Dial 1800 425 1515. The steps that you will have to go through in the Andhra Bank hotline IVR call are:
1. Welcome to Andhra Bank.
2. Dial 1 for English, Hindi ke liye 2 dial kare, press 3 for Telugu
3. Press 1. You will hear the following options:
4. Press 6. Then choose anyone from the following options:
5. Press 2. Next, choose the suitable option to get your required service:
6. Choose the required option to access the service and abide by the steps that follow.
At any point during your call, you can press 0 to directly speak to the Andhra Bank customer care specialist. You can address any of your queries to the officer or register your complaints.
|Internet and Mobile Banking Enquiry||040-23122297|
|SMS Banking||SMS ‘UPSET’ to 9666606060|
|Mobile Banking App||‘TEJ’|
|Online form for inquiry||https://andhrabank.in/english/Inquiryleadform.aspx|
|Online form to register complaints||https://customer.andhrabank.in/care/ccare.aspx|
|email@example.com / firstname.lastname@example.org|
|Postal address||Head Office, 5-9-11, Dr. Pattabhi Bhavan, Secretariat Road, Saifabad, Hyderabad 500 004, Telangana, India|
|NRI Cell/Branch||Contact Number|
|NRI Cell Head Office||Tel: 040 - 23233004/23252379/23234036|
|IIB Mumbai||Tel: 022-22161075/22168053|
|NRI Branch Mumbai||Tel: 022 – 26233338|
|NRI Branch New Delhi||Tel: 011 – 26167590|
|NRI Branch Hyderabad||Tel: 040 – 23421286|
|Contact Number||Ph: 040-23233004, 23252379||Ph: 040-23233004, 23252379||Ph: 040-23234036, 23233004, 23252379|
|Contact Number||022-2623 3338||040-23421286||011-26167590|
Sri N. Suryanarayana, Assistant General Manager, Tel: 040 - 23297899
|Tel: 0484-2207713||Cochin (Kochi)|
|Tel: 040-23468609||Hyderabad I|
|Tel: 070-23467822||Hyderabad II|
|Tel: 011-25825287||New Delhi|
|Tel: 08942-270914||3 Srikakulam|
If you have registered a complaint with the bank through the 'Upset' service and you are not happy with the response, you can escalate the matter. All correspondences pertaining to complaints/grievances received under this service must be addressed to:
In case the resolution provided by the Customer Service Department is not up to your satisfaction or you don’t get a response from the bank within the stipulated timeframe, you may approach the General Manager and Nodal Officer Customer Service of Andhra Bank.
The address and contact details of the officer is:
Smt. B Vijayalakshmi, Andhra Bank General Manager cum Nodal Officer CS, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City - 500 004. Telangana, Tel: 040 - 23252373
In case your grievance is not satisfactorily resolved by the bank within 30 days of receiving the complaint, you may approach the Banking Ombudsmen who are appointed by the Reserve Bank of India to resolve the grievances of the customers.
The addresses and jurisdictions of the Banking Ombudsmen of Andhra Bank are as follows:
|Ahmedabad||079- 26582357, 079- 26586718|
|Bengaluru||080-22210771, 080- 22275629|
|Bhopal||0755-2573772, 0755- 2573776|
|Bhubaneswar||0674-2396207, 0674- 2396008|
|Chandigarh||0712-2721109, 0712- 2721011|
|Chennai||044-25399170, 044- 25395964|
|Guwahati||0361-2542556, 0361- 2540445|
|Hyderabad||040-23210013, 040- 23243970|
|New Delhi||011-23725445/011- 23710882|
1. What are the information that should be provided to the customer care executives of Andhra Bank while applying for a new home loan?
You need to keep the following information handy while applying for a new loan:
2. Can I ask any home loan-related queries to the customer care center of Andhra Bank?
Yes, you can ask any query to the customer care executives as far as they are related to the following home loan services:
3. Is it mandatory to call the customer care center of Andhra Bank from my registered mobile number?
You can call the customer care helpline number of Andhra Bank from any mobile number, However, if you can call from your registered mobile number you will get a faster resolution of your concern.
4. Is it possible to know the status of my new home loan application with the help of Andhra Bank customer care executives?
Yes, you can know the status report of the applied home loan by calling the customer care executives. Keep your loan application number handy before calling.
5. What services can I access through Andhra Bank IVRS facility?
The following services are available on the customer care number if you have the telebanking facility:
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