• New India Assurance Health Insurance

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Responsiveness

    New India Assurance Co Ltd, is a 100 % Government owned multinational general insurance company operating in 22 countries and headquartered at Mumbai, India. Founded by Sir Dorabji Tata in 1919. New India Assurance is the only direct insurer in India rated A-(Excellent ? Stable outlook) by AM Best. New India Assurance?s Indian business touched Rs 10,000 crores (Rs 100 billion) in 2012-13.


    New India Health Insurance at a Glance

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    Coverage for your most loved ones

    Total members covered

    Coverage for a maximum of 6 family members with up to 2 adults and 4 children

    You get a choice of coverage tenure

    Pre and Post Hospitalization cover

    Medical expenses covered for 30 days before your hospitalization and 60 days for post hospitalization for related medical expenses

    The next best thing to having a doc in the family

    Health Check-ups

    Reimbursement of the cost of Medical check-up at the end of a block of every three Renewal years, if there are no claims reported during the block.

    * For a family health cover product.

    Critical Factors of the Plan

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    Not a paisa goes from your own pocket!

    Co-Pay

    An additional co-payment of 10% of admissible claim would be required in case claim arises out of a pre-existing disease

    You?re covered for any future medical expenses

    Life long renewable

    Plans are lifelong renewable and covers you for your entire lifetime.

    Get essential cover for existing ailments

    Pre-existing Diseases

    Any pre-existing condition will be covered after a waiting period of 4 year

    Hospital room rent determines your treatment bill

    Room Rent

    Payment of RoomRent, boarding and nursing expenses incurred at the Hospitalshall not exceed 1% of the Sum Insured per day.

    *These Features may be included as part of different products and are subject to the insurer's terms & conditions.

    Additional Features of New India Health Insurance

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    Good health offers multiple rewards

    Our liability for payment of any claim relating to Cataract shallnot exceed 20% of the aggregate of Sum Insuredand Cumulative Bonus Buffer

    The world is your healthcare oyster

    Cashless facility is available only at our network hospitals

    *These add-ons may be included as part of different products and are subject to the insurer's terms & conditions.

    New India Assurance Highlights Updated on 23 Jun 2018

    Features Specifications
    Network Hospitals 1200+
    Waiting Period for Pre-existing Disease 4 years
    Incurred Claims Ratio 91.26%
    Number of Policies Issued 1785302
    Grievances Solved 96.68%
    Renewability Lifetime

    *For Year 2016-2017

    Overview of New India Assurance Health Insurance:

    A wholly-owned subsidiary of the Indian government, New India Assurance Health Insurance Co. Ltd. is a multinational insurance provider, founded in the year 1919. Headquartered in Mumbai, this public-sector insurer has a strong domestic and international presence. It is a leader in the non-life insurance sector and is credited with being the only direct insurer in India.

    New India Assurance has developed over 160 products that deals with the whole gamut of general assurance lines. It has and continues to provide coverage to customers in the following sectors: Large industries, Small and Medium Enterprises, Commercial, Retail, Social, Rural and Micro Insurance.

    Its distribution network comprises of bancassurance partners, auto majors, non-governmental organisations, corporations, brokers and the government. It has over 2,097 offices and 1,041 micro offices in India.

    On the international front, it conducts business in about 22 countries through different channels viz. subsidiaries, agencies, direct branches and associated corporates.

    New India Health Insurance Plans

    The company was the most profitable general insurer during the year 2012 - 2013 in India. Its ‘AAA/Stable’ rating by CRISIL further supports the company’s financial solubility and ability to fulfill its customers’ claims. Its financial position is backed by a healthy and effective technology platform. Its grievance resolution system coordinates with that of the IRD; proof of its commitment to quality customer service.

    In addition to successfully managing its own operations, New India Assurance is also one of the promoters of two other financial services houses viz. Agriculture Insurance Co. of India and GIC Housing Finance Ltd.

    Types of Health Insurance Policies Provided by New India Assurance:

    Policies forming a part of the company’s health insurance plans portfolio are listed below:

    • New India Floater Mediclaim Policy
    • New India Asha Kiran Policy
    • New India Mediclaim 2012 Policy
    • New India Mediclaim 2007 Policy
    • New India Family Floater Mediclaim Policy
    • New India Assurance Janata Mediclaim Policy
    • New India Assurance Senior Citizen Mediclaim Policy
    • Union Health Care Policy
    • New India Assurance Mediclaim Top Up Plan

    New India Assurance Co. Ltd is a fully government owned general insurance company. It is headquartered in Mumbai and operates in 28 countries. In FY2014-15, the company had the highest profit in the Indian general insurance market. Currently, the company has 2,097 offices and 50,000 agents to serve its customers.

    New India Assurance offers mediclaim policies for individuals and groups. The mediclaim policy covers hospitalisation and domiciliary hospitalisation expenses incurred during the policy term. Individuals between 5 and 80 years of age can avail mediclaim policy. The insurer also offers policies for cancer patients such as Cancer Medical Expense Policy for the members of Indian Cancer Society and Cancer Insurance Policy for the members of Cancer Patients Aid Association.

    The insurer also offers an overseas mediclaim policy that covers personal accident, loss of passport, loss of baggage, repatriation, and medical expenses.

    New India Floater Mediclaim Policy:

    New India Floater Mediclaim Policy is a new health insurance plan offered by New India for providing health insurance coverage to your entire family under one sum assured.

    Entry Age 18 years to 65 years; 3 months to 25 years for children if at least one parent is also covered under this plan
    Basis Family Floater
    Policy Period 1 year
    Renewability Lifetime
    Medical Screening Required for persons above 50 years (50% of screening costs are reimbursed if the proposer subsequently becomes a client).
    Inpatient hospitalisation expenses Up to sum assured subject to sub-limits; does not cover outpatient treatment and treatment outside India.
    Newborn Cover In-built; waiting period for mother - 2 years, coverage from birth till end of policy; excludes post-natal care, early delivery/delivery expenses.
    Room and Nursing charges Up to 1% of sum assured, for each day of hospital stay; includes charges for RMO, IV Fluids, Blood Transfusion etc.; excludes material costs.
    ICU charges Up to 2% of sum assured, for each day of hospital stay.
    Charges for Surgeons, Anaesthetists, Doctors, Consultants, Specialists, Blood, Oxygen, Anaesthesia, Radio/Chemotherapy, Medicines, Drugs, X-Rays, Surgical Equipment, Diagnostic Equipment, Prosthetic limbs and devices, Pacemakers and other similar expenses incurred as part of treatment.
    Organ donor hospitalisation expenses Excludes amounts paid for the organ.
    Cataract treatment per eye Lower of 10% of sum assured or Rs.50,000.
    Daily cash allowance 0.1% of sum assured for each day of hospital stay.
    11 specified critical illnesses 10% of sum assured; one-time additional lumpsum payout; excludes pre-existing critical conditions.
    Day care procedures Specified day care procedures are covered
    Ambulance charges Lower of actuals or 1% of sum assured.
    Ayurvedic/Homeopathic/Unani treatment 25% of sum assured for treatment at a government approved centre.
    Pre and post-hospitalisation expenses Up to 30 days each.
    Sum Assured Rs.2 lakhs, Rs.3 lakhs, Rs.5 lakhs or Rs. Rs.8 lakhs;once chosen can be increased upon renewal to the next higher limit, subject to conditions.
    Payout per illness Up to 1% of the sum assured.
    Primary member Rs.1,860 to Rs.38,550; Additional members - Rs.250 to Rs.25,040.
    Premium loading upon renewal for members over 65 years 2% every year.

    New India Asha Kiran Policy:

    A unique health insurance plan aimed at promoting healthcare for girls. This New India asha kiran policy can be taken by those parents who have only daughters for children.

    Entry Age 18 to 65 years; 3 months to 25 years for daughters who are children, if at least one parent is covered under this plan.
    Basis Family Floater Basis (Family includes proposer, spouse and up to 2 dependent daughters)
    Renewability Lifetime.
    Medical Screening Required for persons above 50 years (50% of screening costs are reimbursed if the proposer subsequently becomes a client).
    Hospitalisation expenses plus Accident cover For the customer and his/her spouse.
    Exclusion Outpatient treatment
    Inpatient hospitalisation expenses Up to sum assured or within specified limits; does not cover outpatient treatment and treatment outside India.
    Personal Accident Cover Inbuilt cover; compensation to proposer and/or spouse between 50% to 200% of the sum assured, for accidental death or total permanent dismemberment or loss of one or both limbs and/or loss of sight in one or both eyes.
    Room and Nursing charges Up to 1% of sum assured, for each day of hospital stay; includes charges for RMO, IV Fluids, Blood Transfusion etc.; excludes material costs.
    ICU charges Up to 2% of sum assured, for each day of hospital stay.
    Charges for Surgeons, Anaesthetists, Doctors, Consultants, Specialists, Blood, Oxygen, Anaesthesia, Radio/Chemotherapy, Medicines, Drugs, X-Rays, Surgical Equipment, Diagnostic Equipment, Prosthetic limbs and devices, Pacemakers and other similar expenses incurred as part of treatment.
    Organ donor hospitalisation expenses Excludes amounts paid for the organ.
    Cataract treatment per eye Lower of 10% of sum assured or Rs.50,000.
    Daily cash allowance 0.1% of sum assured, for each day of hospital stay.
    11 specified critical illnesses 10% of sum assured, one-time additional lumpsum payout; excludes pre-existing critical conditions.
    Day care procedures Specified day care procedures are covered
    Ambulance charges Lower of actuals or 1% of sum assured.
    Ayurvedic/Homeopathic/Unani treatment 25% of sum assured for treatment at a government approved centre.
    Pre and post-hospitalisation expenses Up to 30 days/60 days respectively.
    Sum Assured Rs.2 lakhs, Rs.3 lakhs, Rs.5 lakhs or Rs. Rs.8 lakhs;once chosen can be increased upon renewal to the next higher limit, subject to conditions.
    Payout per illness Payout per illness
    Primary premium Rs.1,860 to Rs.38,550; Additional members - Rs.250 to Rs.25,040
    Premium loading upon renewal for members over 65 years 2% every year.
    Policy Period 1 year

    New India Assurance Mediclaim Top Up Plan:

    Available for individuals as well as up to 6 members of the family, the proposer can enrol immediate family members aged between 3 months to 65 years.

    Basis Individual/Family floater(6 members)
    Primary Insured The proposer need not be considered as the primary member - eldest family member will be considered the primary member and the others are considered as additional members under the New India Top-Up Mediclaim Policy.
    Policy Period This policy is valid for 12 months from the date of inception.
    Medical Screening Required for persons above 50 years
    Pre-acceptance health check-ups If an individual who is more than 50 years owns a health insurance policy from New India Insurance and has had no claims registered in the past 2 years, the pre-acceptance health check-ups are not required.
    Expenses Covered Room rent, boarding and nursing expenses, Fees of medical practitioners, surgeons, consultants and other medicos, operation theatre, surgicals, blood, oxygen
    ICU/ICCU expenses As per the threshold
    Ambulance services Based on the threshold amount chosen
    AYUSH treatments Taken at government or accredited hospitals.
    Get Well Benefit This benefit is paid out of a certain amount on the basis of the threshold amount chosen
    Claim settlement Supports both cashless and reimbursement, depending on the circumstances and availability

    New India Mediclaim 2012 Policy:

    This New India mediclaim 2012 policy covers the hospitalisation expenses of the insured for any illness and injury in the period of insurance. The policy term is 1 year. There is no age limit set for it renewal. With this policy you can avail bonus, discounts and tax benefits. Sum assured ranges from Rs.3 lakh to Rs.5 lakh.

    Entry Age 18 years to 65 years; 3 months to 25 years for children, if at least one parent is covered under this plan.
    Policy Period 1 year.
    Renewability Lifetime
    Inpatient hospitalisation expenses Hospital stay should exceed 24 hours (except in case of specified day care procedures).
    Pre/Post hospitalisation expenses Up to 30/60 days respectively.
    Sum Assured Up to Rs.3 lakh, Rs.3 lakh to Rs.5 lakh and over 5 lakh
    Benefits
    • Can be enhanced upon renewal, at company’s discretion, for insured members up to 65 years.
    • Sum assured can be enhanced once when migrating from Mediclaim 2007 to Mediclaim 2012.
    Family Discounted Premiums 10% for plans taken on an individual basis. 11% - 18% for plans taken on family floater basis, minimum two and maximum four additional members.
    No-claim bonus 2% - 15% for insured members up to 60 years. 3% - 15% for insured members above 60 years.

    New India Mediclaim 2007 Policy:

    Entry Age 18 years to 60 years; 3 months to 18 years for children, if parents are also covered under this plan.
    Inpatient hospitalisation expenses Yes, Covered if hospital stay should be for a period exceeding 24 hours.
    Pre and Post-hospitalisation expenses Up to 30 days and 60 days respectively.
    Day care procedures Specified day care procedures covered
    Ambulance charges Limitedly allowed
    Ayurvedic/Homeopathic and Unani treatment Up to 25% of sum assured for treatment taken at a government approved centre.
    Pre-existing condition Subject to a 4 year, claim-free waiting period; 2 years for certain conditions upon payment of additional premium.
    Premiums Charged depending on the proposer’s age and location.
    Benefits
    • Loyalty discounts.
    • Good Health discounts.
    • Reimbursement of health check expenses

    New India Family Floater Mediclaim Policy:

    Entry Age 18 years to 60 years.
    Sum Assured Rs.2 lakhs to Rs.5 lakhs
    Basis Family floater (Family includes the proposer, hi/her spouse and up to 2 dependent children; excludes parents, in-laws and siblings).
    Premiums As per schedule of the Mediclaim Policy 2007 (individual), Calculated based on the oldest insured member, Based on age, chosen sum assured and location, Loading: 50% for spouse; 25% for each child.
    Inpatient hospitalisation expenses Stay should exceed 24 hours.
    Charges for Room, nurses, doctors and other medical personnel involved in the treatment of the insured, OT, blood, medicines and all other consumable and equipment required for treatment.
    Pre and Post hospitalisation expenses Up to 30 and 60 days respectively.
    Day Care procedures Specified day care procedures covered
    Ambulance charges Limitedly allowed
    Cataract surgery within limits
    Ayurvedic/Homeopathic and Unani treatment Up to 25% of sum assured for treatment taken at a government approved centre.
    Pre-existing conditions Subject to a 4 year, claim-free waiting period; 2 years for certain conditions upon payment of additional premium.

    New India Assurance Janata Mediclaim Policy:

    New India Assurance Janata Mediclaim policy is perfect for those who want to provide insurance coverage for all the members of their family during the tenure of the policy. The policy covers self, spouse and a maximum of two dependent children.

    Entry Age 18 years to 60 years; 3 months to 18 years for children, if parents are also covered under this policy.
    Sum Assured Rs.50,000 or R.75,000
    No-claim bonus Increase in 5% for every claim-free year; awarded upon renewal; maximum increase of 30%.
    Premium Rs.750 to Rs.3,450(Depends on the chosen sum assured and age. )
    Premium discounts Availed for covering additional members on family floater basis, subject to conditions.
    Benefits
    • Loyalty discounts.
    • Good Health discounts.
    • Reimbursement of health check expenses.

    New India Assurance Senior Citizen Mediclaim Policy:

    The New India Senior Citizen Mediclaim Policy is one of the many products offered by the New India Assurance Company Limited to provide coverage to senior citizens in times of trouble. It offers cover for pre-existing conditions such as diabetes mellitus and hypertension for an extra 10% premium payment.

    Entry Age Persons between 60 years and 80 years.
    Renewability Up to 90 years.
    Medical Screening Required for all entrants.
    Sum Assured Rs.1 lakh or Rs.1.5 lakhs
    No-claim/ Cumulative bonus Increase in 5% for every claim-free year; awarded upon renewal; maximum increase of 30%.
    Co-payment Lower of sum assured or 90% of claim.
    Premiums Rs.3,850 to Rs.7,650(10% additional premium to include pre-existing conditions as part of the base cover. )
    Loading 10% to 20%; depends on age.
    Voluntary deductible 10% for Rs.10,000.
    Family discount 10%.
    Policy Period 1 year.
    Benefits
    • Cashless claim facilities.
    • Reimbursement of health check costs undertaken after every 4 claim-free years: Up to 1% of the sum assured.

    Union Health Care Policy:

    Entry Age 3 years to 65 years; 3 months to 5 years for children, if at least one parent is covered under this plan.
    Hospitalisation expenses Reimbursed within limits, subject to the sum assured for illness or injuries requiring hospital stay (except those specifically excluded from coverage).
    Pre and Post-hospitalisation expenses Up to 30 and 60 days respectively. Personal Accident Cover: Rs1 lakh; in-built feature.

    Dos and Don’ts of New India Assurance Health Insurance:

    Listed below are the dos and don'ts when purchasing a new policy, renewing an existing policy, change in policy schedule, making claims, and grievance:

    Process Dos Don’ts
    New policy
    • Disclose details of any and all pre-existing conditions of the insured members.
    • Submit stamp-size photographs of the insured members along with their signatures.
    • Keep a copy of the proposal form with you.
    • Health checkup may be required depending on the age of the insured members.
    • Check the name, age, gender, address, and other personal details in the policy schedule.
    • Ensure the period of insurance is correct.
    • Cancel the policy within the 15-day free-look period if you object to the terms of coverage.
    • Don't furnish any false information on the proposal form.
    • Don't sign the proposal form without reading the terms and conditions.
    • Don't hide facts or pre-existing conditions of the insured member.
    Renewal
    • Keep track of your policy renewal date.
    • Renew the policy before the due date.
    • Pay the renewal premium within the grace period.
    • Read the sum insured enhancement condition carefully before requesting for enhancement of sum insured.
    • Health checkup may be required.
    • Inform the underwriter of any change in risk profile of the insured members.
    • Read the policy clauses carefully. It is available on the insurer's website.
    • Don't delay in policy renewal even by a day or else claim will be not be payable.
    • Don't forget to renew the policy on time as lifetime renewability is applicable only if the policy is renewed without any break.
    Change in policy
    • Submit a written request for any change required in the policy schedule.
    • Keep a copy of the letter.
    • Collect the endorsement document issued from the office.
    Don't delay in informing the underwriter about any change in the risk profile of any insured member.
    Claims
    • Ensure the room rent is within the sub-limit of your policy.
    • Read the policy document carefully for details like pre-existing conditions that aren't covered, waiting period, etc.
    • Intimate the TPA within the given time limit of 48 hours prior to planned hospitalisation and within 48 hours of emergency hospitalisation.
    • Ensure the hospital falls under network hospitals of the insurer for cashless hospitalisation. Disclose your insurance details at the time of admission.
    • Read the pre-authorisation request form carefully before signing it.
    • Keep a copy of all the medical documents.
    • Don't delay the submission of the documents required by the TPA or the insurer.
    • Don't hide facts to avoid facing a dispute at the time of making a claim.
    Grievance
    • Write to the insurer's regional office grievance cell for any grievance related to the branch or divisional offices.
    • Write to the company's head office grievance cell for any grievance related to the insurer's regional offices.
    • Keep a copy of the letter.
    Don't hide facts related to the complaint and the concerned members.

    New India Assurance Health Insurance Claim Form:

    Claim form can be downloaded from the insurer's website. Part A of the claim form has to be filled by the insured member with policy number, personal details, insurance history, details of hospitalisation, details of claim, and bank account details. Guidance for filling the claim form will be given in the form itself. Part B of the form has to be filled by the hospital were the treatment was taken. Here is a list of details the insured member has to fill in Part A of the claim form:

    • Details of primary insured:
      • Policy number
      • SI. number or Certificate number
      • Company TPA ID number
      • Name
      • Address
    • Details of insurance history:
      • Currently covered by any other mediclaim/health insurance?
      • Date of commencement of first insurance without break
      • Company name, policy number, sum insured
      • Have you been hospitalised in the last 4 years since inception of the contract? Date, diagnosis
      • Previously covered by any other mediclaim or health insurance?
      • Company name
    • Details of insured person hospitalised:
      • Name
      • Gender
      • Age
      • Date of birth
      • Relationship to primary insured
      • Occupation
      • Address
      • Phone number
      • Email ID
    • Details of hospitalisation:
      • Name of the hospital where admitted
      • Room category occupied
      • Hospitalisation due to
      • Date of injury or date when disease first detected or date of delivery
      • Date of admission
      • Time
      • Date of discharge
      • Time
      • If injury, give cause, Police report
      • System of medicine
    • Details of claim:
      • Details of treatment expenses
      • Claim for domiciliary hospitalisation
      • Details of lump sum or cash benefit claimed
      • Claim documents submitted/check list
    • Details of primary insured's bank account:
      • PAN
      • Bank account number
      • Bank name and branch
      • Cheque/DD payable details
      • IFSC Code
    • Declaration by the insured member

    New India Assurance Health Insurance Online Payment:

    Visit New India Assurance portal to purchase a new policy online or for a quick renewal of your existing policy. Premium payment can be made online through the insurer's website using netbanking, credit card or debit card. Follow the steps below:

    1. Registered numbers can log in to the website using their customer ID and policy number or renewed quote number that will be sent through SMS to the registered mobile number.
    2. View your premium payments details and save the quote.
    3. Next step is to pay the premium.
    4. Upon successful completion of the payment, your policy will be issued or renewed.

    For any queries, send an email to tech.support@newindia.co.in. Mention your customer ID (available in the policy document) in the mail.

    New India Assurance Health Insurance Toll-Free Number:

    For any policy-related queries, call toll-free number 1800-209-1415. For any queries, email the insurer at tech.support@newindia.co.in. On the New India Assurance portal, you can request a ‘call back’ by filling out an online form. Visit the website, click on 'Call Me' tab on the top right-hand corner of the page. Fill in the form with your name, email ID, mobile number, preferred time to call, description, and click on submit. An insurance agent or customer support executive of the insurance company will call you back at your convenience.

    New India Assurance Network Hospitals:

    New India Assurance offers cashless facility at several medical facilities across the country. It has partnered with a number of hospitals called the network hospitals in order to provide cashless hospitalisation to its customers. Cashless facility can be availed only at a network hospital. You can locate a network hospital in your area using the online network hospital locator tool. All you have to do is enter the state and city of residence. The tool will give you a list of network hospitals in your area with contact details.

    Find cashless network hospitals nearby: New India Assurance Network Hospitals

    How to File a Claim With New India Assurance?

    Cashless and reimbursement claims are the 2 types of claims you can file with New India Assurance. For cashless claim, visit a network hospital and show your health card. The hospital will verify your identity details and send a pre-authorisation request to the insurer or the TPA. The insurance company will process the request and approve or deny the request accordingly. In the case of approval, the insurer will settle the bills directly with the network hospital. In the case of rejection, the insured member can get the treatment at the network hospital but pay the bill out of his or her pocket, and later make a reimbursement claim.

    For reimbursement claim, the insured member has to collect all the original medical documents at the time of discharge to submit to the insurer along with the duly-filled and signed claim form. The claim will be approved or denied as per the terms and conditions of the health insurance policy.

    New India Health Insurance FAQs:

    1. What is the maximum coverage amount available for Cataract treatment under the New India Floater Mediclaim policy?

      The maximum coverage amount allocated for Cataract treatment under the New India Floater Mediclaim policy is Rs. 50,000.

    2. Does the New India Asha Kiran policy provide cashless treatment?

      Yes, the New India Asha Kiran policy offers the cashless facility.

    3. What is covered under the Mediclaim Policy?

      The Mediclaim Policy covers the following areas -

    • Illness and diseases resulting in hospitalization
    • Accidental injuries requiring treatment at a hospital
    1. What is the eligible age to avail a New India Health Insurance Mediclaim Policy?

      Mediclaim Insurance policy is available to persons between ages of 5 years to 80 years. Mediclaim Insurance policy is also available for children between 3 months and 5 years of age under the condition that either one or both of the parents of the child are already covered by the policy.

    2. What is the tax benefit that can be availed under a Mediclaim Policy?

      Premium up to Rs.10000 paid on a Mediclaim Policy is exempt from tax. Section 80 D of the Income Tax Act. It qualifies premium paid on insurance as a tax benefit?

    3. Which groups are eligible for the Group Mediclaim Policy?

      Group Mediclaim Policy can be availed by a group of persons under a central administration. It can be applied for by any organisation that consists of at least a 100 members who are looking to be covered by the Group Mediclaim Policy. This policy is not limited to and is not limited to an association, a corporate entity, and an educational institution.

    4. Are there insurance policies that cover cancer patients?

      Yes, there are insurance policies that cover for cancer patients. They are as follows -

      Cancer Medical Expense Policy is available for the members of the Indian Cancer Society

      Cancer Insurance Policy can be availed by the members of the Cancer Patients Aid Association

    5. Does the Mediclaim policy cover expenses in case of illnesses and injuries through accident incurred outside of India?

      Yes, Mediclaim policy covers expenses for diseases and injuries contracted worldwide as long as the treatment is obtained in India.

    6. Can the spouse or any other family member of the holder of the Mediclaim policy avail protection while being covered by another Mediclaim Policy?

      No, the spouse or any other family member of the holder of the Mediclaim policy cannot avail protection if they are being covered by another Mediclaim Policy.

    7. What is the definition of continuous treatment according to the Mediclaim Policy?

      An illness that occurs after a lapse of 45 days from the last date of medical consultation is treated as a new illness. Within the stipulated period of 45 days since the last date of medical attention, any illness relapsing or reappearing is treated with medical attention consistent with continuous treatment.

    8. How to pay a premium? What are the modes of payment available?

      New India Assurance health insurance premium can be paid through the insurer's website using netbanking, debit card or credit card. In addition to the online payment mode, you can also opt for cash payment at the nearest branch office.

    9. How can I check policy status for New India Assurance health insurance?

      Registered customers can visit the New India Assurance portal and log in to the website with your username and password to check the status of your policy.

    10. What is the policy renewal process for New India Assurance health insurance?

      For a quick renewal of New India Assurance health insurance policy, visit the insurer's website. Enter your customer ID and policy number or the renewed quote number sent to you via SMS, and click on 'Proceed'. Your renewal notice will be displayed on the screen with the premium details. Pay the renewal premium online through the New India Assurance portal using net banking, credit card or debit card. On successful payment, your policy will be renewed.

    11. What is the company’s process to settle claim for New India Assurance health insurance?

      For planned hospitalisation, the policyholder will have to intimate the insurer's Third-Party Administrator (TPA) 48 hours prior to hospitalisation and for unplanned hospitalisation, intimation should be done 48 hours within hospitalisation. For cashless claims, the hospital has to submit a pre-authorisation form to the TPA and for reimbursement claims, the policyholder has to submit supporting documents along with the duly-filled claim form to the TPA. The cashless claim settlement will be made directly to the network hospital. In the case of reimbursement claim, the amount will be transferred to the policyholder directly.

    12. What is the policy cancellation process for New India Assurance health insurance?

      During the free-look period, if you want to cancel the policy on the account of having any objections to the terms and conditions of the policy, you can do so by returning the policy documents and submitting a duly-filled surrender form at the nearest branch office. The policy can be cancelled at any time during the policy term provided a claim hasn't been made. Any claim request made prior to cancellation of the policy will be processed by the insurer.

    Examples of Network Hospitals in Major Cities

    CITY NAME OF HOSPITAL
    DELHI AAROGYA HOSPITAL
    MUMBAI BOMBAY HOSPITAL AND MEDICAL RESEARCH CENTRE
    KOLKATA AUROBINDO NETRALAYA
    BANGALORE ABHAYA HOSPITAL
    CHENNAI A. V. HOSPITALS

    *Disclaimer - This is not an exhaustive list but an indicative representation of hospitals that form a part of the company's wider network.


    News About New India Health Insurance

    • New India Assurance Company likely to increase the insurance premium rates

      The largest public sector general insurance company, New India Assurance Company is planning to increase the premiums in group health insurance. The main idea behind this decision is to reduce the loss ratios in the segment, to focus on claims management, to appoint more doctors in order to improve the claim ratio, and to scale up the in-house TPA (Third Party Administrator).

      Earlier, the premiums for the individual health insurance schemes and floater schemes were raised between 10% to 40%, for the previous financial year ending 31 March 2018. Reportedly, after the increase in premium rates, the company has brought down the loss ratio to 103% from 115% in the health insurance segment and to 110% from 125% in the group health insurance segment.

      26 May 2018

    • New India Assurance records a profit of Rs.336 crore for the fourth quarter

      Public non-life insurance firm New India Assurance recorded a net profit of Rs.336 crore for the period ended March 2018. For the same period in 2017, the company had registered net gains of Rs.553 crore. When compared with the previous year, the combined ratio of the company rose to 111.2%. The combined ratio of a company is a reflection of its underwriting performance and a ratio less than 100% indicates that the company is making underwriting profits.

      On the gross written premium side, New India Assurance showed an increase of 15.3% Year-on-Year (YoY) amounting to Rs.26,554 crore. A dividend of Rs.5 per share has been declared by the company to its shareholders along with a new share for each existing share.

      25 May 2018

    • New India Assurance Bags Rajasthan Govt.’S Health Insurance Project; Gets Air Deccan Insurance Mandate

      The leading non-life insurance provider in India, New India Assurance has clinched the aviation insurance cover mandate for Air Deccan. Air Deccan, which was India’s first airline to introduce the low-cost model has recently made a re-entry into the aviation market offering regional connectivity travel option. The air-carrier also has plans to extensively expand into this segment, thanks to the economic boom taking place in smaller Indian cities. New India Assurance has been the undisputed leader in the aviation insurance segment and serves a number of prominent airlines such as IndiGo, Air India, Vistara, Spice Jet, and Go Air.

      Beside this, New India Assurance has another great achievement under it belt. The insurer recently snapped up the health insurance project being undertaken by the Govt. of Rajasthan under the Bhamasha Swasthya Bima Yojana (BSBY) which covers nearly 4 crore citizens. The insurer has announced that it will be providing health insurance to nearly 1 crore families across the state under the National Food Security Act (NFSA).

      28 December 2017

    • New India Assurance Bags Rajasthan Govt.’S Health Insurance Project; Gets Air Deccan Insurance Mandate

      The leading non-life insurance provider in India, New India Assurance has clinched the aviation insurance cover mandate for Air Deccan. Air Deccan, which was India’s first airline to introduce the low-cost model has recently made a re-entry into the aviation market offering regional connectivity travel option. The air-carrier also has plans to extensively expand into this segment, thanks to the economic boom taking place in smaller Indian cities. New India Assurance has been the undisputed leader in the aviation insurance segment and serves a number of prominent airlines such as IndiGo, Air India, Vistara, Spice Jet, and Go Air.

      Beside this, New India Assurance has another great achievement under it belt. The insurer recently snapped up the health insurance project being undertaken by the Govt. of Rajasthan under the Bhamasha Swasthya Bima Yojana (BSBY) which covers nearly 4 crore citizens. The insurer has announced that it will be providing health insurance to nearly 1 crore families across the state under the National Food Security Act (NFSA).

      28 December 2017

    • New India Assurance to provide insurance cover for Rajasthan’s health insurance project

      New India Assurance Company (NIA) has announced that the insurance provider will be executing the health insurance project in Rajasthan that provides cover to over one crore poor families in the state. Under the Bhamashah Swasthya Bima Yojana (BSBY), close to about four crore individuals will be eligible for health insurance benefits available under the National Food Security Act (NFSA). G. Srinivasan who is the Chairman and MD of NIA, stated that the company is ready to tackle any problems that might come up while executing this project. This is a unique universal health insurance plan that will be executed through a large number of public and private hospitals. Over Rs.1,200 crore is involved in the project as insurance premiums per annum. The insurance company has been operating in the country for close to a century and owns the largest market share in gross direct premium when compared to other general insurance companies.

      14 December 2017

    • Government Planning On Providing Free Health Check-Ups and Lowering IT Slab For Women

      It has long been known that in India, women are at a grave disadvantage, not only personally but also professionally. However, in what would come as a very welcome move, the government is coming to acknowledge this unfair position which women in the country have been struggling in, despite making up for nearly 50% of the country’s population. Is reported to be working on the launch of a special national policy for women which has been framed by a group of ministers, spearheaded by Sushma Swaraj, Minister for External Affairs. As per the policy, the Centre is likely to lower the income tax slab for single women, will be introducing Aadhaar-linked health cards for free basic health check-ups and cashless medical service for pregnant women.

      The policy also proposes tax exemption on all menstrual hygiene related products to ensure that women have easy and affordable access to such products. Also, survivors of gender-based violence shall be given not only free medical and legal support, but also counselling and shelter. The policy also aims at upping the percentage of women in the workforce by almost 50% by the year 2030, with the help of measures such as complete waiver of registration fee for girls appearing in competitive or entrance exams that are conducted by government agencies. In addition to this, they will also be eligible for free coaching. The policy also mentions more hostels in cities and towns for working women.

      7 May 2017

    • New India Assurance experience a 22% growth in net profit

      Most insurance companies have experienced a steep growth in premium sales following the demonetisation by the Modi-led government and New India Assurance too has experienced a sizeable growth in their net profit. The main growth driver as pointed out by an executive has been crop insurance. According to sources, the insurer received global premium of Rs.22,279 crore in the previous financial year, showing a 21.7 percent increase over FY16.

      5 May 2017

    • New India Insurance increases premiums for mediclaim plans by 20%

      The country’s leading health insurance agency, New India Insurance, has made a decision to raise the premium paid on mediclaim policies by 20%. The company has also doubled the amount that is assured to Rs.15 lakh in a bid to draw more people to purchase their products and increase their customer base. With these new changes, a 35-year old can purchase a mediclaim policy for Rs.10,032 compared to the previous price of Rs.8,690. This increase in rates is only applicable after the regulator has approved it. An insurance company is permitted to revise rates of a product after three years from the date of its launch. People are realizing the importance of health insurance and has now become a vital part of people’s lives. The health insurance field has grown by 20-22% in the last couple of years.

      19 April 2017

    • New India Assurance targets a global premium of Rs. 20,800 crore

      New India Assurance, one of India’s largest insurance company is aiming to achieve a global premium target of Rs. 20,800 crore, for the current fiscal year. New India Assurance has seen a global premium growth of 14.46%, amounting to Rs. 18,371 crore for 2015-2016. Foreign operations have risen by 15.10% for the same period. The company has also seen an increase in its market share for the third consecutive year. An investment income of Rs. 3900 crore was recorded by New India Assurance for the previous fiscal year, with the net worth of the company being at Rs. 28,845 crore. With the insurer planning to go public, the board has recently approved the IPO plan and is awaiting the Government's sanction. For the current fiscal year, New India Assurance will be launching two health insurance products, namely, a critical care product and another for high net worth individuals.

      16 April 2016

    • New India Assurance Company’s Plans to Grow in Health Insurance Industry

      NIACL (New India Assurance Company Limited) has plans to improve its focus on the health insurance industry. The managing director and chairman of NIACL released the floater mediclaim product after which he explained how health insurance aided the growth of the company, providing 28% of the company’s overall premium. Health premium income of around Rs.3,500 crore is expected to be collected by the end of fiscal year 2016-17. The health insurance provider also has plans to release top-up health products in the months to come.

      13 April 2016

    GST rate of 18% applicable for all financial services effective July 1, 2017.

    Disclaimer: Premiums may vary depending upon factors like age, location and prevailing taxes/GST.

    New India Health Insurance Reviews

  • Page 1 of 14 1 2 3 4 5
    • New India Health Insurance
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      New India Assurance was the first health insurance provider with the Employer provided health insurance, They've partnered with the many hospitals in Pan India and also offered protection for the entire family. They were also offering cashless treatment facilities. Overall it has been a smooth experience.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 18, 2018
    • New India Health Insurance
      "Chatting with customer at clamp time"
      0.5 0.5/5 "Unacceptable"
      This is a type of fraud company.This does not pass the claim.When they go to the customer to make a claim, it only rotates it, this time of direction can be more than 8 months.thay do not have any response anymore, only you have to call them these times and you have to consider the information.Out of which it does not raise your phone more than half the time. Each time they constantly ask for something new, they never tell you once and after 8 or 9 months of the final, you cancel your claim according to the new rule.They do not deliberately describe the whole processor, either by either losing the customer tired or in the last. I will request all individual personal and special corporate offices to never do any bonding with this type of company.Because the new rules which it says in 8 or 9 months, how will the customer know at first sight, they deliberately conceal the rules so that the customer does not get disturbed and do not claim.
      Was this review helpful? 0
      , neemuch
      Reviewed on Jun 16, 2018
    • New India Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I got the Health insurance policy from the NEW INDIA ASSURANCE company around 4 years. I have paid Rs,4500 to get this policy this year. This policy covers only one member that is myself.The customer support service and the response is good with the national insurance. I haven't got any kind of claim experience with this policy.
      Was this review helpful? 0
      , chennai
      Reviewed on May 31, 2018
    • New India Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with New India Assurance from last 7 years and it is a family health coverage. My claim experience was very good with this insurance policy and it is covered up to Rs 5 lakhs for this insurance. I pay a premium of Rs 21000 for this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 29, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with the New India Insurance. I pay a premium of 25000 per year for a coverage of 7 lacs for my wife and me. I do have a claim experience with the policy. They easily settled the claim for 25000 with out any questions asked.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 22, 2018
    • New India Health Insurance
      "EXCELENT"
      0.5 5.0/5 "Blown Away!"
      I am holding my health insurance from the NEW INDIA my over all experience with the NEW INDIA is good and also easy to have health insurance. I had no claim experience so far from my insurance. Payment for my insurance is through cheque that too once in a year apart from that the customer service id good.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 20, 2018
    • New India Health Insurance
      "Good policy"
      0.5 5.0/5 "Blown Away!"
      I have taken health insurance from NEW INDIA ASSURANCE and there is no claim experience. The policy only gives coverage for 4 lakhs and its a individual policy. Even though its a corporate policy i have not done any claim.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 18, 2018
    • New India Health Insurance
      "ICICI Lombard health insurance"
      0.5 3.0/5 "Satisfactory"
      I hold a health insurance from ICICI Lombard.As this policy is provided from my company insurance they provide a coverage of 3 lakhs. Till now there is no claim experience. The provide cashless facility.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 16, 2018
    • New India Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I've a health insurance with the New India Asurance. I do have a claim expereince with the policy. I pay a premium of 22000 per year for a coverage of 6 lacs. If you have pre-approval it is okay, otherwise the claim process is difficult. We have to struggle a lot to get the service.
      Was this review helpful? 0
      , chennai
      Reviewed on May 15, 2018
    • New India Health Insurance
      "New India Health insurance "
      0.5 3.0/5 "Satisfactory"
      I hold a health insurance with NEW INDIA ASSURANCE. This was a corporate insurance having a policy coverage for 12 lakhs.There is no claim experience for the policy. They provide both cashless and reimbursement facility.
      Was this review helpful? 0
      , nagpur
      Reviewed on May 14, 2018
    • New India Health Insurance
      "Health insurance with New India assurance"
      0.5 4.0/5 "Great!"
      I have a health insurance with New India assurance. Its a corporate insurance were the policy coverage is 1.5 lakhs. There is no claim experience regarding any heath related issues. The provide cashless facility.
      Was this review helpful? 0
      , kakinada
      Reviewed on May 12, 2018
    • New India Health Insurance
      "Great experience | Cashless claim for my mother"
      0.5 4.0/5 "Great!"
      My mother was admitted to Deenanath last month and I had parents medical insurance policy under which I got her treated. the primary approval was provided within a day! Further I was kept informed on day to day basis! Great service by New India and eMeditek !! thanks!
      Was this review helpful? 0
      , pune
      Reviewed on May 11, 2018
    • New India Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I hold the health insurance policy from the NEW INDIA ASSURANCE company for the past 8 years which is provided by the corporate. the benefits are good with this policy. this policy covers 4 members in the family. I have got the the medical coverage up to Rs,6,00,000.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 09, 2018
    • New India Health Insurance
      "Good policy"
      0.5 3.0/5 "Satisfactory"
      From New India Assurance i have taken a health insurance and the total policy coverage is for 2 lakhs. There is no health check up available for the policy. Till now there is no claim experience for health.They have both the facilities.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 09, 2018
    • New India Health Insurance
      "GOOD"
      0.5 5.0/5 "Blown Away!"
      My health insurance is with NEW INDIA,and it is for long term policy. The tenuity period of my insurance is 21 years.When it comes to the due i pay my due once a year through online and sometimes i pay it directly through cash.I have not yet claimed the insurance.
      Was this review helpful? 0
      , chennai
      Reviewed on May 06, 2018
    • New India Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have no claim experience so far with the health insurance, i am using this insurance from last 1-2 years and i am not aware of the premium amount as my company pays it. The coverage value of this insurance policy is 3-4 lakhs and i am satisfied with it.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 18, 2018
    • New India Health Insurance
      "good experience"
      0.5 5.0/5 "Blown Away!"
      I had taken a health insurance policy from the NEW INDIA ASSURANCE. I had received health card. My annual premium is Rs. 12,000/- which is very reasonable by comparing with other insurance polices. They had a good network with top most corporate hospitals.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 17, 2018
    • New India Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      My health is insured with New India Assurance from last 5 years and i am happy with the services provided by this insurance. I have to pay a premium of Rs 7000 which has to be paid every year for this insurance. I have a coverage value of Rs 3 lakhs and i did not claim anything so far with this insurance.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Apr 09, 2018
    • New India Health Insurance
      "Good policy for Health"
      0.5 5.0/5 "Blown Away!"
      From NEW INDIA ASSURANCE i have taken a health insurance. The premium is 3000 for an year. They provide full coverage if we do claim.The claim experience was good.They provide cashless and reimbursement,facility. The customer service and response was good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 20, 2018
    • New India Health Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken a Health Insurance service from New India Assurance. Recently I claim the service from New India Assurance it was a good process and simple procedures. The documentation process was very simple. The payments are made through cheques. It was a good experience with New India Assurance Health Insurance service.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 20, 2018
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