everything is better with the HDFC life insurance company.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2018
    • HDFC Life Life Insurance
      "Best"
      0.5 4.0/5 "Great!"
      I am having the life insurance policy with the HDFC life and the customer service is good too. Response is also good too. I would like to say that the coverage value is fine one with the HDFC life and everything is better one too.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Jun 19, 2018
    • HDFC Life Life Insurance
      "Good Service so far"
      0.5 5.0/5 "Blown Away!"
      I've a life insurance from the HDFC life. The Sum assured is 50 lacs. I am paying the premium 31000 per year. Overall I never had any issues with their services. HDFC life is a recommendable insurance provider. Based on the features and benefits this policy is a good life insurance policy to have.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 18, 2018
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have been using Life insurance from Hdfc life . It has good benefits with accidental coverage and critical medical claim . I make payment on line through on line net banking after ever 2 years Their customer service and response is good. Overall am satisfied with my life insurance policy
      Was this review helpful? 0
      , noida
      Reviewed on Jun 18, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the HDFC Life Insurance policy for a while. I pay a premium of 25000 per year, it also offers accidental benefits and I make payment at the branches. So in terms of features and their service it has been a good experience with them. HDFC Life is a recommendable insurance provider.
      Was this review helpful? 0
      , thane
      Reviewed on Jun 18, 2018
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have been using Life insurance from Hdfc life . It has good benefits with accidental coverage and critical medical claim . The policy coverage is 60 years with tenure period of 25 years . I pay the payment annually through on line banking . Am getting Income tax benefits from this policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 17, 2018
    • HDFC Life Life Insurance
      "Fair service"
      0.5 2.0/5 "Expected more"
      I've a health insurance policy with the HDFC life. I pay a premium of 8000 per year via an agent. I am not aware about the in depth features of the policy. So far the experience has been good with them. It is a recommendable insurance policy to have.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 14, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a life insurance policy with the HDFC life. I pay a premium of 9000 Per annum, the tenure of the policy is 30 years and I never faced any issues with their services. Overall it is a recommendable policy to have.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jun 08, 2018
    • HDFC Life Life Insurance
      "Good"
      0.5 3.0/5 "Satisfactory"
      I had the life insurance policy with the HDFC life and I have closed it because of my personal reason. I would like to say that the services aspects are okay with the HDFC life. I am really happy with the HDFC life.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Jun 07, 2018
    • HDFC Life Life Insurance
      "One of the best policy"
      0.5 4.0/5 "Great!"
      I do have the HDFC life insurance policy and am using it from the last ten years of time. I would like to say that the services are really fine one and the trends are good one with the HDFC life. I have not found any disadvantages with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 07, 2018
    • HDFC Life Life Insurance
      "Good"
      0.5 3.0/5 "Satisfactory"
      I do have the life insurnce policy with the HDFC life insurance company and the customer service is okay one for me. Everything was on track with them. Coverage value is seems to be okay with the HDFC life, also its a kind of average.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 07, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I was using the HDFC Ergo life insurance policy for . I paid a premium of 1500 year, I closed the policy. I made the payments online. As there was no benefit I closed this policy. Overall I never faced any issue with their services.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 06, 2018
    • HDFC Life Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a life insurance policy from HDFC Life. I pay a premium of 2000 Per month, payments are online. This policy have any commendable features. The sum assured is 2 lacs. I never faced any issues with the payments and the policy.
      Was this review helpful? 0
      , lucknow
      Reviewed on Jun 06, 2018
    • HDFC Life Life Insurance
      "Best Policy"
      0.5 4.5/5 "Excellent!"
      I got the HDFC Life policy along with my personal loan. This policy cover upto 1 lakh. I'm paying the premium amount of Rs. 2700. I did not make any payment for that. HDFC people itself deducted from the loan. It is death coverage policy. The policy name is surva suraksha policy. Tax benefitable and their no medical check up required in this policy.
      Was this review helpful? 0
      , rajkot
      Reviewed on Jun 05, 2018
    • HDFC Life Life Insurance
      "Good Policy"
      0.5 5.0/5 "Blown Away!"
      I have a term insurance with HDFC LIFE from last 3 years and it is one of the good policy to use. I pay my premium once in a year through net banking services and i am convenient with the payment options. I am happy with the coverage and returns of this policy.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Jun 04, 2018
    • HDFC Life Life Insurance
      "Perfect policy to use"
      0.5 5.0/5 "Blown Away!"
      I got the HDFC Eulip life insurance plan and I have got this around a month ago. This policy has the tenure of 5years. The policy has benefits like life cover, tax benefit and etc. I pay the premium through online and I would say it is a good policy to use.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 04, 2018
    • HDFC Life Life Insurance
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken this insurance mainly because as i used to travel to many place for security of family i had taken as it is low premium amount which will be added to my loan amount. Where the claim can be taken only on dismissal and permanent disability. I got my hard copy from bank , there is no processing fees.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 02, 2018
    • HDFC Life Life Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      I have been taken Life insurance from Hdfc life . It has good benefits with accidental coverage and critical illness coverage with normal premium amount . The policy coverage is 60 years with tenure period of 20 years . I pay the payment annualy through online banking by Neft .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 02, 2018
    Common Loader Icon
    Page 1 of 50 1 2 3 4 5
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.