Punjab & Sind Bank Home Loan Customer Care Number - 24x7 Toll Free
Toll-Free Number |
Punjab and Sind Bank Customer Care IVR Manual
You can reach the Punjab and Sind Bank customer care by calling on 1800-419-8300 (toll-free). The IVR process is as follows:
Welcome to Punjab and Sind Phone Banking. For Hindi, press 1. For English, press 2. For Punjabi, press 3.
- After selecting your preferred language, you will be presented with the following options.
- Press 1 for blocking credit/debit card, PIN related queries.
- Press 2 for balance enquiry and account related information.
- Press 3 for loan and deposit related information.
- Press 4 for UPI and related information.
- Press 5 for new products offered by the bank.
- After pressing 3, you will be directed to a phone banking officer and you can address your home loan related queries.
Punjab and Sind Bank Grievance Redressal
Level 1: Branch Manager
- If you wish to file a complaint/grievance against the bank, you can do so by approaching the concerned Branch Manager at the earliest.
- You can also file a complaint online by submitting the following form: https://www.psbindia.com/document/customer-care/compform.pdf
Level 2: Zonal Manager
- If you are not satisfied with the outcome or your complaint has not been resolved, you can approach the Zonal Manager.
Level 3: Nodal Officer
- If you are not satisfied with the resolution, you can approach the bank's Nodal Officer at the Head Office who is responsible for handling customer grievances. You can write to the Nodal Officer at the following address:
Mr. Raju Das,
Assistant General Manager (Inspection),
Punjab and Sind Bank,
2nd Floor,
6 Scindia House,
Connaught Place,
New Delhi- 110001.
- You can also contact the Nodal Officer online by emailing him at ho.complaint@psb.co.in
Level 4: Principal Nodal Officer
- If you are not satisfied with the resolution of your complaint, you can contact the Principal Nodal Officer at the following address:
Mr. Jayant Kumar Nayak,
General Manager (Inspection),
Punjab and Sind Bank,
'Bank House', 6th Floor,
21, Rajendra Place,
New Delhi-110008.
- You can also escalate your complaint to the Principal Nodal Officer by email at the following address: gminsp@psb.co.in
Level 5: Internal Ombudsman
- If you are not satisfied with the resolution, it can be escalated to the Internal Ombudsman. The bank will escalate the complaint, and if you are still dissatisfied with the resolution, you can approach the Banking Ombudsman, appointed under RBI mandate.
List of Head Offices of Punjab and Sind Bank
Head Office | Address | Phone | |
HO Account and Audit Department | 1st Floor, 21, Rajendra Place, New Delhi-110008 | 011-25765519, 25817353, 25728987, 25728930 | ho.accts@psb.co.in |
HO ATM Cell | 2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003 | 0124-2544106,0124-2544105,0124-2544107 | atmcell.accts@psb.co.in |
HO Board Department | 2nd Floor, 21, Rajendra Place, New Delhi-110008 | 011-25769674, 25718308 | ho.brd@psb.co.in |
HO Compliance Department | 7th Floor, 21, Bank House, Rajendra Place, New Delhi-110008 | 011-25812927 | cmplcell@psb.co.in |
HO Credit Department | 7th Floor, 21, Rajendra Place, New Delhi-110008 | 011-25719088 | Ho.adv @psb.co.in |
HO Credit Monitoring Department | 7th floor, 21 Rajendra Place, New Delhi-110008 | 011-25814037, 25814039 | Ho.cm @psb.co.in |
HO Foreign Exchange Department | 3rd Floor, 21, Rajendra Place, New Delhi-110008 | 011- 25728462,25850059 | Ho.fex @psb.co.in |
HO Fraud Monitoring Department | 2nd Floor, Bank House, 21 Rajendra Place, New Delhi-110008 | 011-25815305, 25860693 | Ho.fmd @psb.co.in |
HO General Administration Department | HO GA DEPARTMENT, 2nd Floor, Bank House Building, 21, Rajendra Place, New Delhi | 011 25862474 | Ho.ga @psb.co.in |
HO Government Business Department | 1st Floor, Bank House, 21 Rajendra Place, New Delhi-110008 | 011-25722231, 25711120 | Ho.govtbusiness @psb.co.in |
HO Human Resources Development Department | 5th Floor, 21, Rajendra Place, New Delhi-110008 | 011-25716407 | Ho.hrd @psb.co.in |
HO Industrial Relation Department | 5th Floor, 21, Rajendra Place, New Delhi-110008 | 011-25734016 | Ho.ir @psb.co.in |
HO Information Technology Department | 2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003 |
| Ho.it @psb.co.in |
HO Inspection Department | 2nd Floor, Plot No. 151, Sec 44, Gurgaon-122003 | 0124-2544100 | Ho.complaint @psb.co.in |
HO Law & Recovery Department | 4th Floor, 21, Rajendra Place, New Delhi-110008 | 011-25786502, 25744659 | Ho.lr @psb.co.in |
HO Marketing and Insurance Division | 5th Floor, 21 Rajendra Place, New Delhi-110 008 | 011-25823251 | Ho.mktg @psb.co.in |
HO Marketing and Insurance Division | 5th Floor, 21 Rajendra Place, New Delhi-110 008 | 011-25823251 | Ho.mktg @psb.co.in |
HO PF Department | Commercial Complex, Siddhartha Enclave, Near Ashram Chowk, New Delhi-110014 | 011-26346638, 26346639 | Ho.pf @psb.co.in |
HO Planning & Development Department | 1st Floor, 21, Rajendra Place, New Delhi-110008 | 011-25765886, 25719254 | Ho.pd @psb.co.in |
HO PRINTING & STATIONERY Department | C-7, New Subzi Mandi, Azadpur, Delhi-110033. | 011-27672429 | Ho.stationery @psb.co.in |
HO Priority Sector Advances Department | 5th Floor,21 Rajendra Place, New Delhi-110008 | 011-25716801,25715809, 2,571,302,625,737,910 | Ho.ps @psb.co.in |
HO Public Relation Department | HO Public Relation Department, 2nd floor, 21 Rajendra Place, New Delhi-110008 | 011-25719082 | Ho.pr @psb.co.in |
HO Rajbhasha Vibhag | 1st Floor, 21, Rajendra Place New Delhi-110125 | 011-25818988 | Ho.rajbhasha @psb.co.in |
HO Reconciliation Department | A-25, 2nd Floor, Community Centre, Jwala Heri, Paschim Vihar, New Delhi-110063 | 011-25279451,52, 7827720288, 7827726629 | Ho.reconcilation @psb.co.in |
HO Retail Lending Department | 5th floor, 21 Rajendra Place, New Delhi-110008 | 011-25716351 | Ho.retail-lending @psb.co.in |
HO Risk Management Department | 2nd Floor, 21, Rajendra Place, New Delhi-110008 | 011-25736542 | Ho.rmd @psb.co.in |
HO Security Department | 1st Floor, Bank House, 21 Rajendra Place, New Delhi-110008 | 011-28113698 | Ho.security @psb.co.in |
HO Treasury Department | 3rd Floor, 21, Rajendra Place, New Delhi-110008 | 011-25781611, 25788401, 25788396 | imdrtgs @psb.co.in |
HO VIGILANCE DEPARTMENT | 4th Floor, Bank House, 21 Rajendra Place, New Delhi-110008 | 011-25781291, 25737321 | hovig @psb.co.in |
List of Zonal Offices of Punjab and Sind Bank
Zone | Address | Phone | |
AMRITSAR | Hall Bazar, Chowk Phawara, Amritsar | 0183-5057500, 2545097 | |
BAREILLY | Gagandeep Complex, 148 Civil Lines, Bareilly | 0581-2510513 | |
BHATINDA | 100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 151001 | 0164-5011901 | |
BHOPAL | Punjab & Sind Bank Zonal Office 2nd Floor, Behind SBI, Kolar Road, Akbarpur, Bhopal Pin-462042 | 0755-4243700/ 0755-4249988/0755-4203836 | |
CHANDIGARH | SCO 79-81, Bank Square, Sec-17B, Chandigarh | 0172-5006780 | |
CHENNAI | Ist Floor, 770A, Anna Salai, Chennai | 044 28492888, 04428491935 | |
DEHRADUN | 30, I & s Building, Mohabbewala, Saharanpur road, Dehradun - 248002 | 0135-2642490 | |
Delhi I | Sidhartha Enclave, Ashram Chowk, New Delhi - 110014 | 011-26346434 | |
Delhi II | Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028 | 011 25897833, 65980621 | |
FARIDKOT | Red Cross Bhawan, Sadiq Chowk, Faridkot - 151203. | 01639-250375 | |
Gandhi Nagar | Z. O. Gandhi Nagar, Unit No.4, 3rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat 382355 | 0796-6740208 | |
GURDASPUR | 435/7, Civil Lines, Gurdaspur - 143521 | 01874-500379 | |
GURGAON | Zonal Office Gurgaon, Punjab and Sind Bank Institutional Plot 151, Sector -44, Gurgaon, Haryana - 122003 Phone Number: 0124-2544153,154, 156 | 0124-2544157 | |
GUWAHATI | 42, MG Road, Uzan Bazar, Guwahati -781001 | 3612604627, 03612512186 | |
HOSHIARPUR | SCO-23 1st & 2nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab - 146 001 | 01882-502372 | |
JAIPUR | 30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021 | 1412358628 | |
JALANDHAR | Model Town, Jalandhar -144002 | 0181-5015600/ 0181-5015614 | |
KOLKATA | 14/15, Old Court House Street, Kolkata - 700001 | 033-22101673 | |
LUCKNOW | 1st Floor, Plot No-CP/47A, Satguru Tower, Sitapur Road Yojana, Sector-E, Janakipuram, Lucknow - 226021 | 5224012833 | |
LUDHIANA | Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana - 141001 | 0161-5068000 | |
MUMBAI | Punjab & Sind Bank Mumbai Zonal Office 27/29 Ambalal Doshi Marg Fort Mumbai 400 001 | 022-22626121 | |
NOIDA | First Floor 1-A, Block C, Sector 63 Noida (U.P) Pin 201307 | 0120-4314044 | |
PANCHKULA | Punjab & Sind Bank SCO 76, First & Second Floor, Sector 5, Panchkula Haryana -134109 | 0184 2269202 | |
PATIALA | Rajbaha Road, Patiala - 147001. | 0175-5030800 | |
VIJAYAWADA | Zonal Office, Punjab & Sind Bank, H No. 54 -15-4C, 4th Floor, RK Galleria, Ring Road, Srinivasanagar Bank Colony, Near Health University, Vijayawada -520010 | 8662974191/92 |
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