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  • Repco Home Finance Home Loan Customer Care

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  • Toll-Free Number 18004256070

    Other Ways to Reach REPCO Finance Home Loan Hotlines

    Corporate office contact numbers: +919444394918
    Email co@repcohome.com
    Branch locator https://www.repcohome.com/contact.php
    Postal address Corporate Office, Repco Home Finance Ltd., Alexander Square Third Floor, Old No: 34/35, New No: 2 Sardar Patel Road, Guindy, Chennai – 600032
    Registered Office Repco Tower, No. 33, North Usman Road, T. Nagar, Chennai - 600 017

    Points to Remember

    Some of the vital points that you should remember before contacting REPCO Home Finance Limited customer care centre are:

    • You can report any complaint or grievance related to home loans to the customer care executives of the company by dialling 9445796791.
    • Both NRIs and resident Indian customers can call the toll-free helpline number 1800-425-6070 to register their queries and concerns.
    • The Branch Manager of your branch will be the first point of contact in case of any unresolved concern pertaining to home loan.
    • In order to locate your nearest branch, use the branch locator available in this link: https://www.repcohome.com/contact.php
    • If you are not able to connect to the customer care team via phone, you can send email to co@repcohome.com stating your queries or complaints.
    • When you call the branches or officials of the company make sure to call them during the office timings.
    • If you have lodged a complaint using any of the above-mentioned channels and the company fails to provide you with a satisfactory response or doesn’t communicate with you, you can take up your grievance to the next level of Grievance Redressal.

    Redressal of Complaints and Grievance System

    • If the customer care centre of the company is unable to resolve your concern, or you haven’t received any response from them, get in touch with the Branch Manager of the branch where you hold your loan account.
    • If you do not receive any reply from the Branch Manager within a turnaround time of 7 working days from the date when the complaint has been received by the office, you can escalate the complaint to the Chief Development Officer of the company. You can either call or email REPCO’s CDO stating your concern. Alternately, you can also write to the official and post via mail. The address and contact details of the official are as follows:
    1. Designation: Chief Development Officer
    2. Contact Number: 044-42106650/6652, +91-9444394918
    3. Email ID: grievance@repcohome.com
    4. Address: The Chief Development Officer,Repco Home Finance Limited, Corporate Office 3rd Floor, Alexander Square, Old No 34&35, New No.2, Sardar Patel Road, Guindy, Chennai 600 032
    • If you are not satisfied with the reply of the Chief Development Officer or do not get a reply within 30 working days of the receipt of the complaint in the Corporate Office, you can write to the National Housing Bank.
    • The address and contact details of the bank are:
    1. Designation: General Manager
    2. Contact Number: 044-42106650/6652, +91-9444394918
    3. Website: https://grids.nhbonline.org.in
    4. Address: National Housing Bank, Department of Regulation and Supervision, Complaint Redressal Cell, 4th Floor, Core 5A, India Habitat Centre, Lodhi Road, New Delhi - 110 003
    • If you want, you can also directly write to the branch offices of the company to get a resolution of your grievance. Here are the contact details and addresses of the branches across various cities:

    Branch Addresses

    State City/Town Contact Details
    Odisha Bhubaneswar 0674-2360166
    Cuttack 0671-2363388
    Maharashtra Ahmednagar 0241 - 2424499
    Maharashtra Amravati 0721 - 2660050
    Maharashtra Aurangabad 0240 - 2354770
    Maharashtra Chakan 8983004342
    Maharashtra Dombivili 0251 - 2426787
    Maharashtra Nagpur 0712 – 2540135
    Maharashtra Nanded 02462 - 285550 9325275550
    Maharashtra Nasik 0253-2509769
    Maharashtra Panvel 022 - 27453325 90224 33345
    Maharashtra Pimpri 020-27455953
    Maharashtra Pune (020) 24431956
    Maharashtra Sangli 0233- 2374445
    Maharashtra Wagholi 97651 11173
    Jharkhand Ranchi 0651 2225100 9835022334
    Gujarat Ahmedabad 079-26461872
    Gujarat Bhavnagar 0278-2510008
    Gujarat Jamnagar 0288 - 2661040
    Gujarat Rajkot 0281-2224989
    Gujarat Surat 0261 - 2369505 9978978373
    Gujarat Vadodara 0265 -2331224 90999 36101
    Tamil Nadu Adayar (044) 24451202 9444394922
    Tamil Nadu Anna Nagar (044) 26285959 9444394978
    Tamil Nadu Aranthangi 9962263359
    Tamil Nadu Ariyalur 04329-222990 99625 72472
    Tamil Nadu Ashok Nagar (044) 23718730 9444394921
    Tamil Nadu Avinashi (04296) 275055 89398 44581
    Tamil Nadu Chengalpattu (044) 27427425 8939892820
    Tamil Nadu Chidambaram 04144 224900 98843 37663
    Tamil Nadu Coimbatore (0422) 2215917 9444394968
    Tamil Nadu Coonoor (0423) 2231457 9444394970
    Tamil Nadu Corporate Office (044) - 42106650/ 42106652
    Tamil Nadu Cuddalore 04142 - 222841
    Tamil Nadu Dharmapuri 89398 92822
    Tamil Nadu Dindigul 0451 – 2434309
    Tamil Nadu Erode (0424) 2262524
    Tamil Nadu Gopichetipalayam 04285-223373
    Tamil Nadu Hosur (04344)-220303
    Tamil Nadu Kanchipuram 044 – 27229919
    Tamil Nadu Karur (04324) 239391
    Tamil Nadu Kelambakkam (044)27475787
    Tamil Nadu Kumbakonam (0435) 2402856
    Tamil Nadu Madurai (0452) 2527209
    Tamil Nadu Madurai-North Veli 0452 2347209
    Tamil Nadu Mannargudi 04367 223715
    Tamil Nadu Marthandam (04651) 273092
    Tamil Nadu Mayiladuthurai 04364-240399
    Tamil Nadu Mettupalayam (04254)-221357
    Tamil Nadu Musiri 9962263309
    Tamil Nadu Nagapattinam (04365) - 224584
    Tamil Nadu Nagercoil 04652 220092
    Tamil Nadu Namakkal (04286) 232459
    Tamil Nadu Pollachi 04259-221231
    Tamil Nadu Salem (0427) 2334677
    Tamil Nadu Tambaram (044) 22261610
    Tamil Nadu Thanjavur (04362) 271380
    Tamil Nadu Tirunelveli (0462) 2502979
    Tamil Nadu Trichy (0431) 2740874
    Tamil Nadu Tuticorin (0461) 2330890
    Tamil Nadu Vellore 0416 – 2247273
    Andhra Pradesh Anantapur 08554-278295
    Andhra Pradesh Guntur (0863) 2223830
    Andhra Pradesh Kakinada 0884 – 2347534
    Andhra Pradesh Nellore (0861) 2311335
    Andhra Pradesh Rajamundry (0883) 2441091
    Andhra Pradesh Tirupathi (0877) 2220303
    Andhra Pradesh Vijayawada (0866) 2437942
    Andhra Pradesh Vishakapatnam (0891) 2799297
    Kerala Ernakulam (0484) 2397980
    Kerala Kollam 0474 - 2764644
    Kerala Kottayam 0481 2564301
    Kerala Palakkad 0491 - 2544383
    Kerala Thrissur 0487- 2444803
    Kerala Trivandrum 0471 2333040
    Karnataka Ballari 08392 - 275918
    Karnataka Banashankari 080 26712341
    Karnataka Belagavi (0831) 2493070
    Karnataka Bengaluru (080) 41233109
    Karnataka Davangere 08192 - 232836
    Karnataka Electronic City 99867 72220
    Karnataka Hassan 08172 - 235440
    Karnataka Hoodi 88840 00442
    Karnataka Hubballi (0836) 2371400
    Karnataka Kalaburgi 08472-265553
    Karnataka Kengeri 95383 67776
    Karnataka Mangaluru 0824 – 2213465
    Karnataka Mysuru (0821) 42814245
    Karnataka Shivamogga 08182 - 272100
    Karnataka Tumakuru 0816-2280228
    Karnataka Yelahanka (080)-28564900
    West Bengal Kolkata 033 – 24622100
    West Bengal Durgapur 0343-2548444
    Madhya Pradesh Bhopal 0755-2573395 9074242863
    Madhya Pradesh Chandrapur 9372395149
    Madhya Pradesh Indore 0731- 2520522
    Madhya Pradesh Jabalpur 9372395149
    Telangana Hyderabad (040) 23811146
    Telangana Karimnagar 97055 79997
    Telangana Nizamabad 80746 31469
    Telangana Warangal 0870-2503237

    Customer FAQ’s

    1. Has REPCO Finance activated the IVR facility in its phone banking number?

    REPCO Finance hasn’t activated IVR facility in its phone banking number. You can call the toll-free number 1800-425-6070 and directly speak to an executive and get your concerns addressed.

    2. Who can escalate a grievance to the concerned Branch Manager of the company?

    Any customer of REPCO Home Finance Limited can escalate his/her grievance to the concerned Branch Manager of the company.

    3. Does REPCO Finance have any dedicated customer care number for NRI customers?

    No, the company doesn’t have any dedicated customer helpline number for customers who are staying abroad. NRI customers can call the toll-free helpline number to ask or report their concerns.

      

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