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  • New India Health Insurance Customer Care

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    The New India Assurance Company Limited is one of the largest general insurance companies operating in India. The company was founded by Sir Dorabji Tata in the year 1919 and now operates in 28 countries worldwide. In India alone, the company has over 2,452 offices operating in the country. With its headquarters based in Mumbai, Maharashtra, the company offers a plethora of insurance products that fall under motor, rural, marine, travel, and health insurance. The company also has a highly trained customer support team that ensures that all queries and complaints are addressed and cleared in the least amount of time.

    Health Insurance Offered by New India Assurance Company Limited:

    The New India Assurance Company Limited offers a variety of health insurance product that are designed to cater to the individual needs and requirements of a person. Some of the Health Insurance policies that are available are:

    • New India Mediclaim Policy
    • Asha Kiran
    • Jan Arogya Bima
    • Cancer Medical Expn-Individual
    • New MediClaim 2012
    • Mediclaim 2007
    • Senior Citizen Mediclaim
    • Overseas Mediclaim Policy (PZ)
    • Universal Health Insurance BPL
    • Swasthya Bima Policy

    New India Health Insurance Toll Free Number:

    New India Assurance Company Customer Care centres are located across India to ensure that the insurance company is connected to all parts of India and to every one of the company’s customers. The customer service team of New India Health Assurance ensures that no complaint, query or grievance goes unanswered or unresolved.

    A customer can get in touch with a customer support agent through a number of different channels like email, mail or by phone.

    • Toll Free Number: 1800-209-1415
    • Email: tech.support@newinda.co.in

    New India Health Insurance Head Office Address:

    New India Assurance Building, 87, M G Road,

    Fort, Mumbai,

    Maharashtra-400001

    A customer can even visit the official website of New India Assurance Company to get in touch with a customer care executive. A customer has to simply click on the “Contact Us” tab or the “Call Me” tab located on the top of the home page. Once this is done, the customer will have to fill in his/her personal details such as name, mobile number, email ID, and preferred time for a customer care executive to contact the customer.

    A customer can even reach out to any of the registered Ombudsmen Centres of New India Assurance Company that is located in their vicinity.

    List of Ombudsmen Centres:

    • Office of the Insurance Ombudsman

    2nd Floor, Ambica House,

    Ashram Road,

    Ahmedabad-380014

    Tel: 079-27545441/27546840

    Fax: 079-27546142

    Email: bimalokpal.ahmedabad@gbic.co.in

    • Office of the Insurance Ombudsman

    2nd Floor, Janak Vihar Complex,

    6, Malviya Nagar,

    Bhopal-462 003

    Tel: 0755-2769201/9202

    Fax: 0755-2769203

    Email: bimalokpal.bhopal@gbic.co.in

    • Office of the Insurance Ombudsman

    62, Forest Park,

    Bhubaneshwar-751009

    Tel: 0674-2596455/2596003

    Fax: 0674-2596429

    Email: bimalokpal.bhubaneswar@gbic.co.in

    • Office of the Insurance Ombudsman

    SCO No.101-103,

    2nd Floor, Batra Building,

    Sector 17-D,

    Chandigarh-160017

    Tel: 0172-2706468/2772101

    Fax: 0172-2708274

    Email: bimalokpal.chandigarh@gbic.co.in

    • Office of the Insurance Ombudsman

    Fathima Akhtar Court,

    4th Floor, 453 (old 312),

    Anna Salai, Teynampet,

    Chennai-600018

    Tel: 044-24333668/24335284

    Fax: 044-24333664

    Email: bimalokpal.chennai@gbic.co.in

    • Office of the Insurance Ombudsman

    2/2 A, Universal Insurance Building,

    Asaf Ali Road,

    New Delhi-110002

    Tel: 011-23234057/23232037

    Fax: 011-23230858

    Email: bimalokpal.delhi@gbic.co.in

    • Office of the Insurance Ombudsman

    “Jeevan Nivesh”, 5th Floor, S.S. Road,

    Guwahati-781001

    Tel: 0361-2132204/5

    Fax: 0361-2732937

    Email: bimalokpal.guwahati@gbic.co.in

    • Office of the Insurance Ombudsman

    6-2-46, 1st Floor,

    Moin Court, A.C. Guards,

    Lakdi-Ka-Pool,

    Hyderabad-500004

    Tel: 040-65504123/23312122

    Fax: 040-23376599

    Email: bimalokpal.hyderabad@gbic.co.in

    • Office of the Insurance Ombudsman

    2nd Floor, CC 27/2603,

    Pulinat Building,

    M.G. Road,

    Ernakulam-682 015

    Tel: 0484-2358759/2359338

    Fax: 0484-2359336

    Email: bimalokpal.ernakulam@gbic.co.in

    • Office of the Insurance Ombudsman

    Hindustan Building,

    Annexe, 4th Floor,

    C.R. Avenue,

    Kolkata-700072

    TeL.: 033-22124339/22124346

    Fax: 22124341

    Email: bimalokpal.kolkata@gbic.co.in

    • Office of the Insurance Ombudsman

    Jeevan Bhawan, Phase-2,

    6th Floor, Nawal Kishore Road,Hazaratganj,

    Lucknow-226001.

    Tel.: 0522 -2231331/2231330

    Fax: 0522-2231310

    Email: bimalokpal.lucknow@gbic.co.in

    • Office of the Insurance Ombudsman

    3rd Floor,

    Jeevan Seva Annexe,

    S.V. Road, Santacruz (W),

    Mumbai-400 054.

    Tel: 022-26106960/26106552

    Fax: 022-26106052

    • Office of the Insurance Ombudsman

    Ground Floor,

    Jeevan Nidhi II,

    Bhawani Singh Road,

    Jaipur-302005

    Tel: 0141-2740363

    Email: bimalokpal.jaipur@gbic.co.in

    • Office of the Insurance Ombudsman

    3rd Floor, Jeevan Darshan,

    N.C. Kelkar Road,

    Narayanpet

    Pune-411030.

    Tel: 020-32341320

    Email: bimalokpal.pune@gbic.co.in

    • Office of the Insurance Ombudsman

    24th Main Road,

    Jeevan Soudha Building,

    JP Nagar, 1st Phase,

    Ground Floor,

    Bengaluru-560025

    Tel: 080-26652049/26652048

    Email: bimalokpal.bengaluru@gbic.co.in

    • Office of the Insurance Ombudsman

    4th Floor,

    Bhagwan Sahai Palace,

    Main Road, Naya Bans, Sector-15,

    Noida-201301

    Tel: 0120-2514250/51/53

    Email: bimalokpal.noida@gbic.co.in

    New India Health Insurance Customer Care Reviews

  • Page 1 of 15 1 2 3 4 5
    • New India Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      My health insurance is with New India Assurance from last 1 year, i am not aware of the premium amount as my company pays it. I have no claim experience so far with this insurance policy and the coverage value is Rs 2 lacs for individual.
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 14, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.5/5 "Excellent!"
      I've a health insurance policy with the New India Assurance. I haven't faced any issues with their services. I am making payments via cheque. They have also got a solid network of partnered hospitals. I'll have to wait and see how they respond to my claim in future if I'll have any.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Aug 04, 2018
    • New India Health Insurance
      "Excellent services"
      0.5 5.0/5 "Blown Away!"
      My health insurance is with New India. The customer services and response is good and there are no hassles and they provide 93% of the claim. I have taken a family floater, there is a coverage of five lakhs and I also have a top up cover of 15 lakhs.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 04, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've two health insurance policies with the New India Assurance. Being an employee I got it under a concessional rare. I find it god. It also offers cashless facilities and the list of hospital are also good. So far there hasn't been any issues with their services.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 28, 2018
    • New India Health Insurance
      "Good health insurance policy"
      0.5 4.0/5 "Great!"
      I'm holding this health insurance for 5 years. In these years, i don't have any claim experience. I can claim upto 5 lakhs by using this policy. I have taken this policy for myself alone. My company is taking care of this health insurance policy. The cashless treatment is available. Not recommending to others since i don't have any claim experience.
      Was this review helpful? 2
      , thane
      Reviewed on Jul 25, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance policy which is provided by the employer in partnership with the New India Insurance . The company is paying the premium, so far there hasn't been any claim experience with the policy. It offers 10 lacs hospitalization coverage and a whopping 1 Crore accidental benefits. Considering the features and benefits it is recommendable health insurance policy to have.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 16, 2018
    • New India Health Insurance
      "Good health insurance policy"
      0.5 5.0/5 "Blown Away!"
      I never called the customer care service of New India insurance people. I have a claim experience twice. It is easy to claim by using the New India. I can claim upto 1 lakhs since the coverage amount for the same. I have taken this insurance for my family also. I can avail a cashless treatment. They covered everywhere means most of the hospitals in the city. I used to pay the premium of Rs. 22000 per year.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 02, 2018
    • New India Health Insurance
      "Awesome insurance company"
      0.5 5.0/5 "Blown Away!"
      My company provided me the health insurance. I claimed this policy many times. They are very simple and accessible in all the places. I always go through my company portal to get things done. They have hotline number to reach easily. There very good hospital mentioned in the list. The customer care response is also good. First of all, i have to admit in the hospital, the limit is 2 lakhs. For any higher hospitalization, then i can avail a claim of Rs. 12 lakhs. My family members also added in this policy
      Was this review helpful? 0
      , thane
      Reviewed on Jul 02, 2018
    • New India Health Insurance
      "Health insurance "
      0.5 5.0/5 "Blown Away!"
      For my health insurance i get both cashless and reimbursement facility. Even though here is no claim have been done. The yearly policy premium is 12000. The policy with New India will give coverage for critical illness accidental and trauma.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 25, 2018
    • New India Health Insurance
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      New India Assurance was the first health insurance provider with the Employer provided health insurance, They've partnered with the many hospitals in Pan India and also offered protection for the entire family. They were also offering cashless treatment facilities. Overall it has been a smooth experience.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 18, 2018
    • New India Health Insurance
      "Chatting with customer at clamp time"
      0.5 0.5/5 "Unacceptable"
      This is a type of fraud company.This does not pass the claim.When they go to the customer to make a claim, it only rotates it, this time of direction can be more than 8 months.thay do not have any response anymore, only you have to call them these times and you have to consider the information.Out of which it does not raise your phone more than half the time. Each time they constantly ask for something new, they never tell you once and after 8 or 9 months of the final, you cancel your claim according to the new rule.They do not deliberately describe the whole processor, either by either losing the customer tired or in the last. I will request all individual personal and special corporate offices to never do any bonding with this type of company.Because the new rules which it says in 8 or 9 months, how will the customer know at first sight, they deliberately conceal the rules so that the customer does not get disturbed and do not claim.
      Was this review helpful? 0
      , neemuch
      Reviewed on Jun 16, 2018
    • New India Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I got the Health insurance policy from the NEW INDIA ASSURANCE company around 4 years. I have paid Rs,4500 to get this policy this year. This policy covers only one member that is myself.The customer support service and the response is good with the national insurance. I haven't got any kind of claim experience with this policy.
      Was this review helpful? 0
      , chennai
      Reviewed on May 31, 2018
    • New India Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with New India Assurance from last 7 years and it is a family health coverage. My claim experience was very good with this insurance policy and it is covered up to Rs 5 lakhs for this insurance. I pay a premium of Rs 21000 for this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 29, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with the New India Insurance. I pay a premium of 25000 per year for a coverage of 7 lacs for my wife and me. I do have a claim experience with the policy. They easily settled the claim for 25000 with out any questions asked.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 22, 2018
    • New India Health Insurance
      "EXCELENT"
      0.5 5.0/5 "Blown Away!"
      I am holding my health insurance from the NEW INDIA my over all experience with the NEW INDIA is good and also easy to have health insurance. I had no claim experience so far from my insurance. Payment for my insurance is through cheque that too once in a year apart from that the customer service id good.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 20, 2018
    • New India Health Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have taken health insurance from NEW INDIA ASSURANCE and there is no claim experience. The policy only gives coverage for 4 lakhs and its a individual policy. Even though its a corporate policy i have not done any claim.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 18, 2018
    • New India Health Insurance
      "ICICI Lombard health insurance"
      0.5 3.0/5 "Satisfactory"
      I hold a health insurance from ICICI Lombard.As this policy is provided from my company insurance they provide a coverage of 3 lakhs. Till now there is no claim experience. The provide cashless facility.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 16, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance with the New India Asurance. I do have a claim expereince with the policy. I pay a premium of 22000 per year for a coverage of 6 lacs. If you have pre-approval it is okay, otherwise the claim process is difficult. We have to struggle a lot to get the service.
      Was this review helpful? 0
      , chennai
      Reviewed on May 15, 2018
    • New India Health Insurance
      "New India Health insurance "
      0.5 3.0/5 "Satisfactory"
      I hold a health insurance with NEW INDIA ASSURANCE. This was a corporate insurance having a policy coverage for 12 lakhs.There is no claim experience for the policy. They provide both cashless and reimbursement facility.
      Was this review helpful? 0
      , nagpur
      Reviewed on May 14, 2018
    • New India Health Insurance
      "Health insurance with New India assurance"
      0.5 4.0/5 "Great!"
      I have a health insurance with New India assurance. Its a corporate insurance were the policy coverage is 1.5 lakhs. There is no claim experience regarding any heath related issues. The provide cashless facility.
      Was this review helpful? 0
      , kakinada
      Reviewed on May 12, 2018
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