• New India Health Insurance Customer Care

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    The New India Assurance Company Limited is one of the largest general insurance companies operating in India. The company was founded by Sir Dorabji Tata in the year 1919 and now operates in 28 countries worldwide. In India alone, the company has over 2,452 offices operating in the country. With its headquarters based in Mumbai, Maharashtra, the company offers a plethora of insurance products that fall under motor, rural, marine, travel, and health insurance. The company also has a highly trained customer support team that ensures that all queries and complaints are addressed and cleared in the least amount of time.

    Health Insurance Offered by New India Assurance Company Limited:

    The New India Assurance Company Limited offers a variety of health insurance product that are designed to cater to the individual needs and requirements of a person. Some of the Health Insurance policies that are available are:

    • New India Mediclaim Policy
    • Asha Kiran
    • Jan Arogya Bima
    • Cancer Medical Expn-Individual
    • New MediClaim 2012
    • Mediclaim 2007
    • Senior Citizen Mediclaim
    • Overseas Mediclaim Policy (PZ)
    • Universal Health Insurance BPL
    • Swasthya Bima Policy

    New India Health Insurance Toll Free Number:

    New India Assurance Company Customer Care centres are located across India to ensure that the insurance company is connected to all parts of India and to every one of the company’s customers. The customer service team of New India Health Assurance ensures that no complaint, query or grievance goes unanswered or unresolved.

    A customer can get in touch with a customer support agent through a number of different channels like email, mail or by phone.

    • Toll Free Number: 1800-209-1415
    • Email: tech.support@newinda.co.in

    New India Health Insurance Head Office Address:

    New India Assurance Building, 87, M G Road,

    Fort, Mumbai,

    Maharashtra-400001

    A customer can even visit the official website of New India Assurance Company to get in touch with a customer care executive. A customer has to simply click on the “Contact Us” tab or the “Call Me” tab located on the top of the home page. Once this is done, the customer will have to fill in his/her personal details such as name, mobile number, email ID, and preferred time for a customer care executive to contact the customer.

    A customer can even reach out to any of the registered Ombudsmen Centres of New India Assurance Company that is located in their vicinity.

    List of Ombudsmen Centres:

    • Office of the Insurance Ombudsman

    2nd Floor, Ambica House,

    Ashram Road,

    Ahmedabad-380014

    Tel: 079-27545441/27546840

    Fax: 079-27546142

    Email: bimalokpal.ahmedabad@gbic.co.in

    • Office of the Insurance Ombudsman

    2nd Floor, Janak Vihar Complex,

    6, Malviya Nagar,

    Bhopal-462 003

    Tel: 0755-2769201/9202

    Fax: 0755-2769203

    Email: bimalokpal.bhopal@gbic.co.in

    • Office of the Insurance Ombudsman

    62, Forest Park,

    Bhubaneshwar-751009

    Tel: 0674-2596455/2596003

    Fax: 0674-2596429

    Email: bimalokpal.bhubaneswar@gbic.co.in

    • Office of the Insurance Ombudsman

    SCO No.101-103,

    2nd Floor, Batra Building,

    Sector 17-D,

    Chandigarh-160017

    Tel: 0172-2706468/2772101

    Fax: 0172-2708274

    Email: bimalokpal.chandigarh@gbic.co.in

    • Office of the Insurance Ombudsman

    Fathima Akhtar Court,

    4th Floor, 453 (old 312),

    Anna Salai, Teynampet,

    Chennai-600018

    Tel: 044-24333668/24335284

    Fax: 044-24333664

    Email: bimalokpal.chennai@gbic.co.in

    • Office of the Insurance Ombudsman

    2/2 A, Universal Insurance Building,

    Asaf Ali Road,

    New Delhi-110002

    Tel: 011-23234057/23232037

    Fax: 011-23230858

    Email: bimalokpal.delhi@gbic.co.in

    • Office of the Insurance Ombudsman

    “Jeevan Nivesh”, 5th Floor, S.S. Road,

    Guwahati-781001

    Tel: 0361-2132204/5

    Fax: 0361-2732937

    Email: bimalokpal.guwahati@gbic.co.in

    • Office of the Insurance Ombudsman

    6-2-46, 1st Floor,

    Moin Court, A.C. Guards,

    Lakdi-Ka-Pool,

    Hyderabad-500004

    Tel: 040-65504123/23312122

    Fax: 040-23376599

    Email: bimalokpal.hyderabad@gbic.co.in

    • Office of the Insurance Ombudsman

    2nd Floor, CC 27/2603,

    Pulinat Building,

    M.G. Road,

    Ernakulam-682 015

    Tel: 0484-2358759/2359338

    Fax: 0484-2359336

    Email: bimalokpal.ernakulam@gbic.co.in

    • Office of the Insurance Ombudsman

    Hindustan Building,

    Annexe, 4th Floor,

    C.R. Avenue,

    Kolkata-700072

    TeL.: 033-22124339/22124346

    Fax: 22124341

    Email: bimalokpal.kolkata@gbic.co.in

    • Office of the Insurance Ombudsman

    Jeevan Bhawan, Phase-2,

    6th Floor, Nawal Kishore Road,Hazaratganj,

    Lucknow-226001.

    Tel.: 0522 -2231331/2231330

    Fax: 0522-2231310

    Email: bimalokpal.lucknow@gbic.co.in

    • Office of the Insurance Ombudsman

    3rd Floor,

    Jeevan Seva Annexe,

    S.V. Road, Santacruz (W),

    Mumbai-400 054.

    Tel: 022-26106960/26106552

    Fax: 022-26106052

    • Office of the Insurance Ombudsman

    Ground Floor,

    Jeevan Nidhi II,

    Bhawani Singh Road,

    Jaipur-302005

    Tel: 0141-2740363

    Email: bimalokpal.jaipur@gbic.co.in

    • Office of the Insurance Ombudsman

    3rd Floor, Jeevan Darshan,

    N.C. Kelkar Road,

    Narayanpet

    Pune-411030.

    Tel: 020-32341320

    Email: bimalokpal.pune@gbic.co.in

    • Office of the Insurance Ombudsman

    24th Main Road,

    Jeevan Soudha Building,

    JP Nagar, 1st Phase,

    Ground Floor,

    Bengaluru-560025

    Tel: 080-26652049/26652048

    Email: bimalokpal.bengaluru@gbic.co.in

    • Office of the Insurance Ombudsman

    4th Floor,

    Bhagwan Sahai Palace,

    Main Road, Naya Bans, Sector-15,

    Noida-201301

    Tel: 0120-2514250/51/53

    Email: bimalokpal.noida@gbic.co.in

    New India Health Insurance Customer Care Reviews

  • Page 1 of 14 1 2 3 4 5
    • New India Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have no claim experience so far with the health insurance, i am using this insurance from last 1-2 years and i am not aware of the premium amount as my company pays it. The coverage value of this insurance policy is 3-4 lakhs and i am satisfied with it.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 18, 2018
    • New India Health Insurance
      "good experience"
      0.5 5.0/5 "Blown Away!"
      I had taken a health insurance policy from the NEW INDIA ASSURANCE. I had received health card. My annual premium is Rs. 12,000/- which is very reasonable by comparing with other insurance polices. They had a good network with top most corporate hospitals.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 17, 2018
    • New India Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      My health is insured with New India Assurance from last 5 years and i am happy with the services provided by this insurance. I have to pay a premium of Rs 7000 which has to be paid every year for this insurance. I have a coverage value of Rs 3 lakhs and i did not claim anything so far with this insurance.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Apr 09, 2018
    • New India Health Insurance
      "Good policy for Health"
      0.5 5.0/5 "Blown Away!"
      From NEW INDIA ASSURANCE i have taken a health insurance. The premium is 3000 for an year. They provide full coverage if we do claim.The claim experience was good.They provide cashless and reimbursement,facility. The customer service and response was good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 20, 2018
    • New India Health Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken a Health Insurance service from New India Assurance. Recently I claim the service from New India Assurance it was a good process and simple procedures. The documentation process was very simple. The payments are made through cheques. It was a good experience with New India Assurance Health Insurance service.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 20, 2018
    • New India Health Insurance
      "Satisfied"
      0.5 5.0/5 "Blown Away!"
      It has been a good experience with New Assurance and the process was easy to get my heath insurance. The medical coverage is for three lakhs for me and easy of my family members, my spouse and child too. The premium is of 7800 per year. There are good benefits.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 10, 2018
    • New India Health Insurance
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      I have taken my health insurance from New India Assurance. The services and response was good and it was easy to buy this policy from them. The premium is for 11800 on a yearly basis. The medical coverage is for three lakhs and there is a cashless hospitalization as well.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 10, 2018
    • New India Health Insurance
      "Satisfied with the services"
      0.5 5.0/5 "Blown Away!"
      My heath insurance is with New India Assurance and the medical coverage is for three lakhs. The customer services are good and the process was simple. The premium amount is around 9300 per year and there is a cash less facility as well. Good overall.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 10, 2018
    • New India Health Insurance
      "good insurance policy"
      0.5 4.0/5 "Great!"
      I had applied and got a corporate Health insurance policy from the private sector insurance company NEW INDIA ASSURANCE. My organization will pay and monitors my insurance policy and annual premiums. I can download my policy document from their web portal. Over all the product is good.
      Was this review helpful? 0
      , pune
      Reviewed on Mar 06, 2018
    • New India Health Insurance
      "New India assurance worst in claim settlement "
      0.5 0.5/5 "Unacceptable"
      They will never settle your claim and will make you run from pillar to post. If you claim lets say for an amount of RS 1 lk they will recognise for 40k and out of that 40k they will ask you for non existent medical certificates(you won't be able to provide so don't even bother) and if they settle your claim( that's a big if) you will 5k for your genuine 1 lk amount. You can get your money even from pnb bank but New India assurance is out there just to loot you
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 02, 2018
    • New India Health Insurance
      "Best"
      0.5 4.0/5 "Great!"
      I do have the Health insurance policy with the New India assurance company. I would like to say that the customer service is good one with them and the benefits are also good one for me with them. I am happy with the New India assurance company.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 10, 2018
    • New India Health Insurance
      "Need to explore"
      0.5 3.0/5 "Satisfactory"
      I am having the health insurance policy with the New India assurance company. Customer service is not yet experienced. I would like to say that the coverage value is around 4.5 lakh Rupees. Coverages and other aspects are really good one with the New India assurance company.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 07, 2018
    • New India Health Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      The new India assurance given me benefits for my whole family. The offers are good and the documents have been collected and it was easy process. The payments where through online,it was a good experience with New India health insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 06, 2018
    • New India Health Insurance
      "Excellent"
      0.5 4.0/5 "Great!"
      I am having the mediclaim policy with the New India Assurance company. Customer service is good one for me and the coverage value is around 4 lakh Rupees. Premium value is up to the nominal one for me with the New India Assurance company.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 06, 2018
    • New India Health Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am having the health insurance policy with the New India Assurance company from the last three years of time. Service aspects are good one and the plan benefits are good. There are no complaints with the New India Assurance company.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Feb 02, 2018
    • New India Health Insurance
      " Corporate health insurance"
      0.5 3.5/5 "Pretty good"
      I hold a health insurance with NEW INDIA ASSURANCE. Its a corporate insurance. I do get cashless treatment with few hospitals. There was no claim experience. There is free health check up for the family. The customer service and response is good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 24, 2018
    • New India Health Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have got the medical claim with the New India assurance health insurance which is provided by my company. I have the claim amount up to 70% to 80%. I have got the claim within 3weeks of time. The medical coverage is available up to 1 lakh. This policy covers 3members in my family.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 12, 2018
    • New India Health Insurance
      "Best "
      0.5 3.5/5 "Pretty good"
      I am having the health insurance policy with the New India Assurance company. I would like to say that the response is good one with them and the coverage value is really good . Plan benefits are also an average one and they can add something more.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 11, 2018
    • New India Health Insurance
      "Better service"
      0.5 4.0/5 "Great!"
      The New India assurance has offered me a health insurance policy around a year . I got this health insurance which was provided by my company . The customer support is good with the new India assurance . This policy has the claim amount up to Rs, 1,00,000. I am satisfied having the new India assurance health insurance policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 30, 2017
    • New India Health Insurance
      "Good experience"
      0.5 4.0/5 "Great!"
      I have taken my health Insurance was taken with NEW INDIA 3 months back . Its a family flatter and premium paid on yearly basis. I am satisfied with the policy coverage and benefits. The customer service and responses was stausfactroy . My overall experience was very good.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 27, 2017
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