Karnataka Bank Home Loan Customer Care

Karnataka Bank Customer Care IVR Manual

Below are the steps to get information on Karnataka Bank home loans through the IVR system:

Call the toll-free number 1800-425-1444, and you’ll get the below options or messages on the IVR:

1. Once the call is placed, you will hear ‘Good afternoon! Welcome to Karnataka Bank’.
2. You’ll be asked to select your preferred language. 1 for Kannada, 2 for Hindi and 3 for English.
3. Upon selecting your preferred language, the following options will be provided:
   • To block or unblock your debit card, dial 1.
   • To generate/reset your debit card pin, dial 2.
   • For debit card related services, dial 3.
   • For account-related services, dial 4.
   • Choose 4.
   • To speak to a phone banking officer, dial 9.
4. Once you’ve dialled 9, your call will be forwarded to a phone banking officer.

Other Ways to Contact Karnataka Bank Officials

For any comments/suggestions/feedback you can:

• Email: Send an email to info@ktkbank.com.
• Mobile Banking: You can contact the bank’s customer care support through these mobile applications for queries on home loans.
• Social Media: The bank is present in various social media platforms such as Facebook, Twitter, YouTube and Instagram. Karnataka Bank uses these platforms to announce the latest information on its banking services and products.
• Online: You can also contact their Customer Service Cell for any queries related to home loans through https://karnatakabank.com/ogr/upload/.
• Post: You can use the conventional method of writing to them through the post. Below is their office address: Chief Manager, Karnataka Bank Ltd., Customer Service & Grievance Redressal Cell, Head office, Mahaveera Circle, Kankanady, MANGALURU - 575 002, Karnataka State.

Points to Remember

Karnataka Bank Grievance Redressal

If there are reasons when you feel that the services offered by the bank are not up to your expectations and your complaints/enquiry/grievances have not been addressed to your satisfaction, below is the grievances redressal process:

1. Step 1: You are requested to reach out to the Branch Head for the redressal of your complaints/grievances/enquiry. You can find more details of the respective branch through https://kb.realigner.com/.
2. Step 2: If you’re not satisfied with the response of the Branch Head, you have the choice to reach out to the bank’s Regional Office. Below are the branch details of the bank for your reference.

   Region	Office Address	Phone Number	Email ID
   Bengaluru	Karnataka Bank Ltd Regional Office, P.B.No.5171 Mohan Mansion 105, Kasturba Road BENGALURU - 560 001	080-22955800	bangalore.ro@ktkbank.com
   Mangaluru	Karnataka Bank Ltd Regional Office, P.B.No.746, Kodialbail MANGALURU - 575 003	0824-2229826	mangalore.ro@ktkbank.com
   Mysuru	Karnataka Bank Ltd Regional Office, New Kantharaje Urs Road, Kuvempunagar MYSURU - 570 023	0821-2343062	mysore.ro@ktkbank.com
   Udupi	Karnataka Bank Ltd Regional Office, "Shantha", Second Floor, Kinnimulky, UDUPI - 576 101	0820-2523333	udupi.ro@ktkbank.com
   Tumakuru	Karnataka Bank Ltd Regional Office, First floor,Sidda Shree Bhavan, No.364, A Ward NO.19, Siddaganga Extension, B.H.Road, TUMAKURU - 572 102	0816-2279038	tumakuru.ro@ktkbank.com
   Hubbali	Karnataka Bank Ltd Regional Office, Neeligin Road, New Cotton Market HUBBALLI - 580 029	0836-2354946	hubli.ro@ktkbank.com
   Shivamogga	Karnataka Bank Ltd Regional Office, Savalanga Road, P.B.No.132 SHIVAMOGGA - 577 201	08182-227001	shimoga.ro@ktkbank.com
   New Delhi	Karnataka Bank Ltd Regional Office, M-13, (A), Punj House, 1st floor, Connaught Circus NEW DELHI - 110 001	011-25718160	del.ro@ktkbank.com
   Hyderabad	Karnataka Bank Ltd Regional Office, Plot No 50, First Floor, Road No 3, Srinagar Colony, Banjara Hills HYDERABAD - 500 073	040-23732072	hyderabad.ro@ktkbank.com
   Kolkata	Karnataka Bank Ltd Regional Office, First floor, Office no 111, Diamond Prestige, 41A, AJC Bose Road, KOLKATA - 700 017	033-22268581	kolkata.ro@ktkbank.com
   Mumbai	Karnataka Bank Ltd Regional Office, 2 nd 'E' Block, "The Metropolitan", Plot No.,C 26& 27 Bandra - Kurla Complex, Bandra (East) MUMBAI - 400 051	022-26572804	mumbai.ro@ktkbank.com
   Chennai	Karnataka Bank Ltd Regional Office, 171, Thambu Chetty Street, P.B.NO.1878 CHENNAI - 600 001	044-23453220	chennai.ro@ktkbank.com

3. Step 3: If you’re not satisfied with the reply by the respective Regional Office, you are required to reach out to the bank’s head office.
   • The address of the head office is: Chief Manager, Karnataka Bank Ltd., Customer Service & Grievance Redressal Cell, Head office, Mahaveera Circle, Kankanady, MANGALURU - 575 002, Karnataka State.
   • If you are not satisfied with the response from the head office, you can reach out to the Banking Ombudsman if your enquiry/complaints/grievances are not resolved within a month.