IFFCO Tokio Health Insurance Customer Care

IFFCO Tokio is among the most well-known health insurance providers in India that offers smart health insurance plans, along with prompt, dedicated and efficient customer support that helps customers with their plan-related queries.

Updated On - 14 Sep 2025
Credit Score CTA

IFFCO Tokio General Insurance Company Limited is a joint venture between Indian Farmers Fertilizer Cooperative (IFFCO) and Tokio Marine and Nichido Fire Group and is a renowned banking institution operating out of India. The company has been offering a number of general insurance products that meet the needs and requirements of its customers. The company has been offering general insurance products that meet the needs and requirements of its customers.

IFFCO Tokio Health Insurance Customer Care Number:

Toll-Free Number: 1800 103 5499

Alternate Number: 0124 428 5499

The insurance company provides a plethora of options when it comes to insurance products. Given the fact that unforeseen events can occur at any given point of time, being covered under the safety of a health insurance policy can go a long way.

An individual can avail themselves of a health insurance plan to ensure that they do not have to struggle in getting their medical expenses cleared. These are available at affordable interest rates and they can be purchased for an individual or for the individual’s family

iffco tokio health insurance toll-free number

IFFCO Tokio Health Insurance Customer Care Details

IFFCO Tokio Health Insurance Customer Care

Toll Free Number

1-800-103-5499 

Other Number

(0124) 428-5499 

Email ID 

websupport@iffcotokio.co.in

Address

Corporate Office, IFFCO Tower, 

Plot No.3,  Sector 29, Gurgaon-122001 

Haryana

The customer can even visit the official website of IFFCO Tokio (www.iffcotokio.co.in/contact-us), where they will have to scroll to the bottom of the page to select the “Contact Form”. The customer will then have to enter their details as well as describe their problem in their own words.

IFFCO Tokio Health Insurance City-wise Branch

Given below is list of cities where IFFCO Tokio branches are located: 

State 

City

Andhra Pradesh 

Anantapur , Guntur , Nellore , Rajahmurthy, Tirupati , Vijayawada , Visakhapatnam 

Assam 

Dibrugarh , Guwahati 

Bihar

Bhagalpur , Patna 

Chandigarh 

Chandigarh 

Chhattisgarh 

Bhilai , Bilaspur , Raipur 

Delhi

New Delhi

Goa

Goa

Gujarat

Ahmedabad , Anand , Bharuch , Bhavnagar, Bhuj , Ghandidham , Ghandinagar , Godhra 

Himmatnagar , Jamnagar , Junagadh, Mehsana , Navsari , Rajkot, Surat , Vadodara , Vapi 

Haryana

Ambala , Faridabad , Gurgaon, Kaithal , Karnal , Rohtak 

Himachal Pradesh 

Shimla

Jammu and Kashmir 

Anantnag , Jammu , Srinagar 

Jharkhand 

Dhanbad , Jamshedpur , Ranchi 

Karnataka 

Bengaluru , Belgaum , Bijapur, Chitradurga , Davangere , Gulbarga, Yelahanka

Hoskote , Hubli , Kolar, Mandya , Mangalore , Mysore, Shimoga , Tumkur

Kerala 

Kochi , Kottayam , Kozhikode, Thiruvananthapuram , Thrissur 

Madhya Pradesh 

Bhopal , Chindwara , Guna, Gwalior , Indore , Jabalpur , Katni, Khandwa ,

Ratlam , Sagar, Satna , Singrauli , Ujjain 

Maharashtra 

Ahmednagar , Akola , Aurangabad , Chandrapur, Jaigaon , Kolhapur ,

Latur , Mumbai, Nagpur , Nasik  ,Pune  , Sangli, Satara , Solapur , Yavatmal 

Meghalaya 

Shillong 

Odisha 

Balasore , Berhampur , Bhubaneshwar, Cuttack , Jeypore , Paradeep , Rourkela , Sambalpur 

Punjab 

Amritsar , Bhatinda , Jalandhar , Ludhiana, Patiala , Ropar , Sangrur 

Rajasthan 

Ajmer , Alwar , Bhilwara , Bikaner, Jaipur , Jodhpur , Sriganganagar , Udaipur 

Tamil Nadu 

Anna Nagar , Chennai , Coimbatore , Erode , Hosur, Madurai , Nagercoil , Pondicherry ,

Salem , Tirunelveli, Tirupur , Trichy , Vellore 

Telangana 

Hyderabad , Karimnagar , Nalgonda , Sanathnagar, Secundrabad , Warangal 

Uttar Pradesh 

Agra , Allahabad , Bareilly , Faizabad , Gorakhpur, Jhansi , Kanpur , Lucknow ,

Meerut, Muzaffarnagar , Noida , Varanasi 

Uttarakhand 

Dehradun , Haldwani 

West Bengal 

Barasat , Durgapur , Howrah, Kolkata , Siliguri 

Grievance Redressal

The following are the steps to report your grievances related to IFFCO Tokio Health Insurance policy

  1. Visit the official website of IFFCO Tokio Health Insurance
  1. Navigate to the Grievance Redressal page
  1. Click on ‘Yes’ on the ‘Have you approached us earlier’ section
  1. The page will display the complaint registration form
  1. Fill in all the necessary details, such as:

o Policy Number

o Name

o Email ID

o Grievances

  1. Click on ‘Submit’ option
  1. The grievance will be forwarded to the Grievance Redressal Officer, Mr. T M Shyamsunder
  1. In case you do not receive satisfactory response, then you can write to the Grievance Redressal Officer in your area

How to Locate Top Branches?

Here are the steps to locate the top branches of IFFCO Tokio Health Insurance office:

  1. Visit the official website of IFFCO Tokio Health Insurance
  1. From home page footer, click on ‘Contact Us’ option
  1. As the page opens, select the branch locator option
  1. You need to select the state and the city from the page redirected to
  1. Choose your current location from the drop-down menu
  1. The page will display the nearest IFFCO Tokio Helath Insurance office depending on your location, after providing the state and the city
  1. You will also be able to get the branch address, contact details, and other relevant information apart from the location of the branch

How Can IFFCO Tokio Health Insurance Customer Care Help a Customer?

The following are the services offered by the IFFCO Health Insurance customer care team to the customers:

  1. Responses to the queries of the customer by providing suitable solution
  1. Resolves the grievances of the customer as much as possible over call
  1. Helps tracking the claim status of the health insurance policy
  1. Helps in raising the claim
  1. Helps in renewing the insurance policy
  1. Guides about any change in the policy details
  2. Helps in locating nearby hospitals

FAQ's on IFFCO Tokio Health Insurance Customer Care

  • In how many days will my grievance be resolved by IFFCO Tokio Health Insurance customer care?

    The grievance is generally resolved by the IFFCO Tokio Helath Insurance team within two week and is acknowledged within three days of receiving the request.

  • Do I need to submit any documents while raising my IFFCO Tokio Health Insurance claim?

    Yes, you need to submit the required documents as specified by the insurance provider along with the dully filled claim processing application form to raise the claim for your IFFCO Tokio Health Insurance policy. To know about the claim documents, you can check your policy document or reach out to the customer care team.

  • Can I track the status of the claim raised under my IFFCO Tokio Health Insurance policy?

    Yes, you can track your claim raised under your IFFCO Tokio Health Insurance policy by giving a call to the customer care team.

  • When is IFFCO Tokio Health Insurance customer care team available?

    The customer care team of IFFCO Tokio Health Insurance is available 24x7 everyday to assist the customers regarding any queries related to their health insurance plans or any grievances related to premium payment, and others.

  • Can I raise my IFFCO Tokio Health Insurance claim with customer care?

    Yes, you raise your claim for IFFCO Tokio Health Insurance with customer care team by calling their toll-free number and get your claim processed seamlessly free of cost.

Disclaimer
Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.