ICICI Home Loan Customer Care

ICICI Home Loan Customer Care:

No matter what your issue regarding your ICICI Home Loan is, you can find comfort in the fact that the Customer Care will be attentive and prompt in finding a solution. No matter where you are, or when you might need it, help is just a phone call away when you are an ICICI customer.

ICICI Bank Personal banking:

ICICI Home Loan Customer Care numbers for Retail Customers:

ICICI Home Loan Customer Care toll-free number for personal banking:

You can call the toll-free number 1800 102 4242 if your query remains. The toll free number can be reached from Monday to Friday between 9 a.m. and 6 p.m. make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

Wealth/Private Banking Customers:

ICICI Customer Care numbers for Wealth/Private Banking Customers:

The toll free number in India is 1800-103-8181

ICICI Customer Care toll-free number for wealth banking:

If you find that your grievance was not properly addressed, you can call the toll-free number 1800-103-8181 to make your registration. This number can be reached from Monday to Friday between 9 a.m. and 6pm make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

ICICI Corporate/Business/Retail Institutional Banking:

ICICI Customer Care numbers for Corporate/Business Banking Customers/Retail Institutional Banking Customers:

ICICI Home Loan Customer Care toll-free number for Corporate/Business/Retail Institutional Banking:

If your query remains unresolved, you can call the toll-free number 1800 102 4242 and register your grievance. This number can be reached from Monday to Friday between 9 a.m. and 6 p.m. When you call on the toll free number you must provide the Service Request Number which is not more than 2 months old.

Customer Care officers are available to assist customers between 8 a.m. and 8 p.m. (except on Sundays). Additionally, there is an Interactive Voice Response system which is available to customers 24/7.

ICICI Bank NRI Customer Care:

If you have a NRI account related query, you must keep your Debit Card details ready while you make the call. This information may be asked by the customer care personnel for authentication.

Toll Free Numbers:

From India - For NRIs when in India: Call on 1800-102-5600

Non Toll Free Numbers to India (From any Country)

Call on 91-40-3099 8025

Contact Numbers of other Offices

ICICI Home Loan Customer Care E-Mail ID:

By visiting the official ICICI website you can make complaints via email directly on the site. Once your e-mail of grievance is sent, the customer support staff will immediately revert back with support and address the issue. If you find that the resolution is not up to your expectation, you can email Mr. Krishnan Govindan who is the Head Customer Service - Phone Banking. If you find that you are still not satisfied you can email Mr. Subhendu Tripathy who is the Principal Nodal Officer. Finally, in the unlikely event that you have not received the solution for your problem after going through the mentioned channels, you can email Mr. Saurabh Singh who is the Senior General Manager and Head of Customer Service. You can email each of these individuals by filling in a simple form.

You can also post your compliments on the website by simply clicking on the tab ‘Post Compliment’.

If you find that you are happy with the services of a particular branch and would like the bank to know it, you can SMS "HAPPY" to 5676766. If you are not happy with the service you can SMS "UNHAPPY" to 5676766 so that the customer care staff will contact you within 2 working days.

About ICICI Bank:

Headquartered in Mumbai, ICICI Bank is an Indian multinational banking and financial services company which offers corporate and retail customers a wide range of banking products and financial services including Home Loans. Since its origin in 1994, ICICI has grown immensely to currently having branches around the world, including countries like UK, Bahrain, and Singapore etc.