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  • Aviva Life Insurance Customer Care

     4.0 / 5.0   by 176 users
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    Plan Benefits

    Payment Options

    Policy Coverage

    Customer Service

    Aviva Life Insurance Company India Ltd. Is the result of a joint venture between Dabur Invest Corp., one of India’s oldest and most renowned company, and Aviva Group, a UK-based insurance group with a noted worldwide presence. Aviva India was founded in 2002 and has been among the most trusted and preferred insurer for hundreds of satisfied customers. To further strengthen their stronghold in the industry, Aviva has continued to offer remarkable customer care service via various channels.

    Aviva Life Insurance Toll-Free Numbers:

    For customers who wish to get in touch with the customer care team at Aviva Life Insurance, they can immediately do so by calling on the customer care helpline numbers. The Aviva Life Insurance toll free customer care helpline number is 1800-103-7766 or 0124-2709046.

    Aviva Life Insurance Customer Care - Email ID

    If you have a complaint, grievance, issue, or query which needs immediate resolution, you can simply write an email to the customer care team at Aviva Life India. The email address to get in touch with the customer care team is customerservices@avivaindia.com. However, if you are not satisfied with the response you have received from the customer care department, you can escalate your issue by writing to complaints@avivaindia.com.

    Aviva Life Insurance - Lodge a Complaint Online:

    Customers can also lodge a complaint they may have regarding an Aviva product by visiting the Aviva Life Insurance India website. Head over to the ‘Register a Complaint’ section’ and click on ‘Lodge your complaint online’. This will redirect you to a new page where you will be required to provide some information such as your life insurance policy number, your first name, last name, email Id, mobile number. Further, you must select the type of complaint you are registering – general query or complaint, followed by another section where you can type in the details of your query/complaint. Once you have described your issue, just enter the security code and submit your complaint.

    Aviva Life Insurance – Customer Care at Branch:

    Another channel by which customers can approach the customer care division of Aviva Life Insurance is by visiting the nearest Aviva Life branch office. At the branch office, you can ask to meet the Grievance Officer who is specially trained to provide assistance to help you lodge your complaint or resolve your grievance.

    Aviva Life insurance Head Office:

    Customers can also register their grievances and get in touch with the customer care team by writing to the Aviva Life Insurance India head office. The address for the same is:

    Aviva Life Insurance Co India Ltd,

    Aviva Towers, Sector Road,

    Opposite Golf Course,

    DLF Phase V, Sector 43,

    Gurgaon – 122003

    This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

    Aviva Life Insurance Customer Care Reviews

  • Page 1 of 9 1 2 3 4 5
    • Aviva Life Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have a life insurance policy with AVIVA life from last 6 years, i am happy with the coverage value of this policy. It covers critical illness as well as it has a cashless treatment. A premium of Rs 4500 has to be paid for this policy and i pay it through net banking.
      Was this review helpful? 1
      , pune
      Reviewed on Sep 12, 2018
    • Aviva Life Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a life insurance policy with the Aviva Life. I am paying 8000 per year via Online. The sum assured is 1 Crore and considering the policy features and plan benefits it has been a very good experience with the life insurance policy.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Jul 14, 2018
    • Aviva Life Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      The AVIVA life insurance policy has been used by me for more than 3 years. This policy has the tenure of 20years. The customer support service and the response is good with the Aviva insurance. I pay the premium amount around Rs,10,000 in an year.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 13, 2018
    • Aviva Life Insurance
      "Policy is good but the premium is high"
      0.5 5.0/5 "Blown Away!"
      Aviva term insurance coverage upto the age of 50. I used to make the payment through net banking. Last year onwards i register my credit card to auto debit the money from my card. I have taken this policy in the year of 2012. I'm paying the annual premium of Rs. 19900. Sum assured amount of Rs. 50 Lakhs.
      Was this review helpful? 1
      , madurai
      Reviewed on Jun 06, 2018
    • Aviva Life Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a life insurance policy with AVIVA life from last 6-7 years and it is a long term policy. The tenure of this life insurance policy is 60 years. I pay my premium once in a year through net banking and i am convenient with the payment options. I am happy with the coverage and returns of this policy.
      Was this review helpful? 1
      , bangalore
      Reviewed on Mar 12, 2018
    • Aviva Life Insurance
      "Life insurance with AVIVA"
      0.5 5.0/5 "Blown Away!"
      I have taken a life insurance from AVIVA.The premium is 47000 which i have to pay every year.And after completing the maturity period of 15 years they will provide me the sum assured plus the bonus amount. I make the payment through cheque. Its a good policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 12, 2018
    • Aviva Life Insurance
      "Life insurance with AVIVA"
      0.5 5.0/5 "Blown Away!"
      I have taken a life insurance from AVIVA.The premium which i have to pay yearly is 50000 and after completing the maturity period of 12 years they will provide me the sum assured plus the bonus amount. I always make the payment through cheque.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 12, 2018
    • Aviva Life Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken Term Insurance with Aviva,the premium amount is 6,000,i have taken this policy since 2011.I have no claim experience with them till date,the policy is for 37 years,the policy coverage amounts is 50 lakhs,I pay premium amount online,within 12 days they had processed it.
      Was this review helpful? 0
      , kolkata
      Reviewed on Mar 02, 2018
    • Aviva Life Insurance
      "Good Payment Option"
      0.5 5.0/5 "Blown Away!"
      I have taken a Term Insurance from Aviva. I have been paying Rs.4000 as a premium for this Insurance. They are giving me a coverage of Rs.50 Lakhs. The total paying term is for 30 years. I have are already paid for my first 5-6 years. Payment options with them is good.
      Was this review helpful? 0
      , lucknow
      Reviewed on Mar 02, 2018
    • Aviva Life Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have taken a Term Plan with AVIVA in the year of 2009. I have chosen the service because of customer service ratings and benefits are good. I am paying around 5000 rupees annually through net banking. It was taken through online. The customer service is not that much what I expected for.
      Was this review helpful? 0
      , mumbai
      Reviewed on Dec 21, 2017
    • Aviva Life Insurance
      "Average service"
      0.5 4.0/5 "Great!"
      I have taken a Life Insurance with AVIVA.The premium amount is 10,000 its very high as compared to Reliance is paid once in a year.The policy is for 30ayers.I get a policy coverage amount of 50 lakhs.The website is easy to understand and navigate.The executives respond on time.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Dec 19, 2017
    • Aviva Life Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I am having AVIVA life insurance policy from last 7 years and it is a very good policy to use. This policy has to be renewed every year and i pay a premium of Rs 6000 on annual basis through online. I have a coverage amount up to Rs 50 lakhs and i am also satisfied with the benefits of this policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 04, 2017
    • Aviva Life Insurance
      "Very Good Money Back Policy"
      0.5 4.0/5 "Great!"
      AVIVA gave me terms and condition clearly during the activation of life insurance. I generally make the premium around Rs. 25,000 per annum it has total tenure of 20 years. Every 5 years I would get the bonus interest around Rs. 32,000 after the maturity period I would get the amount Rs. 3.31 lakhs. Its a beneficial policy to make the savings.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 13, 2017
    • Aviva Life Insurance
      "satisfied"
      0.5 4.0/5 "Great!"
      I am having the life insurance policy with the Aviva life insurance company and am holding it from the last two years of time. I would like to say that the response is fine one with the Aviva and I have not faced any issues with them till now.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 04, 2017
    • Aviva Life Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a term plan from AVIVA the documents was very fine the staffs of AVIVA was very helpful the service was very good the payments are through online and it have 3 years I am using the service it was totally a excellent service from AVIVA for my term plan service.
      Was this review helpful? 0
      , jammu
      Reviewed on Oct 28, 2017
    • Aviva Life Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a life insurance service with AVIVA and I have taken one policy for 25 years from AVIVA insurance and I use to get regular updates regarding new schemes and offers from AVIVA staffs,it was a very excellent experience from AVIVA for my life insurance service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 26, 2017
    • Aviva Life Insurance
      "Good protect insurance"
      0.5 4.5/5 "Excellent!"
      I have Aviva life insurance, taken policy before four years from them, every annum I used to make the premium around Rs.16,000, its pure term insurance after me. My family will get the reimbursement of Rs.50 lakhs. I used to make the payment through netbanking, even I received the policy copy/
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 20, 2017
    • Aviva Life Insurance
      "Good protection for family"
      0.5 4.0/5 "Great!"
      From Aviva everything is good, response towards the customer is excellent, I am paying the premium around Rs.7600 for the term insurance, it has the tenure of 30 years. If something happened to me my nominees will get reimburse amount of Rs.1 crore, their claim settled ratio is also good.
      Was this review helpful? 0
      , pune
      Reviewed on Oct 04, 2017
    • Aviva Life Insurance
      "Very good policy to use"
      0.5 4.5/5 "Excellent!"
      The customer service is good with AVIVA insurance company, I hold a insurance policy with Aviva . This policy has the tenure of 25years. I pay the premium of 72000 every year. I pay the premium via E- transaction, which is easy way to pay the premium.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 27, 2017
    • Aviva Life Insurance
      "Average "
      0.5 3.0/5 "Satisfactory"
      I am having the life insurance policy with the Aviva life insurance company and the services are really better one for me. I would like to say that the customer service is also a better one for me and the benefits are not really a satisfied one for me.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Sep 11, 2017
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