A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 2 ICICI Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.40% - 8.85% Floating
    0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    3-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free Paperless Approval Option Available
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    8.35% - 8.80% Floating
    0.5% (max. ₹11,800) One time fee
    5L - 10Crs
    3-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free Paperless Approval Option Available
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria

    ICICI Home Loan Customer Care is Rated as "Great!" by 2123 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    ICICI Home Loan Customer Care:

    No matter what your issue regarding your ICICI Home Loan is, you can find comfort in the fact that the Customer Care will be attentive and prompt in finding a solution. No matter where you are, or when you might need it, help is just a phone call away when you are an ICICI customer.

    ICICI Bank Personal banking:

    ICICI Home Loan Customer Care numbers for Retail Customers:

    Andhra Pradesh: 7306667777 Ahmedabad: 33667777 / 44455000
    Assam: 9864667777 Bangalore: 33667777 / 44455000
    Bihar: 8102667777 Bhopal: 3366777
    Chattisgarh: 9098667777 Bhubaneswar: 3366777
    Goa: 9021667777 Chandigarh: 3366777 / 4445500
    Gujarat: 8000667777 Chennai: 33667777 / 44455000
    Haryana: 9017667777Dehradun: 3366777
    Himachal Pradesh: 9817667777 Delhi: 33667777 / 44455000
    Jammu & Kashmir: 9018667777 Ernakulam: 3366777
    Jharkhand: 8102667777 Gurgaon: 3366777 / 4445500
    Karnataka: 8088667777 Hyderabad : 33667777 / 44455000
    Kerala: 9020667777 Jaipur: 3366777 / 4445500
    Madhya Pradesh: 9098667777 Kolkata: 33667777 / 44455000
    Maharashtra: 9021667777 Lucknow: 3366777 / 4445500
    Orissa: 9692667777 Mumbai: 33667777 / 44455000
    Punjab: 7307667777 Panaji: 3366777
    Rajasthan: 7877667777 Patna: 3366777
    TamilNadu: 7305667777 Raipur: 3366777
    Telangana: 7306667777 Ranchi: 3366777
    Uttar Pradesh: 8081667777 Shimla: 3366777
    Uttarakhand: 8081667777 West Bengal: 8101667777

    ICICI Home Loan Customer Care toll-free number for personal banking:

    You can call the toll-free number 1800 102 4242 if your query remains. The toll free number can be reached from Monday to Friday between 9 a.m. and 6 p.m. make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    Home Loan Offers

    Wealth/Private Banking Customers:

    ICICI Customer Care numbers for Wealth/Private Banking Customers:

    The toll free number in India is 1800-103-8181

    Andhra Pradesh: 7306443399 Ahmedabad: 33443399
    Assam: 9864443399 Bangalore: 33443399
    Bihar: 8102443399 Bhopal: 3344339
    Chattisgarh: 8103443399 Bhubaneswar: 3344339
    Goa: 7304443399 Chandigarh: 3344339
    Gujarat: 8306443399 Chennai: 33443399
    Haryana: 9017443399Dehradun: 3344339
    Himachal Pradesh: 9817443399 Delhi: 33443399
    Jammu & Kashmir: 9018443399 Ernakulam: 3344339
    Jharkhand: 8102443399 Gurgaon: 3344339
    Karnataka: 8088443399 Hyderabad: 33443399
    Kerala: 9020443399 Jaipur: 3344339
    Madhya Pradesh: 8103443399 Kolkata: 33443399
    Maharashtra: 7304443399 Lucknow: 3344339
    Orissa: 7735443399 Mumbai: 33443399
    Punjab: 7307443399 Panaji: 3344339
    Rajasthan: 8955443399 Patna: 3344339
    TamilNadu: 9025443399 Raipur: 3344339
    Telangana: 7306443399 Ranchi: 3366777
    Uttar Pradesh: 8303443399 Shimla: 3344339
    Uttarakhand: 8303443399 West Bengal: 9832443399
    ICICI Home Loan Customer Care

    ICICI Customer Care toll-free number for wealth banking:

    If you find that your grievance was not properly addressed, you can call the toll-free number 1800-103-8181 to make your registration. This number can be reached from Monday to Friday between 9 a.m. and 6pm make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    ICICI Corporate/Business/Retail Institutional Banking:

    ICICI Customer Care numbers for Corporate/Business Banking Customers/Retail Institutional Banking Customers:

    Andhra Pradesh: 7306446699 Assam: 8822446699
    Ahmedabad: 33446699 Bhubaneswar: 3344669
    Bihar: 8102446699 Bangalore: 33446699 / 44456000
    Bhopal: 3344669 / 4445600 Goa: 7304446699
    Chattisgarh: 7879446699 Chennai: 33446699 / 44456000
    Chandigarh: 3344669 / 4445600 Gujarat: 8690446699
    Haryana: 9541446699Dehradun: 3344669
    Himachal Pradesh: 9625446699 Delhi: 33446699 / / 44456000
    Jammu & Kashmir: 9018446699 Ernakulam: 3344669
    Jharkhand: 8102446699 Gurgaon: 3344669 / 4445600
    Karnataka: 9019446699 Hyderabad: 33446699 / 44456000
    Kerala: 8590446699 Jaipur: 3344669 / 4445600
    Madhya Pradesh: 7879446699 Kolkata: 33446699 / 44456000
    Maharashtra: 7304446699 Orissa: 9778446699
    Lucknow: 3344669 Mumbai: 33446699 / 44456000
    Rajasthan: 9529446699 TamilNadu: 8695446699
    Punjab: 9023446699 Raipur: 3344669 / 4445600
    Patna: 3344669 Panaji: 3344669
    Ranchi: 3344669 Uttar Pradesh: 8303446699
    Telangana: 7306446699Uttarakhand: 8303446699
    Shimla: 3344669 West Bengal: 9641446699

    ICICI Home Loan Customer Care toll-free number for Corporate/Business/Retail Institutional Banking:

    If your query remains unresolved, you can call the toll-free number 1800 102 4242 and register your grievance. This number can be reached from Monday to Friday between 9 a.m. and 6 p.m. When you call on the toll free number you must provide the Service Request Number which is not more than 2 months old.

    Customer Care officers are available to assist customers between 8 a.m. and 8 p.m. (except on Sundays). Additionally, there is an Interactive Voice Response system which is available to customers 24/7.

    ICICI Bank NRI Customer Care:

    If you have a NRI account related query, you must keep your Debit Card details ready while you make the call. This information may be asked by the customer care personnel for authentication.

    Toll Free Numbers:

    From Australia: 0011-800-0424-2448
    From Canada: Call on 1866 ICICI 4U
    From Bahrain: Call on 800 04 877
    From Singapore: Call on 800 101 2553
    From UK: Call on 0 8081 314 151
    From USA: Call on 1866 ICICI 4U
    From UAE: Call on 8000 9114 001
    From Europe:
    Finland 990-800-0424-2448
    Luxembourg 00-800-0424-2448
    France 00-800-0424-2448
    Germany 00-800-0424-2448
    Ireland 00-800-0424-2448
    Spain 00-800-0424-2448
    Italy 00-800-0424-2448
    Netherlands 00-800-0424-2448
    Belgium 00-800-0424-2448
    Portugal 00-800-0424-2448

    From India - For NRIs when in India: Call on 1800-102-5600

    Non Toll Free Numbers to India (From any Country)

    Call on 91-40-3099 8025

    Contact Numbers of other Offices

    Bahrain: Call on + 973 17 576 161
    Hong Kong: Call on +852-22342651, +852- 22342655
    Sri Lanka: Call on + 94 11 4242448
    Russia: Call on + 7 495 981 4988

    ICICI Home Loan Customer Care E-Mail ID:

    By visiting the official ICICI website you can make complaints via email directly on the site. Once your e-mail of grievance is sent, the customer support staff will immediately revert back with support and address the issue. If you find that the resolution is not up to your expectation, you can email Mr. Krishnan Govindan who is the Head Customer Service - Phone Banking. If you find that you are still not satisfied you can email Mr. Subhendu Tripathy who is the Principal Nodal Officer. Finally, in the unlikely event that you have not received the solution for your problem after going through the mentioned channels, you can email Mr. Saurabh Singh who is the Senior General Manager and Head of Customer Service. You can email each of these individuals by filling in a simple form.

    You can also post your compliments on the website by simply clicking on the tab ‘Post Compliment’.

    If you find that you are happy with the services of a particular branch and would like the bank to know it, you can SMS "HAPPY" to 5676766. If you are not happy with the service you can SMS "UNHAPPY" to 5676766 so that the customer care staff will contact you within 2 working days.

    About ICICI Bank:

    Headquartered in Mumbai, ICICI Bank is an Indian multinational banking and financial services company which offers corporate and retail customers a wide range of banking products and financial services including Home Loans. Since its origin in 1994, ICICI has grown immensely to currently having branches around the world, including countries like UK, Bahrain, and Singapore etc.

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  • ICICI Home Loan Customer Care: Reviews

    • ICICI Bank Home Loan
      "Very Pathetic experience with ICICI HOME LOAN Department"
      0.5 0.5/5 "Unacceptable"
      I had a very Pathetic experience with ICICI HOME LOAN Department as their employees not aware of process to be followed for home loan. They did not consider House Government Proofs. They have their own list according to which all property documents should be arranged. No Responsible employee in Kaushambi Ghaziabad branch. ICICI should take care of this. Same property has been loaned from SBI bank and PNBHFL was also ready to provide loan on same property. Very Bad Service from Kaushambi Ghaziabad Team. Take care if you approach this branch.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jul 19, 2017
    • ICICI Bank Home Loan
      "ICICI bank great service"
      0.5 3.0/5 "Satisfactory"
      I really appreciate ICICI bank for there service. There is not following normal bank hours and there are very flexible to customer timing. Instant loan approval is amazing idea through online and able to submit document through online is great
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 10, 2017
    • ICICI Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My home loan was from ICICI Bank and the services from them was excellent. It was a good experience and very much satisfactory. They offered me a decent interest rate 9.25% processing charges was also nominal. In all it was a nice and the after loan is also smooth.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Jul 09, 2017
    • ICICI Bank Home Loan
      "AVERAGE"
      0.5 3.0/5 "Satisfactory"
      To begin with, I received a call from ICICI bank regarding my home loan application but the bank has asked me to submit ITR for the current financial year which I was not holding. Hence I got the dropped plan also the response was on time and I had applied for a loan amount of ten lakhs rupees.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 03, 2017
    • ICICI Bank Home Loan
      "Very Good service"
      0.5 4.0/5 "Great!"
      I got a home loan experience with ICICI bank. I got home loan since in 2004 and I have closed it in 2010. The rate of interest was nominal with ICICI bank. There was fore closure charges which was nominal with ICICI bank. The customer service and the response was good with ICICI bank.
      Was this review helpful? 0
      , madurai
      Reviewed on Jun 29, 2017
    • ICICI Bank Home Loan
      "Need Transparency in the process"
      0.5 3.0/5 "Satisfactory"
      I have got the ICICI bank home loan around 12 years ago. The executive has promised that they will offer the loan with flat interest rate but in documents I found it was a floating interest rate. ICICI need to stick on their promises. The rate of interest is nominal at present. ICICI can still increase the loan amount. I am satisfied with the ICICI bank service.
      Was this review helpful? 1
      , varanasi
      Reviewed on Jun 27, 2017
    • ICICI Bank Home Loan
      "Wonderful "
      0.5 4.0/5 "Great!"
      I got the home loan with the ICICI bank and the interest rate is around 8.35%, also the service aspects are good. I had chosen them because the ICICI bank have strong bond with the builder, so the builder recommends me to deal with the ICICI bank. Response was fine with the ICICI bank and they have delayed the disbursement up to the month of November.
      Was this review helpful? 0
      , nagpur
      Reviewed on Jun 22, 2017
    • ICICI Bank Home Loan
      "Recommendable Bank"
      0.5 5.0/5 "Blown Away!"
      During the year of 2014, I availed housing loan from ICICI bank. Interest rate is 10.30% now they had reduced it to 9.35%. They disbursed the loan according to my convenience. ICICI is a recommendable bank for the housing loan because they used to send executive and on behalf of the customer they will complete all the formalities. Really they are helpful but the drawback is the interest rate will be 1% higher than the government sector banks.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 20, 2017
    • ICICI Bank Home Loan
      "Good bank has flexible loan process"
      0.5 5.0/5 "Blown Away!"
      ICICI loan process is very much flexible. I felt ICICI is much better than HDFC Ltd. I could check the loan transaction through netbanking, Interest rate is also quite normal, and it is quite similar to other banks. I had taken the loan amount of Rs.32 lakhs this is for a tenure of 20 years. I am completely fine with the loan process.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2017
    • ICICI Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Rate of interest is around 11.49 % for the home loan with ICICI bank . I am having this loan from the last eight years of time tenur. Customer service is also a good one with them and the processing charges were very normal with them and its a balance transfer loan from DHCL and that was also smooth process and the EMI is 20k.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 18, 2017
    • ICICI Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I am happy with ICICI bank in terms of the housing loan. Recently I had taken this loan from ICICI bank. The loan process was good and there was no issues with the bank during the loan process. The rate of interest was 8.65% which is nominal and all things went good and the tenured is for 25 years and EMI is around 42k loan got disbursed with in 20 days of time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 18, 2017
    • ICICI Bank Home Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I am an existing customer of ICICI, I got the home loan interest rate around 9.75% it is bit high compared to other competitor. The processing fee was also high they have taken more than Rs.7000 from the disbursement, but loan process was good.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 16, 2017
    • ICICI Bank Home Loan
      "Excellent services"
      0.5 5.0/5 "Blown Away!"
      ICICI Bank was excellent in the home loan process. They were very flexible and helpful to me. I got the loan on time also all the documents were also collected on time as they have committed and I also got a good deal on the interest rate and processing charges too.
      Was this review helpful? 2
      , pune
      Reviewed on Jun 16, 2017
    • ICICI Bank Home Loan
      "Average"
      0.5 2.0/5 "Expected more"
      I had been using ICICI Bank services for the home loan and I do not find the portal very convenient for this product. I need to visit the bank for every small thing. If I need a statement, I need to walk up to the branch. The only reason I did not switch over to another bank was because of the huge process. But if this inconvenient service continues I would surely think of moving ahead.
      Was this review helpful? 0
      , delhi
      Reviewed on Jun 15, 2017
    • ICICI Bank Home Loan
      "Its Good"
      0.5 3.0/5 "Satisfactory"
      Whenever rate of interest is reducing ICICI wont give that benefit, still now they didn't give any information related to the reversed interest rate. ICICI should give transparent information to the customer. But loan process was good they have sanctioned 75% of loan on the property value, my disbursement done quickly.
      Was this review helpful? 0
      , faridabad
      Reviewed on Jun 14, 2017
    • ICICI Bank Home Loan
      "Response part should be faster"
      0.5 3.0/5 "Satisfactory"
      I applied for the home loan same time with a different institute . ICICI delayed a lot, meanwhile I got a response from Can fin home limited, they had done fast process when it comes to home loan. But ICICI interest rate is good, they offered me 8.65% of interest but Can fin house limited provided around 8.95% as the interest.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Jun 14, 2017
    • ICICI Bank Home Loan
      "Supportive Service"
      0.5 4.0/5 "Great!"
      I am happy with ICICI bank in terms of the housing loan. Recently I had taken this loan from ICICI bank. The loan process was good and there was no issues with the bank during the loan process. The rate of interest was 8.65% which is nominal and all things went good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 13, 2017
    • ICICI Bank Home Loan
      "Need improvement in customer service"
      0.5 2.0/5 "Expected more"
      The ICICI executives didn't gave any kind of response in concern to my home loan application. They gave a call and told that they need to check my eligibility, but after that I didn't got any response from ICICI bank. I would like to suggest the ICICI to give proper response to the customers, because I am waiting for the product status for last 1 month. The rate of interest is nominal with ICICI bank.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 13, 2017
    • ICICI Bank Home Loan
      "Below average service"
      0.5 1.0/5 "Really Bad"
      ICICI bank doesn't had any kind of communication in concern to my home loan application. There was no call back made by ICICI executive . ICICI haven't even gave a call to explain the product. ICICI was not at all coordinating in regards to my home loan application. The rate of interest is nominal with ICICI bank. I would say it was below average service.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 13, 2017
    • ICICI Bank Home Loan
      "Good Service"
      0.5 4.5/5 "Excellent!"
      ICICI offered 8.4% of interest rate for the housing loan. I approached ICICI bank through agency, so they had done with the work instead of me. I received all the services through the agent. Documentation part been over and everything has been submitted to the builder. 80% of the work is over. Things are going good for the home loan. Because of the agency I have done this much of the work so I will give the best rating only for them.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jun 13, 2017
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