The steps you have to go through in the SBI hotline IVR call are:
Namaskar, State Bank of India ki sampark kendra me aapka svaagat hain.
|SMS Banking||SMS ‘Home’ to 567676/ 09223588888|
|Interest Certificate||SMS HLI to 09223588888|
|Missed Call Banking||SMS ‘HOME’ to
|Register complaints||SBI Complaints Portal|
|Postal Address||Customer Service Department, State Bank of India , State Bank Bhavan, 16th Floor , Madam Cama Road, Mumbai 400 021|
Here are some of the vital things to keep in mind while contacting the SBI customer care center:
If you register a complaint on any of the above-mentioned banking services and the Customer Care of SBI fails to resolve your issue or you are not satisfied with the solution, you can get in touch with the Grievance Redressal Officer (GRO).
To register a complaint directly you can either call the Grievance Cell at the dedicated numbers given below or can write to them at the given email IDs to get a quick response. You can also fax them or meet them in person at their office. The branches remain open between 9:30 a.m. and 10:00 a.m.
These are the addresses of the Nodal Officers and the Grievance Redressal Cells in the major cities across India:
|City||Address||Email Address||Telephone Number|
|Ahmedabad||State Bank of India, Local Head Office, Lal Darwaja Ahmedabad-380 email@example.com||(079) 25506050,25507495|
|Amaravathi||State Bank of India, Local Head Office (Andhra) Amaravati Circle, Hybank Towers, Gun Foundary, Hyderbad-500 firstname.lastname@example.org||(040) 23387268|
|Bangalore||, State Bank of India, Local Head Office, 65, St. Mark's Road, Bangalore-560 email@example.com||(080) 25943126|
|Bhopal||State Bank of India, Local Head Office, Hoshangabad Road, Bhopal-462 firstname.lastname@example.org||(0755) 4288025, 2575226|
|Chandigarh||State Bank of India, Local Head Office, Sector-17-A, Chandigarh-160 email@example.com||4567120, 4567277|
|Chennai||State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16 , College Lane, Chennai-600 firstname.lastname@example.org||(044) 28266131, 28214381|
|Delhi||State Bank of India, Local Head Office, 11, Parliament Street, New Delhi-110 email@example.com||(011)23407121,23361969|
|Guwahati||State Bank of India, Local Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati - firstname.lastname@example.org||(0361)2237561,2237819|
|Hyderabad||State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 email@example.com||(040)23466513,24751010|
|Jaipur||State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C-Scheme, Jaipur - 302 firstname.lastname@example.org||(0141)2256326, 5101654|
|Kolkata||State Bank of India, Local Head Office, 'Samriddhi Bhavan, 1, Strand Road , Kolkata-700 email@example.com||(033)22624954, 22439358|
|Lucknow||State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow-226 firstname.lastname@example.org||(0522) 2295395,2231463|
|Mumbai||State Bank of India, Local Head Office, “Synergy”, B.K.C., Mumbai-400 email@example.com||022 26445626|
|Patna||State Bank of India, Local Head Office, West of Gandhi Maidan, Patna-800 firstname.lastname@example.org||(0612)2209080, 2209006|
|Thiruvananthapuram||State Bank of India, Local Head Office, Poojappura Thiruvananthapuram, Pin-695 email@example.com||(0471)2377228, 2320589|
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