A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    ICICI Home Loan Customer Care

    We found 2 ICICI Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.40% - 8.85% Floating
    0.5% (min. ₹11,500) One time fee
    5L - 10Crs
    3-30 Years
    Response Time Within 30 minutes
    Paperless Approval Option Available
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.35% - 8.80% Floating
    0.5% (min. ₹11,500) One time fee
    5L - 10Crs
    3-30 Years
    Response Time Within 30 minutes
    Paperless Approval Option Available
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria

    ICICI Home Loan Customer Care is Rated as "Great!" by 2091 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    ICICI Home Loan Customer Care:

    No matter what your issue regarding your ICICI Home Loan is, you can find comfort in the fact that the Customer Care will be attentive and prompt in finding a solution. No matter where you are, or when you might need it, help is just a phone call away when you are an ICICI customer.

    ICICI Bank Personal banking:

    ICICI Home Loan Customer Care numbers for Retail Customers:

    Andhra Pradesh: 7306667777 Ahmedabad: 33667777 / 44455000
    Assam: 9864667777 Bangalore: 33667777 / 44455000
    Bihar: 8102667777 Bhopal: 3366777
    Chattisgarh: 9098667777 Bhubaneswar: 3366777
    Goa: 9021667777 Chandigarh: 3366777 / 4445500
    Gujarat: 8000667777 Chennai: 33667777 / 44455000
    Haryana: 9017667777Dehradun: 3366777
    Himachal Pradesh: 9817667777 Delhi: 33667777 / 44455000
    Jammu & Kashmir: 9018667777 Ernakulam: 3366777
    Jharkhand: 8102667777 Gurgaon: 3366777 / 4445500
    Karnataka: 8088667777 Hyderabad : 33667777 / 44455000
    Kerala: 9020667777 Jaipur: 3366777 / 4445500
    Madhya Pradesh: 9098667777 Kolkata: 33667777 / 44455000
    Maharashtra: 9021667777 Lucknow: 3366777 / 4445500
    Orissa: 9692667777 Mumbai: 33667777 / 44455000
    Punjab: 7307667777 Panaji: 3366777
    Rajasthan: 7877667777 Patna: 3366777
    TamilNadu: 7305667777 Raipur: 3366777
    Telangana: 7306667777 Ranchi: 3366777
    Uttar Pradesh: 8081667777 Shimla: 3366777
    Uttarakhand: 8081667777 West Bengal: 8101667777

    ICICI Home Loan Customer Care toll-free number for personal banking:

    You can call the toll-free number 1800 102 4242 if your query remains. The toll free number can be reached from Monday to Friday between 9 a.m. and 6 p.m. make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    Wealth/Private Banking Customers:

    ICICI Customer Care numbers for Wealth/Private Banking Customers:

    The toll free number in India is 1800-103-8181

    Andhra Pradesh: 7306443399 Ahmedabad: 33443399
    Assam: 9864443399 Bangalore: 33443399
    Bihar: 8102443399 Bhopal: 3344339
    Chattisgarh: 8103443399 Bhubaneswar: 3344339
    Goa: 7304443399 Chandigarh: 3344339
    Gujarat: 8306443399 Chennai: 33443399
    Haryana: 9017443399Dehradun: 3344339
    Himachal Pradesh: 9817443399 Delhi: 33443399
    Jammu & Kashmir: 9018443399 Ernakulam: 3344339
    Jharkhand: 8102443399 Gurgaon: 3344339
    Karnataka: 8088443399 Hyderabad: 33443399
    Kerala: 9020443399 Jaipur: 3344339
    Madhya Pradesh: 8103443399 Kolkata: 33443399
    Maharashtra: 7304443399 Lucknow: 3344339
    Orissa: 7735443399 Mumbai: 33443399
    Punjab: 7307443399 Panaji: 3344339
    Rajasthan: 8955443399 Patna: 3344339
    TamilNadu: 9025443399 Raipur: 3344339
    Telangana: 7306443399 Ranchi: 3366777
    Uttar Pradesh: 8303443399 Shimla: 3344339
    Uttarakhand: 8303443399 West Bengal: 9832443399
    ICICI Home Loan Customer Care

    ICICI Customer Care toll-free number for wealth banking:

    If you find that your grievance was not properly addressed, you can call the toll-free number 1800-103-8181 to make your registration. This number can be reached from Monday to Friday between 9 a.m. and 6pm make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    ICICI Corporate/Business/Retail Institutional Banking:

    ICICI Customer Care numbers for Corporate/Business Banking Customers/Retail Institutional Banking Customers:

    Andhra Pradesh: 7306446699 Assam: 8822446699
    Ahmedabad: 33446699 Bhubaneswar: 3344669
    Bihar: 8102446699 Bangalore: 33446699 / 44456000
    Bhopal: 3344669 / 4445600 Goa: 7304446699
    Chattisgarh: 7879446699 Chennai: 33446699 / 44456000
    Chandigarh: 3344669 / 4445600 Gujarat: 8690446699
    Haryana: 9541446699Dehradun: 3344669
    Himachal Pradesh: 9625446699 Delhi: 33446699 / / 44456000
    Jammu & Kashmir: 9018446699 Ernakulam: 3344669
    Jharkhand: 8102446699 Gurgaon: 3344669 / 4445600
    Karnataka: 9019446699 Hyderabad: 33446699 / 44456000
    Kerala: 8590446699 Jaipur: 3344669 / 4445600
    Madhya Pradesh: 7879446699 Kolkata: 33446699 / 44456000
    Maharashtra: 7304446699 Orissa: 9778446699
    Lucknow: 3344669 Mumbai: 33446699 / 44456000
    Rajasthan: 9529446699 TamilNadu: 8695446699
    Punjab: 9023446699 Raipur: 3344669 / 4445600
    Patna: 3344669 Panaji: 3344669
    Ranchi: 3344669 Uttar Pradesh: 8303446699
    Telangana: 7306446699Uttarakhand: 8303446699
    Shimla: 3344669 West Bengal: 9641446699

    ICICI Home Loan Customer Care toll-free number for Corporate/Business/Retail Institutional Banking:

    If your query remains unresolved, you can call the toll-free number 1800 102 4242 and register your grievance. This number can be reached from Monday to Friday between 9 a.m. and 6 p.m. When you call on the toll free number you must provide the Service Request Number which is not more than 2 months old.

    Customer Care officers are available to assist customers between 8 a.m. and 8 p.m. (except on Sundays). Additionally, there is an Interactive Voice Response system which is available to customers 24/7.

    ICICI Bank NRI Customer Care:

    If you have a NRI account related query, you must keep your Debit Card details ready while you make the call. This information may be asked by the customer care personnel for authentication.

    Toll Free Numbers:

    From Australia: 0011-800-0424-2448
    From Canada: Call on 1866 ICICI 4U
    From Bahrain: Call on 800 04 877
    From Singapore: Call on 800 101 2553
    From UK: Call on 0 8081 314 151
    From USA: Call on 1866 ICICI 4U
    From UAE: Call on 8000 9114 001
    From Europe:
    Finland 990-800-0424-2448
    Luxembourg 00-800-0424-2448
    France 00-800-0424-2448
    Germany 00-800-0424-2448
    Ireland 00-800-0424-2448
    Spain 00-800-0424-2448
    Italy 00-800-0424-2448
    Netherlands 00-800-0424-2448
    Belgium 00-800-0424-2448
    Portugal 00-800-0424-2448

    From India - For NRIs when in India: Call on 1800-102-5600

    Non Toll Free Numbers to India (From any Country)

    Call on 91-40-3099 8025

    Contact Numbers of other Offices

    Bahrain: Call on + 973 17 576 161
    Hong Kong: Call on +852-22342651, +852- 22342655
    Sri Lanka: Call on + 94 11 4242448
    Russia: Call on + 7 495 981 4988

    ICICI Home Loan Customer Care E-Mail ID:

    By visiting the official ICICI website you can make complaints via email directly on the site. Once your e-mail of grievance is sent, the customer support staff will immediately revert back with support and address the issue. If you find that the resolution is not up to your expectation, you can email Mr. Krishnan Govindan who is the Head Customer Service - Phone Banking. If you find that you are still not satisfied you can email Mr. Subhendu Tripathy who is the Principal Nodal Officer. Finally, in the unlikely event that you have not received the solution for your problem after going through the mentioned channels, you can email Mr. Saurabh Singh who is the Senior General Manager and Head of Customer Service. You can email each of these individuals by filling in a simple form.

    You can also post your compliments on the website by simply clicking on the tab ‘Post Compliment’.

    If you find that you are happy with the services of a particular branch and would like the bank to know it, you can SMS "HAPPY" to 5676766. If you are not happy with the service you can SMS "UNHAPPY" to 5676766 so that the customer care staff will contact you within 2 working days.

    About ICICI Bank:

    Headquartered in Mumbai, ICICI Bank is an Indian multinational banking and financial services company which offers corporate and retail customers a wide range of banking products and financial services including Home Loans. Since its origin in 1994, ICICI has grown immensely to currently having branches around the world, including countries like UK, Bahrain, and Singapore etc.

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  • ICICI Home Loan Customer Care: Reviews

    • ICICI Bank Home Loan
      "Need a slight improvement with the service"
      0.5 3.0/5 "Satisfactory"
      I was not briefed in detail about the loan process, out of my own interest I questioned them and later they gave clarification about the product. Till date I did not receive any loan sanction letter or any other document confirming my loan approval. However, ICICI process was very smooth quick and fast they hardly took 15 days of time for the loan disbursal, even their rates are low and it is line with the market rate. My only suggestion for them would be work on their service, as they need to be more customer centric.
      Was this review helpful? 0
      , chennai
      Reviewed on May 22, 2017
    • ICICI Bank Home Loan
      "Hassle Free Experience"
      0.5 5.0/5 "Blown Away!"
      I had done some research about the interest rate with other banks but I found ICICI rate as the best. I am happy with ICICI disbursement, I am going to construct an independent house, based on the property they have disbursed 60% of loan for plot, remaining 40% would be released for construction. To summarize, I am completely fine with ICICI process.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 19, 2017
    • ICICI Bank Home Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      ICICI have processed my home loan quickly. The process went in a smoother way. The verification and documentation process also went smooth. They took around 1 month to disburse my loan. The rate of interest is nominal. Overall the service is given in a polite and perfect way.
      Was this review helpful? 0
      , chennai
      Reviewed on May 18, 2017
    • ICICI Bank Home Loan
      "High on ROI"
      0.5 4.0/5 "Great!"
      ICICI Bank has been good in the services and the process for the home loan. I have no problem with the processing charges as it is common. But I later got to know that SBI was offering a lower rate of interest even though a customer does not have a savings account. Because though I have an account at ICICI bank I was offered a high rate of 8.65%.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 18, 2017
    • ICICI Bank Home Loan
      "Need to be customer centric in future"
      0.5 3.0/5 "Satisfactory"
      Actually Overall the process was very good with ICICI bank Home loan service. But there was delay in disbursement. They have made delay with their process and there sales manager and the executive didn't response to my mails or calls and their customer support didn't gave proper response with the home loan concern. The lack of communication happened between the customer and the executives also the sales manager. They took around 40 days to disburse my home loan. The rate of interest is little higher than the HDFC bank. They can decrease the interest rate in future.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 18, 2017
    • ICICI Bank Home Loan
      "Better Service"
      0.5 3.5/5 "Pretty good"
      Great job done by ICICI Bank on my housing loan . I had not gone through any kind of challenges with them. But I am not happy with the rate of interest, because SBI provides 8.5% of interest rate but ICICI quoted a high interest rate. I hold a savings account with them for more than ten years. Also they charged me some processing fee for the loan. At least they should consider corporates on the processing fee, it would be better if they waive off the charges for corp employees. In this competitive world, a lot of options are available for the people to go with, so ICICI should consider this while providing the loan to the people. Customer service is also equally good.
      Was this review helpful? 0
      , thane
      Reviewed on May 16, 2017
    • ICICI Bank Home Loan
      "Good deal on ROI"
      0.5 5.0/5 "Blown Away!"
      My first experience for my home loan was with ICICI Bankwas during the year 2008. At that moment I got a better deal. The rate of interest was initially of 11% and later reduced to 7%. It was better than the current one. The charges was also minimal and the process is also quick.
      Was this review helpful? 1
      , pune
      Reviewed on May 16, 2017
    • ICICI Bank Home Loan
      "High on the ROI"
      0.5 5.0/5 "Blown Away!"
      ICICI Bank was really good in services especially when it comes to home loan. The process was excellent as they completed it on time. The rate of interest has been reduced by 0.05% and I got a rate of 9.5%. Where as the other banks were offering 8.5%. The processing charges was as per the market standard.
      Was this review helpful? 0
      , pune
      Reviewed on May 16, 2017
    • ICICI Bank Home Loan
      "Bench Mark needs to acheive in customer service part"
      0.5 3.0/5 "Satisfactory"
      I felt ICICI customer support is not upto the mark, when I used to call them, they wont provide the information to me. They often ask me to visit to the bank. I took the loan amount of Rs.4.11 lakhs with tenure of 10 years, I have done the foreclosure recently.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 16, 2017
    • ICICI Bank Home Loan
      "Very Cooperative"
      0.5 5.0/5 "Blown Away!"
      ICICI bank was very prompt for my housing loan application. Actually when I applied for the same loan last time, I did not finalize the car, at that time the bank informed me to take my own time to finalize the car model and come back. So they are very cooperative. Interest rate is normal. They provided a very good service for my loan application.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 16, 2017
    • ICICI Bank Home Loan
      "The Best Bank"
      0.5 5.0/5 "Blown Away!"
      The person who contacted me from ICICI bank on my housing loan application helped me a lot every time whenever I required. I had received very good response and the rate of interest is really good. I personally negotiated with ICICI bank on interest rate and they agreed to provide as per my request.
      Was this review helpful? 0
      , greater noida
      Reviewed on May 15, 2017
    • ICICI Bank Home Loan
      "Average Service"
      0.5 3.5/5 "Pretty good"
      Partially I received a good response from ICICI bank for my housing loan. Because I had an issue with them. Actually the loan disbursement date is on 31st Mar'17 but the closing was on 15th Apr'17. I paid interest rate for these days 1-15 of Apr. This is the big issue with the bank and I am looking for the resolution. Still not received. Furthermore, the bank representative did not pick my calls sometime and he did not share the bank manager number as well. I got the manager contact number after 4-5 days only. Interest rate is something common in all the banks and nothing special about the rate of interest.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on May 15, 2017
    • ICICI Bank Home Loan
      "Excallent Services by ICICI"
      0.5 4.5/5 "Excellent!"
      Team ICICI is doing a great job to connect clients. Its proven "KHAYAAL AAP KA" PUNCH LINE.My earlier experience with ICICI bank was good for the home loan. The team is proactive in contacting me and getting my loan completed on time. The interest rate and processing charges was also at par with the market.
      Was this review helpful? 1
      , bangalore
      Reviewed on May 10, 2017
    • ICICI Bank Home Loan
      "Quick services"
      0.5 5.0/5 "Blown Away!"
      My earlier experience with ICICI bank was good for the home loan. This process was about five years back. They were proactive in contacting me and getting my loan completed on time. The interest rate and processing charges was also at par with the market.
      Was this review helpful? 0
      , kolkata
      Reviewed on May 10, 2017
    • ICICI Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I applied for a home loan with ICICI Bank as I had the options online. When I applied for the same it took me to a another channel for loans. After which I received no response from the bank and in the meanwhile I got the loan from another bank. Since it was the fag end of the financial year I was asked to get the disbursement done quickly. But ICICI Bank was not helpful to me.
      Was this review helpful? 0
      , kolkata
      Reviewed on May 10, 2017
    • ICICI Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      ICICI bank is where I hold my savings account with and they had offer me a home loan. I got loan of 9.18 lacs with 10 years of tenure. Every month they had deduct my EMI amount of 9018 rs from my savings account. In 2012 I have preclosed the loan because the interest rate was increasing for that also they had not charged anything.I have opted this loan long back during the year 2005.
      Was this review helpful? 0
      , asansol
      Reviewed on May 07, 2017
    • ICICI Bank Home Loan
      "Process time has to be improved"
      0.5 3.0/5 "Satisfactory"
      I had taken home loan from ICICI before three years, they offered 9.1% it was very much competitive in the market. But their loan process was very slow that has to be improved. I took the loan amount of Rs.30 lakhs for the tenure of ten years and the rest was good.
      Was this review helpful? 0
      , chennai
      Reviewed on May 03, 2017
    • ICICI Bank Home Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have closed the home loan with the ICICI bank and the interest rate was good like it was around 8.25%. Loan disbursement to my account after two to three months of time, which was very long. Processing charges were fine and there were no issues.
      Was this review helpful? 1
      , mumbai
      Reviewed on Apr 27, 2017
    • ICICI Bank Home Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      Overall experience with the ICICI bank was good for my home loan and the executive Mr. Satheesh from ICICI bank have helped me a lot. There was no hiccups with them for my approval of home loan. I would like to say that they are better in every aspects.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Apr 26, 2017
    • ICICI Bank Home Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      ICICI offered me very less rate of interest, when compared with others for my housing loan. They took around 2 weeks of time to disburse my home loan. I can say, it was very easy and smooth process to avail a home loan from ICICI. I do the payment with the help of ECS, because it automatically gets debited for my account for my housing loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 22, 2017
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