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    • Punjab & Sind Bank Home Loan Customer Care

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    Toll-Free Number 18004198300

    Punjab and Sind Bank Customer Care IVR Manual

    You can reach the Punjab and Sind Bank customer care by calling on 1800-419-8300 (toll-free). The IVR process is as follows:

    Welcome to Punjab and Sind Phone Banking. For Hindi, press 1. For English, press 2. For Punjabi, press 3.

    • After selecting your preferred language, you will be presented with the following options.
    • Press 1 for blocking credit/debit card, PIN related queries.
    • Press 2 for balance enquiry and account related information.
    • Press 3 for loan and deposit related information.
    • Press 4 for UPI and related information.
    • Press 5 for new products offered by the bank.
    • After pressing 3, you will be directed to a phone banking officer and you can address your home loan related queries.

    Punjab and Sind Bank Grievance Redressal

    Level 1: Branch Manager

    Level 2: Zonal Manager

    • If you are not satisfied with the outcome or your complaint has not been resolved, you can approach the Zonal Manager.

    Level 3: Nodal Officer

    • If you are not satisfied with the resolution, you can approach the bank’s Nodal Officer at the Head Office who is responsible for handling customer grievances. You can write to the Nodal Officer at the following address:

    Mr. Raju Das,
    Assistant General Manager (Inspection),
    Punjab and Sind Bank,
    2nd Floor,
    6 Scindia House,
    Connaught Place,
    New Delhi- 110001.

    Level 4: Principal Nodal Officer

    • If you are not satisfied with the resolution of your complaint, you can contact the Principal Nodal Officer at the following address:

    Mr. Jayant Kumar Nayak,
    General Manager (Inspection),
    Punjab and Sind Bank,
    ‘Bank House’, 6th Floor,
    21, Rajendra Place,
    New Delhi-110008.

    • You can also escalate your complaint to the Principal Nodal Officer by email at the following address: gminsp@psb.co.in

    Level 5: Internal Ombudsman

    • If you are not satisfied with the resolution, it can be escalated to the Internal Ombudsman. The bank will escalate the complaint, and if you are still dissatisfied with the resolution, you can approach the Banking Ombudsman, appointed under RBI mandate.

    List of Head Offices of Punjab and Sind Bank

    Head Office Address Phone E-Mail
    HO Account and Audit Department 1st Floor, 21, Rajendra Place, New Delhi-110008 011-25765519, 25817353, 25728987, 25728930 ho.accts@psb.co.in
    HO ATM Cell 2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003 0124-2544106,0124-2544105,0124-2544107 atmcell.accts@psb.co.in
    HO Board Department 2nd Floor, 21, Rajendra Place, New Delhi-110008 011-25769674, 25718308 ho.brd@psb.co.in
    HO Compliance Department 7th Floor, 21, Bank House, Rajendra Place, New Delhi-110008 011-25812927 cmplcell@psb.co.in
    HO Credit Department 7th Floor, 21, Rajendra Place, New Delhi-110008 011-25719088 Ho.adv @psb.co.in
    HO Credit Monitoring Department 7th floor, 21 Rajendra Place, New Delhi-110008 011-25814037, 25814039 Ho.cm @psb.co.in
    HO Foreign Exchange Department 3rd Floor, 21, Rajendra Place, New Delhi-110008 011- 25728462,25850059 Ho.fex @psb.co.in
    HO Fraud Monitoring Department 2nd Floor, Bank House, 21 Rajendra Place, New Delhi-110008 011-25815305, 25860693 Ho.fmd @psb.co.in
    HO General Administration Department HO GA DEPARTMENT, 2nd Floor, Bank House Building, 21, Rajendra Place, New Delhi 011 25862474 Ho.ga @psb.co.in
    HO Government Business Department 1st Floor, Bank House, 21 Rajendra Place, New Delhi-110008 011-25722231, 25711120 Ho.govtbusiness @psb.co.in
    HO Human Resources Development Department 5th Floor, 21, Rajendra Place, New Delhi-110008 011-25716407 Ho.hrd @psb.co.in
    HO Industrial Relation Department 5th Floor, 21, Rajendra Place, New Delhi-110008 011-25734016 Ho.ir @psb.co.in
    HO Information Technology Department 2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003   Ho.it @psb.co.in
    HO Inspection Department 2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003 0124-2544100 Ho.complaint @psb.co.in
    HO Law & Recovery Department 4th Floor, 21, Rajendra Place, New Delhi-110008 011-25786502, 25744659 Ho.lr @psb.co.in
    HO Marketing and Insurance Division 5th Floor, 21 Rajendra Place, New Delhi-110 008 011-25823251 Ho.mktg @psb.co.in
    HO Marketing and Insurance Division 5th Floor, 21 Rajendra Place, New Delhi-110 008 011-25823251 Ho.mktg @psb.co.in
    HO PF Department Commercial Complex, Siddhartha Enclave, Near Ashram Chowk, New Delhi-110014 011-26346638, 26346639 Ho.pf @psb.co.in
    HO Planning & Development Department 1st Floor, 21, Rajendra Place, New Delhi-110008 011-25765886, 25719254 Ho.pd @psb.co.in
    HO PRINTING & STATIONERY Department C-7, New Subzi Mandi, Azadpur, Delhi-110033. 011-27672429 Ho.stationery @psb.co.in
    HO Priority Sector Advances Department 5th Floor,21 Rajendra Place, New Delhi-110008 011-25716801,25715809, 2,571,302,625,737,910 Ho.ps @psb.co.in
    HO Public Relation Department HO Public Relation Department, 2nd floor, 21 Rajendra Place, New Delhi-110008 011-25719082 Ho.pr @psb.co.in
    HO Rajbhasha Vibhag 1st Floor, 21, Rajendra Place New Delhi-110125 011-25818988 Ho.rajbhasha @psb.co.in
    HO Reconciliation Department A-25, 2nd Floor, Community Centre, Jwala Heri, Paschim Vihar, New Delhi-110063 011-25279451,52, 7827720288, 7827726629 Ho.reconcilation @psb.co.in
    HO Retail Lending Department 5th floor, 21 Rajendra Place, New Delhi-110008 011-25716351 Ho.retail-lending @psb.co.in
    HO Risk Management Department 2nd Floor, 21, Rajendra Place, New Delhi-110008 011-25736542 Ho.rmd @psb.co.in
    HO Security Department 1st Floor, Bank House, 21 Rajendra Place, New Delhi-110008 011-28113698 Ho.security @psb.co.in
    HO Treasury Department 3rd Floor, 21, Rajendra Place, New Delhi-110008 011-25781611, 25788401, 25788396 imdrtgs @psb.co.in
    HO VIGILANCE DEPARTMENT 4th Floor, Bank House, 21 Rajendra Place, New Delhi-110008 011-25781291, 25737321 hovig @psb.co.in

    List of Zonal Offices of Punjab and Sind Bank

    Zone Address Phone E-Mail
    AMRITSAR Hall Bazar, Chowk Phawara, Amritsar 0183-5057500, 2545097 zo.amritsar[@psb.co.in
    BAREILLY Gagandeep Complex, 148 Civil Lines, Bareilly 0581-2510513 zo.bareilly@psb.co.in
    BHATINDA 100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 151001 0164-5011901 zo.bhatinda@psb.co.in
    BHOPAL Punjab & Sind Bank Zonal Office 2nd Floor, Behind SBI, Kolar Road, Akbarpur, Bhopal Pin-462042 0755-4243700/ 0755-4249988/0755-4203836 zo.bhopal@psb.co.in
    CHANDIGARH SCO 79-81, Bank Square, Sec-17B, Chandigarh 0172-5006780 zo.chandigarh@psb.co.in
    CHENNAI Ist Floor, 770A, Anna Salai, Chennai 044 28492888, 04428491935 zo.chennai@psb.co.in
    DEHRADUN 30, I & s Building, Mohabbewala, Saharanpur road, Dehradun - 248002 0135-2642490 zo.dehradun@psb.co.in
    Delhi I Sidhartha Enclave, Ashram Chowk, New Delhi - 110014 011-26346434 zo.delhi1@psb.co.in
    Delhi II Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028 011 25897833, 65980621 zo.delhi2@psb.co.in
    FARIDKOT Red Cross Bhawan, Sadiq Chowk, Faridkot - 151203. 01639-250375 zo.faridkot@psb.co.in
    Gandhi Nagar Z. O. Gandhi Nagar, Unit No.4, 3rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat 382355 0796-6740208 zo.gandhinagar@psb.co.in
    GURDASPUR 435/7, Civil Lines, Gurdaspur - 143521 01874-500379 zo.gurdaspur@psb.co.in
    GURGAON Zonal Office Gurgaon, Punjab and Sind Bank Institutional Plot 151, Sector -44, Gurgaon, Haryana - 122003 Phone Number: 0124-2544153,154, 156 0124-2544157 zo.gurgaon@psb.co.in
    GUWAHATI 42, MG Road, Uzan Bazar, Guwahati -781001 3612604627, 03612512186 zo.guwahati@psb.co.in
    HOSHIARPUR SCO-23 1st & 2nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab – 146 001 01882-502372 zo.hoshiarpur@psb.co.in
    JAIPUR 30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021 1412358628 zo.jaipur@psb.co.in
    JALANDHAR Model Town, Jalandhar -144002 0181-5015600/ 0181-5015614 zo.jalandhar@psb.co.in
    KOLKATA 14/15, Old Court House Street, Kolkata - 700001 033-22101673 zo.kolkata@psb.co.in
    LUCKNOW 1st Floor, Plot No-CP/47A, Satguru Tower, Sitapur Road Yojana, Sector-E, Janakipuram, Lucknow - 226021 5224012833 zo.lucknow@psb.co.in
    LUDHIANA Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana - 141001 0161-5068000 zo.ludhiana@psb.co.in
    MUMBAI Punjab & Sind Bank Mumbai Zonal Office 27/29 Ambalal Doshi Marg Fort Mumbai 400 001 022-22626121 zo.mumbai@psb.co.in
    NOIDA First Floor 1-A, Block C, Sector 63 Noida (U.P) Pin 201307 0120-4314044 zo.noida@psb.co.in
    PANCHKULA Punjab & Sind Bank SCO 76, First & Second Floor, Sector 5, Panchkula Haryana -134109 0184 2269202 zo.panchkula@psb.co.in
    PATIALA Rajbaha Road, Patiala - 147001. 0175-5030800 zo.patiala@psb.co.in
    VIJAYAWADA Zonal Office, Punjab & Sind Bank, H No. 54 -15-4C, 4th Floor, RK Galleria, Ring Road, Srinivasanagar Bank Colony, Near Health University, Vijayawada -520010 8662974191/92 zo.vijayawada@psb.co.in

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