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  • Reliance Home Finance Customer Care Number

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  • Toll-Free Number 180030090909
    02239671600

    Reliance Home Finance Customer Care IVR Manual

    Call 1800 300 90909/ (022) 3967 1600. You will be addressed by a welcome message from Reliance Home Finance. You will not need to select a language and the call will be directly transferred to the customer care executive.

    Other Ways to Reach IDBI Home Loan

    • SMS Banking: SMS HOME to 561616
    • Online form to register complaints:
    • Email: customercare@reliancehomefinance.com
    • Postal address: Customer Care Centre, The Ruby, 11th Floor, North West Wing, Plot No. 29, JK Sawant Marg, Dadar-West, Mumbai - 400 028

    Points to Remember

    Here are some important things to know about contacting Reliance Home Finance customer care centre:

    • You can directly report a complaint with Reliance Home Finance without validating yourself by calling on the toll-free number 1800 258 3838.
    • The number is operational from Monday to Friday from 9.30 am to 5.30 pm. It will not be operational on public holidays, second and third Saturdays.

    Redressal of Complaints and Grievance System

    Reliance Home Finance has a grievance redressal system. In case you register a complaint and are not satisfied with a satisfactory response, you are free to raise a complaint with the Grievance Redressal Officer (GRO).

    • If you are not satisfied with the resolution provided by customer service team, you can write to head of the customer service by clicking on link https://www.reliancehomefinance.com/contact-us. You can expect a reply within 7 working days.
    • In case you are not satisfied with the resolution provided by the head of the customer service, you can click on the link https://www.reliancehomefinance.com/contact-us to write to Achyuta Kumar Dash, Nodal Officer. You can expect a reply 7 working days.
    • Nodal Officer: Achyuta Kumar Dash - Customer Service, Reliance Home Finance Limited, The Ruby, 11th Floor, North West Wing, Plot No. 29, JK Sawant Marg, Dadar-West, Mumbai - 400 028. Email Id: Achyuta.K.Dash@relianceada.com, Phone Number: 022 - 39377697
    • In case your complaint has still not been addressed, you can reach out to the Complaint Redressal Cell of National Housing Bank. You can lodge an “online complaint” through Grievance Registration & Information Database System (GRIDS) using thelink https://grids.nhbonline.org.in at NHB website.
    • You can even submit your complaint by writing to the NHB in prescribed format available at this link. You will need to send the written complaint to: National Housing Bank, Complaint Redressal Cell, Department of Regulation and Supervision, Core - 5A, India Habitat Centre, Lodhi Road, New Delhi - 110 003.
      

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    Reliance Home Finance Customer Care Reviews

    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I had taken my Home Loan from RELIANCE a while back where the process in getting the loan was fine. The loan amount has been sufficient and the interest rate has been nominal. The charges which they had made has also been nominal as well. Overall it had been a pretty good experience.
      Was this review helpful? 3
      , chennai
      Reviewed on Jun 12, 2019
    • RELIANCE HOME FINANCE LIMITED
      RELIANCE HOME FINANCE LIMITED Home Loan
      "Recommendable loan products"
      0.5 5.0/5 "Blown Away!"
      I am employee of Reliance its very good experience for me on the housing loan, to sanction the loan, they taken only three days. I done the online documentations process from my end, the interest rate is lower than market. I took the amount around Rs. 54 lakhs, they offered me home insurance but I refused to take it.
      Was this review helpful? 3
      , ahmedabad
      Reviewed on Jan 11, 2019
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Average Service"
      0.5 2.0/5 "Expected more"
      It has been a very good loan experience and they had been given me with a good loan amount and i was satisfied. The interest rate with them had been little high but the process in getting the loan has been easy and there has not been any issues faced so far.
      Was this review helpful? 5
      , surat
      Reviewed on Jun 19, 2018
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Need to reduce charges"
      0.5 1.0/5 "Really Bad"
      I have taken a home loan from Reliance and my loan experience was not good, the loan amount was for Rs 55 lakhs with rate of interest of 9.1% which is way high when compared to other sources. The tenure period for this loan is 20 years and they charge 6% of the principal amount for preclosure.
      Was this review helpful? 3
      , mumbai
      Reviewed on May 03, 2018
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Interest rate should go down"
      0.5 3.0/5 "Satisfactory"
      Everything is good, but rate of interest is high they have charged me around 10% for housing loan. I have purchased an apartment with 1 bhk, cost of property is around Rs. 22 lakhs. They 80% of loan, I am paying the loan for last three years but their service was not upto the mark.
      Was this review helpful? 3
      , thane
      Reviewed on Nov 17, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I had applied for the home loan from Reliance Home Finance, my loan application was approved and the requested amount was sanctioned. I had taken loan for 7 lakhs with the rate of interest of 11.5% which is high when compared to other sources. The process was very smooth and easy, the customer service team provided a door step service for document collection. Overall it was a good experience.
      Was this review helpful? 4
      , bardoli
      Reviewed on Oct 31, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Great communication"
      0.5 5.0/5 "Blown Away!"
      I took a Home Loan with Reliance a little while back. Besides their high Rate of Interest, the communication was absolutely great. They make sure to make their promises work out somehow. When it comes to punctuality no other Banks can beat this company.
      Was this review helpful? 5
      , new delhi
      Reviewed on Oct 30, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "GOOD ONE"
      0.5 3.0/5 "Satisfactory"
      It was a ok ok experience I had with RELIENCE HOME FINANCE for the home loan process I applied for . They gave me a full amount approval of rupees 16,25000 . They took 1% as a processing fee and the rate of interest was 9.25% which as a bit high I guess . They provided me a option of part payment it was real good one . The loan got approved but did not disbursed yet .
      Was this review helpful? 5
      , ahmedabad
      Reviewed on Oct 29, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "DISSATISFIED"
      0.5 1.0/5 "Really Bad"
      It would be nice if RELIANCE HOME FINANCE LIMITED can offer home loan at different property ,I expected that they would provide loan in that place but unfortunately they said no,RELIANCE HOME FINANCE LIMITED does not offer home loan at certain places.Normal private banks offer home loans in different property but they have very high Rate of interest.
      Was this review helpful? 3
      , pune
      Reviewed on Oct 13, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Need a change"
      0.5 1.0/5 "Really Bad"
      It would be nice if RELIANCE HOME FINANCE LIMITED can offer home loan at gundiwari property ,I expected that they would provide loan in that place unfortunately they said no,RELIANCE HOME FINANCE LIMITED does not offer home loan at certain places.Normal private banks offer home loans in gundiwari property but they have very high ROI.
      Was this review helpful? 2
      , pune
      Reviewed on Jan 05, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Good Service and comforatble with Reliance home finance"
      0.5 5.0/5 "Blown Away!"
      Good experience with Reliance Home Finance for my Home loan. There was good in customer service. Documentation process has done simple and smooth. They was given proper information about my application, Rate of interest was little bit high compare to other banks.
      Was this review helpful? 3
      , new delhi
      Reviewed on Jan 03, 2017
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Should provide Proper Response"
      0.5 1.0/5 "Really Bad"
      I had applied for my home loan with RELIANCE HOME FINANCE , I expected the call from them within 48 hours , but I did not received any call form them . After one month they called me at one time, I didn't like that approach, so I had cancelled my application.
      Was this review helpful? 5
      , thane
      Reviewed on Dec 31, 2016
    • RELIANCE HOME FINANCE LIMITED Home Loan
      "Most annoying experience"
      0.5 0.5/5 "Unacceptable"
      If you can't support NRI applications, just say so. You forced me to fill up the form 5 times & then everytime said "overseas mobile" not supported. Then send 20 emails saying "we are trying to contact you" Then promise to change number in profile, but never did....
      Was this review helpful? 11
      , pune
      Reviewed on Oct 28, 2016
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