Claiming the health insurance from Bharti AXA is a simple hassle free process and provides for both Cashless claims and reimbursement claims. The Bharti AXA health insurance prides itself on their claims ratio and offers great incentives such as lump sum compensation that covers hospitalization expenses.
The claims are further bolstered with the fact that Bharti AXA has a tie-up with the four main TPA's which are E-Meditek, Paramount, MediAssist and Family Health Plan Ltd along with a network of over 4300 hospitals that cater to.
Cashless treatments can be used for both emergency treatments and planned visits. The below information explains what one needs to do while opting either for emergency visits or planned visits.
When the patient/policyholder needs to be admitted or treated in a hospital outside the Bharti AXA network, the claims team needs to be intimated within 48 hours of being admitted. Claim intimations can be done on the claim form found on the website which is 1800-103-2292. This number is a toll free number. Patents/policyholders can also send a CLAIM SMS to 5667700. Alternatively they can email the claim details to www.bharti-axagi.co.in which is also located in the claim form. Treatment and payment of subsequent hospital bills can be made by the patient or policyholder and the original documents from the hospital pertaining to the treatment and expenses needs to be submitted along with the claim form to the aforementioned email address.
Documents required include discharge summary of the hospital along with the final bill of the hospital. Also required would be documents pertaining to pre and post hospitalization test reports and receipts for the same along with a medical fitness certificate, prescription certificate, complete and signed claim form with supporting evidence such as attending doctor's prescription.
Once all required documents are submitted payment will be processed and released within 21 working days. In an event of the claim not being covered under a particular policy a rejection letter stating the reasons will be provided.
GST rate of 18% applicable for all financial services effective July 1, 2017.
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