A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 1 DBS Bank Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.5% - 8.55% Floating
    10,000 + S.T. One time fee
    40L - 5Crs
    1 - 25 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria

    DBS Bank Home Loan Customer Care is Rated as "Great!" by 5 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    DBS is the ideal choice for first-time home buyers as they offer a plethora of home loan options to match your needs and requirements. Customers can avail attractive interest rates for home loans at DBS for purchase of property or flat, either under construction or fully ready.

    Visit the DBS Bank Branch:

    You can visit the nearest branch to register a complaint, if you have any, directly at the bank. You can also write to Customer Service Managers of the company, explaining the issue that needs to be resolved.

    Home Loan Offers

    DBS Bank Toll-Free Number:

    Calling on the hotline number of DBS is the easiest way to get your query or complaint across. The hotline numbers are as follows:

    DBS Bank Toll Free Numbers 1800 209 4555
    1800 103 9897

    Request a Call Back:

    The official website of DBS allows its customers to drop in their details, enabling company’s executive to contact you based on your requirement. You can choose the mode of contact, either email or phone.

    Upon making a complaint using any of the above modes, the solution is provided within three working days.

    If the complaint is not resolved within the said time, it can be escalated to the following levels:

    Level 1 escalation: In case you do not receive a response after making a complaint or you are dissatisfied with the response given to you, you can write a written complaint in detail to the Branch Head or the City Business Head of DBS. You must mention the complaint reference number provided earlier. The issue should be resolved in three days from the complaint.

    Level 2 escalation: If you are still unhappy with the response, you can approach the Nodal officer at the below address:

    Nodal Officer:

    DBS Bank Ltd.

    221, Dr. D.N. Road,

    Fort House, Fort

    Mumbai – 400 001

    DBS Bank Email [email protected]

    Your issue should be resolved within a week’s span.

    Level 3 escalation: If there is no solution provided within a week or you do not find the solution helpful, you can contact the Senior Management at DBS, which can also take a week from the day of complaint.

    Level 4 escalation: The next step would be to write the complaint and send it to the Managing Director and Chief Operating Officer.

    Level 5 escalation: In case the solution is not provided within seven days, you can then contact the CEO and GM of the organization.

    The final step would be to write to the Banking Ombudsman, if the above mention processes do not work.

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  • Home Loan Reviews

    • DBS Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      The DBS bank gave immediate call in concern to my home loan application , I would rather say they are very prompt in their response. Their Regional Manager are very upfront and truth in offering the product and they don't want just the product to be sold they were making understand the customer what they going to get, in fact the transparency was seen in the service. The rate of interest was nominal with DBS bank. I didn't go for the loan , because my home loan got approved with other bank with the same interest rate.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Jun 12, 2017
    • DBS Bank Home Loan
      "Good and prompt service"
      0.5 4.0/5 "Great!"
      I have not got rate of interest with the DBS bank for the home loan, which I have expected. I expected the rate of interest as 8.5% for the home loan. Everything is up to the mark and the customer service is really good with the DBS bank.
      Was this review helpful? 1
      , new delhi
      Reviewed on Apr 29, 2017
    • DBS Bank Home Loan
      "Okay "
      0.5 2.0/5 "Expected more"
      I have not got the proper follow up from the DBS bank for the home loan application, so only I have not go ahead with them. Interest rate was a kind of okay for me, also I cant say its good one. I would like to suggest that they need to make the follow up with the customer immediately.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 15, 2017
    • DBS Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have not go ahead the housing loan balance transfer with the DBS bank and they were not okay to provide the funds , what I have asked. Rate of interest with the DBS bank was around 8.5% and the zero processing fee is applicable. Response and everything was fine and I have not found any issues with them till now. Everything was done in stipulated time period, even I can say its instant too.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 14, 2017
    • DBS Bank Home Loan
      "Good. Can do better"
      0.5 4.0/5 "Great!"
      Since my existing bank was giving me a better offer, I did not go ahead with DBS Bank for the home loan. Overall it was good as there was no delay from them in giving me the details. It would be more better if they could provide a better deal on the rates.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 10, 2016
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