A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Karur Vysya Home Loan Customer Care

    Toll-Free Number 18602001916
    04430721916

    Karur Vysya Bank Customer Care IVR Manual

    Below are the steps to get details on Karur Vysya Bank home loans through the IVR system:

    Call the toll-free number 1860-200-1916, and you’ll get the below options or messages on the IVR:

    1. Once you place the call, you’ll hear ‘Welcome to Karur Vysya Bank’.

    2. You’ll be asked to choose your preferred language. Choose accordingly.

    3. After selecting your preferred language, the following options will be provided:

    • 1 for phone banking.
    • 2 for debit card hot listing.
    • 3 for other products.
    • 4 for other fastrack queries.
    • Choose 4 to talk to a customer care executive.

    Other Ways to Contact Karur Vysya Bank Official

    For any suggestions., complaints, or feedback, you can contact the bank through:

    E-Mail: customersupportkvbmail.com

    Branches and ATMs: The bank’s network of ATMs and branches are spread across fourteen states and 3 union territories. You can walk into any of the branches and the bank will be able to help you.

    Website: You can visit the bank’s website wherein you can chat to get more information about home loans.

    Post: You can download the feedback form from the bank’s website and write to the below respective divisional offices:

    Divisional Office Address
    Ahmedabad First Floor, Motilal Centre, Near Sales India Showroom, Ashram Road, Ahmedabad – 380009 Phone: 079-27540091/079-27540491
    Bangalore No.6, Vasavi Temple Road, Sajjanrao Road, Visveswarapuram, Next to Sri Vasavi Temple, Bangalore – 560004 Phone: 080-26623206/080-26623208
    Chennai Urban KVB Towers, 1st Floor, 568 Anna Salai, Teynampet, Chennai – 600018 Phone: 044-24305468/044-24305467
    Coimbatore No.1498-C, 3rd Floor, KVB Towers, Avinashi Road, Peelamedu, Coimbatore – 641004 Phone: 0422-2591119/0422-2591120
    Delhi 3rd Floor, No.6, Pusa Road, Opposite to Metro Pillar No.80, Karolbagh, New Delhi, Delhi – 110005 Phone: 011-28758375/011-28758376
    Ernakulam K.C. Centre, 2nd Floor, Opposite North Police Station, Chittoor Road, Kacheripady, Ernakulam, Kerala – 682018 Phone: 0484-2396461/0484-2395461
    Hyderabad 5-8-363 TO 365, Chirag Ali Lane, Abids, Hyderabad – 500001 Phone: 040-23206063/040-23206064
    International 2nd Floor, 37, Whites Road, Chennai – 600014 Phone: 044-28412091/044-28412090
    Karur NO. 633-637, 1st Floor, Jawahar Bazaar, Karur – 639001 Phone: 04324-261673, 04324-261674
    Kolkata 15, 1st Floor, Bondel Road, Ballygunge, Kolkata – 700019 Phone: 033-22900749/033-22900752
    Madurai 16, 1st Floor, Gayathri Illam, AA Road, Gnanaolivupuram, Madurai – 625016 Phone: 0452-2604734/0452-2600113
    Mumbai 954, Appasaheb Marathe Marg, Gayatri Tower, Prabhadevi, Mumbai - 400025 Phone: 022-24367021/022-24367691
    Salem 1st floor, 269-a, Bharathi street, Swarnapuri alagapuram, Salem - 636001 Phone: 0427-2440075/0427-2440078
    Tambaram SBA Complex, 7/73 1st floor, Venkatesa choudhary street, west tambaram, Chennai - 600045 Phone: 044-22267057/044-22267047
    Tirupathi 6-8-1250, 1st floor, priya towers, NGOS colony, KT road, near anna rao circle, Tirupati, Andhra pradesh - 517501 Phone: 0877-2232169/0877-2235369
    Trichy D-54, LIC building, Bharathiar salai, cantonment, Trichy - 620001 Phone: 0431-2412459/0431-2410360
    Vijayawada 38-8-46, 1st Floor, Gayathiri nilayam, opp. a.i.r, Labbipet, MG road, Vijayawada – 520010 Phone: 0866-2485703/0866-2485704
    Villupuram D.NO:15, 1st Floor, GV Farms Building, Mampazhapattu road, Villupuram, Tamilnadu – 605602 Phone: 04146-229366/04146-229367
    Visakhapatnam D.No: 47-10-15, shop no.1, AG avenue, first floor, opp: pollocks school, 2nd lane, Dwarakanagar visakhapatnam, Andhra pradesh – 530016 Phone: 0891-2500191/0891-2511706

    Karur Vysya Bank Grievance Redressal

    While your feedback or complaints or queries should be to be made to the respective branch manager, you may approach the Banking Ombudsman if your complaint is not resolved at the bank level within a month. However, prior to reaching out to the Banking Ombudsman, you can escalate your query to the bank’s Customer Care Cell at the below address:

    • The General Manager, Operations Department, The Karur Vysya Bank Ltd, Central Office, No. 20, Erode Road, Vadivel Nagar, L.N.S., Karur – 639002
    • MD & CEO, The Karur Vysya Bank Ltd, Central Office, No. 20, Erode Road, Vadivel Nagar, L.N.S., Karur – 639002

    In case you are not satisfied with the reply or resolution towards your query or complaint with the branch, you can approach the Nodal Officer of the Divisional Office. You can also write to the grievance cell at the Head Office of the bank. If you still do not receive a satisfactory reply, you can approach the Banking Ombudsman located in State Capitals for redressal.

    FAQ’s

    1. Can I ask housing loan related queries with the customer care executive of Karur Vysya Bank?

      Yes. You can ask any questions regarding home loans with the customer care executive.

    2. What are the services I can access via the IVR facility?

      Below are the services offered through the bank’s IVR:

      • Phone banking.
      • Debit card hot listing
      • Fasttrack queries
      • Other products apart from phone banking
    3. Are the grievance redressal and customer care number the same?

      Both are different for different purposes. Only when your complaint is not addressed at the bank’s branch level, you need to approach the Banking Ombudsman of the grievance redressal.

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