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New India Health Insurance Customer Care

The New India Assurance Company Limited has a pan-India presence. Customers can walk into any branch of the insurance provider if they are in need of assistance. You can also contact the insurer via email or the toll-free number.
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The New India Assurance Company Limited is one of the largest general insurance companies operating in India. The company was founded by Sir Dorabji Tata in the year 1919 and now operates in 28 countries worldwide. In India alone, the company has over 2,452 offices operating in the country. With its headquarters based in Mumbai, Maharashtra, the company offers a plethora of insurance products that fall under motor, rural, marine, travel, and health insurance. The company also has a highly trained customer support team that ensures that all queries and complaints are addressed and cleared in the least amount of time.

Health Insurance Offered by New India Assurance Company Limited:

The New India Assurance Company Limited offers a variety of health insurance product that are designed to cater to the individual needs and requirements of a person. Some of the Health Insurance policies that are available are:

  • New India Mediclaim Policy
  • Asha Kiran
  • Jan Arogya Bima
  • Cancer Medical Expn-Individual
  • New MediClaim 2012
  • Mediclaim 2007
  • Senior Citizen Mediclaim
  • Overseas Mediclaim Policy (PZ)
  • Universal Health Insurance BPL
  • Swasthya Bima Policy
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New India Health Insurance Toll Free Number:

New India Assurance Company Customer Care centres are located across India to ensure that the insurance company is connected to all parts of India and to every one of the company’s customers. The customer service team of New India Health Assurance ensures that no complaint, query or grievance goes unanswered or unresolved.

A customer can get in touch with a customer support agent through a number of different channels like email, mail or by phone.

  • Toll Free Number: 1800-209-1415
  • Email: tech.support@newinda.co.in

New India Health Insurance Head Office Address:

New India Assurance Building, 87, M G Road,

Fort, Mumbai,

Maharashtra-400001

A customer can even visit the official website of New India Assurance Company to get in touch with a customer care executive. A customer has to simply click on the “Contact Us” tab or the “Call Me” tab located on the top of the home page. Once this is done, the customer will have to fill in his/her personal details such as name, mobile number, email ID, and preferred time for a customer care executive to contact the customer.

A customer can even reach out to any of the registered Ombudsmen Centres of New India Assurance Company that is located in their vicinity.

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List of Ombudsmen Centres:

  • Office of the Insurance Ombudsman

2nd Floor, Ambica House,

Ashram Road,

Ahmedabad-380014

Tel: 079-27545441/27546840

Fax: 079-27546142

Email: bimalokpal.ahmedabad@gbic.co.in

  • Office of the Insurance Ombudsman

2nd Floor, Janak Vihar Complex,

6, Malviya Nagar,

Bhopal-462 003

Tel: 0755-2769201/9202

Fax: 0755-2769203

Email: bimalokpal.bhopal@gbic.co.in

  • Office of the Insurance Ombudsman

62, Forest Park,

Bhubaneshwar-751009

Tel: 0674-2596455/2596003

Fax: 0674-2596429

Email: bimalokpal.bhubaneswar@gbic.co.in

  • Office of the Insurance Ombudsman

SCO No.101-103,

2nd Floor, Batra Building,

Sector 17-D,

Chandigarh-160017

Tel: 0172-2706468/2772101

Fax: 0172-2708274

Email: bimalokpal.chandigarh@gbic.co.in

  • Office of the Insurance Ombudsman

Fathima Akhtar Court,

4th Floor, 453 (old 312),

Anna Salai, Teynampet,

Chennai-600018

Tel: 044-24333668/24335284

Fax: 044-24333664

Email: bimalokpal.chennai@gbic.co.in

  • Office of the Insurance Ombudsman

2/2 A, Universal Insurance Building,

Asaf Ali Road,

New Delhi-110002

Tel: 011-23234057/23232037

Fax: 011-23230858

Email: bimalokpal.delhi@gbic.co.in

  • Office of the Insurance Ombudsman

“Jeevan Nivesh”, 5th Floor, S.S. Road,

Guwahati-781001

Tel: 0361-2132204/5

Fax: 0361-2732937

Email: bimalokpal.guwahati@gbic.co.in

  • Office of the Insurance Ombudsman

6-2-46, 1st Floor,

Moin Court, A.C. Guards,

Lakdi-Ka-Pool,

Hyderabad-500004

Tel: 040-65504123/23312122

Fax: 040-23376599

Email: bimalokpal.hyderabad@gbic.co.in

  • Office of the Insurance Ombudsman

2nd Floor, CC 27/2603,

Pulinat Building,

M.G. Road,

Ernakulam-682 015

Tel: 0484-2358759/2359338

Fax: 0484-2359336

Email: bimalokpal.ernakulam@gbic.co.in

  • Office of the Insurance Ombudsman

Hindustan Building,

Annexe, 4th Floor,

C.R. Avenue,

Kolkata-700072

TeL.: 033-22124339/22124346

Fax: 22124341

Email: bimalokpal.kolkata@gbic.co.in

  • Office of the Insurance Ombudsman

Jeevan Bhawan, Phase-2,

6th Floor, Nawal Kishore Road,Hazaratganj,

Lucknow-226001.

Tel.: 0522 -2231331/2231330

Fax: 0522-2231310

Email: bimalokpal.lucknow@gbic.co.in

  • Office of the Insurance Ombudsman

3rd Floor,

Jeevan Seva Annexe,

S.V. Road, Santacruz (W),

Mumbai-400 054.

Tel: 022-26106960/26106552

Fax: 022-26106052

  • Office of the Insurance Ombudsman

Ground Floor,

Jeevan Nidhi II,

Bhawani Singh Road,

Jaipur-302005

Tel: 0141-2740363

Email: bimalokpal.jaipur@gbic.co.in

  • Office of the Insurance Ombudsman

3rd Floor, Jeevan Darshan,

N.C. Kelkar Road,

Narayanpet

Pune-411030.

Tel: 020-32341320

Email: bimalokpal.pune@gbic.co.in

  • Office of the Insurance Ombudsman

24th Main Road,

Jeevan Soudha Building,

JP Nagar, 1st Phase,

Ground Floor,

Bengaluru-560025

Tel: 080-26652049/26652048

Email: bimalokpal.bengaluru@gbic.co.in

  • Office of the Insurance Ombudsman

4th Floor,

Bhagwan Sahai Palace,

Main Road, Naya Bans, Sector-15,

Noida-201301

Tel: 0120-2514250/51/53

Email: bimalokpal.noida@gbic.co.in

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New India Health Insurance Customer Care Reviews

Write a Review
Page 1 of 15 1 2 3 4 5
  • New India Health Insurance
    "Good Policy"
    0.5 3.0/5 "Satisfactory"
    I have been holding the health insurance policy for last 6 months. I have purchased this policy for myself, parents and my wife. The coverage value of the policy is Rs. 5 lakhs. I had no claim experience with this policy. Nearby hospitals are covered in my locality. I pay the premium amount which is nominal.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Dec 28, 2018
  • New India Health Insurance
    "Its Good"
    0.5 4.0/5 "Great!"
    I have health insurance, I have coverage value of Rs.2 lakhs they got tie up many hospitals. They have good reimbursement process and the policy generation is good in a less duration. They cover all kind of disease, it also has tax benefits and other features.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 20, 2018
  • New India Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have been using my Health insurance with NEW INDIA , and from long time, i have been using this insurance, there service is good, like i got this health insurance through my office as they only had created this health insurance for me and i use to pay premium per year, it use to get auto debited from my salary account.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 10, 2018
  • New India Health Insurance
    "Excellent health insurance"
    0.5 5.0/5 "Blown Away!"
    I have lots of claim experience with the New India Assurance. Its easy to get a claim. Since its a cashless its easy. I have applied through re-imbursement and i have received within 20 days. Admission charges will not take. I have spent Rs. 70000 and they have given Rs. 69750. I have taken this health insurance policy for my family. The listed hospital list are reasonable.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Dec 03, 2018
  • New India Health Insurance
    "GOOD"
    0.5 4.0/5 "Great!"
    I had a claim recently two days before with this NEW INDIA insurance so the settlement is is process apart from that the process of applying the claim is simple and easy process. I am using it from past 3-4 years where the premium i pay 6-7k the IDV value is good.
    Was this review helpful? 0
    , pune
    Reviewed on Nov 24, 2018
  • New India Health Insurance
    "Good service"
    0.5 5.0/5 "Blown Away!"
    I have been holding my Heath insurance with New India assurance, like i have not personal open this health insurance my company that opened for me and they only use to maintain the premium amount i dont pay any premium amount so i have no idea how much they are charging premium amount and they have send me excel about which hospital is tie with there location, and this policy cover accident policy covered in this insurance.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 21, 2018
  • New India Health Insurance
    "Its Good"
    0.5 5.0/5 "Blown Away!"
    Past one year I am using New India assurance health policy, but I am not experienced, in my company everybody is using same mediclaim. The medical cover is very sufficient they gave me around Rs. 6 lakhs of cover, they got tie up with many good hospital because its a govt authorized.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 20, 2018
  • New India Health Insurance
    "Good Health Policy and providing good reimbursement"
    0.5 5.0/5 "Blown Away!"
    My company provided New India vidol ttk medical card with the coverage Rs. 1 lakh they are providing cash less hospitalization. The policy activation is very good, I have submitted normal documents two times I used my policy for health issue and for my wife's delivery, I received 100% of reimbursement amount within 15 days.
    Was this review helpful? 0
    , new delhi
    Reviewed on Nov 12, 2018
  • New India Health Insurance
    "GOOD SERVICE"
    0.5 5.0/5 "Blown Away!"
    It is the corporate health insurance policy that i am holding it from NEW INDIA ASSURANCE. I had a claim experience with this policy which is cashless where the service is very good. It gives the coverage for the family also the medical coverage is good.
    Was this review helpful? 1
    , faridabad
    Reviewed on Oct 24, 2018
  • New India Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    My health insurance is with New India Assurance from last 1 year, i am not aware of the premium amount as my company pays it. I have no claim experience so far with this insurance policy and the coverage value is Rs 2 lacs for individual.
    Was this review helpful? 1
    , bangalore
    Reviewed on Sep 14, 2018
  • New India Health Insurance
    "Good Service"
    0.5 4.5/5 "Excellent!"
    I've a health insurance policy with the New India Assurance. I haven't faced any issues with their services. I am making payments via cheque. They have also got a solid network of partnered hospitals. I'll have to wait and see how they respond to my claim in future if I'll have any.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Aug 04, 2018
  • New India Health Insurance
    "Excellent services"
    0.5 5.0/5 "Blown Away!"
    My health insurance is with New India. The customer services and response is good and there are no hassles and they provide 93% of the claim. I have taken a family floater, there is a coverage of five lakhs and I also have a top up cover of 15 lakhs.
    Was this review helpful? 1
    , chennai
    Reviewed on Aug 04, 2018
  • New India Health Insurance
    "Good Service"
    0.5 4.0/5 "Great!"
    I've two health insurance policies with the New India Assurance. Being an employee I got it under a concessional rare. I find it god. It also offers cashless facilities and the list of hospital are also good. So far there hasn't been any issues with their services.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jul 28, 2018
  • New India Health Insurance
    "Good health insurance policy"
    0.5 4.0/5 "Great!"
    I'm holding this health insurance for 5 years. In these years, i don't have any claim experience. I can claim upto 5 lakhs by using this policy. I have taken this policy for myself alone. My company is taking care of this health insurance policy. The cashless treatment is available. Not recommending to others since i don't have any claim experience.
    Was this review helpful? 2
    , thane
    Reviewed on Jul 25, 2018
  • New India Health Insurance
    "Good Service"
    0.5 4.0/5 "Great!"
    I've a health insurance policy which is provided by the employer in partnership with the New India Insurance . The company is paying the premium, so far there hasn't been any claim experience with the policy. It offers 10 lacs hospitalization coverage and a whopping 1 Crore accidental benefits. Considering the features and benefits it is recommendable health insurance policy to have.
    Was this review helpful? 1
    , mumbai
    Reviewed on Jul 16, 2018
  • New India Health Insurance
    "Good health insurance policy"
    0.5 5.0/5 "Blown Away!"
    I never called the customer care service of New India insurance people. I have a claim experience twice. It is easy to claim by using the New India. I can claim upto 1 lakhs since the coverage amount for the same. I have taken this insurance for my family also. I can avail a cashless treatment. They covered everywhere means most of the hospitals in the city. I used to pay the premium of Rs. 22000 per year.
    Was this review helpful? 0
    , chennai
    Reviewed on Jul 02, 2018
  • New India Health Insurance
    "Awesome insurance company"
    0.5 5.0/5 "Blown Away!"
    My company provided me the health insurance. I claimed this policy many times. They are very simple and accessible in all the places. I always go through my company portal to get things done. They have hotline number to reach easily. There very good hospital mentioned in the list. The customer care response is also good. First of all, i have to admit in the hospital, the limit is 2 lakhs. For any higher hospitalization, then i can avail a claim of Rs. 12 lakhs. My family members also added in this policy
    Was this review helpful? 0
    , thane
    Reviewed on Jul 02, 2018
  • New India Health Insurance
    "Health insurance "
    0.5 5.0/5 "Blown Away!"
    For my health insurance i get both cashless and reimbursement facility. Even though here is no claim have been done. The yearly policy premium is 12000. The policy with New India will give coverage for critical illness accidental and trauma.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jun 25, 2018
  • New India Health Insurance
    "Very good service"
    0.5 5.0/5 "Blown Away!"
    New India Assurance was the first health insurance provider with the Employer provided health insurance, They've partnered with the many hospitals in Pan India and also offered protection for the entire family. They were also offering cashless treatment facilities. Overall it has been a smooth experience.
    Was this review helpful? 0
    , chennai
    Reviewed on Jun 18, 2018
  • New India Health Insurance
    "Chatting with customer at clamp time"
    0.5 0.5/5 "Unacceptable"
    This is a type of fraud company.This does not pass the claim.When they go to the customer to make a claim, it only rotates it, this time of direction can be more than 8 months.thay do not have any response anymore, only you have to call them these times and you have to consider the information.Out of which it does not raise your phone more than half the time. Each time they constantly ask for something new, they never tell you once and after 8 or 9 months of the final, you cancel your claim according to the new rule.They do not deliberately describe the whole processor, either by either losing the customer tired or in the last. I will request all individual personal and special corporate offices to never do any bonding with this type of company.Because the new rules which it says in 8 or 9 months, how will the customer know at first sight, they deliberately conceal the rules so that the customer does not get disturbed and do not claim.
    Was this review helpful? 0
    , neemuch
    Reviewed on Jun 16, 2018
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