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  • SBI Home Loan Customer Care is Rated as "Great!" by 8 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    SBI Home Loan Customer Care

    SBI values its customers above everything else which is why the customer care of the bank is so well known for its responsiveness. The SBI Home Loan Customer Care ensures that all your issues/problems are addressed and solutions found at the earliest. You can contact the Customer Care on the phone, by email or by visiting one of the many branches directly.

    SBI Home Loan Customer Care Toll Free Numbers:

    These are the numbers you can contact toll free for any enquiries/ complaints/issues. They can be reached anytime, anywhere:

    SBI Home Loan Customer Care Toll Free Numbers: 1800 11 2211 / 1800 425 3800

    SBI Home Loan Customer Care Number: 080-26599990

    Apply for Home Loan Online

    SBI Home Loan Customer Care SMS:

    If you happen to be unhappy with the services, you can SMS ‘UNHAPPY’ to 8008 20 20 20 and someone from the customer care department will get back to you at the earliest.

    If you SMS ‘HOME' to 09223588888 you will be receiving an instant SMS which gives you the features of the service.

    The Bank will follow this with a phone call from the representative who will give you details about the service and answer any questions you may have.

    sbi home loan customer care detail
    sbi home loan customer care detail

    Give a Missed Call:

    A new service from SBI is ‘SBI Quick’. If you give a missed call to the number provided or send an SMS with predefined keywords, you can easily get the customer care staff to attend to your issue.

    This service is not only available to those who have a home loan at the bank, but also those with Overdraft/SB/CA/Cash-credit accounts.

    Everything from Balance Enquiry, Mini Statement, Blocking of ATM Card, Car and Home Loan Enquiry can be received with this service.

    You must register your mobile number to receive this service. For each account one mobile number can be registered.

    Registration Process:

    You can register your phone number (the same number that is given in the in bank's records for that particular account.) by messaging ‘REG(space)account number' to 09223488888.

    You will receive a Confirmation message on the phone which indicates whether registration was successful or not. You can start using the services as soon as it is registered.

    If registration is not successful, then you must check the destination mobile number and the format.

    You must also visit the Home Branch and check that your mobile number is updated with the Bank for that account number.

    SBI Bank Customer Service Department Address:

    Customer Service Department
    State Bank of India State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021

    Telephone Number: 022-22029456
    Fax: 022 22742431
    Email: dgm.customer@sbi.co.in
    The Chairman
    The Chairman State Bank of India, State Bank Bhavan, Madam Cama Road Mumbai 400 021

    Fax: 022 22742430

    Headquartered in Mumbai, State Bank of India is a government-owned corporation that was launched back in 1806. Today the Bank’s presence is felt throughout the globe including in countries like Australia, Japan, Maldives, United States of America and many others. In fact there are 191 overseas offices spread over 36 countries. SBI is known for its excellent customer care service.

     

    SBI Home Loan Customer Care Reviews

    • SBI Home Loan
      "DISSATISFIED"
      0.5 2.0/5 "Expected more"
      SBI customer service is good but the response is slow. When I applied for the home loan the documents process got delay, they have taken so many days to disburse the loan amount, I done lot of paper works and I followed them frequently.I would like to suggest them to work on the response part and they should give the prior information about the documentation part. Apart from them everything is good, in fact they gave me the interest rate of 10% for 2.80 lakhs
      Was this review helpful? 1
      , lucknow
      Reviewed on Sep 23, 2017
    • SBI Home Loan
      "Best offer in the market"
      0.5 4.0/5 "Great!"
      SBI customer service is good but the response is slow. When I applied for the home loan the documents process got delay, they have taken four months to disburse the amount, I done lot of paper works and I followed them frequently.I would like to suggest them to work on the response part and they should give the prior information about the documentation part. Apart from them everything is good, infact they gave me the interest rate of 9.35% its fine.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 13, 2017
    • SBI Home Loan
      "Have to improve customer response"
      0.5 3.0/5 "Satisfactory"
      SBI has took some time to process my Home loan application,Almost SBI taken two months to complete the process. I submitted my documents twice.Rate Of Interest and processing fees was less compare to other bank.I appreciate SBI customer service should give proper information to the customer.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jan 03, 2017
    • SBI Home Loan
      "Good with respect to processing fees and charges"
      0.5 5.0/5 "Blown Away!"
      The issue was from my end that is the reason why I had not taken the housing loan from SBI. Customer service provided by SBI was really good processing was smooth. I had got sufficient information and after 6 months I might approach them for the same loan.
      Was this review helpful? 0
      , jaipur
      Reviewed on Dec 09, 2016
    • SBI Home Loan
      "Very satisfied and excellent service"
      0.5 5.0/5 "Blown Away!"
      SBI have provided the max gain account for my housing loan and that was the reason why I have chosen SBI. Customer service is good with them and I am pretty okay with this. They have done the disbursement at the earliest. Interest rate is very competitive amongst the nationalized and private sector banks.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 27, 2016
    • SBI Home Loan
      "Good bank!!!!"
      0.5 3.0/5 "Satisfactory"
      Sbi they taking more time for processing . They took two months for processing my home loan. It should better if the processing time is very less. Otherwise Sbi is good in terms of Interest rate and other charges. Interest rate was around 10.05% it is floating once hence happy with that. Sbi customer service has to be improved.
      Was this review helpful? 1
      , bangalore
      Reviewed on Oct 21, 2015
    • SBI Home Loan
      "Good Service!!!"
      0.5 5.0/5 "Blown Away!"
      Home loan was taken before two months. Process wise Sbi was good. I also got a periodical response from Sbi. Customer service was good. Interest rate was reasonable, processing fee was little bit high compared to the other service provider. Over all it was a quick process with Sbi.
      Was this review helpful? 1
      , visakhapatnam
      Reviewed on Sep 28, 2015
    • SBI Home Loan
      "Quite ok experience"
      0.5 3.0/5 "Satisfactory"
      I approached SBI because of its low rate of interest(10.15%) and being a floating one.I was also promised that processing fee would be waived off.I had submitted all my documentation on time and it took bank more than a month to disburse the loan amount.I was not updated about the status of my loan application and SBI loan agent were not that co-operative.I had to myself go to bank on weekends to get the things done and avoid penalty by builder(as builder had already provided me the demand letter). To summarize,I would say if you want low rate of interest then go for SBI,but be prepared to goto bank several times as SBI customer support team is not that proactive.
      Was this review helpful? 11
      , hyderabad
      Reviewed on Jun 16, 2014
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