•  Loading your search... Loading your search...
  • ICICI Home Loan Customer Care is Rated as "Great!" by 9 Users
    Home Loan BYTES FROM OUR KITCHEN

    ICICI Home Loan Customer Care

    No matter what your issue regarding your ICICI Home Loan is, you can find comfort in the fact that the Customer Care will be attentive and prompt in finding a solution. No matter where you are, or when you might need it, help is just a phone call away when you are an ICICI customer.

    Apply for Home Loan Online

    ICICI Bank Personal banking:

    ICICI Home Loan Customer Care numbers for Retail Customers:

    Andhra Pradesh: 7306667777 Ahmedabad: 33667777 / 44455000
    Assam: 9864667777 Bangalore: 33667777 / 44455000
    Bihar: 8102667777 Bhopal: 3366777
    Chattisgarh: 9098667777 Bhubaneswar: 3366777
    Goa: 9021667777 Chandigarh: 3366777 / 4445500
    Gujarat: 8000667777 Chennai: 33667777 / 44455000
    Haryana: 9017667777Dehradun: 3366777
    Himachal Pradesh: 9817667777 Delhi: 33667777 / 44455000
    Jammu & Kashmir: 9018667777 Ernakulam: 3366777
    Jharkhand: 8102667777 Gurgaon: 3366777 / 4445500
    Karnataka: 8088667777 Hyderabad : 33667777 / 44455000
    Kerala: 9020667777 Jaipur: 3366777 / 4445500
    Madhya Pradesh: 9098667777 Kolkata: 33667777 / 44455000
    Maharashtra: 9021667777 Lucknow: 3366777 / 4445500
    Orissa: 9692667777 Mumbai: 33667777 / 44455000
    Punjab: 7307667777 Panaji: 3366777
    Rajasthan: 7877667777 Patna: 3366777
    TamilNadu: 7305667777 Raipur: 3366777
    Telangana: 7306667777 Ranchi: 3366777
    Uttar Pradesh: 8081667777 Shimla: 3366777
    Uttarakhand: 8081667777 West Bengal: 8101667777

    ICICI Home Loan Customer Care toll-free number for personal banking:

    You can call the toll-free number 1800 102 4242 if your query remains. The toll free number can be reached from Monday to Friday between 9 a.m. and 6 p.m. make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    Wealth/Private Banking Customers:

    ICICI Customer Care numbers for Wealth/Private Banking Customers:

    The toll free number in India is 1800-103-8181

    Andhra Pradesh: 7306443399 Ahmedabad: 33443399
    Assam: 9864443399 Bangalore: 33443399
    Bihar: 8102443399 Bhopal: 3344339
    Chattisgarh: 8103443399 Bhubaneswar: 3344339
    Goa: 7304443399 Chandigarh: 3344339
    Gujarat: 8306443399 Chennai: 33443399
    Haryana: 9017443399Dehradun: 3344339
    Himachal Pradesh: 9817443399 Delhi: 33443399
    Jammu & Kashmir: 9018443399 Ernakulam: 3344339
    Jharkhand: 8102443399 Gurgaon: 3344339
    Karnataka: 8088443399 Hyderabad: 33443399
    Kerala: 9020443399 Jaipur: 3344339
    Madhya Pradesh: 8103443399 Kolkata: 33443399
    Maharashtra: 7304443399 Lucknow: 3344339
    Orissa: 7735443399 Mumbai: 33443399
    Punjab: 7307443399 Panaji: 3344339
    Rajasthan: 8955443399 Patna: 3344339
    TamilNadu: 9025443399 Raipur: 3344339
    Telangana: 7306443399 Ranchi: 3366777
    Uttar Pradesh: 8303443399 Shimla: 3344339
    Uttarakhand: 8303443399 West Bengal: 9832443399
    ICICI Home Loan Customer Care

    ICICI Customer Care toll-free number for wealth banking:

    If you find that your grievance was not properly addressed, you can call the toll-free number 1800-103-8181 to make your registration. This number can be reached from Monday to Friday between 9 a.m. and 6pm make sure that you have the Service Request Number (which is not more than 2 months old) at hand while you make the call in case the customer care staff ask you for it.

    ICICI Corporate/Business/Retail Institutional Banking:

    ICICI Customer Care numbers for Corporate/Business Banking Customers/Retail Institutional Banking Customers:

    Andhra Pradesh: 7306446699 Assam: 8822446699
    Ahmedabad: 33446699 Bhubaneswar: 3344669
    Bihar: 8102446699 Bangalore: 33446699 / 44456000
    Bhopal: 3344669 / 4445600 Goa: 7304446699
    Chattisgarh: 7879446699 Chennai: 33446699 / 44456000
    Chandigarh: 3344669 / 4445600 Gujarat: 8690446699
    Haryana: 9541446699Dehradun: 3344669
    Himachal Pradesh: 9625446699 Delhi: 33446699 / / 44456000
    Jammu & Kashmir: 9018446699 Ernakulam: 3344669
    Jharkhand: 8102446699 Gurgaon: 3344669 / 4445600
    Karnataka: 9019446699 Hyderabad: 33446699 / 44456000
    Kerala: 8590446699 Jaipur: 3344669 / 4445600
    Madhya Pradesh: 7879446699 Kolkata: 33446699 / 44456000
    Maharashtra: 7304446699 Orissa: 9778446699
    Lucknow: 3344669 Mumbai: 33446699 / 44456000
    Rajasthan: 9529446699 TamilNadu: 8695446699
    Punjab: 9023446699 Raipur: 3344669 / 4445600
    Patna: 3344669 Panaji: 3344669
    Ranchi: 3344669 Uttar Pradesh: 8303446699
    Telangana: 7306446699Uttarakhand: 8303446699
    Shimla: 3344669 West Bengal: 9641446699

    ICICI Home Loan Customer Care toll-free number for Corporate/Business/Retail Institutional Banking:

    If your query remains unresolved, you can call the toll-free number 1800 102 4242 and register your grievance. This number can be reached from Monday to Friday between 9 a.m. and 6 p.m. When you call on the toll free number you must provide the Service Request Number which is not more than 2 months old.

    Customer Care officers are available to assist customers between 8 a.m. and 8 p.m. (except on Sundays). Additionally, there is an Interactive Voice Response system which is available to customers 24/7.

    ICICI Bank NRI Customer Care:

    If you have a NRI account related query, you must keep your Debit Card details ready while you make the call. This information may be asked by the customer care personnel for authentication.

    Toll Free Numbers:

    From Australia: 0011-800-0424-2448
    From Canada: Call on 1866 ICICI 4U
    From Bahrain: Call on 800 04 877
    From Singapore: Call on 800 101 2553
    From UK: Call on 0 8081 314 151
    From USA: Call on 1866 ICICI 4U
    From UAE: Call on 8000 9114 001
    From Europe:
    Finland 990-800-0424-2448
    Luxembourg 00-800-0424-2448
    France 00-800-0424-2448
    Germany 00-800-0424-2448
    Ireland 00-800-0424-2448
    Spain 00-800-0424-2448
    Italy 00-800-0424-2448
    Netherlands 00-800-0424-2448
    Belgium 00-800-0424-2448
    Portugal 00-800-0424-2448

    From India - For NRIs when in India: Call on 1800-102-5600

    Non Toll Free Numbers to India (From any Country)

    Call on 91-40-3099 8025

    Contact Numbers of other Offices

    Bahrain: Call on + 973 17 576 161
    Hong Kong: Call on +852-22342651, +852- 22342655
    Sri Lanka: Call on + 94 11 4242448
    Russia: Call on + 7 495 981 4988

    ICICI Home Loan Customer Care E-Mail ID:

    By visiting the official ICICI website you can make complaints via email directly on the site. Once your e-mail of grievance is sent, the customer support staff will immediately revert back with support and address the issue. If you find that the resolution is not up to your expectation, you can email Mr. Krishnan Govindan who is the Head Customer Service - Phone Banking. If you find that you are still not satisfied you can email Mr. Subhendu Tripathy who is the Principal Nodal Officer. Finally, in the unlikely event that you have not received the solution for your problem after going through the mentioned channels, you can email Mr. Saurabh Singh who is the Senior General Manager and Head of Customer Service. You can email each of these individuals by filling in a simple form.

    You can also post your compliments on the website by simply clicking on the tab ‘Post Compliment’.

    If you find that you are happy with the services of a particular branch and would like the bank to know it, you can SMS "HAPPY" to 5676766. If you are not happy with the service you can SMS "UNHAPPY" to 5676766 so that the customer care staff will contact you within 2 working days.

    About ICICI Bank:

    Headquartered in Mumbai, ICICI Bank is an Indian multinational banking and financial services company which offers corporate and retail customers a wide range of banking products and financial services including Home Loans. Since its origin in 1994, ICICI has grown immensely to currently having branches around the world, including countries like UK, Bahrain, and Singapore etc.

    hand while you make the call in case the customer care staff ask you f

    ICICI Home Loan Customer Care: Reviews

    • ICICI Bank Home Loan
      "average service"
      0.5 3.0/5 "Satisfactory"
      Service is very good from ICICI ,customer service and other representatives are very helpful and responsible . I had some issue during the documentation part also I have some personal reason so I was unable to continue my loan process ,so overall service is average from ICICI.
      Was this review helpful? 0
      , bangalore
      Reviewed on Oct 06, 2017
    • ICICI Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      The service was not very prompt with ICICI bank in concern to my home loan, that reason I have given a average rating to their customer support. I try reaching the ICICI executives couple of times and after 4th and 5 th time It connected . We can't easily connect with the ICICI executives and reaching ICICI customer service is very difficult. The executives are very low on the product knowledge , it would be great if they can train on the product knowledge The rate of interest is nominal with the ICICI bank.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Jun 12, 2017
    • ICICI Bank Home Loan
      "Bench Mark needs to acheive in customer service part"
      0.5 3.0/5 "Satisfactory"
      I felt ICICI customer support is not upto the mark, when I used to call them, they wont provide the information to me. They often ask me to visit to the bank. I took the loan amount of Rs.4.11 lakhs with tenure of 10 years, I have done the foreclosure recently.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 16, 2017
    • ICICI Bank Home Loan
      "Satisfied"
      0.5 3.0/5 "Satisfactory"
      Inspite of me not availing home loan from ICICI, customer service team did take an initiative and explained everything in detail about the required documents for processing. Even they provided additional information which was helpful. As per the market rate, it is little bit higher rate of interest.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 01, 2015
    • ICICI Bank Home Loan
      "Good job!!"
      0.5 4.5/5 "Excellent!"
      I found ICICI customer service team seems to be very helpful and cooperative. Overall they did a good job. Rate of interest is quite comparable with other banks. It would be helpful if they could be negotiable on interest rate for home loan.
      Was this review helpful? 0
      , pune
      Reviewed on Jan 29, 2015
    • ICICI Bank Home Loan
      "Nice experience"
      0.5 5.0/5 "Blown Away!"
      It was nice experience however when personally visited the branch, there is a huge wait, where it would take time for response. ICICI customer service team did approach in friendly manner in terms of home loan. It would be more comfortable if they address the customer queries at initial point of time and provides solutions.m
      Was this review helpful? 0
      , pune
      Reviewed on Jan 28, 2015
    • ICICI Bank Home Loan
      "Good service"
      0.5 2.0/5 "Expected more"
      ICICI customer service was not upto the mark where I got my home loan from them. The loan informations are not properly informed to me. I could not able to trust the executiuve Mr. Vinoth from icici bank who processed my loan application. Because of that my home loan got delayed for 1 month . Rate of interest was quite normal as per the market
      Was this review helpful? 0
      , pune
      Reviewed on Jan 07, 2015
    • ICICI Bank Home Loan
      "Interaction could be more!!"
      0.5 4.0/5 "Great!"
      It was quite a delayed response received from ICICI customer service team regarding my home loan. Inspite of being a existing customer, there was no proper interaction or communication provided. As my location is in a negative area, I guess I was not able to get home loan.
      Was this review helpful? 0
      , kolkata
      Reviewed on Nov 06, 2014
    • ICICI Bank Home Loan
      "Interest rate is higher"
      0.5 4.0/5 "Great!"
      Since I was looking for pre closure loan and even ICICI bank interest rate was higher for home loan, that's why I didn't continue further. However, there was quite a good response from ICICI customer service team where I was able to get all information.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 24, 2014
    Common Loader Icon
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.