Below are the steps to get details on Karur Vysya Bank home loans through the IVR system:
Call the toll-free number 1860-200-1916, and you’ll get the below options or messages on the IVR:
1. Once you place the call, you’ll hear ‘Welcome to Karur Vysya Bank’.
2. You’ll be asked to choose your preferred language. Choose accordingly.
3. After selecting your preferred language, the following options will be provided:
For any suggestions., complaints, or feedback, you can contact the bank through:
Branches and ATMs: The bank’s network of ATMs and branches are spread across fourteen states and 3 union territories. You can walk into any of the branches and the bank will be able to help you.
Website: You can visit the bank’s website wherein you can chat to get more information about home loans.
Post: You can download the feedback form from the bank’s website and write to the below respective divisional offices:
|Ahmedabad||First Floor, Motilal Centre, Near Sales India Showroom, Ashram Road, Ahmedabad – 380009 Phone: 079-27540091/079-27540491|
|Bangalore||No.6, Vasavi Temple Road, Sajjanrao Road, Visveswarapuram, Next to Sri Vasavi Temple, Bangalore – 560004 Phone: 080-26623206/080-26623208|
|Chennai Urban||KVB Towers, 1st Floor, 568 Anna Salai, Teynampet, Chennai – 600018 Phone: 044-24305468/044-24305467|
|Coimbatore||No.1498-C, 3rd Floor, KVB Towers, Avinashi Road, Peelamedu, Coimbatore – 641004 Phone: 0422-2591119/0422-2591120|
|Delhi||3rd Floor, No.6, Pusa Road, Opposite to Metro Pillar No.80, Karolbagh, New Delhi, Delhi – 110005 Phone: 011-28758375/011-28758376|
|Ernakulam||K.C. Centre, 2nd Floor, Opposite North Police Station, Chittoor Road, Kacheripady, Ernakulam, Kerala – 682018 Phone: 0484-2396461/0484-2395461|
|Hyderabad||5-8-363 TO 365, Chirag Ali Lane, Abids, Hyderabad – 500001 Phone: 040-23206063/040-23206064|
|International||2nd Floor, 37, Whites Road, Chennai – 600014 Phone: 044-28412091/044-28412090|
|Karur||NO. 633-637, 1st Floor, Jawahar Bazaar, Karur – 639001 Phone: 04324-261673, 04324-261674|
|Kolkata||15, 1st Floor, Bondel Road, Ballygunge, Kolkata – 700019 Phone: 033-22900749/033-22900752|
|Madurai||16, 1st Floor, Gayathri Illam, AA Road, Gnanaolivupuram, Madurai – 625016 Phone: 0452-2604734/0452-2600113|
|Mumbai||954, Appasaheb Marathe Marg, Gayatri Tower, Prabhadevi, Mumbai - 400025 Phone: 022-24367021/022-24367691|
|Salem||1st floor, 269-a, Bharathi street, Swarnapuri alagapuram, Salem - 636001 Phone: 0427-2440075/0427-2440078|
|Tambaram||SBA Complex, 7/73 1st floor, Venkatesa choudhary street, west tambaram, Chennai - 600045 Phone: 044-22267057/044-22267047|
|Tirupathi||6-8-1250, 1st floor, priya towers, NGOS colony, KT road, near anna rao circle, Tirupati, Andhra pradesh - 517501 Phone: 0877-2232169/0877-2235369|
|Trichy||D-54, LIC building, Bharathiar salai, cantonment, Trichy - 620001 Phone: 0431-2412459/0431-2410360|
|Vijayawada||38-8-46, 1st Floor, Gayathiri nilayam, opp. a.i.r, Labbipet, MG road, Vijayawada – 520010 Phone: 0866-2485703/0866-2485704|
|Villupuram||D.NO:15, 1st Floor, GV Farms Building, Mampazhapattu road, Villupuram, Tamilnadu – 605602 Phone: 04146-229366/04146-229367|
|Visakhapatnam||D.No: 47-10-15, shop no.1, AG avenue, first floor, opp: pollocks school, 2nd lane, Dwarakanagar visakhapatnam, Andhra pradesh – 530016 Phone: 0891-2500191/0891-2511706|
While your feedback or complaints or queries should be to be made to the respective branch manager, you may approach the Banking Ombudsman if your complaint is not resolved at the bank level within a month. However, prior to reaching out to the Banking Ombudsman, you can escalate your query to the bank’s Customer Care Cell at the below address:
In case you are not satisfied with the reply or resolution towards your query or complaint with the branch, you can approach the Nodal Officer of the Divisional Office. You can also write to the grievance cell at the Head Office of the bank. If you still do not receive a satisfactory reply, you can approach the Banking Ombudsman located in State Capitals for redressal.
Yes. You can ask any questions regarding home loans with the customer care executive.
Below are the services offered through the bank’s IVR:
Both are different for different purposes. Only when your complaint is not addressed at the bank’s branch level, you need to approach the Banking Ombudsman of the grievance redressal.
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