A "low interest" loan shouldn't mean you have very little interest in paying it back!
  • Reliance Home Finance Customer Care Number

    Toll-Free Number 180030090909
    02239671600

    Reliance Home Finance Customer Care IVR Manual

    Call 1800 300 90909/ (022) 3967 1600. You will be addressed by a welcome message from Reliance Home Finance. You will not need to select a language and the call will be directly transferred to the customer care executive.

    Other Ways to Reach IDBI Home Loan

    • SMS Banking: SMS HOME to 561616
    • Online form to register complaints:
    • Email: customercare@reliancehomefinance.com
    • Postal address: Customer Care Centre, The Ruby, 11th Floor, North West Wing, Plot No. 29, JK Sawant Marg, Dadar-West, Mumbai - 400 028

    Points to Remember

    Here are some important things to know about contacting Reliance Home Finance customer care centre:

    • You can directly report a complaint with Reliance Home Finance without validating yourself by calling on the toll-free number 1800 258 3838.
    • The number is operational from Monday to Friday from 9.30 am to 5.30 pm. It will not be operational on public holidays, second and third Saturdays.

    Redressal of Complaints and Grievance System

    Reliance Home Finance has a grievance redressal system. In case you register a complaint and are not satisfied with a satisfactory response, you are free to raise a complaint with the Grievance Redressal Officer (GRO).

    • If you are not satisfied with the resolution provided by customer service team, you can write to head of the customer service by clicking on link https://www.reliancehomefinance.com/contact-us. You can expect a reply within 7 working days.
    • In case you are not satisfied with the resolution provided by the head of the customer service, you can click on the link https://www.reliancehomefinance.com/contact-us to write to Achyuta Kumar Dash, Nodal Officer. You can expect a reply 7 working days.
    • Nodal Officer: Achyuta Kumar Dash - Customer Service, Reliance Home Finance Limited, The Ruby, 11th Floor, North West Wing, Plot No. 29, JK Sawant Marg, Dadar-West, Mumbai - 400 028. Email Id: Achyuta.K.Dash@relianceada.com, Phone Number: 022 - 39377697
    • In case your complaint has still not been addressed, you can reach out to the Complaint Redressal Cell of National Housing Bank. You can lodge an “online complaint” through Grievance Registration & Information Database System (GRIDS) using thelink https://grids.nhbonline.org.in at NHB website.
    • You can even submit your complaint by writing to the NHB in prescribed format available at this link. You will need to send the written complaint to: National Housing Bank, Complaint Redressal Cell, Department of Regulation and Supervision, Core - 5A, India Habitat Centre, Lodhi Road, New Delhi - 110 003.
      

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