A "low interest" loan shouldn't mean you have very little interest in paying it back!
| Toll-Free Number (India) | 18602671234 18002094555 |
| Overseas | +91-44-6685-4555 |
The following are the various levels of grievance redressal if your issue has not been resolved by calling the helpline number:
Write to your branch's Customer Service Manager:These are the contact details of the CSMs of various branches:
| City | Address | Telephone Number | Email Address |
| Andheri | DBS Bank India Limited, Unit No.1 & 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Road, Chakala, Andheri East, Mumbai – 400093, Maharashtra | +912268331201, Extn: 61201 | sreeram1@dbs.com |
| Bengaluru | DBS Bank India Limited, Salarpuria Windsor, 3, Ulsoor Road, Bengaluru – 560042 | +918066328888, Extn: 28872 | rennumukharjii@dbs.com |
| Bhubaneswar | DBS Bank India Limited, Esplanade One Mall, 3rd Floor, Office No. 301, 721, Rasulgarh, Bhubaneswar - 751010, Odisha | +919051396963 | bishwarup@dbs.com |
| Chennai | DBS Bank India Limited, 806, Anna Salai, Chennai – 600002 | +914466568888, Extn: 68894 | rakhee@dbs.com |
| Coimbatore | DBS Bank India Limited, Mayflower Midcity, 1510, Trichy Road, Coimbatore – 641018 | +914222210745 | sambathkumar@dbs.com |
| Cuddalore | DBS Bank India Limited, Office building no.1, Anugraha Satellite Township, Periyakattupalayam Village, East Coast Road, Cuddalore Taluk – 605007, Tamil Nadu | +914132265102 | vinothkumar@dbs.com |
| Delhi | DBS Bank India Limited, 100 Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110001 | +911166538888 | pollytalwar@dbs.com |
| Gurgaon | DBS Bank India Limited, Unit 4B, Ground Floor, DLF Building no.10, Tower C, DLF Cyber City, Phase-II, Sector 24, Gurugram, Haryana – 122002 | +918657593720 | richapant@dbs.com |
| Hyderabad | DBS Bank India Limited, 6-3-1109/1/P/G1/Ground Floor, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad, Telangana - 500082 | +91408657593710 | sanjaykonnur@dbs.com |
| Kolhapur | DBS Bank India Limited, Amit Plaza. 199/4, 1st Floor, Gandhinagar Main Road, Kolhapur – 416119 | +912316658800 | deepakkurhade@dbs.com |
| Kolkata | DBS Bank India Limited, 4A, Little Russell Street, Kolkata – 700071 | +913366218888 | antararay@dbs.com |
| Ludhiana Direct Tel: Email: | DBS Bank India Limited, F 39, Malhar Road, Sarabha Nagar, Ludhiana – 141001 | +918657593733 | ramandeepsingh@dbs.com |
| Mumbai | DBS Bank India Limited, Express Towers, 1st Floor, Nariman Point, Mumbai – 400021 | +912266388888 | kalyanbasubasu@dbs.com |
| Nasik | DBS Bank India Limited, 40/1/A1, Jolly Plaza, Howson Road, Deolali Camp, Nashik – 422401 | +912536632100 | saketdangre@dbs.com |
| Noida | DBS Bank India Limited, Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida – 201307, Uttar Pradesh | +918657593715 | samarthjain@dbs.com |
| Pune | DBS Bank India Limited, Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivajinagar, Pune – 411016 | +9120 66218888 | manasi@dbs.com |
| Salem | DBS Bank India Limited, 24, Yercaud Road, Opp Modern Theaters, Kannakurichi Po, Salem – 636008 | +914272551303 / +914272551300 | periyasamy@dbs.com |
| Surat | DBS Bank India Limited, 2nd Floor, Above Shree Ambica Auto, Plot No 10/11, Bhatpore GIDC, Opp ONGC Hazira, Surat – 394510 | +912616675416 | shrutidesai@dbs.com |
| Vadodara | DBS Bank India Limited, Ground Floor, Riddhi Complex, Opp Bankers Heart Institute, Old Padra Road, Vadodara – 390015, Gujarat | +918657593729 | santoshsamuel@dbs.com |
If you fail to get a response from the Customer Service Manager as mentioned above, contact the branch manager or city head as given below:
| City | Address | Telephone Number | Email Address |
| Andheri | DBS Bank India Limited, Unit No.1 & 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Road, Chakala, Andheri East, Mumbai – 400093, Maharashtra | +91 22 6833 1211 | ramprakash@dbs.com |
| Bengaluru | DBS Bank India Limited, Salarpuria Windsor, 3, Ulsoor Road, Bangalore – 560042 | +918066328813 | raghavendra6@dbs.com |
| Bhubaneswar | DBS Bank India Limited, Esplanade One Mall, 3rd Floor, Office No. 301, 721, Rasulgarh, Bhubaneswar - 751010, Odisha | +91 0674-2548050 | anshumanmohanty@dbs.com |
| Chennai | DBS Bank India Limited, 806, Anna Salai, Chennai – 600002 | +91 44 6656 8888 | devichandra@dbs.com |
| Coimbatore | DBS Bank India Limited, Mayflower Midcity, 1510, Trichy Road, Coimbatore – 641018 | +91 422 2210749 | deepakarumugam@dbs.com |
| Cuddalore | DBS Bank India Limited, Office building no.1, Anugraha Satellite Township, Periyakattupalayam Village, East Coast Road Cuddalore Taluk-605007, Tamil Nadu | +91 41 42615100 | ssivaraman@dbs.com |
| Delhi | DBS Bank India Limited, Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110001 | +911166538888 | vaibhavjain@dbs.com |
| Gurgaon | DBS Bank India Limited, Unit 4B, Ground Floor, DLF Building no.10, Tower C, DLF Cyber City, Phase-II, Sector 24, Gurugram, Haryana – 122002 | 0124 - 2350718 | rajeevmutha@dbs.com |
| Hyderabad | DBS Bank India Limited, 6-3-1109/1/P/G1/Ground Floor, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad, Telangana 500082 | +91 9848932223 | srinivasarao@dbs.com |
| Indore | DBS Bank India Limited, First Floor No. 103,104, Vikram Heights, Y N Road, Indore – 452001, Madhya Pradesh | +91 8657593726 | umeshyadav@dbs.com |
| Kolhapur | DBS Bank India Limited, 199/4 Amit Plaza, 1st floor, Gandhinagar Main Road, Kolhapur – 416119 | +91 231 6658800 | anandkulkarni@dbs.com |
| Kolkata | DBS Bank India Limited, 4A, Little Russell Street, Kolkata – 700071 | +9133 66218888 | shilpimullick@dbs.com |
| Ludhiana | DBS Bank India Limited, F 39, Malhar Road, Sarabha Nagar, Ludhiana – 141001 | +91 86575 93734 | amritindersingh@dbs.com |
| Mumbai | DBS Bank India Limited, 1st Floor, Express Towers, Nariman Point, Mumbai – 400021 | +91 22 6638 8888 | asifazad@dbs.com |
| Nasik | DBS Bank India Limited, 41/A Jolly Plaza Howson Road, Deolali Camp, Nashik – 422401 | +91 253 6632100 | charudatta@dbs.com |
| Noida | DBS Bank India Ltd, Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida – 201307, Uttar Pradesh | +91 8657593715 | nitinpuri@dbs.com |
| Pune | DBS Bank India Limited, Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivaji Nagar, Pune – 411016 | +9120 6621 8888 | bhuwan@dbs.com |
| Salem | DBS Bank India Limited, 24, Yercaud Road, Opp Modern Theaters, Kannakurichi Po, Salem – 636008 | +91 427 2551300 | sivakumar@dbs.com |
| Surat | DBS Bank India Limited, 2nd Floor, Above Shree Ambica Auto, Plot No 10/11, Bhatpore GIDC, Opp ONGC Hazira, Surat – 394 510 | +91 261 6675400 | vishalagrawal@dbs.com |
| Vadodara | DBS Bank India Limited, Ground Floor, Riddhi Complex, Opp Bankers Heart Institute, Old Padra Road, Vadodara – 390015, Gujarat | +91 8657593732 | rinkalshah@dbs.com |
Tel: +91 22 66147578
Email: dbsnodalofficer@dbs.com
Level 3: If the response from the Nodal Officer too is unsatisfactory, you can get in touch with the senior management in charge of consumer banking as given below: Managing DirectorTel: +91 22 66131214
Email: cbgheaddbsindia@dbs.com
Level 4: If the response from the Managing Director does not address your issue, you may get in touch with the CEO as given below: Managing Director and CEO,Tel: +91 22 66388847
Email: ceodbsindia@dbs.com
Level 5: If still not satisfied with the resolution after going through all the levels given above, you may contact the Banking Ombudsman for your respective city.Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.
