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Aviva Life Insurance Customer Care

For existing Aviva Life Insurance customers that wish to lodge a complaint, or ask questions regarding the services offered and the policies, they can contact the customer care unit of the insurer via the toll-free numbers or email ID.
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Aviva Life Insurance Company India Ltd. Is the result of a joint venture between Dabur Invest Corp., one of India’s oldest and most renowned company, and Aviva Group, a UK-based insurance group with a noted worldwide presence. Aviva India was founded in 2002 and has been among the most trusted and preferred insurer for hundreds of satisfied customers. To further strengthen their stronghold in the industry, Aviva has continued to offer remarkable customer care service via various channels.

Aviva Life Insurance Toll-Free Numbers:

For customers who wish to get in touch with the customer care team at Aviva Life Insurance, they can immediately do so by calling on the customer care helpline numbers. The Aviva Life Insurance toll free customer care helpline number is 1800-103-7766 or 0124-2709046.

Aviva Life Insurance Customer Care - Email ID

If you have a complaint, grievance, issue, or query which needs immediate resolution, you can simply write an email to the customer care team at Aviva Life India. The email address to get in touch with the customer care team is customerservices@avivaindia.com. However, if you are not satisfied with the response you have received from the customer care department, you can escalate your issue by writing to complaints@avivaindia.com.

Aviva Life Insurance - Lodge a Complaint Online:

Customers can also lodge a complaint they may have regarding an Aviva product by visiting the Aviva Life Insurance India website. Head over to the ‘Register a Complaint’ section’ and click on ‘Lodge your complaint online’. This will redirect you to a new page where you will be required to provide some information such as your life insurance policy number, your first name, last name, email Id, mobile number. Further, you must select the type of complaint you are registering – general query or complaint, followed by another section where you can type in the details of your query/complaint. Once you have described your issue, just enter the security code and submit your complaint.

Aviva Life Insurance – Customer Care at Branch:

Another channel by which customers can approach the customer care division of Aviva Life Insurance is by visiting the nearest Aviva Life branch office. At the branch office, you can ask to meet the Grievance Officer who is specially trained to provide assistance to help you lodge your complaint or resolve your grievance.

Aviva Life insurance Head Office:

Customers can also register their grievances and get in touch with the customer care team by writing to the Aviva Life Insurance India head office. The address for the same is:

Aviva Life Insurance Co India Ltd,

Aviva Towers, Sector Road,

Opposite Golf Course,

DLF Phase V, Sector 43,

Gurgaon – 122003

This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

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Aviva Life Insurance Customer Care Reviews

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  • Aviva Life Insurance
    "Very good"
    0.5 4.0/5 "Great!"
    I have taken one more insurance with aviva life insurance my plan is forty years almost eight years is complete . This is best customer service provided and response at a time and I am happy with aviva life insurance . and I am satisfied all thing in this insurance .
    Was this review helpful? 0
    , faridabad
    Reviewed on Mar 14, 2019
  • Aviva
    Aviva Life Insurance
    "Good income replacement plan"
    0.5 4.0/5 "Great!"
    I'm working with the AVIVA hence i have chosen the salary replacement income plan for my entire family benefits. If something happened to my life, they will be getting a 100% of my salary for next 20 years. I have been paying the premium amount of Rs. 600 every month. Since I'm working as a employee, i will get 50% additional benefits.
    Was this review helpful? 0
    , vadodara
    Reviewed on Feb 25, 2019
  • Aviva Life Insurance
    "Best Policy"
    0.5 5.0/5 "Blown Away!"
    I have taken life insurance from the Aviva LIFE INSURANCE life as it has good returns i make the payment through online banking annually . This policy covers accidental and critical illness benefits with the good tenure period The customer representative explained the benefits and features of the policy . Overall am satisfied with my policy .
    Was this review helpful? 0
    , hyderabad
    Reviewed on Jan 28, 2019
  • Aviva Life Insurance
    "Very Good Service"
    0.5 4.0/5 "Great!"
    I had started this Term Insurance a long time back and the premium had been paying on an annual basis. The premium amount has been nominal and the payment method has been simple. I used to pay the premium through their mobile application which as convenient and their customer support has also been helpful.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 26, 2019
  • Aviva Life Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have taken life insurance policy with AVIVA LIFE from last 7 years and it is a long term policy. I have to pay premium for 15 years and ie through ECS and i am convenient with the payment options. Tenure period for this policy is 20 years and i am happy with the returns.
    Was this review helpful? 0
    , chennai
    Reviewed on Jan 08, 2019
  • Aviva Life Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been using my life insurance with Aviva life insurance corporation, i took this insurance my counselling my financial adviser, as he had suggested me, and there is some term plan i have took from this institute,and the premium amount they have charged me was nominal,and i pay on yearly basis, and i use to pay through off line.
    Was this review helpful? 1
    , bangalore
    Reviewed on Dec 27, 2018
  • Aviva Life Insurance
    "Need more marketing about this policy"
    0.5 4.0/5 "Great!"
    Whenever i have a enquiry, the customer care people are giving a prompt response in a customer's understandable way. When they have charged extra from my credit card for my policy, they have given me a explanation of GST charges. I have taken a life insurance policy 20 years before. I pay the premium amount of Rs. 6510 then and now Rs. 10560 yearly once.
    Was this review helpful? 0
    , vellore
    Reviewed on Dec 04, 2018
  • Aviva Life Insurance
    "Take care of the family by taking this policy"
    0.5 4.0/5 "Great!"
    Last 2 years, i have not made the payment for my term insurance. Basically i have purchased this policy because they are charging very less premium in the market. Their brand ambassador is Sachin Tendulkar hence they are very good brand company. I don't have much interaction with their customer care service. I have chosen the coverage value of Rs.50 lakhs.
    Was this review helpful? 0
    , new delhi
    Reviewed on Dec 02, 2018
  • Aviva Life Insurance
    "Best policy"
    0.5 5.0/5 "Blown Away!"
    I have a life insurance policy with AVIVA life from last 6 years, i am happy with the coverage value of this policy. It covers critical illness as well as it has a cashless treatment. A premium of Rs 4500 has to be paid for this policy and i pay it through net banking.
    Was this review helpful? 1
    , pune
    Reviewed on Sep 12, 2018
  • Aviva Life Insurance
    "Good Service"
    0.5 4.0/5 "Great!"
    I've a life insurance policy with the Aviva Life. I am paying 8000 per year via Online. The sum assured is 1 Crore and considering the policy features and plan benefits it has been a very good experience with the life insurance policy.
    Was this review helpful? 1
    , gurgaon
    Reviewed on Jul 14, 2018
  • Aviva Life Insurance
    "Good policy to use"
    0.5 4.0/5 "Great!"
    The AVIVA life insurance policy has been used by me for more than 3 years. This policy has the tenure of 20years. The customer support service and the response is good with the Aviva insurance. I pay the premium amount around Rs,10,000 in an year.
    Was this review helpful? 1
    , bangalore
    Reviewed on Jun 13, 2018
  • Aviva Life Insurance
    "Policy is good but the premium is high"
    0.5 5.0/5 "Blown Away!"
    Aviva term insurance coverage upto the age of 50. I used to make the payment through net banking. Last year onwards i register my credit card to auto debit the money from my card. I have taken this policy in the year of 2012. I'm paying the annual premium of Rs. 19900. Sum assured amount of Rs. 50 Lakhs.
    Was this review helpful? 1
    , madurai
    Reviewed on Jun 06, 2018
  • Aviva Life Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I hold a life insurance policy with AVIVA life from last 6-7 years and it is a long term policy. The tenure of this life insurance policy is 60 years. I pay my premium once in a year through net banking and i am convenient with the payment options. I am happy with the coverage and returns of this policy.
    Was this review helpful? 1
    , bangalore
    Reviewed on Mar 12, 2018
  • Aviva Life Insurance
    "Life insurance with AVIVA"
    0.5 5.0/5 "Blown Away!"
    I have taken a life insurance from AVIVA.The premium is 47000 which i have to pay every year.And after completing the maturity period of 15 years they will provide me the sum assured plus the bonus amount. I make the payment through cheque. Its a good policy.
    Was this review helpful? 1
    , new delhi
    Reviewed on Mar 12, 2018
  • Aviva Life Insurance
    "Life insurance with AVIVA"
    0.5 5.0/5 "Blown Away!"
    I have taken a life insurance from AVIVA.The premium which i have to pay yearly is 50000 and after completing the maturity period of 12 years they will provide me the sum assured plus the bonus amount. I always make the payment through cheque.
    Was this review helpful? 0
    , new delhi
    Reviewed on Mar 12, 2018
  • Aviva Life Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have taken Term Insurance with Aviva,the premium amount is 6,000,i have taken this policy since 2011.I have no claim experience with them till date,the policy is for 37 years,the policy coverage amounts is 50 lakhs,I pay premium amount online,within 12 days they had processed it.
    Was this review helpful? 0
    , kolkata
    Reviewed on Mar 02, 2018
  • Aviva Life Insurance
    "Good Payment Option"
    0.5 5.0/5 "Blown Away!"
    I have taken a Term Insurance from Aviva. I have been paying Rs.4000 as a premium for this Insurance. They are giving me a coverage of Rs.50 Lakhs. The total paying term is for 30 years. I have are already paid for my first 5-6 years. Payment options with them is good.
    Was this review helpful? 0
    , lucknow
    Reviewed on Mar 02, 2018
  • Aviva Life Insurance
    "Average"
    0.5 3.0/5 "Satisfactory"
    I have taken a Term Plan with AVIVA in the year of 2009. I have chosen the service because of customer service ratings and benefits are good. I am paying around 5000 rupees annually through net banking. It was taken through online. The customer service is not that much what I expected for.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 21, 2017
  • Aviva Life Insurance
    "Average service"
    0.5 4.0/5 "Great!"
    I have taken a Life Insurance with AVIVA.The premium amount is 10,000 its very high as compared to Reliance is paid once in a year.The policy is for 30ayers.I get a policy coverage amount of 50 lakhs.The website is easy to understand and navigate.The executives respond on time.
    Was this review helpful? 1
    , ahmedabad
    Reviewed on Dec 19, 2017
  • Aviva Life Insurance
    "Good policy to use"
    0.5 4.0/5 "Great!"
    I am having AVIVA life insurance policy from last 7 years and it is a very good policy to use. This policy has to be renewed every year and i pay a premium of Rs 6000 on annual basis through online. I have a coverage amount up to Rs 50 lakhs and i am also satisfied with the benefits of this policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 04, 2017
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