• Royal Sundaram Health Insurance Customer Care

     4.0 / 5.0   by 133 users
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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    Royal Sundaram General Insurance Co. Limited is a general insurance firm and a subsidiary of Sundaram Finance. They offer innovative plans for individuals of all age groups, families and businesses. They also provide coverage for different customer requirements like two-wheeler insurance, car insurance, travel insurance, health insurance, etc. They have a wide customer base in over 125 cities across India. They were the first private insurance firm to tie up with banks to sell retail products, the first to introduce cashless payment mode and products like Hospital Cash under health insurance sector.

    Royal Sundaram Health Insurance:

    They offer health insurance plans with a number of added benefits. Their plans are affordable and flexible enough to suit the specific needs of the customer. Their health insurance category is called Lifeline and they have three insurance plans under the health sector:

    • Lifeline Classic
    • Lifeline Supreme
    • Lifeline Elite

    Any Indian citizen who is 18 years and above is eligible for the above plans.

    Royal Sundaram Health Insurance Toll Free Number:

    Royal Sundaram has a competent customer care support team to manage and resolve customer queries and grievances. You can avail the customer care service via call or mail:

    Customer care number: 1860 425 0000

    To buy a new policy call at: 094444 48899

    Email: customer.services@royalsundaram.in

     

    Royal Sundaram Health Insurance Office Addresses:

    One could also write to or visit at the addresses mentioned:

    Royal Sundaram Health Insurance Registered Office:

    Royal Sundaram General Insurance Company Ltd.

    21, Patullos Road,

    Chennai, Pin – 600002

    Royal Sundaram Health Insurance Corporate Office:

    Royal Sundaram General Insurance Company Ltd.

    Vishranthi Melaram Towers

    2/319, Rajiv Gandhi Salai (OMR)

    Karapakkam, Chennai, Pin - 600097

    Tel: 044-7117 7117

    Fax: 044-7113 7114

    Royal Sundaram Health Insurance Customer Care Reviews

  • Page 1 of 7 1 2 3 4 5
    • Royal Sundaram Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have a health insurance with Royal Sundaram from last 1 year and it is a good insurance policy to use. I am not aware of the premium amount as my company pays it. I do not have claim experience so far with this health insurance. I have a coverage value of Rs 1 lakh which is satisfactory.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 02, 2018
    • Royal Sundaram Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      Recently I have got the health insurance policy from the ROYAL SUNDARAM GENERAL INSURANCE company. I have paid Rs,2500 to get this policy and it has the tenure of one year. The customer support service is good with the ROYAL SUNDARAM GENERAL INSURANCE. This policy covers 20 members in my family.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 14, 2018
    • Royal Sundaram Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a health insurance with Royal Sundaram from last 2 years and it is one of the good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 13000 for this insurance. I do not have claim experience so far with this insurance and i have a coverage of Rs 5 lakhs for this insurance.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 12, 2018
    • Royal Sundaram Health Insurance
      "Best service"
      0.5 5.0/5 "Blown Away!"
      I have taken Health insurance with Royal sundaram,the premium amount is 3000 per month.The policy coverage amount is four lakhs.The policy is for one year.I have no claim experience with them.I get 100% cashless treatment.The policy is taken three months ago.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 06, 2018
    • Royal Sundaram Health Insurance
      "Good Coverage"
      0.5 4.0/5 "Great!"
      I recently took a SBI credit card and along with it I got the additional optional option of taking this Insurance. I like the Insurance and decided to take 2 schemes from them. I have been paying Rs.6000 as an annual premium and the total coverage that I would be getting is Rs.6 Lakhs (i.e. 2 Rs.3 Lakhs coverages) for 4 people. I haven't received details about my second Insurance yet.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 22, 2018
    • Royal Sundaram Health Insurance
      "Best insurance policy"
      0.5 5.0/5 "Blown Away!"
      I have taken Health Insurance with Royal sundaram.The premium amount is is 2500,the policy coverage is five lakhs,24 hours hospitalization. for any kind of claims.The payments is done online.I have no claim experience and cashless treatment is covered 95%.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 20, 2018
    • Royal Sundaram Health Insurance
      "Average service"
      0.5 1.0/5 "Really Bad"
      I have taken Royal Sundaram Health Insurance policy,i purchased two months ago,the premium amount is is 6000 paid per annum,I dint receive the kit as yet.The policy coverage is three lakhs and they would cover 100% cashless treatment.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 16, 2018
    • Royal Sundaram Health Insurance
      "Health insurance with ROYAL SUNDARAM"
      0.5 3.0/5 "Satisfactory"
      From ROYAL SUNDARAM GENERAL INSURANCE i have taken a health insurance policy and the premium amount is 7000. This policy covers my whole family. They provide cashless treatment facility.I make my payment through cheque. The customer service is good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 13, 2018
    • Royal Sundaram Health Insurance
      "Good"
      0.5 3.5/5 "Pretty good"
      I have a Health insurance policy for my mother from Royal Sundaram. I paid total premium around Rs. 6000 for half a year, sum assured is around Rs. 3,00,000. We haven't taken any claim yet so can't comment on that part. However the policy and their services so far looks satisfactory.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • Royal Sundaram Health Insurance
      "Average"
      0.5 1.0/5 "Really Bad"
      I am having the health insurance policy with the Royal sundram general insurance company. Premium is around 7700 Rupees per annum and the customer service is not really up to the mark with them. Responsiveness and other features are also could be get enhanced.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 06, 2018
    • Royal Sundaram Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Sundaram insurance from last 1 month and it is a good insurance policy to use. I have to pay a premium of Rs 6800 every year. I do not have claim experience so far and i have not taken any cashless treatment. I have a coverage of Rs 3 lakhs and I am with the plan benefits of this policy.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Feb 02, 2018
    • Royal Sundaram Health Insurance
      "Need to improve customer service"
      0.5 1.5/5 "Bad"
      I have taken a Royal Sundram against my credit card ,they had deducted the premium amount without intimating,the premium amount is 2500 per annum.I have no claim experience with them,the policy coverage amount is three lakhs.They need to work on customer service is not transparent to the customers.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 01, 2018
    • Royal Sundaram Health Insurance
      "Health insurance with ROYAL SUNDARAM"
      0.5 5.0/5 "Blown Away!"
      With ROYAL SUNDARAM GENERAL INSURANCE, i have taken a health insurance with a premium of 2571. I am not sure about the other benefits of the policy. Just now i have taken this insurance policy. Yearly i have to renew the policy. I made the payment through credit card.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 29, 2018
    • Royal Sundaram Health Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have got the health insurance policy with the ROYAL SUNDARAM GENERAL INSURANCE company around a year ago. The customer support is good with the ROYAL SUNDARAM GENERAL INSURANCE. This policy covers 4members in my family. The medical coverage is available up to 4 lakhs.
      Was this review helpful? 0
      , nasik
      Reviewed on Jan 28, 2018
    • Royal Sundaram Health Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Royal Sundaram from last 1 month and it is a good insurance policy to use. I have to pay a premium of Rs 6009 every year for this insurance. I have a coverage amount of Rs 3 lakhs which is sufficient for this policy. I do not have claim experience so far as i have recently taken the policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 25, 2018
    • Royal Sundaram Health Insurance
      "Average policy to use"
      0.5 2.0/5 "Expected more"
      I have a health insurance with Royal Sundaram from last 1 month and it is a average policy to use. This policy has to be renewed every year and i pay a premium of Rs 2500 for this insurance. I do not have claim experience so far and i have not taken any cashless treatment. I have a coverage of Rs 3 lakhs which is satisfactory.
      Was this review helpful? 0
      , jaipur
      Reviewed on Jan 25, 2018
    • Royal Sundaram Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I have a health insurance with Royal Sundaram from last 1 month and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 2500 for this insurance. Very limited hospitals are listed in this health insurance. I have a coverage amount of Rs 3 lakhs which is sufficient.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 23, 2018
    • Royal Sundaram Health Insurance
      "Average"
      0.5 4.0/5 "Great!"
      I am having the health insurance policy with the Royal sundaram general insurance company. I would like to say that the customer service is fine one for me and they have not contacted more than once. I am really happy with them till now.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 23, 2018
    • Royal Sundaram Health Insurance
      "Good service "
      0.5 5.0/5 "Blown Away!"
      I have taken Health Insurance with Royal sundaram Insurance.I have not paid my first premkum as yet as i recently purchased this insurance they had explained the scheme details and its taken through my company.The process was very simple and easy with them.I have no claim experience with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 12, 2018
    • Royal Sundaram Health Insurance
      "Good Coverage"
      0.5 3.0/5 "Satisfactory"
      I took three policies with Royal Sundaram, one for me and two for my wife. The premium that I pay overall is Rs.10000. The coverage they provide is also pretty good. The network hospital are good over here. Cashless option is also pretty good.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jan 07, 2018
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