Bajaj Life Group Credit Protection Plus

To buy the policy, you must fulfil the age criteria given below:  

Key Features of Life Group Credit Protection Plus

Here are the features of the policy:

Optional Inbuilt Benefits of Group Credit Protection Plus 

You can also add the following optional benefits as well: 

a) Accelerated Critical Illness Benefit 

If a member is diagnosed with a covered critical illness while the policy is active, then the insured amount (Sum Assured) for that member will be paid as per the schedule of policy. The payment will be made at the beginning of the month in which the illness is diagnosed. Once this benefit is paid, the member insurance cover under the policy will end. The diseases covered under the add on are as follows:  

• Cancer of specified severity  
• First heart attack  
• Open chest CABG  
• Kidney failure requiring regular dialysis  
• Stroke  
• Major organ and bone marrow transplant  
• Permanent paralysis  
• Multiple sclerosis  
• Aortic surgery  
• Pulmonary hypertension  
• Alzheimer’s disease 

b) Accelerated Accidental Permanent Total Disability Benefit 

If a member suffers from covered accidental permanent total disability while the policy is active, then the insured amount (Sum Assured) for that member will be paid as per the policy schedule. The payment will be made at the beginning of the month in which the disability occurs. After paying the benefit, the member insurance cover under the policy will end. 

Revival of Insurance Cover

If you do not pay the premium of your insurance cover, then your insurance cover will be lapsed. You may be able to revive it if you meet the following eligibility conditions:

• Your group membership must remain active. 
• You can apply for the revival within 5 years from the date of the first unpaid premium and before the end of the premium payment term.  
• The revived cover will take effect only after the insurer confirms the revival.  
• The policy will cover only events that occur after the revival date. 
• Pay all overdue premiums along with applicable interest.  
• Provide any required evidence of insurability if requested.

Contact Details for Grievance Redressal

If you have any query, complaint, or grievance, you can contact through the following methods: 

Level 1: You can contact the Customer Care Desk at 020-6712 1212 or visit the nearest Customer Care Centre. Here are the contact details:  

• Phone: 020-6712 1212 
• Email: customercare@bajajlife.com 
• Timings: Monday to Saturday, 9:00 a.m. to 7:00 p.m. (excluding public holidays) 
• Address: Bajaj Insurance House, Airport Road, Yerawada, Pune – 411006 

Level 2: If you are not satisfied with the response or do not receive a reply within 14 days, contact the Grievance Redressal Officer by sending email at gro@bajajlife.com. 

Level 3: If your issue remains unresolved or there is no response within 14 days, you contact the IRDAI Grievance Call Centre (IGCC) through:  

• Toll-Free: 155255 / 1800-4254-732 
• Email: complaints@irdai.gov.in