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    • ICICI Home Loan Customer Care

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    ICICI Home Loan Customer Care

    No matter what your issue regarding your ICICI Home Loan is, you can find comfort in the fact that the Customer Care will be attentive and prompt in finding a solution. No matter where you are, or when you might need it, help is just a phone call away when you are an ICICI customer.

    ICICI Home Loan Customer Care toll-free number for personal banking:

    You can call the toll-free number 1800 102 4242 if your query remains. The toll free number can be reached from Monday to Friday between 9 a.m. and 6 p.m. make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    ICICI Home Loan Customer Care numbers for Retail Customers:

    City Number City Number
    Ahmedabad 33667777 / 44455000 Jharkhand 8102667777
    Andhra Pradesh 7306667777 Karnataka 8088667777
    Assam 9864667777 Kerala 9020667777
    Bangalore 33667777 / 44455000 Kolkata 33667777 / 44455000
    Bhopal 3366777 Lucknow 3366777 / 4445500
    Bhubaneswar 3366777 Madhya Pradesh 9098667777
    Bihar 8102667777 Maharashtra 9021667777
    Chandigarh 3366777 / 4445500 Mumbai 33667777 / 44455000
    Chattisgarh 9098667777 Orissa 9692667777
    Chennai 33667777 / 44455000 Panaji 3366777
    Dehradun 3366777 Patna 3366777
    Delhi 33667777 / 44455000 Punjab 7307667777
    Ernakulam 3366777 Raipur 3366777
    Goa 9021667777 Rajasthan 7877667777
    Gujarat 8000667777 Ranchi 3366777
    Gurgaon 3366777 / 4445500 Shimla 3366777
    Haryana 9017667777 TamilNadu 7305667777
    Himachal Pradesh 9817667777 Telangana 7306667777
    Hyderabad 33667777 / 44455000 Uttar Pradesh 8081667777
    Jaipur 3366777 / 4445500 Uttarakhand 8081667777
    Jammu & Kashmir 9018667777 West Bengal 8101667777
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    ICICI Customer Care numbers for Wealth/Private Banking Customers:

    The toll free number in India is: 1800-103-8181

    City Number City Number
    Ahmedabad 33443399 Jharkhand 8102443399
    Andhra Pradesh 7306443399 Karnataka 8088443399
    Assam 9864443399 Kerala 9020443399
    Bangalore 33443399 Kolkata 33443399
    Bhopal 3344339 Lucknow 3344339
    Bhubaneswar 3344339 Madhya Pradesh 8103443399
    Bihar 8102443399 Maharashtra 7304443399
    Chandigarh 3344339 Mumbai 33443399
    Chattisgarh 8103443399 Orissa 7735443399
    Chennai 33443399 Panaji 3344339
    Dehradun 3344339 Patna 3344339
    Delhi 33443399 Punjab 7307443399
    Ernakulam 3344339 Raipur 3344339
    Goa 7304443399 Rajasthan 8955443399
    Gujarat 8306443399 Ranchi 3366777
    Gurgaon 3344339 Shimla 3344339
    Haryana 9017443399 TamilNadu 9025443399
    Himachal Pradesh 9817443399 Telangana 7306443399
    Hyderabad 33443399 Uttar Pradesh 8303443399
    Jaipur 3344339 Uttarakhand 8303443399
    Jammu & Kashmir 9018443399 West Bengal 9832443399

    ICICI Customer Care toll-free number for wealth banking:

    If you find that your grievance was not properly addressed, you can call the toll-free number 1800-103-8181 to make your registration. This number can be reached from Monday to Friday between 9 a.m. and 6pm make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    ICICI Corporate/Business/Retail Institutional Banking:

    City Number City Number
    Ahmedabad 33446699 Jharkhand 8102446699
    Andhra Pradesh 7306446699 Karnataka 9019446699
    Assam 8822446699 Kerala 8590446699
    Bangalore 33446699 / 44456000 Kolkata 33446699 / 44456000
    Bhopal 3344669 / 4445600 Lucknow 3344669
    Bhubaneswar 3344669 Madhya Pradesh 7879446699
    Bihar 8102446699 Maharashtra 7304446699
    Chandigarh 3344669 / 4445600 Mumbai 33446699 / 44456000
    Chattisgarh 7879446699 Orissa 9778446699
    Chennai 33446699 / 44456000 Panaji 3344669
    Dehradun 3344669 Patna 3344669
    Delhi 33446699 / 44456000 Punjab 9023446699
    Ernakulam 3344669 Raipur 3344669 / 4445600
    Goa 7304446699 Rajasthan 9529446699
    Gujarat 8690446699 Ranchi 3344669
    Gurgaon 3344669 / 4445600 Shimla 3344669
    Haryana 9541446699 TamilNadu 8695446699
    Himachal Pradesh 9625446699 Telangana 7306446699
    Hyderabad 33446699 / 44456000 Uttar Pradesh 8303446699
    Jaipur 3344669 / 4445600 Uttarakhand 8303446699
    Jammu & Kashmir 9018446699 West Bengal 9641446699

    ICICI Home Loan Customer Care toll-free number for Corporate/Business/Retail Institutional Banking:

    If your query remains unresolved, you can call the toll-free number 1800 102 4242 and register your grievance. This number can be reached from Monday to Friday between 9 a.m. and 6 p.m. When you call on the toll free number you must provide the Service Request Number which is not more than 2 months old.

    Customer Care officers are available to assist customers between 8 a.m. and 8 p.m. (except on Sundays). Additionally, there is an Interactive Voice Response system which is available to customers 24/7.

    ICICI Bank NRI Customer Care:

    If you have a NRI account related query, you must keep your Debit Card details ready while you make the call. This information may be asked by the customer care personnel for authentication.

    Country Number
    Australia 0011-800-0424-2448
    Canada 1866 ICICI 4U
    Bahrain 800 04 877
    Singapore 800 101 2553
    UK 0 8081 314 151
    USA 1866 ICICI 4U
    UAE 8000 9114 001
    Finland 990-800-0424-2448
    Luxembourg 00-800-0424-2448
    France 00-800-0424-2448
    Germany 00-800-0424-2448
    Ireland 00-800-0424-2448
    Spain 00-800-0424-2448
    Italy 00-800-0424-2448
    Netherlands 00-800-0424-2448
    Belgium 00-800-0424-2448
    Portugal 00-800-0424-2448

    From India - For NRIs when in India: Call on 1800-102-5600

    Non Toll Free Numbers to India (From any Country): 91-40-3099 8025

    Contact Numbers of other Offices

    Counrty Number
    Bahrain Call on + 973 17 576 161
    Hong Kong Call on +852-22342651, +852- 22342655
    Sri Lanka Call on + 94 11 4242448
    Russia Call on + 7 495 981 4988

    If you find that you are happy with the services of a particular branch and would like the bank to know it, you can SMS "HAPPY" to 5676766. If you are not happy with the service you can SMS "UNHAPPY" to 5676766 so that the customer care staff will contact you within 2 working days.

    GST Rate of 18% Applicable for All Financial Services Effective July 1, 2017.

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar’s partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

    ICICI Home Loan Customer Care: Reviews

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    • ICICI Bank Home Loan
      "Good Services from ICICI for Home loan"
      0.5 5.0/5 "Blown Away!"
      The Processing fee is very much comfortable with ICICI Bank. Overall, the documentation process is good. I got the loan in the stipulated time like within 1 week. They have offered a interest rate of 8.50%. They have charged me around Rs. 5000 as processing fee. I have got hassle free services from ICICI bank.
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      , ghaziabad
      Reviewed on Jun 14, 2018
    • ICICI Bank Home Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have taken home loan from the Icici bank . Documentation and approval took 20 days . As am not satisfied with the rate of interest which is high . They have processing fees cartages which is quiet nominal one. They gave tenure period of 20 years which gets auto debited from bank. Their customer service and response is good.
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      , mumbai
      Reviewed on Jun 14, 2018
    • ICICI Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      My home loan was taken with ICICI Bank. The process was very good and professional. The loan amount was 5 lakhs and the given interest rate was 8.5% which is average . The tenure period was 6 years . Their executives were not aware of few process but they have sanctioned the loan with the committed time. There is no processing fee also.
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      , navi mumbai
      Reviewed on Jun 12, 2018
    • ICICI Bank Home Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My home loan was taken with ICICI bank. The loan amount was 15,50,000 and the given interest rate was 8.55% which is average . The tenure period was 20 years . I had a very good fast and hassle free process here . They have sanctioned the loan wit the committed time and the processing fee was nominal.
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      , ahmedabad
      Reviewed on Jun 12, 2018
    • ICICI Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      My home loan was taken with ICICI bank. The process was good but the followup's not done properly.The loan amount was 13 lakhs and the interest rate was 8.45% which is not satisfactory . The process git bit delayed .My overall experience was average .
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      , noida
      Reviewed on Jun 12, 2018
    • ICICI Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My home loan was taken with ICICI bank. The loan amount was 11 lakhs and the interest rate was 8.45% which is average and the tuner period was 5 years The customer service and responses was up to the mark. They have sanctioned the loan with the committed time. The executives were very cooperative and smooth.
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      , mumbai
      Reviewed on Jun 12, 2018
    • ICICI Bank Home Loan
      "Excellent"
      0.5 4.5/5 "Excellent!"
      My car loan was taken with ICICI BANK. The loan amount was 38 lakhs and the interest rate was 8.75% which is not satisfactory . The customer service and responses was up to the mark. I have requested for 44 lakhs and they have given just 38 lakhs so i am planning to cancel the request.
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      , bangalore
      Reviewed on Jun 08, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      My home loan application was closed with ICICI bank, the reason why the application is closed is due to the Panchayati reason. Customer service was good, they followed up on time and they explained all the details. The rate of interest was nominal when compared to other banks.
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      , bangalore
      Reviewed on May 31, 2018
    • ICICI Bank Home Loan
      "Very good"
      0.5 4.5/5 "Excellent!"
      My home loan was taken with ICICI bank11 years back. The loan amount was 9 lakhs and the interest rate was 8.555 which is average. The tenure period was 15 years . The process was good and the processing fee was also nominal. They have provided door step service for collecting documents,.
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      , thane
      Reviewed on May 29, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have my home loan application closed with ICICI bank, the reason why the application was closed is because the loan amount was not sufficient. Customer service was good and they followed up on time. The rate of interest was nominal when compared to all other banks.
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      , lucknow
      Reviewed on May 28, 2018
    • ICICI Bank Home Loan
      "Nice experience "
      0.5 5.0/5 "Blown Away!"
      I also bank with ICICI Bank with home loan. The bank was very transparent and clear in the details. If they were to charge me a fee, they would check with me and then process the same. The rate of interest is also normal. I am happy with the clear process and in all it was smooth.
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      , raebareli
      Reviewed on May 26, 2018
    • ICICI Bank Home Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I have taken a home loan from ICICI bank and the loan experience was not good, the loan amount was for Rs 2.75 lakhs with high interest rate when compared to other banks. I am not happy with the services and the tenure period for this loan is 20 years.
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      , coimbatore
      Reviewed on May 24, 2018
    • ICICI Bank Home Loan
      "Needs to improve on customer service"
      0.5 1.0/5 "Really Bad"
      My experience was not good with ICICI bank as my home loan application was closed. It is because i have taken a home loan from other bank. Customer service was not up to the mark and their response was delayed. The rate of interest of 8.45% is bit high when compared to other banks.
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      , bangalore
      Reviewed on May 23, 2018
    • ICICI Bank Home Loan
      "Average Service"
      0.5 4.0/5 "Great!"
      I took a home loan from the ICICI bank for 30 Lacs, it was long back and the application process was slow . I got the loan after a month, The whole application and documentation was at the branch. The experience was good and the whole process was smooth and hassle free.
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      , new delhi
      Reviewed on May 22, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have my home loan application approved with ICICI bank and the experience was good, the process took 1 month to complete. Customer service was good and they followed up on time. The rate of interest was nominal when compared to all other banks.
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      , hyderabad
      Reviewed on May 20, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My home loan application was approved with ICICI bank and the experience was good, the process was quite long and it took 2 months to receive the loan. The rate of interest was nominal when compared to other banks. Customer service was good and they followed up on time.
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      , mumbai
      Reviewed on May 20, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The application process was quite long with ICICI home loan, it took 20 days for the loan amount to get disbursed. The loan amount was based on my requirement and the rate of interest was nominal when compared to all other sources. The tenure for this home loan is for 20 years.
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      , new delhi
      Reviewed on May 20, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My home loan application was approved with ICICI bank and the experience was good, the process was smooth and i received my loan amount on time. Customer service was up to the mark and their response was good. The rate of interest was nominal when compared to all other banks.
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      , pune
      Reviewed on May 20, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the home loan from ICICI bank and the experience was good, the process was quite long and it took more than 1 month to disburse the loan. Customer service was good with ICICI bank and they collected documents on time. The rate of interest was nominal when compared to other banks.
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      , noida
      Reviewed on May 20, 2018
    • ICICI Bank Home Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have my home loan application approved with ICICI bank and the experience was good, documents were collected on time and the customer service was good. The rate of interest is nominal when compared to other banks. I received my loan amount within 10 days after the application was approved.
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      , hyderabad
      Reviewed on May 20, 2018
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