Aegon Life Insurance Company Limited, (formerly known as Aegon Religare Life Insurance Company Limited) began operations in India in 2008. The company adopted a multi-channel distribution strategy with the key objective of helping people plan their lives better. Ever since it’s launch, Aegon Life has been striving to provide it’s customers with a superior insurance experience by offering an extensive product range to suit diverse needs, advising their customers on products best suited for them, and also providing quality after sales support at all times with their dedicated customer support staff.
Aegon Life Insurance puts great emphasis on customer satisfaction, and has taken all necessary steps to ensure that customers can always approach the company regarding any queries or issues. If you are a new or existing Aegon Life customer and have a query, issue or grievance regarding your Aegon Life policy, or simply wish to enquire about the products on offer, you can get in touch with the customer service team at Aegon Life via their helpline number, which is 1800-209-9090.
Whether you are a new or an existing customer, you can also get in touch with the customer support team at Aegon Life via email. Whatever query, issue, or complaint that you may have, email it to the customer support division at firstname.lastname@example.org.
In addition to the helpline number and email ID, customers can get details about their policy without having to go through the customer care. There is also an SMS service using which a customer can get their policy details anytime and anywhere. To avail the service, one needs to send an SMS with the specific request related code to 92210 10101. With this service, customers can get information such as their premium due details, request for a call back, generate their TPIN for IVR, get details on new products, get details about fund value, find out about the current status of their policy, request for a premium receipt, and get a unit statement.
To further help cut down on response time for queries and policy related requests, there is also an IVR Service provided by the insurer. Customers can use this service to get information about various topics such as switching funds, premium redirection, auto rebalancing, know about the invest protect option, request to change their premium payment frequency, change their policy nomination, opt out of a rider attached with the policy, get premium payment details, and more.
Besides the various online channels, you can also get in touch with the customer support department by sending all your life insurance queries via post. The registered address where you can send your letter to is:
Customer Service Department:
Aegon Life Insurance Company Limited,
Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,
Western Express Highway, Goregaon (East),
Tel: +91 2261180100