You can call the bank’s customer care for any queries relating to home loans. You can reach the phone banking service by dialling 1800 425 1809 or 1800 102 9408 (toll-free) and follow the steps listed below:
|Online form to register complaints||https://www.southindianbank.com/Grievance/grievanceSubmit.aspx?stage=1|
If you register a complaint against any banking product/service pertaining to a particular branch and South Indian Bank does not resolve it at the branch level within 1 day, you can approach the Regional Head.
Level 1: Regional Head
|Mr. Madhu M||079 26581600||Ahmedabad|
|Mr. Shelly Joseph||080 25479090||Bangalore|
|Mr. Nandakumar G||044 28281109||Chennai|
|Ms. Lakshmi Prabha T M||0422 2303618||Coimbatore|
|Mr. Sivaraman K||011 23540070||Delhi|
|Ms. Biji S S||0484 2771361||Ernakulam|
|Mr. Bala Naga Anjaneyulu G||040 27848406||Hyderabad|
|Mr. Varghese P.G.||0480 2829236||Irinjalakuda|
|Mr. Jojo Antony||0497 2713236||Kannur|
|Mr. John C Lazar||033 40031212||Kolkata|
|Mr. Francis P J||0481 2567927||Kottayam|
|Mr. Joby M.C.||0495 2726725||Kozhikode|
|Mr. Krishna Kumar P||0452 2300205||Madurai|
|Mr. Pradeep V N||022 67868811||Mumbai|
|Mr. George P.J||0485 2833063||Muvattupuzha|
|Mr. Nandakumar V||0491 2504083||Palakkad|
|Mr. Binoy R.K||020 26054115||Pune|
|Mr. Easwaran S||0469 26032303||Thiruvalla|
|Mr. Renjith R Nair||0471 2469558||Thirvuvanthapuram|
|Mr. Job P M||0487 2424292||Thrissur|
Level 2: Deputy General Manager, Customer Relations
|Mr. Ajit C Jacob||Deputy Manager, Customer Relations Department, South Indian Bank Ltd. Head Office, Mission Quarters, Thrissur, Kerala-680001||0487-2420020, Extn:333|
Level 3: Principal Nodal Officer
|Mr. Raphael T J||Chief General Manager and Chief Information Officer, South Indian Bank Ltd. Head Office, Mission Quarters, Thrissur, Kerala- 680001|
You can call the bank’s toll-free numbers and speak directly to a phone banking officer to resolve any queries you may have.
If you have registered your complaint by email, you will receive an acknowledgement within 1 day. You should receive a response to your complaint within 3 working days.
If you have faced any difficulty in registering a complaint, you can email the customer care department at firstname.lastname@example.org
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