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  • Repco Home Finance Home Loan Customer Care

    Repco Home Finance Home Loan Customer Care

    REPCO Home Finance is a housing finance company that provides a range of housing credit services to meet the need of every aspiring home owner. The company is known for its excellent service, providing customer friendly service as well as a number of avenues through which to voice their grievances.

    Customers can have their grievances redressed through the following processes:

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    Contacting the Branch Manager:

    A grievance can be addressed to the Branch Manager of the nearest REPCO Home Finance branch either in person or through correspondence. The Branch Manager is obliged to respond to the grievance within a period of 7 working days from the date the complaint was received.

    Contacting the Executive Director:

    If the Branch Managers response was not satisfactory, the Executive Director can be contacted by email, fax or phone on the address below:

    The Executive Director

    Repco Home Finance Limited

    Corporate Office

    3rd Floor, Alexander Square

    Old No 34&35, New No.2, Sardar Patel Road

    Guindy, Chennai 600 032

    Phone: 044-42106650/6652 and +91-9444394918

    Fax: 044-42106651

    Repco Home Finance Email:grievance@repcohome.com

    Contacting the General Manager:

    If the Executive Director does not respond within 30 days of filing a complaint, the complainant can file a complaint by writing or emailing the National Housing Bank’s General Manager:

    The General Manager

    National Housing Bank

    Department of Regulation and Supervision

    Complaint Redressal Cell

    4th Floor, Core 5A, India Habitat Centre

    Lodhi Road

    New Delhi 110 003

    E-mail: crcell@nhb.org.in

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