Karnataka Bank Home Loan Customer Care

• Once the call is placed, you will hear 'Good afternoon! Welcome to Karnataka Bank'.
• You'll be asked to select your preferred language. 1 for Kannada, 2 for Hindi and 3 for English.
• Upon selecting your preferred language, the following options will be provided:
  • To block or unblock your debit card, dial 1.
  • To generate/reset your debit card pin, dial 2.
  • For debit card related services, dial 3.
  • For account-related services, dial 4.
  • Choose 4.
  • To speak to a phone banking officer, dial 9.
• Once you've dialled 9, your call will be forwarded to a phone banking officer.

Other Ways to Contact Karnataka Bank Officials

For any comments/suggestions/feedback you can:

1. Email: Send an email to info@ktkbank.com.
2. Mobile Banking: You can contact the bank's customer care support through these mobile applications for queries on home loans.
3. Social Media: The bank is present in various social media platforms such as Facebook, Twitter, YouTube and Instagram. Karnataka Bank uses these platforms to announce the latest information on its banking services and products.
4. Online: You can also contact their Customer Service Cell for any queries related to home loans through https://karnatakabank.com/ogr/upload/.
5. Post: You can use the conventional method of writing to them through the post. Below is their office address: Chief Manager, Karnataka Bank Ltd., Customer Service & Grievance Redressal Cell, Head office, Mahaveera Circle, Kankanady, MANGALURU - 575 002, Karnataka State.

Points to Remember

Karnataka Bank Grievance Redressal

If there are reasons when you feel that the services offered by the bank are not up to your expectations and your complaints/enquiry/grievances have not been addressed to your satisfaction, below is the grievances redressal process:

1. Step 1: You are requested to reach out to the Branch Head for the redressal of your complaints/grievances/enquiry. You can find more details of the respective branch through https://kb.realigner.com/.
2. Step 2: If you’re not satisfied with the response of the Branch Head, you have the choice to reach out to the bank’s Regional Office. Below are the branch details of the bank for your reference.  

1. Step 3: If you’re not satisfied with the reply by the respective Regional Office, you are required to reach out to the bank’s head office.
   1. The address of the head office is: Chief Manager, Karnataka Bank Ltd., Customer Service & Grievance Redressal Cell, Head office, Mahaveera Circle, Kankanady, MANGALURU - 575 002, Karnataka State.
   2. If you are not satisfied with the response from the head office, you can reach out to the Banking Ombudsman if your enquiry/complaints/grievances are not resolved within a month.

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