Aviva Life Insurance Customer Care

For existing Aviva Life Insurance customers that wish to lodge a complaint, or ask questions regarding the services offered and the policies, they can contact the customer care unit of the insurer via the toll-free numbers or email ID.

Aviva Life Insurance Company India Ltd. Is the result of a joint venture between Dabur Invest Corp., one of India’s oldest and most renowned company, and Aviva Group, a UK-based insurance group with a noted worldwide presence. Aviva India was founded in 2002 and has been among the most trusted and preferred insurer for hundreds of satisfied customers. To further strengthen their stronghold in the industry, Aviva has continued to offer remarkable customer care service via various channels.

Aviva Life Insurance Toll-Free Numbers:

For customers who wish to get in touch with the customer care team at Aviva Life Insurance, they can immediately do so by calling on the customer care helpline numbers. The Aviva Life Insurance toll free customer care helpline number is 1800-103-7766 or 0124-2709046.

Aviva Life Insurance Customer Care - Email ID

If you have a complaint, grievance, issue, or query which needs immediate resolution, you can simply write an email to the customer care team at Aviva Life India. The email address to get in touch with the customer care team is customerservices@avivaindia.com. However, if you are not satisfied with the response you have received from the customer care department, you can escalate your issue by writing to complaints@avivaindia.com.

Aviva Life Insurance - Lodge a Complaint Online:

Customers can also lodge a complaint they may have regarding an Aviva product by visiting the Aviva Life Insurance India website. Head over to the ‘Register a Complaint’ section’ and click on ‘Lodge your complaint online’. This will redirect you to a new page where you will be required to provide some information such as your life insurance policy number, your first name, last name, email Id, mobile number. Further, you must select the type of complaint you are registering – general query or complaint, followed by another section where you can type in the details of your query/complaint. Once you have described your issue, just enter the security code and submit your complaint.

Aviva Life Insurance – Customer Care at Branch:

Another channel by which customers can approach the customer care division of Aviva Life Insurance is by visiting the nearest Aviva Life branch office. At the branch office, you can ask to meet the Grievance Officer who is specially trained to provide assistance to help you lodge your complaint or resolve your grievance.

Aviva Life insurance Head Office:

Customers can also register their grievances and get in touch with the customer care team by writing to the Aviva Life Insurance India head office. The address for the same is:

Aviva Life Insurance Co India Ltd,

Aviva Towers, Sector Road,

Opposite Golf Course,

DLF Phase V, Sector 43,

Gurgaon – 122003

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