• Max Bupa Heartbeat Family First Plan

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Max Bupa Heartbeat is a health insurance is an insurance plan for individuals, couples and families that offers protection against numerous ailments and diseases with an easy claim procedure and a high rate of claim settlement.

    Features & Benefits – Max Bupa Heartbeat:

    Entry Age Right from birth to 65 years
    Basis Individual / Family floater
    Policy Period One or Two Years; Grace period 1 month
    Renewability Lifelong
    Sum Assured On Individual Silver Policy 2/3 lakhs/On Individual Gold: 5/7/10/15/20/50 lakhs/On Family First Silver: 1/2/3/4/5 lakhs On Family First Gold: 1/2/3/4/5/10/15 lakhs
    Premium Starts at Rs.5333 for a 2 lakh sum assured for a 25 year old male
    Discount Discounts available on 2-year policy renewals
    Co-Payments Those above 65 years old can reduce the premium by opting for 10% or 20% co-pay
    Coverage Pre and Post-hospitalization: 30 days before you get admitted to a hospital and 60 days after Domiciliary treatment covered upto 20,00,000 depending on plan Hospital Accommodation: 1% of Sum Assured or private room Emergency ambulance Maternity cover for upto 2 deliveries Cover for newborn starts with birth Organ transplant costs covered upto Sum Insured Emergency evacuation and hospitalization and evacuation abroad ( as per terms and conditions) Vaccination cover for newborn
    Variants Heartbeat has three variants:Silver, Gold & Platinum with following benefits Silver: Complimentary health check ups every two years Maternity cover upto two children upto 30,000 Gold: Accommodation in single private room Complimentary health check ups every year Deductible option not available Higher hospital cash amount Platinum: Customers can avail treatment abroad for specified illnesses Medical evacuation and treatment abroad except US & Canada OP benefits covering specialist consultation
    Benefits Cashless approval within 4 hours in 3500 network hospitals No TPA, direct claim-settlement Tax exemptions under Section 80D of the Income Tax Act Complimentary health check-up A healthy loyalty program that promises increase in sum insured or redemption of points
    Exclusions Alternative Treatment Psychiatric and Psychosomatic Conditions OPD Treatment Reproductive medicine - Birth control & Assisted reproduction Sleep disorders Hereditary conditions Genetic Disorder Items of personal comfort and convenience Treatment received outside India Unlawful Activity Permanent Exclusions Self-inflicted injuries Sexual problems and gender issues Sexually transmitted diseases Addictive conditions and disorders Ageing and puberty Artificial life maintenance Circumcision Speech disorders Treatment for developmental problems HIV and AIDS Cosmetic surgery Conflict and disaster Drugs and dressings for Out-patient or take-home use Congenital conditions Eyesight Unproven/Experimental treatment Health hydros, nature cure, wellness clinics etc. Obesity Dental/oral treatment Convalescence and Rehabilitation Unrecognized physician or Hospital

    Find cashless network hospitals nearby: Max Bupa Cashless Network Hospitals

    Other Health Insurance Plans from Max Bupa Health Insurance:

    GST rate of 18% applicable for all financial services effective July 1, 2017.

    Disclaimer: Premiums may vary depending upon factors like age, location and prevailing taxes/GST.

    Max Bupa Heartbeat Family First Plan Reviews

  • Page 1 of 10 1 2 3 4 5
    • Max Bupa Health Insurance
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I got the health insurance policy from the MAX BUPA around 3months ago, this policy has the tenure of 3years. This policy covers 2 members in my family,. I can claim up to Rs,50,000 with this health insurance policy . I would say it gives a good service.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 31, 2018
    • Max Bupa Health Insurance
      "Good policy to use"
      0.5 5.0/5 "Blown Away!"
      I got the MAX BUPA health insurance policy around 3months ago. This policy covers around 3members in my family. I have paid Rs,13,000 to avail this policy. The plan benefits and the coverage is good from this policy. The claim coverage is available up to 5,00,000 and I am satisfied with it.
      Was this review helpful? 0
      , chennai
      Reviewed on May 14, 2018
    • Max Bupa Health Insurance
      "Average Policy"
      0.5 3.0/5 "Satisfactory"
      I had my health insured with MAX BUPA 2 years back, i did not had any claim experience so far with this insurance policy. The premium amount was very high when compared to other insurance, it is for Rs 18000. I have a coverage value of Rs 10 lakhs for this insurance policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 07, 2018
    • Max Bupa Health Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my health insured with Max Bupa health insurance from last 4 years, i have a coverage value of Rs 30 lakhs for this insurance policy. My claim experience was very good and i claimed 100% of the billed amount. I have also taken the cashless treatment from this insurance policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 26, 2018
    • Max Bupa Health Insurance
      "very good policy"
      0.5 5.0/5 "Blown Away!"
      I had taken a Health insurance policy from the top most private sector insurance company MAX BUPA. Most of all benefits are covered under one policy, so no need to top up my insurance plan. I had received my health card and my policy document by mail. They have a good network with a best corporate hospitals.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 20, 2018
    • Max Bupa Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with MAX BUPA insurance from last 1.5 years, I have a very good coverage value of Rs 4 lakhs for this health insurance. I am not aware of the premium amount as my company pays it. I have not taken any cashless treatment and there is no claim experience so far.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 16, 2018
    • Max Bupa Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a health insurance with Max Bupa from last 6 months and it is one of the good policy to use. This policy has to be renewed every year and i pay a premium of Rs 5000 for this insurance. I do not have claim experience so far with this insurance and i have a coverage of Rs 3 lakhs for this insurance.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 13, 2018
    • Max Bupa Health Insurance
      "Good Protection for Health"
      0.5 4.0/5 "Great!"
      Max Bupa gives the medical cover around Rs. 2 lakhs its covers only for me. I paid around Rs. 2500 as premium amount for one year. They do have tie up with good hospital. I hope Max Bupa is providing tax benefits and no claim bonus on the health policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 20, 2018
    • Max Bupa Health Insurance
      "Average insurance"
      0.5 3.0/5 "Satisfactory"
      I took my health insurance with Max Bupa 4 years ago. I never used the policy any time. But am not happy with the cashless facility which was not yet informed to me. There is no helpline number to contact the customer care. The policy coverage was 2.5L. This insurance was taken only for me. I am paying yearly Rs.5000 to 6000 as a premium through net banking.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 08, 2018
    • Max Bupa Health Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I am holding a max bupa health insurance policy from last 4months. The customer support service is good with the Max bupa. This policy covers 4members in the family. This policy has the medical coverage up to 5lakh rupees. The cashless treatment option is available with this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 06, 2018
    • Max Bupa Health Insurance
      "a perfect Medical insurance for health"
      0.5 4.0/5 "Great!"
      I had a health insurance policy in Max Bupa. My health insurance policy covers all Treatments. Still now i didn't feel any issues regarding payments and renewing the policy. I can take the policy certificate in on line itself. I feel very comfortable by having Health Insurance policy in Max bupa.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jan 28, 2018
    • Max Bupa Health Insurance
      "Good"
      0.5 4.0/5 "Great!"
      I do hold the health insurance policy with the Max bupa general insurance company and am with them from the last six years of time. I dont have any claim experience with this company till date. Everything is better one with the Max bupa general insurance company.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Jan 20, 2018
    • Max Bupa Health Insurance
      "Average policy to use"
      0.5 3.0/5 "Satisfactory"
      Having an accidental coverage health insurance policy with Max bupa and I have paid Rs,3500 to get this policy. This policy has the medical coverage up to Rs,1,00,000 and it has the tenure of one year. I never have any claim experience with this policy.
      Was this review helpful? 0
      , salem
      Reviewed on Jan 18, 2018
    • Max Bupa Health Insurance
      "Very good insurance"
      0.5 4.0/5 "Great!"
      I have a health insurance policy with Max Bupa from last 1 year and it is a good insurance policy to use. I pay a premium of Rs 3000which has to be paid every year for this insurance. I have not taken any cashless treatment and i do not have claim experience. The coverage and benefits are good in this policy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jan 05, 2018
    • Max Bupa Health Insurance
      "Pathetic customer service"
      0.5 0.5/5 "Unacceptable"
      They have all of sudden added permanent exclusion in my policies which i hold for my parents. Each year after no claims they increase my premium by 20%. They have highest premium and provide worst customer service. Their customer care executives have not been able to solve my concerns even in a month and they keep on passing the buck. There is no accountability and responsibility that anyone takes. I ask for their senior's number they don't provide me any of that. I feel completely cheated and till now I have not even gone through the claims settlement process. I have been their user for around 4 years now.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Jan 02, 2018
    • Max Bupa Health Insurance
      "Better policy to use"
      0.5 4.0/5 "Great!"
      I have got the Health insurance policy with Max bupa around 6 years ago. I have paid Rs,10,000 to get this policy . This policy covers everyone in my family, The customer support is good with the Max bupa health insurance policy . I would say I am satisfied having the max bupa health insurance policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 12, 2017
    • Max Bupa Health Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken a Health Insurance with Max Bupa.I have been using it for last two years.I pay a premium of Rs 10,000 and i get a policy coverage of two lakhs per head.The policy has got multiple parameters like accidental,maternity is given after 6 months of the policy date.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 28, 2017
    • Max Bupa Health Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I don't have any claim experience with Max Bupa. If customer wanna claim, the approval will be taken within 30mins. Th medical coverage and cashless treatment is excellent. It depends upon the customer need how much they ensured for. They are providing a good service to the customers.
      Was this review helpful? 0
      , noida
      Reviewed on Nov 25, 2017
    • Max Bupa Health Insurance
      "Good health insurance policy"
      0.5 5.0/5 "Blown Away!"
      I hold a health insurance policy with MAX BUPA from last 3 years. This policy has to be renewed every year in order to continue. I pay a premium of Rs 9000 on annual basis through online. I am convenient with the payment options which they are giving. I did not have a claim experience so far. I am also satisfied with the coverage and benefits of this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 22, 2017
    • Max Bupa Health Insurance
      "Its good health insurance"
      0.5 5.0/5 "Blown Away!"
      My last company was MAX BUPA, I took health insurance from them. I paid the premium of Rs. 8500 it has the tenure for one year and also they gave me the medical cover of Rs. 5 lakh for me. They got tie up with good hospital like Apollo hospital, aims, max specialty hospital and all.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 22, 2017
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