A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • United Bank Home Loan Customer Care

    Toll-Free Number 18003450345

    Other Ways to Reach United Bank of India Home Loan Hotlines:

    Phone banking toll free number 1800 345 3344
    Online form to register complaints Register your complaints
    Email address webmaster@unitedbank.co.in

    Customer care Service Process

    Call on United Bank’s customer care toll free number 1800 345 0345. After dialling the number, you will be directly connected to a customer service executive. Provide the necessary details like account number, name, contact information, etc. When talking to the customer care executive, you must explain your query in a clear manner to make the process easier.

    Alternatively, you can also call on United Bank’s phone banking number 1800 345 3344, for queries related to products offered by the bank.

    Points to remember

    • You can reach out to United Bank of India for any query through a phone call or email. Alternatively, you can visit their branch personally for queries.
    • The bank offers an online form to file grievance for enquiries.
    • When filing a grievance or providing feedback, make sure that you provide all the necessary details in a correct manner.
    • Details like account number and customer ID are mandatory when filing a grievance.
    • When using United Bank’s IVR service, it is advisable to keep the necessary documents and details handy to ease the process.

    Redressal of Complaints and Grievance System

    United Bank has a sound grievance redressal system . The bank has given customers the right to file a grievance if they are dissatisfied with the attitudinal aspects of the employees or if there has been any inadequacy in the services provided by the bank.

    Customers can file the grievance on United Bank’s website by filling the grievance form or over a phone call. Customers also have the option to file their grievance in writing by sending a mail to the regional branches.

    The contact details of some regional offices of United Bank of India are listed below:

    Jurisdiction Contact details
    New Delhi Phone: 011-23741565 E-Mail: crmdelhi@unitedbank.co.in
    Kolkata (South) Phone: 033-22100418 E-Mail: crmcals@unitedbank.co.in
    Mumbai Phone: 022-22824263 E-Mail: crmmum@unitedbank.co.in
    Lucknow Phone: 0522-2627735 E-Mail: crmlko@unitedbank.co.in
    Chandigarh Phone: 0172-2542934 E-Mail: crmchdn@unitedbank.co.in
    Bengaluru Phone: 080-22343326 E-Mail: crmbgl@unitedbank.co.in
    Ahmedabad Phone: 079-25507032 E-Mail: crmahm@unitedbank.co.in
    Jaipur Phone: 0141-2744573/873 E-Mail: crmjaipur@unitedbank.co.in
    Hyderabad Phone: 040-23207397 E-Mail: crmhyd@unitedbank.co.in

    If the grievance has not been redressed within a stipulated period of time, or the solution provided is dissatisfactory, customers can approach the Banking ombudsman with the complaint.

    The Chief Grievance Redressal Officer can be approached before escalating the query to the Baking Ombudsman. The address and contact details of the Chief Grievance Redressal Officer are mentioned below: Shri Rajesh Kumar Arora, General Manager (Operations & Services), United Bank of India, Head Office, United Tower, 11, Hemanta Basu Sarani. Kolkata: 700 001, Tel: 033 22487732, Email ID:gmops@unitedbank.co.in

    FAQ’s

    1. Does United Bank offer a call back service?

    Yes, United Bank offers a call back service. You can visit the bank’s official website. The call back details box is located on the right side of the web page. Fill in details like user name, mobile number, email address, and the nature of your query. Click on the submit button to get a call back from the bank.

    2. Does United Bank of India accept feedback from customers?

    Yes, United Bank of India accepts feedback from customers. The bank has a section dedicated on their website to solely collect user feedback. The form can be accessed by clicking on the ‘Feedback’ option from the menu bar.

    3. Can I apply for a home loan online on United Bank’s website?

    Yes, you can directly apply for a home loan on United Bank’s website by filling this form https://www.unitedbankofindia.com/English/homeloan.aspx. Alternatively, you can also visit the branch in person to apply for a home loan.

    4. How can I locate the nearest United Bank of India’s branch in my vicinity?

    You can locate the nearest United Bank branch in your vicinity by using their branch locator service. Log on to https://www.unitedbankofindia.com/English/BrAdvSearchLocate.aspx to access the branch search page. Enter details like state, city, IFSC, etc., to find the nearest branch in your area.

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