• Aegon Life Insurance Customer Care

     4.5 / 5.0   by 144 users
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    Plan Benefits

    Payment Options

    Policy Coverage

    Customer Service

    Responsiveness

    Aegon Life Insurance Company Limited, (formerly known as Aegon Religare Life Insurance Company Limited) began operations in India in 2008. The company adopted a multi-channel distribution strategy with the key objective of helping people plan their lives better. Ever since it’s launch, Aegon Life has been striving to provide it’s customers with a superior insurance experience by offering an extensive product range to suit diverse needs, advising their customers on products best suited for them, and also providing quality after sales support at all times with their dedicated customer support staff.

    Aegon Life Insurance Toll Free Number:

    Aegon Life Insurance puts great emphasis on customer satisfaction, and has taken all necessary steps to ensure that customers can always approach the company regarding any queries or issues. If you are a new or existing Aegon Life customer and have a query, issue or grievance regarding your Aegon Life policy, or simply wish to enquire about the products on offer, you can get in touch with the customer service team at Aegon Life via their helpline number, which is 1800-209-9090.

    Aegon Life Insurance Customer Care – Email ID

    Whether you are a new or an existing customer, you can also get in touch with the customer support team at Aegon Life via email. Whatever query, issue, or complaint that you may have, email it to the customer support division at customer.care@aegonlife.com.

    Aegon Life Insurance Customer Care – SMS Service

    In addition to the helpline number and email ID, customers can get details about their policy without having to go through the customer care. There is also an SMS service using which a customer can get their policy details anytime and anywhere. To avail the service, one needs to send an SMS with the specific request related code to 92210 10101. With this service, customers can get information such as their premium due details, request for a call back, generate their TPIN for IVR, get details on new products, get details about fund value, find out about the current status of their policy, request for a premium receipt, and get a unit statement.

    Aegon Life Insurance Customer Service – IVR Self-Service:

    To further help cut down on response time for queries and policy related requests, there is also an IVR Service provided by the insurer. Customers can use this service to get information about various topics such as switching funds, premium redirection, auto rebalancing, know about the invest protect option, request to change their premium payment frequency, change their policy nomination, opt out of a rider attached with the policy, get premium payment details, and more.

    Aegon Life Insurance Registered Office Address:

    Besides the various online channels, you can also get in touch with the customer support department by sending all your life insurance queries via post. The registered address where you can send your letter to is:

    Customer Service Department:

    Aegon Life Insurance Company Limited,

    Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,

    Western Express Highway, Goregaon (East),

    Mumbai- 400063

    Tel: +91 2261180100

    Fax: 02261180200/300 

    Aegon Life Insurance Customer Care Reviews

  • Page 1 of 8 1 2 3 4 5
    • Aegon Life Life Insurance
      "Good Term Policy"
      0.5 3.5/5 "Pretty good"
      Tool this term life insurance from Aegon. Overall policy is good but customer support is not good. Incorrect email entered in the policy document and as a result I have to chase after Insurance company to change thw details. That whole process took almost a month.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 30, 2018
    • Aegon Life Life Insurance
      "Life insurance with AEGON"
      0.5 4.0/5 "Great!"
      I have taken a life insurance from AEGON LIFE and the premium amount is 13600. The total maturity period is for 40 years. They do provide accidental benefits and illness coverage up to 20 lakhs. after death they will give provide 1 core to the family.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 22, 2018
    • Aegon Life Life Insurance
      "Good "
      0.5 4.0/5 "Great!"
      I have a term plan insurance with Aegon. Compared to other companies it was good. It was recommended by friend. The response was not immediate. I used to pay yearly 18K through online. It was taken recently 8 months back. The policy coverage and benefits are good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 13, 2018
    • Aegon Life Life Insurance
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      Aegon Life insurance service is good. I have taken one policy with Aegon for the term period of 15 years. The new schemes and offers are good they use to update me regularly. It was totally a excellent service from Aegon Life insurance service.
      Was this review helpful? 0
      , kanpur
      Reviewed on Mar 03, 2018
    • Aegon Life Life Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken Life Insurance with Aegon Life,the premium amount is 36,000 paid per annum,the policy is for 15 years,the total policy coverage is 4.6 lakhs,plan name is Maxima,its a kind of investment policy,the process took almost two days of time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 26, 2018
    • Aegon Life Life Insurance
      "Good for Me and My Family"
      0.5 5.0/5 "Blown Away!"
      Last three month back I purchase Aegon life through online channel. The plan benefits are good, I get the maturity benefits of Rs. 34 lakhs after 25 Years . In case of any loss, my nominees get the amount of Rs. 7.50 lakhs. I make monthly premium around Rs. 5000 monthly month its fine.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 20, 2018
    • Aegon Life Life Insurance
      "Good Coverage for family"
      0.5 4.0/5 "Great!"
      I took life insurance from Aegon before three years, at the time I came across it. Hence I availed that term insurance for my family, the premium was around Rs. 30k per annum but I am not sure about the tenure. I have selected sum assured which is suitable for family. I do have critical illness cover.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 08, 2018
    • Aegon Life Life Insurance
      "Best"
      0.5 4.0/5 "Great!"
      I do have life insurance policy with the Aegon life insurance company. I feel that they are good too. I have not experienced their claims till now. Plan benefits are fine one with the Aegon life insurance company and everything is good one with them till now.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • Aegon Life Life Insurance
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I have taken Life Insurance with AEGON.I pay a premium of 1.7 lakhs per annum as i hold four policies with them, i get a policy coverage of 1.25 crores.I don't have a claim experience with them.The premium is paid through online.The website is easy to understand.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 21, 2017
    • Aegon Life Life Insurance
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have taken term insurance with Aegon 3 months back. The plan benefits and policy coverage are good. They charging lower premium compared to others. I pay monthly around 820 rupees through online banking. Incase of any death they will give 1 crore. For accidents it will be 1.37 crores.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 04, 2017
    • Aegon Life Life Insurance
      "Life insurance"
      0.5 4.0/5 "Great!"
      AGEON religare is good, where we can use the amount of life coverage but they take very meager premium. The benefits are like are the best coverage, The tenure i guess is 60 years. Re payment options are good as i make the payment on a yearly basis . Further, I make the payment through online.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 22, 2017
    • Aegon Life Life Insurance
      "Good "
      0.5 5.0/5 "Blown Away!"
      I am having the life insurance policy with the Aegon Religare and I have gone it through an agent. It came in few days of time, also I am happy with them till now. I have not much experienced with them about their policy and the coverage.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 16, 2017
    • Aegon Life Life Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have taken a Life insurance from AEGON LIFE. The total policy period is for 80 years. The monthly premium amount is 1158.Its a term insurance.Only after my death my family will be get benefited. I have linked my credit card with insurance policy were it will be auto deducted.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 10, 2017
    • Aegon Life Life Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      Got the Aegon Life insurance policy for past 15years. I pay the premium through online. I pay around Rs,15,000 per year. The customer support is good with Aegon life . The plan benefits and the coverage is good with this policy. This policy has the tenure of 15years, still 7more years are left to maturity.
      Was this review helpful? 0
      , karaikudi
      Reviewed on Nov 06, 2017
    • Aegon Life Life Insurance
      "Awesome!!"
      0.5 5.0/5 "Blown Away!"
      Around 5 years ago I got the Life insurance policy with Aegon life . I pay Rs,5000 towards this policy in every 6 months once. This policy has the tenure of 15 years. the plan benefits and the coverage is good with this policy. I would say the Aegon life insurance policy is a good policy to use.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 02, 2017
    • Aegon Life Life Insurance
      "Good policy"
      0.5 2.0/5 "Expected more"
      Around 5years ago I got the Life insurance policy with Aegon life . I pay Rs,5000 towards this policy in every 6months once. This policy has the tenure of15years. the plan benefits and the coverage is good with this policy. I would say the Aegon life insurance policy is a good policy to use.
      Was this review helpful? 0
      , bareilly
      Reviewed on Oct 30, 2017
    • Aegon Life Life Insurance
      "Good Insurance"
      0.5 4.5/5 "Excellent!"
      Through online channel I have taken life insurance, comes term insurance from Aegon life, I took the policy cover of Rs. 1.4 crore, my family will get the reimburse amount on monthly basis . I am paying low premium it has good protection for the nominees.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 20, 2017
    • Aegon Life Life Insurance
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      Aegon Life is also good in the benefits. I have taken a normal life insurance policy from them and they have flexible premiums. It is economical. I would get my benefits after the tenure of 20 years. I have the facility to make my payments through my debit or credit card.
      Was this review helpful? 0
      , jalandhar
      Reviewed on Oct 16, 2017
    • Aegon Life Life Insurance
      "Don't buy ---Poor customer service"
      0.5 0.5/5 "Unacceptable"
      Story Name: A frustrated customer of Aegon. Responsible person: Mr. Anand Nair & Ms. Shivangi Singhat, request to every one not to buy any plan from aegon insurance & specially from these 2. I just bought one term insurance from them just 2 days back & felt following issues a) I choose one date for medical checkup & instead of my convenience they sent me msg for medical checkup for any date instead of asking my availability & most important adviser didn't bother to call me for checkup, she (shivangi singhat) sent one computer generated msg to me & asked me to go there, as per them i don't have any work & i am a free person. The main issue start from here, i mailed her to call me & change my medical location as well as date but what a attitude she have (i must appreciate), she never called me (felling like she is telling me, go to hell).
      Was this review helpful? 1
      , alwar
      Reviewed on Oct 11, 2017
    • Aegon Life Life Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      The Aegon life insurance is used by me around 8 years. This policy has the tenure of 70. When I turn to 70 this policy gets matured. I pay the premium of Rs,37000 ever years. The plan benefits and the coverage is good with this policy . It has the coverage of accidental coverage and critical illness.
      Was this review helpful? 0
      , lucknow
      Reviewed on Oct 05, 2017
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